What Audivi AI does

Audivi AI is a private US-based company founded in 2024 and headquartered in Milford, that builds voice AI software for automated drive-thru order processing in the quick-service restaurant (QSR) industry. The product ingests customer speech at the drive-thru speaker post, interprets natural-language orders using speech recognition and natural language understanding, and returns completed orders with claimed 98%+ accuracy and no human in the loop. The system supports multi-language ordering and AI-driven targeted upsells during the ordering flow. Underlying inference is powered by Cerebras Systems' CS-3 wafer-scale engine, which Audivi cites as enabling real-time, low-latency processing for production voice workloads.

The company operates a single-product SaaS platform monetized through recurring subscriptions to enterprise QSR operators. In March 2026, Audivi entered a global channel partnership with Quail Digital under which Audivi's software is bundled with Quail Digital's audio hardware and provided to operators at zero upfront cost, eliminating what the company describes as five-figure infrastructure barriers. Distribution is enterprise field sales to QSR drive-thru operators, supplemented by the Quail Digital channel across 32 countries. Audivi has raised approximately $4.99 million in seed funding and is led by co-founder and CEO Seth Siegel, co-founder and COO Brandon Jansen, and Chief Commercial & Product Officer Jason M. Riggs.

The strategic positioning targets the structural pain points most cited by QSR operators: persistent labor shortages, rising labor costs, and order accuracy inconsistency at the drive-thru lane, which represents more than 70% of sales at many major chains. By absorbing hardware capex into a partner-funded model and concentrating on software accuracy and upsell performance, Audivi attempts to compete on total cost of ownership and revenue-per-order uplift rather than on a standalone software license.

Name

Audivi AI

Legal name

Audivi AI

Website

https://audivi.ai/

Company type

Private

Founded year

2024

Operating status

Operating

Headcount range

11–50 employees

Short description

Audivi AI provides voice AI software that automates drive-thru order processing for quick-service restaurant operators, claiming 98%+ accuracy, multi-language support, and upsell capabilities. It sells via subscription SaaS bundled with Quail Digital hardware at zero upfront cost across 32 countries.

Ownership category

akta.pro rank

Product category

Voice AI Software for QSR Drive-Thru

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Voice Assistants & Voice UI (VUI) (HDAAAFAD)

akta.pro secondary industry

Drive-Thru–Focused QSR (THAFAAAN)

Keywords

• Voice AI ordering
• Drive-thru automation
• QSR AI software
• Restaurant voice technology
• Conversational AI platform

Headquarters

HQ city

Milford

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Supply Chain, Personnel, Marketing or Sales, Infrastructure

Revenue model

1. AI Voice Ordering Software Platform: SaaS platform providing AI voice ordering capabilities to QSR drive-thru operators, bundled with Quail Digital hardware
2. Hardware Bundle: Zero-cost Voice AI hardware box provided to operators deploying the integrated solution, removing barrier to adoption

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels2 records

Core offering

Audivi AI provides an AI-powered voice ordering system purpose-built for quick-service restaurant (QSR) drive-thrus, delivering automated order processing with 98%+ accuracy, multi-language support, and targeted upsells without human intervention. The platform is offered as a SaaS solution bundled with Quail Digital audio hardware at no upfront cost to operators, enabling global deployment across 32 countries.

Product overview

Audivi AI offers a unified Voice AI drive-thru ordering system as its core product, featuring AI-powered speech recognition and natural language processing for automated order taking. The company partnered with Quail Digital to deliver the Voice AI Hardware Platform, which bundles Audivi's AI ordering software with Quail Digital's audio hardware into a turnkey solution provided at no cost to operators. The system targets quick-service restaurant (QSR) operators seeking to address labor shortages and rising operational costs, with drive-thru orders accounting for more than 70% of sales at many major QSR chains.

Differentiator

Problem solved

Functional benefit

Products and services

• Voice AI Drive-Thru Ordering System An AI-powered voice ordering system designed for QSR drive-thru restaurants that automates order processing with 98%+ order accuracy, multi-language support, and targeted upsell capabilities, eliminating the need for human order takers.
• Voice AI Hardware Platform (Audivi AI + Quail Digital Bundle) A turnkey hardware-plus-software platform bundling Audivi AI's voice ordering software with Quail Digital's audio hardware, offered at no upfront cost to operators and deployed across 32 countries for automated drive-thru ordering.

Quantifiable outcome

• 98%+ order accuracy
• +2 more outcomes

Named customers2 records

Segments2 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability5 records

Feature4 records

Partnerships

Two partnerships are on record, tiered core.

• Quail DigitalcoreChannel Partner/ Reseller/ Distributor · 19 March 2026Global partnership to launch zero-cost Voice AI hardware platform for drive-thru operators. Combines Audivi's AI ordering software with Quail Digital's audio hardware. The Voice AI hardware box is provided at no charge to operators deploying the integrated solution, removing the upfront infrastructure costs that typically run five figures and have been a barrier to adoption. Enables AI-powered ordering across 32 countries.
• CerebrascoreTechnology or IntegrationAudivi uses Cerebras Systems' CS-3 system with Wafer Scale Engine 3 processor for AI inference. Cerebras provides 7,000x more memory bandwidth than Nvidia H100, enabling customers like Audivi to deploy real-time AI applications with significant latency reductions. Cerebras cites Audivi as a customer benefiting from 2,100 tokens/second inference performance.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Presto Automation: Pioneer in drive-thru voice AI automation for QSR chains (notably installed at major burger chains). Closest direct functional peer to Audivi's offering despite the company's recent restructuring and ownership transition.
• Hi Auto: Voice AI startup specifically focused on automating QSR drive-thru ordering with conversational AI. Highly comparable in product, vertical, and stage to Audivi.
• SoundHound AI: Public voice AI company whose "SoundHound for Restaurants" product line directly targets drive-thru and phone ordering at QSR chains. Closest comparable in product, customer, and business model, but at much larger scale and with broader enterprise reach.
• ConverseNow: Voice AI platform for restaurants that automates phone and drive-thru ordering at QSR chains. Directly competes for the same enterprise QSR customer base with similar AI-driven ordering and upselling capabilities.
• Kea AI: Restaurant-focused voice AI for phone and ordering automation in QSR. Overlaps with Audivi on natural-language order taking and upselling, though historically more phone-centric than drive-thru.

Emerging players

• OpenCity: AI voice ordering platform for restaurants and drive-thrus. Emerging player in the same niche as Audivi, focused on conversational ordering automation for the same QSR customer base.
• VOICEplug: Voice AI ordering solution for restaurants including drive-thru and phone channels. Comparable technology and use case but generally smaller scale and less enterprise traction than Audivi's stated footprint.

Broad incumbents

• Toast: Dominant restaurant POS and operations platform that increasingly bundles AI-driven ordering and voice capabilities. Represents the broader incumbent in QSR/restaurant tech that Audivi must integrate with (or compete against) to reach enterprise customers.

Others

• Quail Digital: Audivi AI's hardware and distribution partner; provides audio hardware and global distribution for drive-thru operators. Not a competitor but a critical ecosystem participant that shapes Audivi's go-to-market reach and economics.
• Olo: Public digital ordering platform used by major restaurant chains for online and mobile ordering. Adjacent rather than direct competitor, but a potential integration partner or competitive threat at the digital-ordering layer where QSR chains increasingly invest.

Market position

Strengths6 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds2 records

Investors5 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Audivi AI