Gigaset Communications

Name

Gigaset Communications

Legal name

Gigaset AG

Website

https://gigaset.com

Company type

Private

Founded year

1941

Operating status

Operating

Headcount range

1,001–5,000 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Munich

HQ country

Germany

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Hardware or Manufacturing

Cost components

Personnel, Supply Chain, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Landline Phones: DECT cordless phones, VoIP phones, handsets, corded desk phones, and accessories. Includes professional/business telephony solutions through Gigaset Professional division
2. Smartphones: Android smartphones including rugged outdoor phones (GX series), standard smartphones (GS series), and senior-friendly mobile phones. Business customization available through Professional division
3. Baby Monitors: Audio and video baby monitors including BABY 100 Audio, BABY 300 Video, BABY 500 Video, and BABY 700 Connected with app connectivity
4. B2B Customization Services: Custom smartphone configurations for business customers including hardware customization (color, branding, engraving), software pre-installation, company wallpapers/ringtones, and packaging design

Go-to-market motion2 records

Distribution channels2 records

Marketing channels3 records

Core offering

Gigaset designs, manufactures, and sells DECT cordless phones, VoIP desk phones, Android smartphones (including rugged outdoor models and senior-friendly devices), and audio/video baby monitors. The company operates its own e-commerce platform for direct-to-consumer sales and a dedicated Gigaset Professional division for B2B communication solutions including customizable business smartphones and multi-cell DECT IP systems.

Product overview

Gigaset Communications is a German telecommunications company manufacturing phones, smartphones, baby monitors, and business communication solutions. The product portfolio includes: (1) Smartphones - rugged GX series (GX30, GX50, GX6 PRO, GX4 PRO) and standard GS series (GS6), plus senior mobile phones (GL795, GL695, GL595, GL395); (2) Landline phones - cordless DECT phones (COMFORT series, E series), VoIP phones, desk phones (DESK series), and elderly phones (E290, E720, E560, DL380, DL780 Plus); (3) Baby monitors - audio (BABY 100) and video models (BABY 300, BABY 500, BABY 700 Connected with app); (4) Professional solutions - DECT phones (SL850H PRO, R700H PRO, S700H PRO), IP desk phones (P710, P810, P820, P850W), base stations (N770, N530, N870), and customizable business smartphones. All products are developed and manufactured in Germany at the Bocholt facility, emphasizing quality, longevity, and sustainable production.

Differentiator

Problem solved

Functional benefit

Brands

• Gigaset Professional: B2B division offering telephony solutions, business smartphones, and communication systems for enterprise customers.
• Fair for Future

Products and services

• Gigaset GX30 Rugged 5G smartphone with IP68/IP69K and MIL-STD-810H certification, removable 5,000 mAh battery, 6.58-inch FHD+ 120 Hz display, and 7 years of security updates. Designed for consumers and outdoor/active users needing durable, reliable mobile devices.
• Gigaset GX50 Premium rugged 5G smartphone with 6.77-inch AMOLED display, 120 Hz refresh rate, 4 nm processor, 8 GB RAM/256 GB storage, 5,100 mAh removable battery, and 64 MP triple camera. Targeted at consumers needing high-end rugged performance.
• Gigaset GX6 PRO 5G rugged smartphone combining elegant design with MIL-STD-810H and IP68 protection, 6.6-inch FHD+ display, 50 MP camera with OIS, 5,000 mAh removable battery, Wi-Fi 6. Made in Germany.
• Gigaset GX4 PRO Rugged smartphone for active lifestyles with MIL-STD-810H and IP68 protection, 6.1-inch HD+ display, 48 MP dual camera, 5,000 mAh removable battery, and LED spotlight ring notification feature.
• Gigaset GS6 5G smartphone with OLED display and removable battery, Made in Germany, offering entry-level and mid-range smartphones at attractive price-performance ratio for consumers.
• Gigaset GL795 Senior flip phone with 4G connectivity, simple operation, large buttons, SOS function, and safety features designed for elderly users.
• Gigaset GL695 Senior bar-style phone with 4G connectivity, clear display, easy navigation, and reliability for everyday communication by older adults.
• Gigaset COMFORT 500 DECT cordless comfort phone with high-quality sound, wide signal range, and ergonomic design for home and home office use.
• Gigaset COMFORT 550HX DECT handset for use with DECT base stations and routers, offering quality sound and ease of use.
• Gigaset BABY 100 Audio Compact audio baby monitor with DECT technology, 20-hour battery life, night light, and lullabies for reliable and secure audio monitoring of infants.
• Gigaset BABY 300 Video Video baby monitor with FHSS technology, 2.8-inch LCD display, night vision, 12-hour video streaming, and 2x zoom for nursery surveillance.
• Gigaset BABY 500 Video Video baby monitor with FHSS, HD 720p display, 5-inch LCD IPS screen, 15-hour video streaming, 8x zoom, and pan/tilt function for remote nursery monitoring.
• Gigaset BABY 700 Connected Premium Wi-Fi baby monitor with 5.5-inch Touch Full HD display, app connectivity, two-way communication, and remote monitoring capabilities for parents.
• Gigaset SL850H PRO Premium DECT handset combining sleek design with latest technology for professional business communication. Targeted at enterprise B2B customers.
• Gigaset R700H protect PRO Robust professional DECT phone with protection features for employees working in demanding business environments.
• Gigaset S700H PRO All-rounder professional DECT handset with comprehensive features for day-to-day business communication needs.
• Gigaset P710 IP PRO Compact IP desk phone for professional VoIP telephony with essential business features.
• Gigaset P810/P810B IP PRO Professional IP desk phone with 3.36-inch TFT colour display for enhanced business communication.
• Gigaset P820/P825 IP PRO Professional IP desk phone with 5-inch TFT colour display for demanding business environments.
• Gigaset P850W/P855BW IP PRO Professional IP desk phone with Wi-Fi connectivity for flexible deployment options in business environments.
• Gigaset N770 IP PRO DECT IP multi-cell system for small to medium-sized businesses requiring scalable wireless communication.
• Gigaset N530 IP PRO Single-cell DECT IP base station for mobile communication in small businesses.
• Gigaset N870 IP PRO Scalable DECT multicell system for organizations requiring extensive wireless coverage.
• Gigaset Professional Business Smartphones Customization B2B service offering customizable business smartphones with hardware (color, branding, engraving) and software personalization (pre-installed apps, custom wallpapers/ringtones) plus Zero Touch management for enterprise deployment.

Quantifiable outcome

• Battery life increased by up to 50% with BatteryLife+ technology pre-set charge limit at 90%
• +2 more outcomes

Named customers2 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Feature8 records

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Bullitt Group (CAT Phones): Bullitt manufactures CAT-branded rugged smartphones with MIL-STD/IP68 certifications, the most direct head-to-head competitor to Gigaset's GX-series rugged Android lineup in the outdoor and industrial segments.
• Yealink: Yealink is a leading global vendor of SIP/IP desk phones and business communication endpoints, directly competing with Gigaset Professional's IP desk phone and DECT handset lines in the enterprise channel.
• Grandstream Networks: Grandstream is a competing vendor of IP desk phones, DECT handsets, and small-business communication systems, directly contesting Gigaset Professional's IP-PBX and DECT multi-cell propositions.
• VTech Holdings: VTech is one of the world's largest manufacturers of cordless telephones and a major producer of baby monitors, directly competing with Gigaset across both core product categories in consumer and SMB channels.

Broad incumbents

• Avaya: Avaya is an incumbent enterprise communications vendor selling desk phones, DECT handsets, and UC platforms, competing with Gigaset Professional for mid-market and large enterprise telephony deployments.
• Mitel: Mitel sells business communications systems, IP phones, and DECT solutions aimed at SMB and mid-market enterprise, overlapping with Gigaset Professional's positioning and customer profile.
• Poly (HP Poly): Poly, now part of HP, is a major provider of business communications headsets, desk phones, and video conferencing devices, overlapping Gigaset Professional's enterprise telephony and rugged-use case focus.
• Panasonic: Panasonic is a broad incumbent with a long-running DECT cordless phone business and B2B communication hardware portfolio that directly overlaps Gigaset's consumer and Pro telephony offerings.
• Alcatel-Lucent Enterprise: ALE offers a full enterprise communications stack including IP desk phones and DECT systems, overlapping Gigaset Professional's B2B telephony value proposition particularly in European enterprise accounts.

Emerging players

• Ulefone: Ulefone is an Asia-based rugged smartphone OEM targeting the same outdoor/industrial buyer as Gigaset's GX series, typically at lower price points and increasingly active in European channels.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/Gigaset
• Facebookfacebook.com/Gigaset

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gigaset Communications