Phoenix Indian Medical Center

What Phoenix Indian Medical Center does

Phoenix Indian Medical Center is a federal healthcare facility operated by the Indian Health Service (IHS), an agency of the U.S. Department of Health and Human Services, serving eligible American Indians and Alaska Natives in the Phoenix Area (Arizona, parts of Nevada and Utah). Established in 1976, the facility provides comprehensive healthcare services including primary care, preventive care, chronic disease management, behavioral health, dental care, pharmacy, and specialty services, and participates in national programs such as the Special Diabetes Program for Indians and the Native Hearts Clinical Strategic Initiative. The facility is part of the broader IHS system serving approximately 2.8 million people across 575 federally recognized tribes in 37 states.

The facility's technology backbone is the Resource and Patient Management System (RPMS), a 40-year-old decentralized EHR with over 50 software applications, which is being replaced by PATH EHR (Patients at the Heart Electronic Health Record) built on Oracle Health technology and implemented by General Dynamics Information Technology (GDIT). Supporting systems include the Central Interoperability Suite (CIS) for health information exchange, the Personal Health Record (PHR) for patient engagement, the Four Directions Hub (4DH) for patient indexing and clinical viewing, iCare for population management, and the Clinical Reporting System (CRS) for GPRA/GPRAMA reporting across 300+ clinical performance measures.

The facility operates as a federally funded entity with no traditional commercial revenue model. Primary funding flows through congressional appropriations to the Indian Health Service, supplemented by third-party billing for Medicare, Medicaid, CHIP, and private insurance reimbursements for eligible patients. Healthcare services are provided at no cost or reduced cost to eligible American Indians and Alaska Natives based on tribal membership and federal eligibility criteria. The facility is governed through federal law including the Indian Health Care Improvement Act, with no private ownership, equity, or venture capital involvement.

Name

Phoenix Indian Medical Center

Legal name

Phoenix Indian Medical Center

Website

https://ihs.gov

Company type

Public

Founded year

1976

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Phoenix Indian Medical Center is a federal healthcare facility operated by the Indian Health Service, serving eligible American Indians and Alaska Natives in Arizona, Nevada, and Utah with comprehensive primary, specialty, and behavioral health services under federal trust responsibility.

Ownership category

akta.pro rank

Product category

Federal Tribal Healthcare Services

NAICS

General Medical and Surgical Hospitals (6221), Ambulatory Health Care Services (621)

SIC

Services-Hospitals (8060), Services-General Medical & Surgical Hospitals, Nec (8062)

akta.pro primary industry

Critical Access & Rural Hospitals (HLAFAAAG)

akta.pro secondary industry

Tribal/Indigenous Public Health Authorities (HLAJAAAD)

Keywords

• Tribal healthcare services
• Federal medical services
• Primary care delivery
• Behavioral health services
• Public health programs

Headquarters

HQ city

Phoenix

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Federal Appropriations: Primary funding for IHS facilities comes from federal government appropriations through the U.S. Department of Health and Human Services. This represents the core funding mechanism for operating Phoenix Indian Medical Center.
2. Third-Party Billing: IHS facilities including Phoenix Indian Medical Center bill Medicare, Medicaid, CHIP, and private insurance for services provided to eligible patients who have coverage. Third-party revenue helps facilities expand access to care.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Phoenix Indian Medical Center is a federal healthcare facility operated by the Indian Health Service that delivers comprehensive medical services — including primary care, preventive care, behavioral health, dental, pharmacy, maternal and child health, laboratory, radiology, and emergency care — to American Indians and Alaska Natives who are members of federally recognized tribes. It anchors the IHS health IT ecosystem through the legacy RPMS platform and the upcoming PATH EHR modernization built on Oracle Health technology, with supporting tools such as the Central Interoperability Suite for interoperability and iCare for population health management.

Product overview

The Indian Health Service (IHS) operates the Phoenix Indian Medical Center as part of a comprehensive federal health service delivery system for American Indians and Alaska Natives. The technology portfolio consists of a legacy system being modernized: the Resource and Patient Management System (RPMS) with over 50 integrated software applications for clinical, administrative, and laboratory functions, which is currently being replaced by PATH EHR (Patients at the Heart Electronic Health Record) built on Oracle Health technology. Supporting systems include the Central Interoperability Suite (CIS) for health data exchange, Personal Health Record (PHR) for patient engagement, iCare for population health management, and Clinical Reporting System (CRS) for GPRA performance reporting. The ecosystem supports approximately 2.8 million American Indians and Alaska Natives across 575 federally recognized tribes in 37 states.

Differentiator

Problem solved

Functional benefit

Products and services

• Primary and preventive healthcare services Comprehensive primary and preventive care delivered to eligible American Indian and Alaska Native patients at the Phoenix facility, including chronic disease management and routine clinical services.
• Behavioral health and telebehavioral health services

Quantifiable outcome

• End-stage renal disease rates have declined significantly for American Indians and Alaska Natives, with improvements outpacing other racial groups in the United States.
• +1 more outcomes

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature3 records

Partnerships

Six partnerships are on record, tiered core, pilot and minor.

• General Dynamics Information Technology (GDIT)coreImplementation/ SI/ Consulting Partner · 8 November 2023GDIT was selected to build, configure, and maintain the new IHS enterprise Electronic Health Record system (PATH EHR) utilizing Oracle Cerner (now Oracle Health) technology. GDIT serves as the system integrator to pull together multiple aspects of the enterprise EHR solution, manages a large team of subcontractors, and monitors that the new solution works with other hardware, software, and operational components at each site. This partnership is core to the Health IT Modernization Program affecting all IHS facilities including Phoenix Indian Medical Center.
• Oracle HealthcoreTechnology or Integration · 8 November 2023Oracle Health (formerly Oracle Cerner) provides its enterprise EHR solution as a member of the GDIT team for the IHS Health IT Modernization Program. This technology will replace the legacy RPMS system at IHS facilities including Phoenix Indian Medical Center.
• Lawton Service UnitpilotStrategic or Co-development PartnerThe Lawton Service Unit (including Lawton Hospital, Anadarko Indian Health Center, and Carnegie Indian Health Center) in the IHS Oklahoma City Area serves as the pilot site for implementing PATH EHR. This pilot tests functionality, usability, and compatibility in a real-world healthcare environment before broader rollout.
• Department of Veterans Affairs (VA)coreStrategic or Co-development PartnerIHS and VA have a Memorandum of Understanding for coordination and collaboration on veteran healthcare. A reimbursement agreement allows VA to compensate IHS for direct healthcare provided to Native veterans. Interoperability testing allows providers to securely share medical records through health information exchange.
• Centers for Disease Control and Prevention (CDC)coreStrategic or Co-development PartnerCDC partners with IHS on vaccination campaigns including preteen vaccines (MCV4, Tdap, HPV), influenza vaccination, and other public health initiatives targeting American Indian and Alaska Native populations.
• HHS Office for Civil RightsminorOthersHHS Office for Civil Rights handles civil rights compliance, nondiscrimination enforcement, and language assistance services for IHS facilities including complaint resolution for discrimination based on race, color, national origin, age, disability, or sex.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Claremore Indian Hospital: Claremore Indian Hospital is an IHS-operated acute care facility in Oklahoma serving multiple tribal nations. It is directly comparable to PIMC as another IHS acute care hospital delivering primary, emergency, and specialty services under the same federal appropriations and policy environment.
• Cherokee Indian Hospital Authority: CIHA is a tribal-operated acute care hospital serving the Eastern Band of Cherokee Indians in North Carolina. It is directly comparable to PIMC as a culturally focused, tribally-administered inpatient and outpatient facility delivering comprehensive healthcare to a federally recognized tribe.
• Gallup Indian Medical Center: Gallup Indian Medical Center is an IHS-operated acute care hospital in New Mexico serving the Navajo Nation. It is directly comparable to PIMC as a peer IHS medical center providing comprehensive inpatient, outpatient, and specialty services to a tribal service population under the same federal framework.
• Alaska Native Medical Center: ANMC is a tribal-operated hospital jointly managed by the Alaska Native Tribal Health Consortium and Southcentral Foundation, serving Alaska Native and American Indian people in Alaska. It is directly comparable to PIMC as a multi-specialty hospital dedicated to Indigenous health delivery under a similar federal trust framework.
• Whiteriver Indian Hospital: Whiteriver Indian Hospital is an IHS-operated facility in Arizona serving the White Mountain Apache Tribe. It is directly comparable to PIMC as a sibling IHS facility in the same state, sharing patient population characteristics, service scope, and federal operational framework.

Others

• National Indian Health Board: NIHB is a nonprofit advocacy organization representing tribal health interests at the federal level. It is thematically related to PIMC as the principal policy and funding advocate for IHS and tribal health programs, shaping the appropriations and legislative environment PIMC operates within.

Broad incumbents

• U.S. Department of Veterans Affairs (Veterans Health Administration): VHA is the largest federal healthcare system in the U.S., operating 170+ medical centers serving veterans. It is comparable to PIMC as a peer federal healthcare delivery system with a national hospital network, shared EHR modernization initiatives, and an active interoperability/reimbursement agreement with IHS.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/IHSgov
• YouTubeyoutube.com/user/IHSgov
• Facebookfacebook.com/pimcihs
• LinkedInlinkedin.com/company/phoenix-indian-medical-center

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Phoenix Indian Medical Center