City of Arlington
The City of Arlington, Texas is a municipal government founded in 1876 that delivers public safety, water utilities, transportation, parks, permitting, and community services to a population exceeding 400,000 residents in the Dallas-Fort Worth metroplex.
- Company typePrivate
- Founded1876
- HeadquartersArlington, United States
- Headcount1,001–5,000
- GTM typeB2C
- OfferingServices
What City of Arlington does
The City of Arlington, Texas is a municipal government entity founded in 1876 that administers a full range of public services to a population exceeding 400,000 residents across the Dallas-Fort Worth metroplex. Its operational scope spans public safety (police and fire), water utilities (including the Pierce-Burch Water Treatment Plant undergoing a $112.5 million modernization), transportation (Arlington On-Demand, Handitran), parks and recreation, library services across seven locations, code compliance, permitting and inspections, housing services, and municipal court operations. The city is governed by an elected Mayor and City Council and is supported by sub-brands including the Arlington Economic Development Corporation and the Arlington Tomorrow Foundation.
The technology stack supporting service delivery includes digital platforms such as the Ask Arlington mobile application for resident service requests, the Arlington Water App for utility usage monitoring, an online permitting system, and an open-data performance dashboard tracking metrics such as 911 response rates (92% answered within 10 seconds) and infrastructure maintenance (6,841 potholes fixed). Revenue is generated through a hybrid public-funding model: property and sales taxes, hotel occupancy tax, tiered water utility billing, garbage/recycling subscription fees, development and permitting fees, and municipal court fines. The city is currently investing in transportation coordination as a 2026 FIFA World Cup host venue and is celebrating its 150th anniversary (Arlington 150).
Customer-facing operations are organized across multiple channels — physical city facilities, a self-serve online portal, mobile applications, and partnership programs — and target Arlington residents as the primary segment, with secondary segments including local businesses, prospective businesses evaluating the city for relocation or expansion, and the World Cup 2026 visitor population. The city has no private shareholders; it operates as a public-sector entity funded by tax revenue and municipal bonds.
City of Arlington firmographics
Firmographics- Name
- City of Arlington
- Legal name
- City of Arlington, TX
- Website
- https://arlingtontx.gov
- Company type
- Private
- Founded year
- 1876
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- The City of Arlington, Texas is a municipal government founded in 1876 that delivers public safety, water utilities, transportation, parks, permitting, and community services to a population exceeding 400,000 residents in the Dallas-Fort Worth metroplex.
- Ownership category
- akta.pro rank
City of Arlington industry classification
Industry- Product category
- Municipal Government Services
- NAICS
- Solid Waste Collection (562111), Waste Collection (56211), Administration of Housing Programs, Urban Planning, and Community Development (925), Nature Parks and Other Similar Institutions (71219)
- SIC
- Water Supply (4941), Refuse Systems (4953), Electric, Gas & Sanitary Services (4900)
- akta.pro primary industry
- Mayor/City Manager & General Administration (BPAIACAA)
- akta.pro secondary industries
- Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Parks, Recreation & Cultural Services (BPAIACAI), Solid Waste & Recycling Services Administration (BPAIACAH)
Keywords
Where City of Arlington is headquartered
LocationHeadquarters
- HQ city
- Arlington
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
City of Arlington business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales
Revenue model
- Property Taxes: Primary revenue source from residential and commercial property taxes
- Sales Taxes: Local sales tax revenue from retail and commercial transactions within city limits
- Hotel Occupancy Tax: Tax revenue from hotel stays supporting tourism and hospitality sector development
- Water Utilities Services: Water treatment, distribution, and billing services to residential and commercial customers
- Development and Permitting Fees: Fees collected for building permits, zoning approvals, and development inspections
- Garbage and Recycling Services: Waste collection, recycling, and landfill services with associated fees
- Municipal Court Fines and Fees: Court costs, citations, and associated fees from municipal court operations
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Annual | Property tax rates are set annually and publicly disclosed |
| Usage-based | Monthly | Water utilities tiered rate structure based on usage volume |
Distribution channels6 records
Marketing channels12 records
City of Arlington product offering
Product offeringCore offering
The City of Arlington is a municipal government that provides a comprehensive range of public services to its residents, businesses, and visitors. Its core offerings include water and wastewater utilities, solid waste collection, public safety (police and fire), parks and recreation facilities, library services, public transportation, code compliance, permitting and inspections, housing assistance, economic development programs, and municipal court services.
Product overview
The City of Arlington operates as a municipal government offering a comprehensive portfolio of public services and digital platforms. The city's core offerings include water utilities, public safety (police and fire departments), housing services, parks and recreation, code compliance, and permitting/development services. Digital service delivery is provided through the Ask Arlington App for mobile service requests, the Open Data Center for civic transparency, and transportation options including Arlington On-Demand and Handitran for specialized transit needs. The city's services are delivered as individual operational units rather than a unified digital product platform.
Differentiator
Problem solved
Functional benefit
Brands
- Arlington Tomorrow Foundation: A foundation sponsored nonprofit training designed to help charities grow capacity and thrive.
- Arlington Economic Development Corporation
Products and services
- Water and Wastewater Utilities
Quantifiable outcome
- 92% of 911 calls answered within 10 seconds
- +2 more outcomes
Companies that use City of Arlington
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles2 records
City of Arlington technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
City of Arlington partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core and secondary.
- The Founders ArenacoreWealthTech accelerator collaboration supporting the sixth cohort of six startups (Abacus, Clarista, Kapnative, OpenBB, Wealthie, WealthMore). The accelerator has helped 30 startups scale and achieved four successful exits over three years.
- First Rate, Inc.coreFinancial services technology company collaborating on the Founders Arena WealthTech accelerator program providing industry expertise and mentorship to fintech startups.
- SEIcoreTechnology and investment management solutions provider partnering with The Founders Arena to support wealth management innovation through the accelerator program.
- Arlington Economic Development CorporationcoreCity's economic development entity collaborating on the WealthTech accelerator and broader economic development initiatives to attract and grow businesses in Arlington.
- Republic Capital GroupsecondaryCapital partner supporting The Founders Arena accelerator program providing funding and investment connections to participating startups.
- Texas Venture AlliancecorePartnership for Texas Innovation Operating System connecting Arlington's innovation ecosystem to the statewide network culminating at the 5th Annual Texas Venture Fest in September 2026.
- DART (Dallas Area Rapid Transit)coreRegional transit agency coordinating rail service through Victory Station as part of the multimodal transportation plan for 2026 FIFA World Cup visitors.
- Trinity MetrocoreRegional transit authority providing Trinity Railway Express service connecting to World Cup venue as part of coordinated transportation plan.
- NCTCOG (North Central Texas Council of Governments)secondaryRegional planning organization coordinating multimodal transportation strategy for 2026 FIFA World Cup across North Texas communities including Arlington.
- UT ArlingtonsecondaryUniversity partnership planned for future entrepreneurship programs in collaboration with The Founders Arena accelerator, providing academic connections and student talent pipeline.
Scale indicators9 records
Recent moves6 records
Expansion highlights5 records
City of Arlington competitors and assessment
Company assessmentDirect peers
- City of Plano, TX: DFW suburb jointly implementing defensive zoning under Texas SB 840. Similar mid-sized municipal profile with comparable service delivery model, economic development corporation, and residential/commercial tax base dynamics.
- City of Fort Worth, TX: Tarrant County seat and Arlington's larger neighbor within the same DFW metroplex. Operates the same municipal service mix (water utilities, public safety, permitting, parks, transit) and serves an overlapping labor market and tax base — the most directly comparable peer.
- City of Frisco, TX: Fast-growing DFW suburb also enacting SB 840 zoning changes. Comparable service delivery model and economic development mandate, with a notably more aggressive growth trajectory competing for the same corporate relocations.
- City of Irving, TX: DFW peer city co-implementing SB 840 zoning changes. Comparable service scope including water utilities, public safety, and code compliance, serving a similar mid-sized suburban population.
Broad incumbents
- City of Houston, TX: Largest Texas municipality operating all of Arlington's service categories at greater scale. Useful benchmark for revenue diversification, infrastructure investment scale, and major-event delivery.
- City of Austin, TX: Other major Texas municipality with comparable full-service municipal operations, major event-hosting infrastructure (SXSW, F1), and a substantial water/wastewater utility. Operates under Texas state regulatory regime similar to Arlington's.
- City of Dallas, TX: Largest DFW municipality operating a full municipal service portfolio including DART transit oversight (Arlington's World Cup transit partner). Larger scale and broader mandate, but serves the same metropolitan economy and labor pool.
- City of San Antonio, TX: Seventh-largest U.S. city with a full municipal service portfolio including CPS Energy and SAWS water utility. Comparable Texas governance, economic-development mandate, and population scale to Arlington's.
Regional players
- City of Phoenix, AZ: Sunbelt growth-market municipality of comparable population scale (~1.6M) with major-event infrastructure (Super Bowl, NCAA Final Four). Provides comparable growth-market municipal benchmark, though operating under Arizona rather than Texas regulatory regime.
- City of Denver, CO: Mid-sized Sunbelt-adjacent municipality with comparable service breadth, infrastructure modernization cycle, and major-event delivery model. Provides useful peer benchmark outside of Texas.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
City of Arlington social profiles
Digital presenceCity of Arlington compliance and trust
Trust signalCompliance2 records
City of Arlington financial estimates
Financial estimateRevenue estimate
Valuation estimate
City of Arlington leadership team
Management profileNumber of profiles
Profiles1 record
City of Arlington funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
City of Arlington M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about City of Arlington
What does City of Arlington do?
The City of Arlington is a municipal government that provides a comprehensive range of public services to its residents, businesses, and visitors. Its core offerings include water and wastewater utilities, solid waste collection, public safety (police and fire), parks and recreation facilities, library services, public transportation, code compliance, permitting and inspections, housing assistance, economic development programs, and municipal court services.
Is City of Arlington a public or private company?
City of Arlington is a private company. It is classified as state government owned and is currently operating.
When was City of Arlington founded?
City of Arlington was founded in 1876. It employs 1,001 to 5,000 people.
Where is City of Arlington based?
City of Arlington is headquartered in Arlington, United States, in the North America region.
How does City of Arlington make money?
Seven revenue lines are on record. Property Taxes are the primary driver. The others are sales Taxes, hotel Occupancy Tax, water Utilities Services, development and Permitting Fees, garbage and Recycling Services and municipal Court Fines and Fees.
Who are City of Arlington's main competitors?
Direct peers on record are City of Plano, TX, City of Fort Worth, TX, City of Frisco, TX and City of Irving, TX. Broad incumbents are City of Houston, TX, City of Austin, TX, City of Dallas, TX and City of San Antonio, TX. Regional players are City of Phoenix, AZ and City of Denver, CO.
Does City of Arlington have an API?
No public API is recorded for City of Arlington.
What industry is City of Arlington in?
City of Arlington's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAA, Mayor/City Manager & General Administration, with a secondary code of BPAIACAF, Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities). Its NAICS code is 562111 and its SIC code is 4941.