Pertubuhan Keselamatan Sosial
PERKESO is Malaysia's statutory social security organization, administering mandatory employment-injury, invalidity, unemployment, self-employment, and housewives' protection schemes under four acts, funded by employer and employee contributions and delivered through dedicated digital portals, mobile apps, and a national bank and clinic partner network.
- Company typePrivate
- Founded1969
- HeadquartersAmpang, Malaysia
- Headcount1,001–5,000
- GTM typeB2B and B2C
- OfferingServices
What Pertubuhan Keselamatan Sosial does
Pertubuhan Keselamatan Sosial (PERKESO) is the statutory social security organization of Malaysia, established in 1969 under the Employees' Social Security Act 1969 (Act 4) and operating under the Ministry of Human Resources. It administers four parallel acts covering the formal employed workforce (Act 4, 1969), the self-employed across 20 sectors (Act 789, 2017), employment insurance / unemployment (Act 800, 2017), and housewives (Act 838, 2022). The unified LINDUNG brand umbrella (LINDUNG PEKERJA, LINDUNG Kerjaya, LINDUNG Kendiri, LINDUNG Kasih, plus voluntary LINDUNG 24 Jam) positions PERKESO as the single national provider of mandatory social security protection in Malaysia.
PERKESO delivers services through a multi-portal digital ecosystem: the ASSIST employer portal, Prihatin Portal/App for the self-employed, Suri Portal for housewives, LINDUNG Kerjaya and LINDUNG Faedah benefit portals, the SEHATi health-screening portal, the MYFutureJobs and MYFutureJobsGALAXY national employment portals, the Labour Market Exchange (LMX), and Chatbot Hanna with live-agent web chat for customer service. Reinforcing the digital layer are 16+ bank partnerships (Maybank, CIMB, RHB, Public Bank, Citibank, Hong Leong, AmBank, Alliance, Affin, HSBC, Bank Islam, Agro Bank, UOB, Muamalat, Standard Chartered, OCBC, Bank Rakyat, MBSB, J.P. Morgan) for FPX-based contribution collection, alongside physical PERKESO offices, panel clinics for employment-injury treatment and dialysis, and approved vocational training providers under EIS.
The organization is funded through mandatory monthly contributions from employers and employees on a subscription / recurring basis calculated against the wage ceiling (raised to RM6,000/month effective October 2024), plus tiered self-employed subscriptions (RM13.10–RM49.40/month depending on income) and an annual RM120 housewives' scheme. Late payments carry 6% p.a. interest. Adjacent programs — MYFutureJobs, SEHATi health screening, the PERKESO Rehabilitation Centre (Sultan Nazrin Shah), and Daya Kerjaya 2.0 training subsidies (RM4,000 per eligible EIS trainee) — widen the social-safety-net footprint beyond pure contribution collection.
Pertubuhan Keselamatan Sosial firmographics
Firmographics- Name
- Pertubuhan Keselamatan Sosial
- Legal name
- Pertubuhan Keselamatan Sosial
- Website
- https://perkeso.gov.my
- Company type
- Private
- Founded year
- 1969
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- PERKESO is Malaysia's statutory social security organization, administering mandatory employment-injury, invalidity, unemployment, self-employment, and housewives' protection schemes under four acts, funded by employer and employee contributions and delivered through dedicated digital portals, mobile apps, and a national bank and clinic partner network.
- Ownership category
- akta.pro rank
Pertubuhan Keselamatan Sosial industry classification
Industry- Product category
- Social Security Insurance
- NAICS
- Health and Welfare Funds (525120), Other Insurance Funds (525190), Insurance and Employee Benefit Funds (5251)
- SIC
- Fire, Marine & Casualty Insurance (6331), Accident & Health Insurance (6321), Services-Social Services (8300)
- akta.pro primary industry
- Work Injury & Workers’ Compensation / Occupational Injury Benefits (BPAIAKAJ)
- akta.pro secondary industries
- Employers Liability (Part B) (FSAJAEAC), Association & PEO Group Health Plans (AHP/PEO-Sponsored) (FSAIAFAH)
Keywords
Where Pertubuhan Keselamatan Sosial is headquartered
LocationHeadquarters
- HQ city
- Ampang
- HQ country
- Malaysia
- HQ region
- Asia
Offices1 record
Markets served
Pertubuhan Keselamatan Sosial business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Others, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Social Security Contributions: PERKESO is funded through mandatory contributions from employers and employees. Contributions are calculated based on monthly wages with rates defined under Act 4 (Employment Injury and Invalidity) and Act 800 (Employment Insurance). Contribution payment deadline is the 15th day of each succeeding month, with 6% per annum interest charged on late payments.
- Self-Employment Social Security Scheme (SKSS): Self-employed individuals contribute monthly based on their insured monthly earning brackets, ranging from RM13.10 to RM49.40 per month depending on income tier.
- Housewives' Social Security Scheme (SKSSR): Housewives' contributions are RM120 per year (paid in advance for 12 consecutive months) under Act 838.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Self-Employment Contribution Tiers (Act 789) |
| Subscription | Annual | Housewives' Social Security Scheme (Act 838) |
| Subscription | Monthly | Wage Ceiling Update (Effective 1 October 2024) |
Go-to-market motion1 record
Distribution channels8 records
Marketing channels7 records
Pertubuhan Keselamatan Sosial product offering
Product offeringCore offering
PERKESO administers Malaysia's mandatory social security schemes covering employment injury, invalidity, survivor benefits, employment insurance, and rehabilitation services. It collects contributions from employers and employees under four acts (Act 4, Act 789, Act 800, Act 838) to fund benefits for workers across all employment categories including formal employees, foreign workers, domestic workers, self-employed, and housewives.
Product overview
PERKESO (Pertubuhan Keselamatan Sosial) operates as Malaysia's Social Security Organisation, offering a comprehensive social security ecosystem unified under the LINDUNG brand identity. The core portfolio consists of four mandatory protection schemes governed by separate acts: LINDUNG PEKERJA (Employees' Social Security Act 1969), LINDUNG Kerjaya (Employment Insurance System Act 2017), LINDUNG Kendiri (Self-Employed Social Security Act 2017), and LINDUNG Kasih (Housewives' Social Security Act 2022), complemented by voluntary LINDUNG 24 Jam coverage. The organization delivers services through multiple digital channels including dedicated web portals (ASSIST for employers, Suri Portal for housewives, LINDUNG Kerjaya Portal, LINDUNG Faedah Portal), the Prihatin mobile app, the MYFutureJobs national employment portal, SEHATi health screening platform, and the Labour Market Exchange (LMX). Additional services include the PERKESO Rehabilitation Centre network and Chatbot Hanna for customer support.
Differentiator
Problem solved
Functional benefit
Brands
- LINDUNG: Umbrella brand identity for all PERKESO social security protection schemes, including LINDUNG PEKERJA, LINDUNG KERJAYA, LINDUNG KENDIRI, and LINDUNG KASIH.
- LINDUNG 24 Jam
- MYFutureJobs
- ASSIST Portal
- Prihatin App
- SEHATi
Products and services
- LINDUNG PEKERJA Social security protection for formal sector employees including citizens, foreign workers, and domestic workers, under the Employees' Social Security Act 1969 (Act 4). Provides coverage for work accidents, occupational diseases, and death benefits through cash, medical, and rehabilitation benefits.
- LINDUNG Kerjaya (Employment Insurance System) Employment insurance providing financial assistance and career support for workers who lose their jobs, under the Employment Insurance System Act 2017 (Act 800). Helps job seekers find new employment through MYFutureJobs portal and provides vocational training programs.
- LINDUNG Kendiri (Self-Employment Social Security Scheme) Social security protection for self-employed individuals covering 20 sectors including freelancers, gig workers, micro-entrepreneurs, and informal sector workers, under the Self-Employment Social Security Act 2017 (Act 789). Contributions range from RM13.10 to RM49.40 per month.
- LINDUNG Kasih (Housewives' Social Security Scheme) Social security protection for housewives recognising their economic and social contribution to families and the nation, under the Housewives' Social Security Act 2022 (Act 838). Annual contribution is RM120 paid in advance for 12 consecutive months.
- LINDUNG 24 Jam (Voluntary 24-Hour Accident Insurance) Voluntary work accident insurance providing 24-hour coverage for all individuals against work-related and non-work accidents, complementing mandatory employee schemes.
- MYFutureJobs National Employment Portal National employment portal providing job search platform through collaboration with strategic partners and private employment agencies in Malaysia. Integrates with the Employment Insurance System for job placement services.
- PERKESO Rehabilitation Centre Sultan Nazrin Shah Rehabilitation centre providing comprehensive medical rehabilitation services for work injury victims, with Sultan Nazrin Shah Centre in Ipoh offering specialized treatment programs.
- SEHATi Health Screening Programme Health screening programme offering health screening and dialysis services for social security contributors, supporting early disease detection and health management.
- Daya Kerjaya 2.0 (Career Empowerment Programme) Career empowerment program under Budget 2024 providing vocational training with RM4,000 training fee coverage and financial incentives for eligible Employment Insurance System participants.
- ASSIST Portal (Employer Self-Service) Online portal for employers to manage registration, update records, and make contribution payments via internet banking (FPX) or Direct Debit Authorization.
Quantifiable outcome
- Training fee coverage of RM4,000 per eligible EIS trainee
- +2 more outcomes
Companies that use Pertubuhan Keselamatan Sosial
Customer profileNamed customers6 records
Segments7 records
Ideal customer profiles5 records
Pertubuhan Keselamatan Sosial technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature5 records
Pertubuhan Keselamatan Sosial partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and minor.
- Public Bank BerhadcorePublic Bank Berhad was appointed as a collection agent starting 1 March 2018, providing additional physical bank counter options for PERKESO contribution payments alongside Maybank.
- Maybank BerhadcoreMaybank Berhad serves as a collection agent for PERKESO contribution payments. Employers can make payments at Maybank counters using ACR reference numbers generated through the ASSIST Portal. Maybank2e.net online banking is accepted for contribution payments.
- CIMB Bank BerhadminorCIMB Bank Berhad provides internet banking services (BizChannel) for PERKESO contribution payments through the Financial Process Exchange (FPX) system.
- Private Employment AgenciescoreMYFutureJobs portal operates through collaboration with strategic partners and private employment agencies across Malaysia, expanding the reach of the national employment portal and job matching services.
- Panel Clinics and Healthcare ProviderscoreNetwork of approved panel clinics providing Employment Injury Treatment Programme services. Also includes Dialysis Centres for the SEHATi health screening programme and rehabilitation service providers.
- EIS Training ProviderscoreVocational training providers approved by EIS (Employment Insurance System) to deliver training programmes. Training fee of RM4,000 covered by EIS for eligible applicants who attend all training sessions.
- 16 Malaysian Banks (FPX Network)coreBanks including RHB Bank, Citibank, Hong Leong Bank, AmBank, Alliance Bank, Affin Bank, HSBC, Bank Islam, Agro Bank, UOB, Bank Muamalat, Standard Chartered, OCBC, Bank Rakyat, MBSB, and J.P. Morgan offering internet banking services for PERKESO contribution payments via FPX.
- Government Ministries and AgenciescoreCollaboration with various Malaysian government ministries for budget initiatives (PEMERKASA, PEMULIH, PERMAI, Belanjawan 2023-2026) including wage subsidy programmes, training incentives, and social protection expansions.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
Pertubuhan Keselamatan Sosial competitors and assessment
Company assessmentDirect peers
- Hong Kong Mandatory Provident Fund (MPFA): Hong Kong's regulator and administrator of the Mandatory Provident Fund system for retirement savings. Comparable regional statutory social protection scheme with employer contribution mandate.
- Kumpulan Wang Persaraan (KWAP): Malaysia's federal pension fund managing retirement benefits for civil servants. Domestic peer within the same social security ecosystem with analogous statutory mandate and contribution-driven model.
- Philippines Social Security System (SSS): Philippines' statutory social security institution providing sickness, maternity, disability, retirement, and death benefits to private-sector workers. Comparable statutory employer-mandated contribution model.
- Vietnam Social Security (VSS): Vietnam's national social insurance agency administering compulsory social insurance, health insurance, and unemployment insurance. Operates a near-identical statutory multi-act framework to PERKESO.
- Indonesia BPJS Ketenagakerjaan: Indonesia's state social security administering employment injury, death, old age, and unemployment insurance for private and formal-sector workers. Directly comparable to PERKESO's mandate under Act 4 and Act 800.
- Employees Provident Fund (EPF) Malaysia: Malaysia's statutory retirement savings body, administering mandatory employer/employee contributions for retirement. It is the closest domestic peer to PERKESO, operating under parallel statutory mandate and the same Ministry of Human Resources ecosystem.
- Singapore Central Provident Fund (CPF) Board: Singapore's statutory body managing mandatory contributions for housing, healthcare, retirement, and unemployment. Operates an end-to-end statutory social security model with parallel coverage and digital-first delivery.
- Thailand Social Security Office (SSO): Thailand's statutory social security administrator covering injury, sickness, disability, death, unemployment, and old age benefits. Closely analogous mandate and tripartite contribution model to PERKESO.
Others
- Bank Negara Malaysia (BNM): Malaysia's central bank and integrated financial regulator that oversees the FPX payment network used by PERKESO and collaborates on financial inclusion programs. Adjacent ecosystem enabler for contribution collection.
- Sedgwick (workers' comp claims administration): Global third-party administrator of workers' compensation, disability, and injury claims. Comparable in operating model for injury and rehabilitation claim workflows, but a private-sector incumbent adjacent to PERKESO's mandate.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Pertubuhan Keselamatan Sosial social profiles
Digital presencePertubuhan Keselamatan Sosial compliance and trust
Trust signalCompliance2 records
Pertubuhan Keselamatan Sosial financial estimates
Financial estimateRevenue estimate
Valuation estimate
Pertubuhan Keselamatan Sosial leadership team
Management profileNumber of profiles
Profiles1 record
Pertubuhan Keselamatan Sosial subsidiaries and ownership
Company hierarchySubsidiaries3 records
Pertubuhan Keselamatan Sosial funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Pertubuhan Keselamatan Sosial M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Pertubuhan Keselamatan Sosial
What does Pertubuhan Keselamatan Sosial do?
PERKESO administers Malaysia's mandatory social security schemes covering employment injury, invalidity, survivor benefits, employment insurance, and rehabilitation services. It collects contributions from employers and employees under four acts (Act 4, Act 789, Act 800, Act 838) to fund benefits for workers across all employment categories including formal employees, foreign workers, domestic workers, self-employed, and housewives.
Is Pertubuhan Keselamatan Sosial a public or private company?
Pertubuhan Keselamatan Sosial is a private company. It is classified as state government owned and is currently operating.
When was Pertubuhan Keselamatan Sosial founded?
Pertubuhan Keselamatan Sosial was founded in 1969. It employs 1,001 to 5,000 people.
Where is Pertubuhan Keselamatan Sosial based?
Pertubuhan Keselamatan Sosial is headquartered in Ampang, Malaysia, in the Asia region.
How does Pertubuhan Keselamatan Sosial make money?
Three revenue lines are on record. Social Security Contributions are the primary driver. The others are self-Employment Social Security Scheme (SKSS) and housewives' Social Security Scheme (SKSSR).
Who are Pertubuhan Keselamatan Sosial's main competitors?
Direct peers on record are Hong Kong Mandatory Provident Fund (MPFA), Kumpulan Wang Persaraan (KWAP), Philippines Social Security System (SSS), Vietnam Social Security (VSS), Indonesia BPJS Ketenagakerjaan, Employees Provident Fund (EPF) Malaysia, Singapore Central Provident Fund (CPF) Board and Thailand Social Security Office (SSO). Others are Bank Negara Malaysia (BNM) and Sedgwick (workers' comp claims administration).
Does Pertubuhan Keselamatan Sosial have an API?
No public API is recorded for Pertubuhan Keselamatan Sosial.
What industry is Pertubuhan Keselamatan Sosial in?
Pertubuhan Keselamatan Sosial's product category is Social Security Insurance. Its primary akta.pro industry code is BPAIAKAJ, Work Injury & Workers’ Compensation / Occupational Injury Benefits, with a secondary code of FSAJAEAC, Employers Liability (Part B). Its NAICS code is 525120 and its SIC code is 6331.