Pertubuhan Keselamatan Sosial

What Pertubuhan Keselamatan Sosial does

Pertubuhan Keselamatan Sosial (PERKESO) is the statutory social security organization of Malaysia, established in 1969 under the Employees' Social Security Act 1969 (Act 4) and operating under the Ministry of Human Resources. It administers four parallel acts covering the formal employed workforce (Act 4, 1969), the self-employed across 20 sectors (Act 789, 2017), employment insurance / unemployment (Act 800, 2017), and housewives (Act 838, 2022). The unified LINDUNG brand umbrella (LINDUNG PEKERJA, LINDUNG Kerjaya, LINDUNG Kendiri, LINDUNG Kasih, plus voluntary LINDUNG 24 Jam) positions PERKESO as the single national provider of mandatory social security protection in Malaysia.

PERKESO delivers services through a multi-portal digital ecosystem: the ASSIST employer portal, Prihatin Portal/App for the self-employed, Suri Portal for housewives, LINDUNG Kerjaya and LINDUNG Faedah benefit portals, the SEHATi health-screening portal, the MYFutureJobs and MYFutureJobsGALAXY national employment portals, the Labour Market Exchange (LMX), and Chatbot Hanna with live-agent web chat for customer service. Reinforcing the digital layer are 16+ bank partnerships (Maybank, CIMB, RHB, Public Bank, Citibank, Hong Leong, AmBank, Alliance, Affin, HSBC, Bank Islam, Agro Bank, UOB, Muamalat, Standard Chartered, OCBC, Bank Rakyat, MBSB, J.P. Morgan) for FPX-based contribution collection, alongside physical PERKESO offices, panel clinics for employment-injury treatment and dialysis, and approved vocational training providers under EIS.

The organization is funded through mandatory monthly contributions from employers and employees on a subscription / recurring basis calculated against the wage ceiling (raised to RM6,000/month effective October 2024), plus tiered self-employed subscriptions (RM13.10–RM49.40/month depending on income) and an annual RM120 housewives' scheme. Late payments carry 6% p.a. interest. Adjacent programs — MYFutureJobs, SEHATi health screening, the PERKESO Rehabilitation Centre (Sultan Nazrin Shah), and Daya Kerjaya 2.0 training subsidies (RM4,000 per eligible EIS trainee) — widen the social-safety-net footprint beyond pure contribution collection.

Name

Pertubuhan Keselamatan Sosial

Legal name

Pertubuhan Keselamatan Sosial

Website

https://perkeso.gov.my

Company type

Private

Founded year

1969

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

PERKESO is Malaysia's statutory social security organization, administering mandatory employment-injury, invalidity, unemployment, self-employment, and housewives' protection schemes under four acts, funded by employer and employee contributions and delivered through dedicated digital portals, mobile apps, and a national bank and clinic partner network.

Ownership category

akta.pro rank

Product category

Social Security Insurance

NAICS

Health and Welfare Funds (525120), Other Insurance Funds (525190), Insurance and Employee Benefit Funds (5251)

SIC

Fire, Marine & Casualty Insurance (6331), Accident & Health Insurance (6321), Services-Social Services (8300)

akta.pro primary industry

Work Injury & Workers’ Compensation / Occupational Injury Benefits (BPAIAKAJ)

akta.pro secondary industries

Employers Liability (Part B) (FSAJAEAC), Association & PEO Group Health Plans (AHP/PEO-Sponsored) (FSAIAFAH)

Keywords

• Social security protection
• Employment insurance
• Employee benefits administration
• Workplace injury coverage
• Statutory pension schemes

Headquarters

HQ city

Ampang

HQ country

Malaysia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Others, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Social Security Contributions: PERKESO is funded through mandatory contributions from employers and employees. Contributions are calculated based on monthly wages with rates defined under Act 4 (Employment Injury and Invalidity) and Act 800 (Employment Insurance). Contribution payment deadline is the 15th day of each succeeding month, with 6% per annum interest charged on late payments.
2. Self-Employment Social Security Scheme (SKSS): Self-employed individuals contribute monthly based on their insured monthly earning brackets, ranging from RM13.10 to RM49.40 per month depending on income tier.
3. Housewives' Social Security Scheme (SKSSR): Housewives' contributions are RM120 per year (paid in advance for 12 consecutive months) under Act 838.

Pricing tiers

Go-to-market motion1 record

Distribution channels8 records

Marketing channels7 records

Core offering

PERKESO administers Malaysia's mandatory social security schemes covering employment injury, invalidity, survivor benefits, employment insurance, and rehabilitation services. It collects contributions from employers and employees under four acts (Act 4, Act 789, Act 800, Act 838) to fund benefits for workers across all employment categories including formal employees, foreign workers, domestic workers, self-employed, and housewives.

Product overview

PERKESO (Pertubuhan Keselamatan Sosial) operates as Malaysia's Social Security Organisation, offering a comprehensive social security ecosystem unified under the LINDUNG brand identity. The core portfolio consists of four mandatory protection schemes governed by separate acts: LINDUNG PEKERJA (Employees' Social Security Act 1969), LINDUNG Kerjaya (Employment Insurance System Act 2017), LINDUNG Kendiri (Self-Employed Social Security Act 2017), and LINDUNG Kasih (Housewives' Social Security Act 2022), complemented by voluntary LINDUNG 24 Jam coverage. The organization delivers services through multiple digital channels including dedicated web portals (ASSIST for employers, Suri Portal for housewives, LINDUNG Kerjaya Portal, LINDUNG Faedah Portal), the Prihatin mobile app, the MYFutureJobs national employment portal, SEHATi health screening platform, and the Labour Market Exchange (LMX). Additional services include the PERKESO Rehabilitation Centre network and Chatbot Hanna for customer support.

Differentiator

Problem solved

Functional benefit

Brands

• LINDUNG: Umbrella brand identity for all PERKESO social security protection schemes, including LINDUNG PEKERJA, LINDUNG KERJAYA, LINDUNG KENDIRI, and LINDUNG KASIH.
• LINDUNG 24 Jam
• MYFutureJobs
• ASSIST Portal
• Prihatin App
• SEHATi

Products and services

• LINDUNG PEKERJA Social security protection for formal sector employees including citizens, foreign workers, and domestic workers, under the Employees' Social Security Act 1969 (Act 4). Provides coverage for work accidents, occupational diseases, and death benefits through cash, medical, and rehabilitation benefits.
• LINDUNG Kerjaya (Employment Insurance System) Employment insurance providing financial assistance and career support for workers who lose their jobs, under the Employment Insurance System Act 2017 (Act 800). Helps job seekers find new employment through MYFutureJobs portal and provides vocational training programs.
• LINDUNG Kendiri (Self-Employment Social Security Scheme) Social security protection for self-employed individuals covering 20 sectors including freelancers, gig workers, micro-entrepreneurs, and informal sector workers, under the Self-Employment Social Security Act 2017 (Act 789). Contributions range from RM13.10 to RM49.40 per month.
• LINDUNG Kasih (Housewives' Social Security Scheme) Social security protection for housewives recognising their economic and social contribution to families and the nation, under the Housewives' Social Security Act 2022 (Act 838). Annual contribution is RM120 paid in advance for 12 consecutive months.
• LINDUNG 24 Jam (Voluntary 24-Hour Accident Insurance) Voluntary work accident insurance providing 24-hour coverage for all individuals against work-related and non-work accidents, complementing mandatory employee schemes.
• MYFutureJobs National Employment Portal National employment portal providing job search platform through collaboration with strategic partners and private employment agencies in Malaysia. Integrates with the Employment Insurance System for job placement services.
• PERKESO Rehabilitation Centre Sultan Nazrin Shah Rehabilitation centre providing comprehensive medical rehabilitation services for work injury victims, with Sultan Nazrin Shah Centre in Ipoh offering specialized treatment programs.
• SEHATi Health Screening Programme Health screening programme offering health screening and dialysis services for social security contributors, supporting early disease detection and health management.
• Daya Kerjaya 2.0 (Career Empowerment Programme) Career empowerment program under Budget 2024 providing vocational training with RM4,000 training fee coverage and financial incentives for eligible Employment Insurance System participants.
• ASSIST Portal (Employer Self-Service) Online portal for employers to manage registration, update records, and make contribution payments via internet banking (FPX) or Direct Debit Authorization.

Quantifiable outcome

• Training fee coverage of RM4,000 per eligible EIS trainee
• +2 more outcomes

Named customers6 records

Segments7 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature5 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Public Bank BerhadcoreChannel Partner/ Reseller/ Distributor · 1 March 2018Public Bank Berhad was appointed as a collection agent starting 1 March 2018, providing additional physical bank counter options for PERKESO contribution payments alongside Maybank.
• Maybank BerhadcoreChannel Partner/ Reseller/ Distributor · 1 January 2018Maybank Berhad serves as a collection agent for PERKESO contribution payments. Employers can make payments at Maybank counters using ACR reference numbers generated through the ASSIST Portal. Maybank2e.net online banking is accepted for contribution payments.
• CIMB Bank BerhadminorChannel Partner/ Reseller/ DistributorCIMB Bank Berhad provides internet banking services (BizChannel) for PERKESO contribution payments through the Financial Process Exchange (FPX) system.
• Private Employment AgenciescoreStrategic or Co-development PartnerMYFutureJobs portal operates through collaboration with strategic partners and private employment agencies across Malaysia, expanding the reach of the national employment portal and job matching services.
• Panel Clinics and Healthcare ProviderscoreChannel Partner/ Reseller/ DistributorNetwork of approved panel clinics providing Employment Injury Treatment Programme services. Also includes Dialysis Centres for the SEHATi health screening programme and rehabilitation service providers.
• EIS Training ProviderscoreStrategic or Co-development PartnerVocational training providers approved by EIS (Employment Insurance System) to deliver training programmes. Training fee of RM4,000 covered by EIS for eligible applicants who attend all training sessions.
• 16 Malaysian Banks (FPX Network)coreChannel Partner/ Reseller/ DistributorBanks including RHB Bank, Citibank, Hong Leong Bank, AmBank, Alliance Bank, Affin Bank, HSBC, Bank Islam, Agro Bank, UOB, Bank Muamalat, Standard Chartered, OCBC, Bank Rakyat, MBSB, and J.P. Morgan offering internet banking services for PERKESO contribution payments via FPX.
• Government Ministries and AgenciescoreStrategic or Co-development PartnerCollaboration with various Malaysian government ministries for budget initiatives (PEMERKASA, PEMULIH, PERMAI, Belanjawan 2023-2026) including wage subsidy programmes, training incentives, and social protection expansions.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Hong Kong Mandatory Provident Fund (MPFA): Hong Kong's regulator and administrator of the Mandatory Provident Fund system for retirement savings. Comparable regional statutory social protection scheme with employer contribution mandate.
• Kumpulan Wang Persaraan (KWAP): Malaysia's federal pension fund managing retirement benefits for civil servants. Domestic peer within the same social security ecosystem with analogous statutory mandate and contribution-driven model.
• Philippines Social Security System (SSS): Philippines' statutory social security institution providing sickness, maternity, disability, retirement, and death benefits to private-sector workers. Comparable statutory employer-mandated contribution model.
• Vietnam Social Security (VSS): Vietnam's national social insurance agency administering compulsory social insurance, health insurance, and unemployment insurance. Operates a near-identical statutory multi-act framework to PERKESO.
• Indonesia BPJS Ketenagakerjaan: Indonesia's state social security administering employment injury, death, old age, and unemployment insurance for private and formal-sector workers. Directly comparable to PERKESO's mandate under Act 4 and Act 800.
• Employees Provident Fund (EPF) Malaysia: Malaysia's statutory retirement savings body, administering mandatory employer/employee contributions for retirement. It is the closest domestic peer to PERKESO, operating under parallel statutory mandate and the same Ministry of Human Resources ecosystem.
• Singapore Central Provident Fund (CPF) Board: Singapore's statutory body managing mandatory contributions for housing, healthcare, retirement, and unemployment. Operates an end-to-end statutory social security model with parallel coverage and digital-first delivery.
• Thailand Social Security Office (SSO): Thailand's statutory social security administrator covering injury, sickness, disability, death, unemployment, and old age benefits. Closely analogous mandate and tripartite contribution model to PERKESO.

Others

• Bank Negara Malaysia (BNM): Malaysia's central bank and integrated financial regulator that oversees the FPX payment network used by PERKESO and collaborates on financial inclusion programs. Adjacent ecosystem enabler for contribution collection.
• Sedgwick (workers' comp claims administration): Global third-party administrator of workers' compensation, disability, and injury claims. Comparable in operating model for injury and rehabilitation claim workflows, but a private-sector incumbent adjacent to PERKESO's mandate.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/PERKESOofficial
• Facebookfacebook.com/PERKESO.Official
• LinkedInlinkedin.com/company/pertubuhan-keselamatan-sosial-perkeso-

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pertubuhan Keselamatan Sosial