Urgent Vet

What Urgent Vet does

UrgentVet is a U.S. veterinary urgent care clinic network founded in 2018 by Dr. Jim Dobies and operated as a subsidiary of American Veterinary Group. The company provides after-hours, walk-in care for cats and dogs with non-life-threatening illnesses and injuries, operating 365 days a year in the evenings, weekends, and holidays to bridge the gap between primary care veterinarians and 24-hour emergency hospitals. Its target customer is the U.S. pet parent seeking prompt, affordable care outside of regular vet office hours, with services typically priced roughly 40% below emergency veterinary hospital rates.

The core product is the UrgentVet urgent care clinic, which combines walk-in access with an online check-in system (Save Your Spot), Fear Free Certified staff, species-specific waiting areas, private examination rooms, and an in-house pharmacy. Clinics are equipped with on-site laboratory testing, digital radiography, and ultrasound imaging to support rapid diagnosis and same-day treatment, with records sent to the pet's primary veterinarian within 24 hours. The company markets primarily through SEO-optimized local content, an extensive educational blog, customer testimonials, and trust badges (Fear Free, AVMA, Cat Friendly Practice), and accepts cash, credit cards, CareCredit, and ScratchPay at the point of service.

The business model is a multi-site professional services operation: revenue is generated per visit at 90+ retail storefronts across 29 U.S. states, with locations ranging from mature clinics in markets like Edmond, OK and Wayne, PA to newer 2024–2025 openings in West Des Moines, IA and Fort Myers, FL. Leadership includes a Founder, a Vice President of Expansion overseeing site growth, and a Vice President of Medicine overseeing clinical standards. Funding rounds, M&A activity, and revenue figures are not publicly disclosed; expansion has been funded and operated under American Veterinary Group.

Name

Urgent Vet

Legal name

UrgentVet

Website

https://urgentvet.com

Company type

Private

Founded year

2018

Operating status

Operating

Short description

UrgentVet operates 90+ walk-in veterinary urgent care clinics across 29 U.S. states, providing affordable after-hours care for cats and dogs with non-life-threatening conditions. Founded in 2018 and owned by American Veterinary Group, it serves pet parents seeking prompt evening, weekend, and holiday care.

Ownership category

akta.pro rank

Product category

Veterinary Urgent Care Services

NAICS

Veterinary Services (54194)

SIC

Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Urgent Care Veterinary Clinics (Non-ER) (HLAMAAAD)

akta.pro secondary industry

Veterinary Emergency & Critical Care Hospitals (HLAMACAA)

Keywords

• Veterinary urgent care
• After-hours pet care
• Walk-in veterinary clinic
• Pet urgent care services
• Veterinary diagnostic imaging

Headquarters

HQ city

Tampa

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Veterinary Urgent Care Services: UrgentVet generates revenue through providing walk-in veterinary urgent care services for cats and dogs. Services are paid at time of service, with various payment options including cash, major credit cards, CareCredit, and ScratchPay. The clinics provide care for non-life-threatening conditions after regular vet hours are closed.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

UrgentVet operates a network of walk-in veterinary urgent care clinics for cats and dogs, providing after-hours care for non-life-threatening illnesses and injuries when primary care veterinarians are closed. Clinics are open evenings, weekends, and holidays 365 days a year and offer transparent upfront pricing approximately 40% lower than emergency veterinary hospitals, with services spanning examination, in-house pharmacy, digital radiography, ultrasound, and laboratory diagnostics. Customers can either walk in or reserve an estimated arrival time online through the Save Your Spot system.

Product overview

UrgentVet is a unified urgent care clinic network for pets offering after-hours veterinary services for cats and dogs with non-life-threatening conditions. The core offering is the UrgentVet Urgent Care Clinic, which combines walk-in/online check-in access (Save Your Spot), Fear-Free certified staff and facilities, in-house pharmacy, and advanced diagnostic capabilities including digital radiography, ultrasound, and laboratory testing. The company operates extended hours (evenings, weekends, holidays) to bridge the gap between primary care veterinarians and 24-hour emergency hospitals, typically at 40% lower cost than emergency facilities.

Differentiator

Problem solved

Functional benefit

Products and services

• UrgentVet Urgent Care Clinic

Quantifiable outcome

• 40% lower cost than emergency veterinary hospitals
• +1 more outcomes

Named customers9 records

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Two partnerships are on record, tiered core and minor.

• American Veterinary GroupcoreOthersAmerican Veterinary Group is the parent company and operator of UrgentVet clinics. Manages expansion, operations, and brand development across the UrgentVet franchise locations.
• CareCreditminorChannel Partner/ Reseller/ DistributorCareCredit healthcare credit card accepted as payment option at UrgentVet locations, allowing pet owners to finance veterinary care costs.

Scale indicators3 records

Recent moves11 records

Expansion highlights4 records

Direct peers

• Bond Vet: Bond Vet operates modern walk-in and appointment-based primary and urgent care veterinary clinics with a tech-forward, design-led experience. It is a direct competitor to UrgentVet in the convenient, after-hours, lower-cost urban/suburban pet care category.
• Modern Animal: Modern Animal is a membership-based veterinary clinic chain offering primary, urgent, and preventive care with a modern app-driven experience. It competes directly with UrgentVet for pet parents seeking convenient, premium-feeling clinics outside traditional vet office hours.
• Thrive Affordable Vet Care: Thrive operates a network of affordable, full-service veterinary clinics focused on transparent, lower-cost care. It overlaps directly with UrgentVet's value-based positioning and walk-in access for non-emergency cases.
• VetIQ Petcare (PetIQ): VetIQ Petcare operates walk-in veterinary clinics inside PetSmart retail stores offering vaccinations, minor illness care, and preventive services. It is a direct competitor targeting the same convenience- and price-sensitive pet owner as UrgentVet.

Broad incumbents

• AmeriVet Veterinary Partners: AmeriVet is a veterinary practice group that partners with and acquires general practice and specialty animal hospitals. It is comparable as a veterinary consolidator with potential to launch or expand urgent care capacity competing with UrgentVet.
• VCA Animal Hospitals: VCA is one of the largest multi-specialty veterinary hospital networks in the US, owned by Mars Petcare. It is a broad incumbent whose primary care and emergency services bracket UrgentVet's positioning.
• PetVet Care Centers: PetVet Care Centers is a multi-site veterinary practice operator with hundreds of general practice and specialty hospitals. It is comparable as a scaled veterinary consolidator competing for the same after-hours demand via extended operating hours.
• National Veterinary Associates (NVA): NVA is a large veterinary practice ownership and management group operating general practice, specialty, and emergency hospitals across the US. It is comparable as a consolidator whose owned clinics could expand hours to compete with UrgentVet.
• BluePearl Pet Hospital: BluePearl is a national network of emergency and specialty veterinary hospitals owned by Mars Petcare. It sits on the higher-acuity side of the gap UrgentVet targets, competing indirectly as the referral destination UrgentVet funnels critical cases to.

Emerging players

• Small Door Veterinary: Small Door is a membership-based modern veterinary clinic concept offering primary and some urgent care in select US cities. It overlaps partially with UrgentVet's convenience- and experience-led positioning for urban/suburban pet parents.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Urgent Vet