Make an Impact CIC

What Make an Impact CIC does

Make an Impact CIC is a UK-based social enterprise consultancy founded in 2004 by Heidi Fisher MBE, focused on helping purpose-led organisations measure, report, and manage their social impact. The firm operates from Birmingham as a Community Interest Company, serving a broad client base of social enterprises, Community Interest Companies, charities, public sector bodies, and cooperatives across the UK, with selectively distributed content and book sales reaching international audiences. Its core service line, Impact Support, delivers tiered engagements under 'The Impact Journey' framework (Core, Enhanced, and Transformed tiers running 6-18 months) covering theory of change, measurement frameworks, data collection, SROI analysis, and impact reports, priced from £1,250+VAT per month or £1,500+£12,000 for one-off projects. A second service line, Enterprise Support, provides mentoring, bespoke workshops, on-demand courses, and a freemium membership community, supplemented by two published books ('Social Enterprise', 2016 Amazon bestseller; 'Impact First', 2021), a podcast series, and a Social Value Dictionary resource.

The underlying technology is modest and human-led: the proprietary 'Lean Social Impact Approach' is a five-stage methodology (Define, Plan, Measure, Analyse, Learn) supported by online data collection and dashboard reporting tools. The go-to-market is sales-led with content marketing support—prospects book free enquiry calls via an online scheduling system, after which engagements range from £250 workshops to £12,000+ full impact report packages. The firm runs a Lean operating model with 1-10 employees plus a network of associates, governed by a five-person Non-Executive Board, and has no disclosed institutional funding, no parent company, and no AI/ML capability. Notable clients include NHS England, Central England Co-operative, School for Social Entrepreneurs, Walsall Council, and over 650 organisations supported since inception.

Name

Make an Impact CIC

Legal name

Make An Impact CIC

Website

https://makeanimpactcic.co.uk

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

1–10 employees

Short description

Make an Impact CIC is a UK social enterprise consultancy, founded in 2004, that helps charities, social enterprises, and public sector bodies measure, report, and grow their social impact through tiered advisory engagements, courses, and proprietary methodologies.

Ownership category

akta.pro rank

Product category

Social Impact Measurement Consultancy

NAICS

Management Consulting Services (54161), Other Management Consulting Services (541618), Research and Development in the Social Sciences and Humanities (54172)

SIC

Services-Management Consulting Services (8742)

akta.pro primary industry

Sustainability & ESG Consulting (BPAHACAK)

akta.pro secondary industry

ESG, Sustainability & Impact Research (BPAHALAL)

Keywords

• Social impact measurement
• Impact measurement consultancy
• Social enterprise advisory
• SROI evaluation services
• Theory of change development

Headquarters

HQ city

Birmingham

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Impact Measurement Services: Core service offering including impact strategies, theory of change development, measurement frameworks, data collection and analysis, impact reports, and SROI calculations. Provided at various service tiers (Core, Enhanced, Transformed) with monthly retainers and project-based pricing.
2. Training and Workshops: Bespoke workshops on impact measurement, SROI, pricing, funding, social enterprise setup, marketing, and business planning. Also includes workshop packages with ongoing support.
3. Mentoring Programmes: Three-month and six-month mentoring programmes for existing social enterprises, plus one-off advisory sessions. Weekly or fortnightly sessions with goal-setting and action follow-up.
4. Courses and Membership: On-demand courses on impact measurement, developing products/services, pricing, funding, legal structures. Free membership with monthly courses and online community. Paid membership options available.
5. Publications: Sale of two published books: 'Social Enterprise: How to successfully set up and grow a social enterprise' and 'Impact First: the social entrepreneur's guide to measuring, managing and growing your impact'. Available on Amazon and other retailers.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels8 records

Core offering

Make an Impact CIC is a UK social-enterprise consultancy that helps organisations measure, report, communicate, and grow their social impact. Core offerings include impact measurement frameworks, theory of change development, SROI evaluations, impact reports, mentoring, bespoke workshops, on-demand courses, and published books delivered to social enterprises, CICs, charities, and public-sector bodies using a proprietary Lean Social Impact Approach methodology.

Product overview

Make an Impact CIC is a social enterprise consultancy offering a portfolio of impact measurement, reporting, and enterprise support services. The core offerings consist of two main service lines: Impact Support (impact measurement, reporting, and communication solutions including workshops, measurement frameworks, SROI analysis, and impact reports) and Enterprise Support (mentoring, on-demand courses, membership programs, and bespoke workshops for social enterprises). Services are delivered through tiered engagement models—The Impact Journey (Core, Enhanced, and Transformed service tiers progressing over 6-18 months)—as well as shorter interventions like Impact Check-In Zoom sessions and individual mentoring. The company also publishes books on social enterprise and impact measurement, produces a podcast series, and offers a curated resource library including a Social Value Dictionary. All services aim to help purpose-led businesses measure, manage, communicate and grow their social impact.

Differentiator

Problem solved

Functional benefit

Products and services

• Impact Support

Quantifiable outcome

• Over 650 organisations helped to achieve impact measurement goals
• +3 more outcomes

Named customers17 records

Segments6 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered core and minor.

• Social Enterprise UKcoreOthersAccredited member of Social Enterprise UK, the national membership body for social enterprises in the UK.
• SE100 IndexcoreOthersListed in SE100 Index - the definitive list of the UK's top 100 social enterprises, compiled by Pioneers Post and supported by NatWest.
• First Stop DesignminorImplementation/ SI/ Consulting PartnerWebsite development partner that designed and built the new Make An Impact website over 5 months. Ensured compliance with W3C and Equality Act standards.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Inspiring Impact: UK programme supporting charities and social enterprises to measure and report impact through shared tools and frameworks. Comparable as a sector-capacity builder for impact measurement, though focused more on shared infrastructure than bespoke advisory.
• Pro Bono Economics: UK charity connecting professional economists with charities and social enterprises to help measure impact and value. Comparable in serving the same customer base (UK charities, social enterprises) with impact measurement support, though via volunteer economists.

Broad incumbents

• SQW Group: UK economic and social research consultancy providing evaluation, impact assessment, and policy advice to public and third sectors. Comparable in delivering social impact evaluations for public sector and charities, though at a larger scale and broader scope.
• Social Value International: Global network for social value and impact measurement practitioners, setting the international SROI standard. Comparable as the umbrella body that frames social value methodology Make an Impact CIC applies, and accredits practitioners.

Direct peers

• Cordis Bright: UK social research, evaluation and consultancy firm serving health, social care, housing, and voluntary sectors. Comparable in delivering impact and process evaluations, SROI-style analysis, and consulting to public sector and charities.
• The Good Economy: UK social impact advisory firm providing social value, impact measurement, and ESG advisory services to social enterprises, investors, and public sector. Highly comparable in service offering, customer segments, and methodology alignment with Make an Impact.
• Social Value UK: UK membership body for social value and SROI practitioners. Directly comparable as both promote and certify impact measurement using SROI methodology, and Social Value UK is the recognised standard-setter that Make an Impact CIC aligns its services to.
• Simetrica: UK consultancy specialising in wellbeing valuation, social value, and SROI measurement using HM Treasury Green Book approaches. Directly comparable for social impact valuation, SROI reports, and public sector impact advisory work.
• New Philanthropy Capital (NPC: UK think tank and consultancy advising charities and social enterprises on impact measurement, strategy, and evaluation. Comparable as a specialist impact advisory serving the UK social sector with research-driven outputs and advisory engagements.

Others

• ClearlySo: UK impact investment advisory firm helping social enterprises and impact businesses raise capital. Adjacent rather than directly competing, but serves an overlapping customer base (UK social enterprises seeking growth capital) and intersects with impact measurement as part of due diligence.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/makeanimpactcic
• LinkedInlinkedin.com/company/make-an-impact-cic

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Make an Impact CIC