What Webdoc Sverige does

Webdoc Sverige, operating under the legal entity Carasent Sverige AB, is a Sweden-based Software-as-a-Service provider of electronic health record and clinic practice management software targeted exclusively at private healthcare providers. The company is headquartered in Göteborg, was founded in 2005, and operates as a wholly-owned subsidiary of the publicly listed Carasent AB on the Stockholm Stock Exchange. Webdoc serves more than 850 clinics and 19,000 users across Sweden, processing over 7 million patient visits annually, with named customers spanning large healthcare groups such as Capio, Aleris, Praktikertjänst, Bräcke Diakoni, and Carlanderska, alongside mid-market and startup accounts across primary care, specialist care, surgery, psychology, rehabilitation, and occupational health segments.

The platform centers on the Webdoc journalsystem, a cloud-delivered EMR with integrated patient engagement (Vårdrummet), an AI-powered documentation assistant (AI-assistent), and an integration ecosystem of more than 80 pre-built connections to Swedish national healthcare infrastructure (NPÖ, 1177 Journalen, NLL, e-Frikort), lab systems, radiology, accounting (Fortnox), and clinical platforms (Doctrin, ExorLive, Convene). Webdoc is its own certified Identity Provider within the Sambi federation, enabling direct access to the National Medication List ahead of the December 1, 2025 mandatory connectivity requirement. The company holds ISO 27001 and ISO 14001 certifications and operates under NMI-compliant cloud infrastructure with Swedish data residency.

Webdoc monetizes through a hybrid SaaS pricing model anchored by production-based fees calculated on patient visit volume, supplemented by base subscriptions (starting at 400 SEK/month), listed-patient subscription tiers, integration and add-on modules, and professional services for onboarding and training. Go-to-market is a hybrid of consultative enterprise field sales (dedicated sales manager and representatives plus customer success managers) and product-led growth via self-service demo booking, targeting private healthcare buyers of all sizes from newly established clinics to multi-clinic organizations.

Name

Webdoc Sverige

Legal name

Carasent Sverige AB

Website

https://webdoc.com

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

51–100 employees

Short description

Webdoc Sverige (Carasent Sverige AB) provides a cloud-based electronic health record and clinic management SaaS platform for private healthcare providers in Sweden, serving 850+ clinics and 19,000+ users across primary care, specialist, surgery, psychology, rehabilitation, and occupational health segments.

Ownership category

akta.pro rank

Product category

Healthcare Practice Management Software (Electronic Health Records)

NAICS

Software Publishers (5132), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Virtual Visit & Scheduling Platforms (EHR-integrated) (HLALABAA)

akta.pro secondary industries

Care Navigation, Referral & Digital Front Door Platforms (HLALABAH), Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ)

Keywords

• Electronic health records
• Clinic practice management
• Healthcare SaaS platform
• Patient engagement software
• Medical documentation AI

Headquarters

HQ city

Göteborg

HQ country

Sweden

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. SaaS Subscription - Patient Visit Based: Production-based pricing model where fees are calculated based on the volume of patient visits per year. This usage-based SaaS model allows clinics to scale costs proportionally with their patient volume, providing flexibility for growing practices.
2. SaaS Subscription - Listed Patients: Alternative pricing model based on the number of enrolled/listed patients, offering another scaling dimension for primary care providers and similar clinic types.
3. Integration and Add-on Services: Additional modules and integrations (national services, advanced features) are offered as add-ons to the base subscription, creating upsell opportunities as clinics expand their usage.
4. Professional Services - Training and Onboarding: Customized onboarding, training, and implementation services tailored to each clinic's needs, delivered by healthcare-experienced staff.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

Webdoc Sverige sells a cloud-based electronic health record (EHR) and clinic practice management SaaS platform purpose-built for private healthcare providers in Sweden. The platform covers the full patient journey including scheduling, registration, clinical documentation, billing, reporting, and digital patient engagement, and is offered with a usage-based subscription model alongside add-on modules such as an AI documentation assistant and an integrated patient platform.

Product overview

Webdoc Sverige offers a unified healthcare IT platform consisting of the core Webdoc journalsystem (EMR) as the central hub, supplemented by the AI-assistent module for automated documentation and the Vårdrummet patient platform for digital patient engagement. The platform is delivered as a SaaS service and includes over 80 pre-built integrations with national Swedish healthcare services (NPÖ, 1177, NLL), lab systems, imaging platforms, and third-party healthcare applications. Webdoc is specifically designed for private healthcare providers across primary care, specialist care, surgery, psychology, rehabilitation, and occupational health segments.

Differentiator

Problem solved

Functional benefit

Brands

• Vårdrummet: Patient platform for digital communication between healthcare providers and patients, including web booking, messages, and video visits.
• Webdoc AI-assistent

Products and services

• Webdoc journalsystem A cloud-based electronic health record (EHR) and clinic practice management system for private healthcare providers in Sweden, covering the entire patient journey from booking through registration, scheduling, clinical documentation, cash register and follow-up, with built-in role-based access and configurable workflows. The system supports diverse compensation models including regional agreements, insurance billing and private pay, and integrates with 80+ national services, labs, radiology and accounting systems.
• Webdoc AI-assistent AI-powered add-on module integrated into the Webdoc journalsystem that records what is said during patient meetings (live or retrospectively) and automatically generates structured journal entry suggestions that clinicians review and approve with one click, reducing administrative documentation time.
• Vårdrummet patientplattform Digital patient engagement platform fully integrated into the Webdoc journalsystem that enables video consultations, secure messaging, web booking, digital forms and self-service check-in, supporting digiphysical care models for private clinics in Sweden.
• Webdoc API:er och integrationer (Integration package) Integration offering bundling more than 80 pre-built integrations and open APIs that connect the Webdoc journal system with national services (NPÖ, 1177 Journalen, NLL, E-frikort, E-recept), lab systems (LabPortalen), radiology, dictation, secure messaging, accounting (Fortnox), digital referrals (TakeCare) and third-party healthcare applications such as Doctrin, ExorLive, Kuralink, Webcert and Convene.
• NLL (Nationella Läkemedelslistan) Integration solution Sambi-approved Identity Provider solution enabling Webdoc customers to read prescribed and dispensed medications directly from the National Medication List and manage prescriptions from within the journal, meeting the legal requirement that all healthcare providers connect to NLL.

Quantifiable outcome

• 50% reduction in administrative time per patient consultation when using AI Assistant
• +3 more outcomes

Named customers8 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

AI capability5 records

Feature8 records

Partnerships

Seven partnerships are on record, tiered core, major and supporting.

• National Swedish Healthcare Services (Integration Partners)coreTechnology or IntegrationWebdoc maintains deep integrations with Swedish national healthcare infrastructure including NPÖ (National Patient Overview), 1177 Journalen (National Patient Journal), NLL (National Medication List), and e-Frikort. These integrations are mandatory for healthcare providers and create a strong ecosystem moat.
• LabPortalencoreTechnology or IntegrationIntegration with LabPortalen for streamlined handling of laboratory test results, allowing clinics to receive and view lab reports directly within Webdoc without separate logins.
• FortnoxmajorTechnology or IntegrationDirect integration with Fortnox accounting system, enabling seamless financial management and bookkeeping directly from Webdoc's billing module.
• TakeCare (Region Stockholm)coreTechnology or IntegrationElectronic referral integration with TakeCare system used by Region Stockholm, enabling specialist clinics to receive, assess, and respond to consultations digitally within Webdoc.
• DoctrinsupportingTechnology or IntegrationDigital patient interaction and triage platform integrated with Webdoc for enhanced patient engagement and care navigation.
• ExorLivesupportingTechnology or IntegrationRehabilitation exercise program platform providing digital exercise libraries and patient monitoring capabilities integrated with Webdoc.
• ConvenesupportingTechnology or IntegrationDigital arrival/check-in terminal integration enabling streamlined patient self-check-in at clinic reception.

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Emerging players

• Doctrin: Swedish healthcare interoperability and digital-triage platform that already integrates with Webdoc and competes for the digital front-door / patient-engagement layer. Comparable because it targets overlapping private-clinic customers in Sweden with adjacent but partially overlapping functionality.
• Visiba Care: Swedish telehealth/virtual-visit platform widely used by Swedish private clinics for video consultations and digital patient flows. Comparable because it competes with Webdoc's Vårdrummet for virtual-visit and patient-engagement workloads in the same Swedish private healthcare market.

Direct peers

• Cambio Healthcare Systems: Major Swedish EHR vendor (COSMIC and Cambio CDS) serving hospitals, regional systems and private providers across the Nordics. Directly comparable to Webdoc because it competes for the same Swedish private-clinic EHR decision, shares the same national integration requirements (NPÖ, NLL, 1177), and targets overlapping customer segments.

Broad incumbents

• CompuGroup Medical (CGM): European healthcare-IT incumbent with deep presence in Sweden and the Nordics through its CGM Jivko and other physician-information-system products. Comparable because it covers the same private-clinic EHR market but operates as a multi-product vendor across a much larger European footprint.
• Epic Systems: Global EHR leader expanding into ambulatory and specialty care, including some Nordic private providers. Comparable only at the broad category level — much larger and more comprehensive — but represents the high-end incumbent whose ambient-AI roadmaps could pressure niche players like Webdoc.
• Tieto / TietoEVRY Healthcare: Nordic IT services and healthcare-software group with historic footprint in Swedish healthcare information systems and EHR-adjacent products. Comparable because it shares Swedish healthcare-IT DNA, similar regulatory integration expertise, and overlapping private/public provider customers.
• Platform24: Nordic digital-care platform (part of Norvestor-backed group) offering video consultations, patient triage and patient-platform modules similar to Webdoc's Vårdrummet. Comparable as a regional incumbent addressing the same Swedish/Nordic private-provider digital-care stack.
• Oracle Health (formerly Cerner): Global EHR and digital-health platform with growing ambulatory and AI-documentation capabilities (e.g., Clinical AI Agent). Comparable at the broad category level as a large healthcare-IT incumbent whose new ambient-AI features could match Webdoc's AI-assistent value proposition at scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/evimeria-emr-ab

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Webdoc Sverige