Calgary Refugee Health Clinic

What Calgary Refugee Health Clinic does

The Calgary Refugee Health Clinic, operating as the Calgary Refugee Health Society, is a Canadian non-profit society founded in 2004 and headquartered in Calgary, Alberta. It runs a single interdisciplinary primary care clinic out of the Marlborough Mall Professional Building that provides comprehensive medical and allied health services to newly arrived refugees in Calgary. The clinical team includes family physicians with tropical medicine training, pediatricians, obstetrician/gynecologists, infectious disease and hepatology specialists, psychiatrists, nurses, outreach coordinators, and medical office assistants. Patients qualify by presenting immigration documents (Permanent Residence, Interim Federal Health Program, Single Journey Document, and Alberta Health Care card, or a Refugee Protection Claimant Document). The clinic delivers initial health assessments, chronic disease management, infectious disease and hepatitis B treatment, maternal and child health, mental health, and trauma-informed care, then transitions stabilized patients into permanent medical homes in the mainstream system.

In 2023 the clinic served 2,585 active patients with 1,038 new registrations and delivered 25,972 medical and allied health appointments. From 2013 until March 31, 2025, the Mosaic Primary Care Network was the dominant operational funder at approximately $1.6M annually; its withdrawal in late 2024 triggered a public crowdfunding campaign via Zeffy and a partnership with the Calgary Health Foundation to issue tax-receipted donations. Operating revenue is therefore a mix of partial replacement funding and public donations, with the clinic actively soliciting additional partners to rebuild the interdisciplinary program.

The go-to-market model is community-led: referrals flow from nonprofit agencies, community health providers, and newcomer agencies into direct patient registration at the clinic, supported by earned media coverage (Global News, CBC, City News) for fundraising visibility. The organization is governed by a 5-physician Board with plans to expand to include patient, community, and advocate representation, and is affiliated with the Society of Refugee Healthcare Providers and the Canadian Refugee Health Network.

Name

Calgary Refugee Health Clinic

Legal name

Calgary Refugee Health Society

Website

https://calgaryrefugeehealth.org

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

The Calgary Refugee Health Clinic (Calgary Refugee Health Society) is a Calgary-based non-profit founded in 2004 that provides interdisciplinary primary care — including family medicine, tropical medicine, pediatrics, OB/GYN, infectious disease, hepatology, and psychiatry — to newly arrived refugees, serving 2,585 active patients with 25,972 annual appointments.

Ownership category

akta.pro rank

Product category

Refugee Healthcare Services

NAICS

Ambulatory Health Care Services (621), All Other Outpatient Care Centers (621498), Other Ambulatory Health Care Services (6219), Offices of Physicians, Mental Health Specialists (621112)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093), Services-Misc Health & Allied Services, Nec (8090)

akta.pro industry

PRIMARYHLAJAAAJ

Refugee/Migrant Health & Resettlement Health Units

Healthcare & Life Sciences/Public Health, Government & Regulators/Public Health Agencies & Health Departments

SECONDARYBPAGAEAI

Refugee & Immigrant Support Services

Business & Public Services/Nonprofit, NGO & Social Services/Social Services & Community Support (Food, Housing, Family)

SECONDARYHLAFABAC

Outpatient Mental Health & Counseling Clinics

Healthcare & Life Sciences/Healthcare Providers & Systems/Ambulatory & Outpatient Care Centers

SECONDARYEDAAADAI

Refugee & Humanitarian Newcomer Orientation (Resettlement Support)

Education/Adult & Continuing Education/Citizenship & Immigrant Integration Education

SECONDARYBPAGAAAH

Refugee, IDP & Migration Humanitarian Assistance

Business & Public Services/Nonprofit, NGO & Social Services/Humanitarian Aid & Disaster Relief

Keywords

• Refugee healthcare
• Primary care services
• Health assessments
• Mental health support
• Community health

Headquarters

HQ city

Calgary

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Healthcare Service Delivery: The clinic provides medical and allied health appointments to refugees. Services are funded through operational funding from Mosaic Primary Care Network (ended March 31, 2025) and public donations. The clinic is seeking additional funding partners to rebuild their interdisciplinary program.
2. Donations and Crowdfunding: Public donations collected through Zeffy crowdfunding platform and Calgary Health Foundation (for tax receipt purposes). Donations support the continuation of healthcare services to vulnerable newcomers.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Calgary Refugee Health Clinic (legally the Calgary Refugee Health Society) operates an interdisciplinary primary care clinic in Calgary, Alberta that provides comprehensive medical and allied health services to newly arrived refugees. Services include initial health assessments, chronic disease management, infectious disease treatment, mental health support, maternal and pediatric care, and transition of stabilized patients to permanent medical homes. The clinic operates with a multidisciplinary team of family physicians, specialists, nurses, and outreach coordinators trained in trauma-informed and culturally sensitive care.

Product overview

Calgary Refugee Health Clinic is a single, unified healthcare service providing comprehensive medical care to newly arrived refugees in Calgary, Alberta. The clinic offers initial health assessments, primary care, and allied health services including nursing, outreach coordination, and medical office support. The organization operates with an interdisciplinary team of family physicians, specialists (pediatrics, obstetrics/gynecology, infectious disease, hepatology, psychiatry), and allied health professionals. The clinic serves as a transitional medical home, stabilizing patients and connecting them to permanent healthcare providers in the mainstream system.

Differentiator

Problem solved

Functional benefit

Products and services

• Initial Refugee Health Assessment
• Family Medicine and Primary Care
• Mental Health and Psychiatry Services
• Maternal and Pediatric Care
• Infectious Disease and Hepatology Care
• Transition to Permanent Medical Home

Quantifiable outcome

• 25,972 medical and allied health appointments provided to 2,585 active patients with 1,038 new patients in 2023
• +1 more outcomes

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Three partnerships are on record, tiered minor and core.

• ZeffyminorGTM or Marketing PartnerCrowdfunding platform used for donations. Zeffy enables the clinic to crowdsource fundraising from the public to support vital healthcare services.
• The Society of Refugee Healthcare ProviderscoreStrategic or Co-development PartnerDr. Michael Aucoin serves as Vice Chair for the Board of Directors of The Society of Refugee Healthcare Providers, an organization dedicated to reducing health disparities by improving how North America approaches refugee, asylee, and immigrant health.
• Community Partners (Nonprofit Agencies, Community Health Providers, Newcomer Agencies)minorStrategic or Co-development PartnerThe clinic works closely with multiple community partners including nonprofit agencies, community health providers, and newcomer agencies to coordinate care for refugees.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Mosaic Primary Care Network: Former primary operational funder of Calgary Refugee Health Clinic. A Calgary-area Primary Care Network that historically funded refugee health programming and continues to shape the funding environment in which the clinic operates.

Regional players

• Calgary Immigrant Women's Association: Calgary-based newcomer services organization providing settlement, language, and health navigation support. Comparable as a regional refugee-serving non-profit that often refers patients into and out of Calgary Refugee Health Clinic.

Direct peers

• Toronto Crossroads Clinic: Refugee health clinic in Toronto serving newly arrived refugees with interdisciplinary primary care. Operates the same transitional-care model for newcomers as Calgary Refugee Health Clinic, making it the closest Canadian peer.
• Vancouver Newcomer Clinic (Vancouver Coastal Health): Publicly funded newcomer clinic within Vancouver Coastal Health providing refugee health assessments and primary care. Directly comparable as a publicly-supported refugee primary care clinic in another Canadian city.
• Ottawa Newcomer Clinic: Specialized primary care clinic in Ottawa providing health assessments and ongoing care for refugees and newly arrived immigrants. Directly comparable in scope, model, and patient population.
• Refugee Health Winnipeg: Winnipeg-based refugee health program providing primary care, infectious disease screening, and mental health support to newcomers. Comparable mission and clinical mix in a different Canadian market.
• Bridge Refugee Clinic: Vancouver-based refugee health clinic providing initial assessments, primary care, and specialist referrals to refugees and asylum claimants. Directly comparable as a Canadian refugee-focused primary care clinic.
• Edmonton Refugee Health Clinic (Royal Alexandra Hospital): Hospital-affiliated refugee health clinic in Edmonton delivering initial assessments and primary care to newcomers in Alberta. Same province and same patient segment, differing mainly in being hospital-affiliated rather than an independent society.

Others

• Canadian Refugee Health Network: National network co-led by Calgary Refugee Health Clinic's Medical Director to build refugee healthcare capacity across Canada. Comparable as an ecosystem-builder that shares the clinic's mission and could scale the clinic's model.
• Society of Refugee Healthcare Providers: North American professional association dedicated to reducing refugee and immigrant health disparities. Calgary Refugee Health Clinic leadership sits on its board, making it the closest industry/ecosystem counterpart.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/calgary-refugee-health-society

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Calgary Refugee Health Clinic