What Zeffy does

Zeffy, Inc. is a Montreal-headquartered, US-incorporated software company that operates a unified, all-in-one fundraising platform purpose-built for nonprofit organizations. The platform bundles donations, event ticketing, raffles and lotteries, auctions, memberships, peer-to-peer fundraising campaigns, online merchandise stores, in-person Tap to Pay mobile payments, a built-in CRM with up to 1 million contacts per organization, email marketing with Mailchimp import, Salesforce donation sync, and a print-and-mail Donor Letters service. PCI DSS Level 1 certified and operating as a Certified B Corporation, Zeffy serves over 100,000 nonprofit customers across at least eight verticals including schools, churches, animal rescues, food banks, sports teams, arts organizations, and volunteer fire departments, with cumulative donations processed exceeding $2B.

Name

Zeffy

Legal name

Zeffy, Inc.

Website

https://zeffy.com

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

51–100 employees

Short description

Zeffy is an all-in-one, zero-fee fundraising and donor management platform serving over 100,000 nonprofits across North America and the UK, funded entirely by optional donor tips plus a transactional Donor Mail service.

Ownership category

akta.pro rank

Headquarters

HQ city

Montréal

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Operations, Technology or R&D, Personnel, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Optional Donor Tips: Zeffy relies entirely on optional tips from donors. When making a payment, donors see an optional contribution prompt. On average, 2 out of 3 donors leave a tip, which covers Zeffy's operational costs including payment processing fees. If donors don't tip, nonprofits still receive 100% of funds raised.
2. Donor Mail (Direct Mail): Zeffy offers a print-and-mail service for donor letters at $1 per letter, including printing, stuffing, postage, and mailing. This is the only paid-for-service beyond the core free platform.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels8 records

Core offering

Zeffy provides a 100% free, all-in-one fundraising and donor management software platform for nonprofit organizations. It enables nonprofits to collect donations, sell event tickets, run raffles and auctions, manage memberships and online stores, accept in-person Tap to Pay payments, run peer-to-peer campaigns, send newsletters, and send printed donor letters — with Zeffy absorbing all platform, transaction, and credit card fees and generating revenue through optional donor tips and a paid Donor Mail service.

Product overview

Zeffy is a unified all-in-one fundraising platform for nonprofits that operates on a unique 100% free model, generating revenue exclusively through optional donor tips. The platform offers a comprehensive suite of integrated tools: Donations for collecting one-time and recurring gifts, Ticketing for event registration with QR scanning, Raffles & Lotteries for prize-based fundraising, Auctions for live and silent bidding, Memberships for subscription-based supporter programs, Peer-to-Peer Campaigns for supporter-led fundraising, Online Stores for merchandise sales, Tap to Pay for in-person mobile payments, CRM & Donor Management for contact organization and Salesforce syncing, Newsletter & Emails for targeted communications with Mailchimp import support, and Donor Mail for physical letter campaigns. All features are permanently free with no platform fees, transaction fees, or credit card processing fees charged to nonprofits.

Differentiator

Problem solved

Functional benefit

Products and services

• Donations Online donation platform enabling nonprofits to collect one-time and recurring donations with customizable forms, automatic tax receipts, and fee-free processing.
• Ticketing Event ticketing and registration software for nonprofits, featuring customizable ticket types, e-tickets, QR code scanning, in-person sales via Tap to Pay, and attendee management.
• Raffles & Lotteries Online raffle platform allowing nonprofits to create raffle forms with multiple ticket bundles, prize descriptions, automatic ticket generation, and winner drawing functionality.
• Auctions Free auction software for nonprofits to list items with images and descriptions, track bidding in real-time, send outbid notifications, and automatically collect payments from winners.
• Memberships Membership management software enabling nonprofits to sell tiered memberships with automatic renewals, generate and send membership cards, and manage member databases.
• Peer-to-Peer Campaigns Peer-to-peer fundraising platform allowing supporters to create personalized fundraising pages, join as individuals or teams, with leaderboards and real-time tracking.
• Online Stores eCommerce platform for nonprofits to sell merchandise with customizable product listings, inventory management, discount codes, and integrated Tap to Pay for in-person sales.
• Tap to Pay App Mobile POS solution allowing nonprofits to accept credit card, Apple Pay, and Google Pay payments directly from iPhone or Android devices at in-person events, with no terminal required.
• CRM & Donor Management Free CRM software for nonprofits to store up to 1 million contacts, track donor history, segment supporters with tags and filters, and sync with Salesforce.
• Newsletter & Emails Email marketing software for nonprofits featuring drag-and-drop email builder, contact segmentation, automated imports from Mailchimp, email tracking, and scheduling capabilities.
• Donor Mail Direct mail service enabling nonprofits to send personalized donor letters with QR codes linking to campaigns, including printing, stuffing, postage, and mailing for $1 per letter.
• Zeffy Nonprofit Starter Free tool enabling individuals to establish nonprofit organizations within three days, eliminating financial and administrative hurdles that typically hinder the process.

Quantifiable outcome

• Nonprofits have raised $2B on Zeffy, saving $100M in fees
• +2 more outcomes

Named customers16 records

Segments8 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature5 records

Scale indicators10 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Givebutter: Closest direct competitor — a zero-fee nonprofit fundraising platform offering donations, events, peer-to-peer campaigns, auctions, email, and a lightweight CRM. Directly competes with Zeffy on the same zero-fee value proposition and nonprofit customer segment.
• Donorbox: Direct competitor in the online donation and fundraising platform space for nonprofits. Offers donation forms, recurring giving, events, and peer-to-peer campaigns with a transparent per-transaction fee model, explicitly compared by Zeffy on its website.
• Bloomerang: Direct competitor focused on nonprofit donor management CRM and fundraising software. Explicitly compared by Zeffy and serves the same nonprofit customer base with subscription-based pricing.
• Funraise: Direct competitor offering an all-in-one nonprofit fundraising platform with donations, events, peer-to-peer campaigns, and CRM capabilities targeting mid-market and enterprise nonprofits.
• Classy (by GoFundMe): Direct competitor in nonprofit fundraising, now part of GoFundMe. Offers donation forms, events, peer-to-peer campaigns, and CRM targeting mid-market and enterprise nonprofits with subscription-based pricing.
• Network for Good: Direct competitor providing donation platforms, CRM, and fundraising software for small to mid-sized nonprofits. Serves the same SMB nonprofit segment that is Zeffy's primary customer base.

Broad incumbents

• Eventbrite: Broad incumbent in event ticketing and registration that overlaps with Zeffy's ticketing and event registration products. Explicitly compared by Zeffy; serves a broader audience beyond nonprofits but competes directly for nonprofit events.
• Bonterra: Broad incumbent suite of nonprofit software products including CRM, fundraising, grants management, and outcomes tracking. Competes with Zeffy for mid-market and larger nonprofit customers with an integrated, enterprise-oriented offering.
• Stripe: Broad incumbent payments infrastructure provider that nonprofits use to process donations. Explicitly compared by Zeffy; Stripe's scale and capital pose a long-term competitive threat if it chose to offer subsidized nonprofit pricing.
• PayPal: Broad incumbent in online payments widely used by nonprofits to accept donations. Explicitly compared by Zeffy, which highlights the ~$320/year in fee savings on $10K raised vs. PayPal Giving Fund.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/zeffy
• LinkedInlinkedin.com/company/zeffy

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds3 records

Investors8 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Zeffy