City of Fenton

What City of Fenton does

The City of Fenton is a municipal government entity serving approximately 12,050 residents (2020 U.S. Census) in Genesee County, Michigan, originally settled in 1834 as Dibbleville and incorporated as a city in 1964. It provides statutory municipal services directly to residents, businesses, and visitors, including public safety (police and fire with an ISO PPC rating of 3), water treatment and distribution, sanitary and storm sewer maintenance, street maintenance, parks, cemetery operations, tax collection, permitting, and FOIA administration. The city maintains four physical facilities — City Hall, Police Department, Fire Department, and a Department of Public Works complex — and serves a service area of 60+ miles of streets, 50 miles of sanitary sewer, 45 miles of storm sewer, 55 miles of water mains, and 7 sewer lift stations.

The digital infrastructure is built on the CivicPlus CivicEngage CMS platform, with integrated modules for agenda management, Notify Me alerts, citizen request tracking, online bill payment (via BSA Online and Official Payments Corporation), and a 2024-launched mobile app. Additional integrations include Pontem Software for cemetery records, Municode for code of ordinances, Google Maps for location services, and Google reCAPTCHA for form security. The Water Treatment Plant is staffed by State of Michigan-certified operators including one F-1 licensed operator (the highest certification level).

Revenue is generated through property taxes, usage-based utility billing for water/sewer/sanitation, transaction fees for parks and cemetery services, and administrative fees for FOIA and licensing. The city does not have a private-sector commercial offering; its customer base is the resident and business population within city limits, with a contracted fire service extension to portions of Tyrone Township in Livingston County. Marketing and citizen engagement are conducted through the official website, social media (Facebook, X, Instagram, YouTube), email/SMS alerts, and community events.

Name

City of Fenton

Legal name

City of Fenton

Website

https://cityoffenton.org

Company type

Private

Founded year

1964

Operating status

Operating

Headcount range

51–100 employees

Short description

The City of Fenton is a municipal government in Genesee County, Michigan, serving 12,050 residents with public safety, water, sewer, streets, parks, and administrative services through a CivicPlus-powered digital platform and four physical facilities.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Water, Sewage and Other Systems (2213), Water Supply and Irrigation Systems (221310), Sewage Treatment Facilities (22132), Police Protection (922120)

SIC

Electric, Gas & Sanitary Services (4900), Refuse Systems (4953), Sanitary Services (4950)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Municipal Tax & Revenue Administration (Local) (BPAIACAD), Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Municipal Wastewater Collection (Sewer Networks) (BPALAMAA), Stormwater Management & MS4 Compliance Services (BPALAMAL)

Keywords

• Municipal government services
• Public safety services
• Water utility services
• Public works maintenance
• Parks and recreation

Headquarters

HQ city

Fenton

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Property Taxes: Property tax revenue from residents and businesses within city limits
2. Utility Billing: Water, sewer, and sanitation services billed to residents and businesses
3. Parks and Cemetery Fees: Fees for park reservations, cemetery plots, and related services
4. FOIA and Administrative Fees: Fees for public records requests and various administrative services

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels11 records

Core offering

The City of Fenton is an independent municipal government that delivers essential public services to its 12,050 residents and local businesses. Core services include public safety (police, fire, emergency response), public works (water treatment and distribution, sanitary and storm sewer maintenance, street maintenance, snow removal), parks and cemetery operations, permitting and licensing, utility billing, and tax administration. Services are delivered through City Hall, dedicated department facilities, a CivicPlus-powered municipal website, and a mobile application.

Product overview

The City of Fenton's digital presence consists of a unified CivicPlus-powered municipal website that serves as the primary interface for all city services. The core website platform integrates multiple service modules including Notify Me (notifications), Online Bill Payment (via BSA Online), Agenda Center (meeting documents), Citizen Request Tracker, Business Directory, FOIA Request System, Tax Information Portal, and an Events Calendar. The city also offers a dedicated mobile app for alerts and updates. Beyond digital services, the city provides traditional municipal services including water treatment and distribution (operated by 5 certified employees with an F-1 licensed operator), Department of Public Works (street, sewer, and infrastructure maintenance across 60+ miles of streets and 50+ miles of sanitary sewers), Fire Department emergency services (one station with 8 apparatus vehicles responding to ~500 calls annually), and parks facilities (5 major parks with pavilion reservations).

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• State-of-the-art facilities constructed without raising taxes
• +3 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Partnerships

15 partnerships are on record, tiered core and minor.

• Tyrone TownshipcoreStrategic or Co-development Partner · 1 November 2018Contract fire protection services provided to a portion of Tyrone Township in Livingston County. The fire department completed an ISO review for Tyrone and achieved a new PPC rating of 5 for the majority of coverage area. Some areas received a 3 rating based on proximity to Fenton water distribution system.
• Hunt-Smith InsuranceminorStrategic or Co-development PartnerInsurance agency that participated in purchasing Fire Finder equipment for the fire department in April 1980
• Brad Hoffman InsuranceminorStrategic or Co-development PartnerInsurance agency that donated to Fire Finder equipment purchase in 1980 and again in 1990
• Stiles InsuranceminorStrategic or Co-development PartnerInsurance agency that helped purchase Fire Finder equipment in 1980 and 1990
• Hitchcock-Dery InsuranceminorStrategic or Co-development PartnerInsurance agency that participated in purchasing Fire Finder equipment in 1990
• Genesee District LibrarycoreStrategic or Co-development PartnerThe Fenton-Winegarden Library is operated by Genesee District Library system. The library is housed in the former U.S. Post Office building (1938), owned by the City of Fenton.
• Fenton Festivals Inc.coreStrategic or Co-development PartnerNonprofit organization presenting Historical Paintings as part of Fenton Celebrates America 250 semiquincentennial celebration
• Fenton Beautification CommissioncoreStrategic or Co-development PartnerCity commission presenting Thomas Jefferson Historic Garden as part of America 250 celebration. Commission presents flowers and herbs from Jefferson's Monticello garden.
• Fenton Lion's ClubminorStrategic or Co-development PartnerService organization that donated money for purchase of defibrillator in 1998
• Kiwanis Club of FentonminorStrategic or Co-development PartnerService organization that donated money for purchase of defibrillator in 1998
• Downtown Merchants AssociationminorStrategic or Co-development PartnerAssociation that donated money for purchase of defibrillator in 1998
• Genesee CountycoreStrategic or Co-development PartnerCounty government providing various services including tax and assessment information, home improvement programs, and transportation planning
• Oakland CountyminorStrategic or Co-development PartnerNeighboring county government linked as resource for residents
• Livingston CountyminorStrategic or Co-development PartnerNeighboring county government linked as resource for residents
• State of MichigancoreStrategic or Co-development PartnerState government providing official web portal and various state services

Scale indicators10 records

Recent moves6 records

Expansion highlights10 records

Broad incumbents

• Genesee County: County government that overlays the City of Fenton and provides broader regional services (tax assessment, transportation planning, home improvement programs). Functions as a higher-tier incumbent in the same service geography.

Direct peers

• City of Howell, Michigan: Livingston County seat with similar population scale and full municipal service portfolio including water, sewer, streets, police, fire, and parks. Comparable budget structure and operating dynamics.
• City of Davison, Michigan: Similar-sized Genesee County city providing the same core municipal services including water treatment, sewer, streets, and public safety. Directly comparable operating profile.
• City of Grand Blanc, Michigan: Genesee County municipality with comparable service mix and population profile, operating police, fire, DPW, and water utilities for a similar small-city footprint.
• City of Flushing, Michigan: Genesee County municipality of similar size operating police, fire, DPW, water, and parks services. Closely matched in scope and scale of operations.
• City of Brighton, Michigan: Livingston County city of comparable population and small-city character, operating its own police, fire, DPW, and water utilities. Equivalent service model in an adjacent Michigan region.
• City of Holly, Michigan: Small Michigan municipality straddling Oakland and Genesee counties with similar full-service municipal structure (police, fire, DPW, water, parks). Comparable population base and small-city governance profile.
• City of Swartz Creek, Michigan: Small Genesee County city with similar population and a comparable full-service municipal structure including water distribution, sewer, police, fire, and parks.
• City of Linden, Michigan: Small Genesee County municipality of similar population scale to Fenton, providing comparable services (DPW, water, sewer, police, fire, parks). Most directly comparable peer given geographic proximity and equivalent service portfolio.

Regional players

• Fenton Township, Michigan: Neighboring township in Genesee County that surrounds the city and currently contracts with the City of Fenton for fire services in portions of the township. Adjacent peer operating in the same regional market with overlapping service boundaries.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/CityofFentonMi
• YouTubeyoutube.com/channel/UCaj-gAClmN90fp_flA2VX3w
• Facebookfacebook.com/FentonMichigan
• Instagraminstagram.com/cityoffentonmi
• LinkedInlinkedin.com/company/fenton-city-of

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Fenton