Sault Ste. Marie Police Service

What Sault Ste. Marie Police Service does

The Sault Ste. Marie Police Service is a municipal police service operating under Ontario's Community Safety and Policing Act and Police Services Act, serving the City of Sault Ste. Marie and Prince Township with a complement of 153 sworn officers plus civilian members. The Service traces its origins to 1856 (with formal incorporation as a municipal police force in 1871) and was consolidated through the 1965 amalgamation of the Sault Ste. Marie, Korah Township, and Tarentorus Township police forces. It operates from two physical locations — the Police Services Building at 580 Second Line East and the new Division 2 at 180 Brock Street (launched 2025) — and is governed by the Sault Ste. Marie Police Services Board.

Its service portfolio combines traditional uniform patrol, criminal investigation, traffic services, canine (K9), and emergency response with a modern digital and technology stack: body-worn cameras, in-car camera systems, CCTV, Automatic Licence Plate Recognition (ALPR), a Digital Evidence Management System (DEMS), CPIC database integration, and a TryRubicon-powered Online Reporting platform that supports video evidence upload (added May 2026). Specialty units include the Mobile Crisis Rapid Response Team (MCRRT) — a co-responder model pairing an officer with a Canadian Mental Health Association crisis worker — the Canine Unit (dogs trained at the OPP Canine Training Centre in Orillia), and a dedicated DEMS Unit. Community-facing registries include the Bicycle Registry, Security Camera Registry, and Wandering/Vulnerable Person Registry, while the Division 2 hub co-locates the Collision Reporting Centre, Crime Stoppers of Sault Ste. Marie & Algoma, and Victim Services of Algoma.

The Service is publicly funded through the City of Sault Ste. Marie municipal budget with no commercial revenue model, supplemented by minor administrative fees (criminal record checks, parade/procession permits, fingerprint removal, paid-duty officer requests, and seized-property auctions) and a contract policing arrangement with Prince Township. Branding and ceremonial functions are operated through the Chief's Honour Guard (formed April 2009) under the motto "Commitment • Excellence • Community." Current leadership is Chief Brent Duguay (appointed 2025), succeeding Chief Hugh E. Stevenson who resigned in March 2025.

Name

Sault Ste. Marie Police Service

Legal name

Sault Ste. Marie Police Service

Website

https://saultpolice.ca

Company type

Private

Founded year

1856

Operating status

Operating

Headcount range

101–250 employees

Short description

The Sault Ste. Marie Police Service is a municipal police service under Ontario's Community Safety and Policing Act, serving the City of Sault Ste. Marie and Prince Township with 153 sworn officers plus civilian members, operating traditional policing alongside a digital stack including body-worn cameras, ALPR, DEMS, and an online crime-reporting platform.

Ownership category

akta.pro rank

Product category

Municipal Police Services

NAICS

Police Protection (92212), Security Guards and Patrol Services (561612), Fire Protection (92216)

SIC

Services-Detective, Guard & Armored Car Services (7381)

akta.pro primary industry

Police Services (Patrol, Response & Community Policing) (BPAIAGAA)

akta.pro secondary industries

Residential & Community Guarding (HOAs, Gated Communities) (BPAKAAAE), Community Safety Administration (Fire/EMS, Emergency Management) (BPAIACAL), Security Systems Monitoring & Dispatch (SOC/Remote Guarding) (IMAIAEAF), Security & Access Management (Guarding/CCTV/Access Control) (IMAIAAAC)

Keywords

• Municipal police services
• Law enforcement
• Public safety
• Community policing
• Emergency response

Headquarters

HQ city

Sault Sainte Marie

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others

Revenue model

1. Government / Municipal Tax Funding: As a municipal police service operating under Ontario's Community Safety and Policing Act and Police Services Act, the Sault Ste. Marie Police Service is funded through the City of Sault Ste. Marie budget and overseen by the Sault Ste. Marie Police Services Board. There is no commercial revenue stream.
2. Police Service Fees (Record Checks, Permits, Paid Duties): The service charges fees for certain administrative services including criminal record checks, fingerprinting, parade/procession permits, and paid-duty officer requests (traffic escorts). Fee schedules are published on the service's website.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels9 records

Core offering

The Sault Ste. Marie Police Service is a municipal police service that delivers law enforcement, emergency response, criminal investigation, traffic safety, and community policing services to the residents of Sault Ste. Marie and Prince Township in Ontario, Canada. It also operates citizen-facing digital services including online crime reporting, police record checks, multiple registries (bicycle, security camera, vulnerable person), collision reporting, and paid-duty officer requests. The Service is funded through the municipal budget and supported by specialty units such as the Canine Unit, Mobile Crisis Rapid Response Team, and Digital Evidence Management System.

Product overview

Sault Ste. Marie Police Service is a municipal police service (not a software vendor), and its offering to the public is a portfolio of policing services and community-facing digital tools rather than a single unified software product. The portfolio combines (1) a digital public-services suite — the Online Reporting System (hosted on TryRubicon), Online Auction, Police Record Checks, and three community Registries (Bicycle, Security Camera, Wandering/Vulnerable Person) — with (2) a deployable technology stack in the field (Automatic Licence Plate Recognition, Body-Worn Cameras, In-Car Camera Systems, and CCTV) and (3) specialty operational units that act as service lines (Mobile Crisis Rapid Response Team / MCRRT, Canine Unit, Digital Evidence Management System / DEMS Unit, the Division 2 Unit, and the Chief's Honour Guard). Collision reporting is delivered through a co-located Collision Reporting Centre at the Division 2 building with online initiation via reportacollision.com. Together these digital tools, registries, and specialty units make up SSMPS's product-and-service portfolio to the residents of Sault Ste. Marie and Prince Township.

Differentiator

Problem solved

Functional benefit

Products and services

• Online Crime Reporting System Self-service web platform (TryRubicon-powered) that lets community members file non-emergency police reports online for a defined list of incident types (e.g., bicycle registration, fraud/scams, lost property, mischief, theft under $5,000, shoplifting, traffic/unsafe driving concerns) and supports video evidence uploads; reports reviewed within three business days.
• Police Record Check Online tool for submitting police record check requests for employment, volunteer, or other purposes, with a published fee schedule.
• Bicycle Registry Online registry that allows residents to register bicycles so they can be returned to their owners if lost or stolen.
• Security Camera Registry Voluntary registry where residents and businesses can register the location of their exterior security cameras to help police rapidly identify nearby footage during investigations.
• Wandering/Vulnerable Person Registry (WVPR) Registry (supported by MedicAlert Foundation Canada) to assist first responders in quickly locating vulnerable individuals who may wander or go missing (e.g., persons living with dementia, autism, or other conditions).
• Collision Reporting Centre (at Division 2) Co-located inside SSMPS Division 2 at 180 Brock Street; motor-vehicle collisions can be initiated online at reportacollision.com and finalized in person at the centre, providing streamlined collision reporting for the public.
• Online Auction (Seized/Found Property) Public auction listing for unclaimed found and seized property that has become eligible for sale under the Service's published fee schedule.
• Mobile Crisis Rapid Response Team (MCRRT) Co-response team pairing a uniformed SSMPS officer with a crisis worker (staffed by the Canadian Mental Health Association) to respond to individuals experiencing mental-health crises, dispatched to non-violent calls to connect people with appropriate support and care.
• Canine Unit SSMPS Canine Unit led by Constable Dan Turco; trains and deploys police service dogs (e.g., Justice, Hektor, Red) trained at the OPP Canine Training Centre in Orillia in tracking, firearms/ammunition detection, drug detection, and search and rescue/human remains detection, with ongoing daily training.
• Division 2 Unit (Downtown Beat / Bicycle Patrol) Special Patrol Services unit of six constables and a sergeant tasked with bicycle patrol, beat patrol, targeted patrol, community engagement, and crime prevention in the downtown core; works out of 180 Brock Street alongside Traffic Services, Canine Unit, and Central Support Bureau.

Named customers3 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability1 record

Feature8 records

Partnerships

40 partnerships are on record, tiered community partner, major, flagship and operational.

• African Caribbean Canadian Association of Northern Ontario (ACCANO)community partnerGTM or Marketing PartnerCommunity partner supporting multicultural engagement and equitable policing initiatives.
• Algoma Autism Foundationcommunity partnerOthersCommunity partner supporting individuals with autism and their families.
• Algoma District School BoardmajorStrategic or Co-development PartnerEducation partner supporting Elementary School Liaison Officer program and youth-focused community safety.
• Algoma Family Servicescommunity partnerOthersCommunity partner for family and social services support.
• Algoma Public HealthmajorStrategic or Co-development PartnerPublic health partner supporting drug use/needle disposal/naloxone education and mental health crisis response.
• Algoma UniversitymajorStrategic or Co-development PartnerEducation partner; co-operates on co-op placements, research and community programming including Anishinaabe Peoples' Council.
• Algoma Youth Hubcommunity partnerOthersCommunity partner supporting youth services and engagement.
• Alzheimer Society of Sault Ste. Marie & Algoma Districtcommunity partnerOthersCommunity partner supporting vulnerable persons registry and dementia-related community safety.
• Anishinabek Police ServicemajorStrategic or Co-development PartnerIndigenous police partner supporting cross-jurisdictional cooperation and joint enforcement operations.
• Anishinaabe Peoples' Councilcommunity partnerOthersIndigenous student council partner hosted at Algoma University.
• Batchewana First Nation PolicemajorStrategic or Co-development PartnerIndigenous police partner; co-ordinates joint operations and cross-jurisdictional response in nearby First Nation communities.
• Canada Border Services AgencymajorStrategic or Co-development PartnerFederal partner coordinating cross-border policing and intelligence sharing at the Sault Ste. Marie international crossing.
• Children's Aid Society of AlgomamajorStrategic or Co-development PartnerChild welfare partner coordinating child protection responses.
• Canadian Centre for Child Protectioncommunity partnerOthersChild safety partner operating cybertip.ca for online child exploitation reporting.
• City of Sault Ste. MarieflagshipStrategic or Co-development PartnerGoverning municipality; provides funding, by-law enforcement, and joint operations such as the November 2025 IMET Operation in Downtown Core.
• Canadian Mental Health AssociationmajorStrategic or Co-development PartnerMental health partner staffing the Mobile Crisis Rapid Response Team (MCRRT) co-responder model.
• Community Resource Centrecommunity partnerOthersLocal community resource centre partner.
• Group Health Centrecommunity partnerOthersLocal primary care partner supporting health-related community safety initiatives.
• Huron-Superior Catholic District School BoardmajorStrategic or Co-development PartnerEducation partner supporting school liaison officer programs and youth safety.
• MedicAlert Foundation CanadamajorStrategic or Co-development PartnerPartner supporting the Vulnerable Persons Registry (Wandering/Vulnerable Person Registry) for vulnerable community members.
• Ministry of Transportation OntariomajorStrategic or Co-development PartnerProvincial ministry partner supporting traffic enforcement, RIDE programs, and highway safety operations.
• Nogdawindamin Family and Community ServicesmajorStrategic or Co-development PartnerIndigenous child welfare and family services partner.
• Northern Ontario Latin-Hispanic Association (NOLHA)community partnerGTM or Marketing PartnerCommunity partner supporting multicultural engagement and equitable policing.
• Ontario Provincial PolicemajorStrategic or Co-development PartnerProvincial police partner conducting joint forces operations, intelligence sharing, and secondments (e.g., Cst. Fred Brown RCMP secondments, OPP canine training at Orillia Academy Canine Training Centre).
• Pauline's Place Non-Profit Homes Inc.community partnerOthersCommunity partner supporting women's and family shelter services.
• Prince TownshipmajorStrategic or Co-development PartnerSecondary municipality within SSMPS jurisdiction under contract policing arrangement.
• PUC Services Inc.operationalOthersLocal utility partner supporting municipal infrastructure coordination.
• Royal Canadian Mounted Police (RCMP)majorStrategic or Co-development PartnerFederal police partner; SSMPS officers have been seconded to RCMP including Marine Security Enforcement Team placements.
• Vulnerable Persons Registry (soovpr.com)majorTechnology or IntegrationOnline registry platform used for the Wandering/Vulnerable Person Registry program.
• Sault Area HospitalmajorStrategic or Co-development PartnerHospital partner supporting mental health crisis response and emergency medical coordination.
• Sault CollegemajorStrategic or Co-development PartnerLocal college partner producing Police Foundations and Law & Security graduates who feed recruitment pipelines.
• Sault Community Career Centrecommunity partnerOthersCommunity career centre partner.
• Sault Fire ServicesmajorStrategic or Co-development PartnerFire services partner co-dispatched by SSMPS 911 communicators.
• Collision Reporting Centre (CRC) - ACCSUPPORTmajorImplementation/ SI/ Consulting PartnerCo-located within Division 2 (180 Brock Street) since May 28, 2025; operates Mon-Fri 9am-5pm; supports streamlined collision reporting for the public.
• Crime Stoppers of Sault Ste. Marie & AlgomamajorImplementation/ SI/ Consulting PartnerCo-located within Division 2; offers anonymous crime tips via hotline, mobile app (P3 Tips), and website.
• Victim Services of AlgomamajorImplementation/ SI/ Consulting PartnerCo-located within Division 2 (180 Brock Street); provides victim advocacy and support across Algoma district.
• Ontario Police College (Aylmer)majorImplementation/ SI/ Consulting PartnerTraining partner where Deputy Chief Brent Duguay served as seconded instructor (2007-2009) teaching firearms and defensive tactics.
• Canadian Police CollegemajorImplementation/ SI/ Consulting PartnerTraining partner; Sgt. Rob Chabot has taught courses at the Canadian Police College.
• OPP Canine Training Centre (Orillia)majorImplementation/ SI/ Consulting PartnerCanine training partner; SSMPS canines (Justice, Hektor, Red) complete initial 12-16 week training programs at this facility.
• Toronto Police CollegeoperationalImplementation/ SI/ Consulting PartnerTraining partner for Level 4 Collision Reconstructionist certification held by Traffic Services officers.

Scale indicators8 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Ottawa Police Service: Municipal police service serving Ontario's capital city under the same Community Safety and Policing Act framework as SSMPS. Comparable in operating model (community-led policing, digital services, specialized units) and broader mandate though larger in absolute scale.
• Halton Regional Police: Ontario regional municipal police service of comparable scale and mandate, operating under the same CSPA framework with similar divisions (patrol, traffic, canine, investigative services).
• Thunder Bay Police Service: Northern Ontario municipal police force serving a community of comparable size and demographics to Sault Ste. Marie, with similar climate, Indigenous-community engagement requirements, and cross-jurisdictional challenges (OPP/RCMP coordination).
• Hamilton Police Service: Mid-size Ontario municipal police service operating under the same CSPA framework. Comparable structure (uniform patrol, investigative services, community engagement) and comparable governance via a Police Services Board.
• Durham Regional Police: Ontario regional municipal police service operating under the same provincial framework. Comparable in deploying ALPR, body-worn cameras, and digital evidence management, and in balancing community policing with investigative specialization.
• Windsor Police Service: Southwestern Ontario municipal police service of similar scale to SSMPS, with cross-border policing exposure (adjacent to Detroit) and a comparable demographic profile that requires similar community-led policing capabilities.

Broad incumbents

• Peel Regional Police: Larger Ontario regional police service operating under the same provincial framework but with materially greater scale and budget. Offers overlapping capabilities and serves as a structural benchmark for SSMPS's long-term growth path.
• Ontario Provincial Police (OPP): Provincial police force that provides municipal contract policing across Ontario and is a key training and mutual-aid partner of SSMPS (canine training at Orillia, joint forces operations). Represents both a strategic partner and a competitive alternative for municipal policing contracts.
• Toronto Police Service: Canada's largest municipal police service and the dominant incumbent in Ontario. Operates under the same CSPA framework but with materially broader mandate, larger budget, and specialized units that SSMPS accesses only through mutual aid.

Others

• Royal Canadian Mounted Police (RCMP): Canada's federal police service. SSMPS officers have been seconded to RCMP (including Marine Security Enforcement Team placements); RCMP operates in adjacent jurisdictions and serves as both a coordinating partner and a secondment destination for SSMPS personnel.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@saultpolice
• Facebookfacebook.com/SaultPolice
• LinkedInlinkedin.com/company/saultpolice
• Instagraminstagram.com/saultpolice
• Xx.com/SaultPolice

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sault Ste. Marie Police Service