Sindh Revenue Board

What Sindh Revenue Board does

Sindh Revenue Board (SRB) is a statutory government regulatory authority of the Government of Sindh, Pakistan, established in 2011 under the Sindh Sales Tax on Services Act 2011 to administer sales tax on services across the Province of Sindh. SRB is the sole body empowered to collect this tax stream, which covers 100+ taxable services including telecommunications, hospitality, financial services, professional services, transportation, and construction, with no zero-rated services under the Act. The board is headquartered in Karachi and operates five regional offices (Hyderabad, Sukkur, Larkana, Mirpurkhas, Shaheed Benazirabad) supporting in-person and remote taxpayer assistance across the province.

SRB's core technology stack is a digital tax administration platform anchored by the eSRB Portal, which delivers e-Registration, e-Sign Up, Enrollment Activation, e-Payment, Search Taxpayer, and e-Filing services on a 24/7 self-serve basis. Supporting systems include a Point-of-Sale (PoS) invoice verification system using QR-code authentication with consumer-facing lucky-draw incentives, a Complaint Management System (CMS) for taxpayer grievances, a Sales Tax Calculator, an Agriculture Income Tax Portal, and an Appellate Tribunal portal for dispute resolution. These components form an integrated compliance ecosystem for registered service providers and withholding agents, the latter including employers required to remit Sindh Workers' Welfare Fund (SWWF) and Sindh Companies Profits Workers' Participation Fund (SWPPF).

SRB's revenue mechanics rest on mandatory transaction-based tax collection: registered persons file returns, remit tax on taxable services, and utilize input tax adjustment mechanisms. The board does not set its own pricing; tax rates are defined in Schedule II of the Act. Collections reached Rs 161.431 billion in the first six months of FY 2025-26, a 21% year-on-year increase. Distribution and engagement combine digital channels (portal, call center, Facebook, YouTube) with stakeholder outreach to chambers of commerce, trade bodies, and multilateral institutions including the World Bank and FCDO/ReMIT for technical assistance on tax administration reform.

Name

Sindh Revenue Board

Legal name

Sindh Revenue Board

Website

https://srb.gos.pk

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Sindh Revenue Board is a statutory Government of Sindh authority that administers Sindh Sales Tax on Services across 100+ taxable service categories in Pakistan, operating a digital eSRB Portal alongside regional offices to register, collect from, and support service-providing taxpayers.

Ownership category

akta.pro rank

Product category

Government Tax Administration

NAICS

Public Finance Activities (921130), Executive, Legislative, and Other General Government Support (921), Regulation, Licensing, and Inspection of Miscellaneous Commercial Sectors (92615)

akta.pro primary industry

State/Provincial Taxation & Revenue Administration (BPAIABAD)

akta.pro secondary industries

Excise, VAT/Sales Tax & Indirect Tax Administration (BPAIADAH), Dispute Resolution, Appeals & Tax Tribunals (BPAIADAK)

Keywords

• Tax administration
• Provincial revenue services
• Taxpayer registration
• Invoice verification
• Compliance enforcement

Headquarters

HQ city

Karachi

HQ country

Pakistan

HQ region

Asia

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others

Revenue model

1. Sales Tax on Services: SRB collects Sindh Sales Tax on Services as mandated under the Sindh Sales Tax on Services Act 2011. The board administers tax on 100+ taxable services including telecommunications, hospitality, financial services, professional services, transportation, and construction. Revenue collection showed 21% year-on-year growth, reaching Rs 161.431 billion in the first six months of FY 2025-26.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Sindh Revenue Board (SRB) is the statutory authority administering Sindh Sales Tax on Services in Sindh Province, Pakistan, under the Sindh Sales Tax on Services Act, 2011. It delivers taxpayer registration, electronic filing of returns, online tax payment, and Point-of-Sale (PoS) QR-code invoice verification across 100+ taxable service categories including telecommunications, hospitality, financial services, transportation, and construction. SRB also administers agricultural income tax and operates the Appellate Tribunal for dispute resolution under the Act.

Product overview

Sindh Revenue Board (SRB) is a government revenue collection agency of Sindh Province, Pakistan, administering the Sindh Sales Tax on Services Act, 2011. The core offering is the eSRB Portal — a unified online platform that provides e-Registration, e-Enrollment, e-Return Filing, e-Payment processing, and taxpayer search services. Supporting systems include the Point of Sale (PoS) Invoice Verification System with QR code authentication and lucky draw incentives, the Complaint Management System (CMS) for taxpayer grievances, the Agriculture Income Tax Portal, the Appellate Tribunal SRB for dispute resolution, and a Sales Tax Calculator for liability estimation. Together these form an integrated tax administration ecosystem covering service providers across Sindh.

Differentiator

Problem solved

Functional benefit

Products and services

• eSRB Portal Comprehensive online portal providing e-Registration, e-Sign Up, Enrollment Activation, e-Payment, Search Taxpayer, and e-Filing services for businesses required to register for and pay Sindh Sales Tax on Services. Accessible 24/7 for taxpayers across Sindh Province.
• Point of Sale (PoS) Invoice Verification System System for verifying QR-coded Sindh Sales Tax invoices to ensure authenticity and compliance, featuring lucky draw prize incentives (including a 1300 cc car prize) for verified invoices. Supports tax compliance enforcement particularly in the restaurant sector.
• Complaint Management System (CMS) Online system for lodging and tracking taxpayer complaints and grievances related to Sindh Revenue Board services. Includes dedicated Lodge Complaint, Track Complaint, and Admin Panel interfaces for service quality resolution.
• Agriculture Income Tax Portal Online system for collection and management of agricultural income tax in Sindh province, administered by SRB as a statutory function under its mandate.
• Appellate Tribunal SRB Appellate tribunal for hearing and adjudicating appeals against orders passed under the Sindh Sales Tax on Services Act, 2011, providing dispute resolution for taxpayers. Includes dedicated Chairman, Members, Officers, Cause List, and Orders pages.
• Sales Tax Calculator Online calculator tool for taxpayers to estimate Sindh Sales Tax liability on various taxable services in Sindh, supporting accurate compliance with statutory rates under the Act.
• Sales Tax on Services Administration Statutory administration and collection of Sales Tax on Services as defined under the Sindh Sales Tax on Services Act, 2011, covering 100+ taxable service categories including telecommunications, hospitality, financial services, professional services, transportation, and construction.

Quantifiable outcome

• 21% year-on-year revenue increase in first six months of FY 2025-26
• +2 more outcomes

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Six partnerships are on record, tiered core and minor.

• World BankcoreStrategic or Co-development Partner · 15 November 2023World Bank delegates met with Dr. Wasif Ali Memon (Chairman SRB) and Mr. Abdul Hameed Memon (Senior Member SRB) at a roundtable meeting in Islamabad on November 15, 2023. The meeting focused on discussions around tax administration reforms and potential technical assistance for Sindh Revenue Board.
• FCDO / ReMITcoreStrategic or Co-development Partner · 27 January 2023A delegation from FCDO (Foreign, Commonwealth & Development Office) / ReMIT (Revenue Mobilisation, Investment and Trade) program visited SRB to discuss harmonization of tax laws and avenues for technical assistance. FCDO supports developing countries in public finance management and trade facilitation.
• Karachi Chamber of Commerce and IndustrycoreStrategic or Co-development Partner · 3 October 2022SRB team visited Karachi Chamber of Commerce on October 3, 2022. Chairman SRB and team met with Commissioner Karachi Muhammad Iqbal Memon. Both parties agreed to form a joint committee to discuss and resolve issues faced by trade and businesses regarding tax compliance.
• State Life Insurance Corporation of PakistanminorStrategic or Co-development Partner · 14 September 2022Chairman of State Life Insurance Mr. Shoaib Javed Hussain met with Dr. Wasif Ali Memon (Chairman SRB) and team on September 14, 2022. The agenda was to discuss various tax issues and their resolution related to insurance services under the Sindh Sales Tax on Services Act.
• Khyber Pakhtunkhwa Revenue Authority (KPRA)minorStrategic or Co-development Partner · 12 September 2022SRB hosted a KPRA delegation headed by its DG on September 12-13, 2022. Chairman SRB and officers briefed delegates about SRB's history, operations, and IT systems. The visit aimed at knowledge sharing between provincial revenue authorities.
• National Institute of Management (NIM)minorStrategic or Co-development Partner · 3 August 2022Dr. Wasif Ali Memon (Chairman SRB) briefed an NIM group about SRB's history and achievements during their visit on August 3, 2022. The visit was part of NIM's management development program for senior civil servants.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Regional players

• Federal Tax Authority (FTA), United Arab Emirates: UAE's federal tax authority administering VAT and excise — comparable as a relatively new but rapidly digitized tax-administration body operating e-registration, e-filing, and e-payment in a high-growth regional economy.

Broad incumbents

• South African Revenue Service (SARS): Emerging-market tax authority known for aggressive modernization and digital tax-administration reform. Comparable as a peer navigating similar digital-transformation and compliance-enforcement challenges as SRB.
• Inland Revenue Authority of Singapore (IRAS): Singapore's statutory tax administrator — operates comprehensive e-services (myTax Portal), GST collection, and digital compliance tools comparable in function to SRB's eSRB Portal and PoS QR verification system.
• HM Revenue & Customs (HMRC), United Kingdom: UK's national tax authority — a global benchmark for digital tax administration (Making Tax Digital program). Provides international best-practice reference for the kind of e-services transformation SRB is pursuing.
• National Tax Service (NTS) / Korea Revenue Service (KRS): South Korea's national tax authority — a globally benchmarked, fully digitalized revenue agency. Comparable as a broad incumbent tax-administration operator with mature e-filing, e-payment, and risk-management platforms analogous to SRB's eSRB Portal.

Direct peers

• Khyber Pakhtunkhwa Revenue Authority (KPRA): Provincial revenue authority administering sales tax on services in Khyber Pakhtunkhwa, Pakistan. SRB hosted a KPRA delegation in Sept 2022 for direct knowledge-sharing on IT systems and operations — making it the closest functional peer.
• GST Network (GSTN), India: Technology backbone for India's Goods & Services Tax — analogous to eSRB Portal in mandate to provide unified registration, return filing, and payment infrastructure across a large subnational/federal tax ecosystem.
• Punjab Revenue Authority (PRA): Punjab's provincial sales-tax-on-services authority — the largest by taxpayer base among Pakistan's provincial revenue boards. Directly comparable in mandate (service-tax administration), digital portal offerings, and compliance focus.
• Federal Board of Revenue (FBR), Pakistan: Pakistan's federal tax authority administering income tax, federal excise, and customs. Directly comparable as the apex tax-administration body; SRB's domain (service tax) is partially carved out from FBR's mandate under the 18th Constitutional Amendment.
• Balochistan Revenue Authority (BRA): Smaller provincial revenue authority administering sales tax on services in Balochistan, Pakistan. Directly comparable in statutory mandate; differs primarily in scale and stage of digital maturity.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@sindhrevenue7722
• Facebookfacebook.com/SRBOfficialPage
• Xx.com/SRBOfficialPage
• LinkedInlinkedin.com/company/srb-gos

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Sindh Revenue Board