Town of La Plata
Town of La Plata is a municipal government incorporated in 1888 serving as the county seat of Charles County, Maryland, providing water/sewer utilities, police, planning, parks, and community services to residents and businesses within its 7.63 square mile jurisdiction.
- Company typePrivate
- Founded1888
- HeadquartersLa Plata, United States
- Headcount51–100
- GTM typeB2C
- OfferingServices
What Town of La Plata does
Town of La Plata is a municipal government incorporated on April 4, 1888 under Maryland state law, operating under a Council-Manager form of government and serving as the county seat of Charles County, Maryland. It provides administrative, civic, utility, public safety, and community services to residents and businesses within its 7.63 square mile incorporated jurisdiction, including water and sewer utilities, trash collection (newly fee-based as of July 2025), police protection, planning and zoning, parks (nine parks managed by Parks & Recreation), building permits, historic preservation, and community events such as the Summer Concert Series, July 4th Celebration, Celebrate La Plata, and the 40+ year-old La Plata Farmers Market. The town's leadership comprises Mayor Jeannine E. James and a four-member Town Council representing Wards I-IV.
The town's technology infrastructure is built on a multi-vendor SaaS stack centered on CivicPlus for website content management and CivicClerk for meeting governance, with InvoiceCloud handling online utility bill payments (credit/debit, ACH, PayPal, Venmo, Apple Pay, Google Pay, AutoPay, eBilling), WaterSmart powering online water meter monitoring and leak alerts, and Polco supporting civic engagement surveys (e.g., the 2026 National Community Survey). The town also publishes a Municode-hosted code of ordinances, an MPIA public records request system, a Citizen Request Tracker, and Notify Me email/SMS/RSS notification services. The website is designed for WCAG 2.0 AA and Section 508 accessibility compliance.
The town's revenue model is structured around five primary streams: (1) recurring property taxes, (2) recurring water and sewer utility billing (quarterly, managed through WaterSmart and InvoiceCloud), (3) transactional permit and licensing fees, (4) recurring trash collection fees (new as of July 2025), and (5) transactional hotel rental tax. The customer base is structurally captive — all residents and businesses within the town limits — with revenue derived from both subscription-style recurring charges and transactional fees. The town does not publish a specific revenue figure, and growth is driven by incremental service digitization, new fee structures, and periodic expansion of community programming rather than external market expansion.
Town of La Plata firmographics
Firmographics- Name
- Town of La Plata
- Legal name
- Town of La Plata
- Website
- https://townoflaplata.org
- Company type
- Private
- Founded year
- 1888
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Town of La Plata is a municipal government incorporated in 1888 serving as the county seat of Charles County, Maryland, providing water/sewer utilities, police, planning, parks, and community services to residents and businesses within its 7.63 square mile jurisdiction.
- Ownership category
- akta.pro rank
Town of La Plata industry classification
Industry- Product category
- Municipal Government Services
- NAICS
- Water, Sewage and Other Systems (2213), Water Supply and Irrigation Systems (22131), Administration of Urban Planning and Community and Rural Development (92512), Police Protection (922120)
- SIC
- Water Supply (4941), Sanitary Services (4950)
- akta.pro primary industry
- Mayor/City Manager & General Administration (BPAIACAA)
- akta.pro secondary industries
- Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Water Supply & Wastewater Utilities Administration (BPAIACAG), Parks, Recreation & Cultural Services (BPAIACAI)
Keywords
Where Town of La Plata is headquartered
LocationHeadquarters
- HQ city
- La Plata
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
Town of La Plata business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Others
Revenue model
- Property Taxes: Property taxes collected from residents and businesses within town limits
- Utility Billing (Water/Sewer): Quarterly utility bills for water and sewer services charged to residents; managed through WaterSmart and InvoiceCloud platforms
- Permits and Fees: Building permits, sign permits, rental licenses, and various administrative fees for planning and development services
- Trash Collection Fees: New trash collection fee effective July 1, 2025 as disclosed in fee schedules
- Hotel Rental Tax: Tax on hotel rentals within town limits
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Document Copying Fees |
| Usage-based | Pay-as-you-go | Records Request Research Fee |
| Transaction based/ take rate | Pay-as-you-go | Utility Bill Payment Processing |
| Other | Pay-as-you-go | Neighborhood Event Mini-Grants |
| Other | Pay-as-you-go | National Night Out Grant |
Distribution channels5 records
Marketing channels8 records
Town of La Plata product offering
Product offeringCore offering
Town of La Plata is a municipal government providing administrative, civic, and community services for the incorporated town of La Plata in Charles County, Maryland. Core services include water and sewer utilities, police protection, planning and building permits, parks and recreation, trash collection, and community events and programs.
Product overview
Town of La Plata operates a digital services portfolio built primarily on the CivicPlus content management system, offering residents access to municipal government services through its official website. The core offering consists of the official website as a unified portal, supplemented by integrated service modules including utility bill payment (via InvoiceCloud), water meter monitoring (via WaterSmart), community surveying (via Polco), and meeting management (via CivicClerk). Additional services include citizen request tracking, a farmers market program, summer concert series events, email/SMS notifications, and public records access. The town provides digital transparency through searchable town codes, budget documents, and meeting minutes. The architecture follows a hub-and-spoke model where the main website serves as the central access point for all resident-facing digital services.
Differentiator
Problem solved
Functional benefit
Products and services
- Water and Sewer Utility Services
- Online Utility Bill Payment Platform (InvoiceCloud)
- Trash Collection Services
- Police Protection Services
- Building Permits and Inspections
- La Plata Farmers Market
- Summer Concert Series
- Citizen Request Tracker Service
- Maryland Public Information Act Request Services
Quantifiable outcome
- Utility bills can now be paid online through InvoiceCloud with multiple payment options including credit card, ACH, PayPal, Venmo, Apple Pay, Google Pay
- +2 more outcomes
Companies that use Town of La Plata
Customer profileNamed customers1 record
Segments3 records
Ideal customer profiles2 records
Town of La Plata technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature2 records
Town of La Plata partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core.
- PolcocorePartnership with Polco to conduct the 2026 National Community Survey. Polco provides civic engagement and surveying platform endorsed by ICMA. The survey gathers resident feedback on quality of life and local government services.
- InvoiceCloudcoreInvoiceCloud provides the online payment processing platform for Town of La Plata utility bills, offering credit/debit card processing, ACH transfers, digital wallet options (PayPal, Venmo, Apple Pay, Google Pay), AutoPay, and eBilling services.
- WaterSmartcoreWaterSmart provides online water meter services allowing residents to review and pay bills, track daily water usage, compare usage to previous periods, and receive leak alerts.
- CivicPluscoreCivicPlus provides the government website content management system powering townoflaplata.org, including CivicClerk for meeting management and CivicEngage platform features.
- Charles County GovernmentcorePartnership with Charles County for tornado warning sirens, emergency preparedness coordination, animal care, sheriff's department, and various county services including health, social services, and parks.
- Keep La Plata Beautiful (KLPB)coreKLPB is a town advisory committee focused on environmental stewardship, including Bee City USA, Bird City La Plata, Litter Bees, and Native Plantings initiatives.
Scale indicators8 records
Recent moves6 records
Expansion highlights5 records
Town of La Plata competitors and assessment
Company assessmentDirect peers
- Town of Westminster, MD: A slightly larger Maryland municipality operating water/wastewater utilities, police, and recreation programs under Council-Manager government. Useful comparison for billing platform maturity.
- Town of Leonardtown, MD: A small Southern Maryland municipal town with comparable Council-style governance and similar water/sewer/parks services. Closely matched by population, geography, and service portfolio to La Plata.
- City of Brunswick, MD: A small Frederick County municipality operating water/sewer, police, and community services — directly comparable for commuter-town dynamics near a larger metro area (DC). Useful benchmark for Charles County growth effects on La Plata.
- Town of Chestertown, MD: A small Maryland county seat offering water/sewer, police, planning, and parks services with strong cultural programming. Comparable scale, governance structure, and revenue mix.
- Town of Frostburg, MD: A small Maryland municipality with utility billing, public safety, and parks. Comparable in scale and challenges around small-town revenue diversification and infrastructure renewal.
- Town of Berlin, MD: A small Maryland town with Main Street-style economic development, festivals, and water utilities. Comparable operating model with strong emphasis on community events and historic preservation.
- Town of Easton, MD: A Maryland county seat (Talbot County) operating under Council-Manager government with utility billing, police, and community events. Comparable in role, scale, and digital service adoption.
- City of Cambridge, MD: A small Maryland municipality running water/sewer utilities, police, planning, and parks with comparable digital bill payment modernization. Directly competes for regional municipal services talent and grants.
Broad incumbents
- City of Annapolis, MD: Maryland's capital city providing water/sewer utilities, police, and broader municipal services. Operates in the same state regulatory environment with overlapping service categories but at a much larger scale.
Regional players
- Charles County Government: The county government in which La Plata sits. Operates overlapping emergency, animal care, sheriff, and parks services via partnership, providing a regional reference point for service and revenue dynamics.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Town of La Plata social profiles
Digital presenceTown of La Plata compliance and trust
Trust signalCompliance2 records
Town of La Plata financial estimates
Financial estimateRevenue estimate
Valuation estimate
Town of La Plata leadership team
Management profileNumber of profiles
Profiles7 records
Town of La Plata funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Town of La Plata M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Town of La Plata
What does Town of La Plata do?
Town of La Plata is a municipal government providing administrative, civic, and community services for the incorporated town of La Plata in Charles County, Maryland. Core services include water and sewer utilities, police protection, planning and building permits, parks and recreation, trash collection, and community events and programs.
Is Town of La Plata a public or private company?
Town of La Plata is a private company. It is classified as state government owned and is currently operating.
When was Town of La Plata founded?
Town of La Plata was founded in 1888. It employs 51 to 100 people.
Where is Town of La Plata based?
Town of La Plata is headquartered in La Plata, United States, in the North America region.
How does Town of La Plata make money?
Five revenue lines are on record. Property Taxes are the primary driver. The others are utility Billing (Water/Sewer), permits and Fees, trash Collection Fees and hotel Rental Tax.
Who are Town of La Plata's main competitors?
Direct peers on record are Town of Westminster, MD, Town of Leonardtown, MD, City of Brunswick, MD, Town of Chestertown, MD, Town of Frostburg, MD, Town of Berlin, MD, Town of Easton, MD and City of Cambridge, MD. City of Annapolis, MD is listed as a broad incumbent. Charles County Government is listed as a regional player.
Does Town of La Plata have an API?
No public API is recorded for Town of La Plata.
What industry is Town of La Plata in?
Town of La Plata's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAA, Mayor/City Manager & General Administration, with a secondary code of BPAIACAF, Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities). Its NAICS code is 2213 and its SIC code is 4941.