Helix

What Helix does

Helix (ООО НПФ ХЕЛИКС) is a Russian private medical laboratory network headquartered in Saint Petersburg, operating more than 500 diagnostic centers across 200+ Russian cities, with additional operations in Kazakhstan. Founded in 1998 and registered as a legal entity in 2002, Helix runs five high-tech laboratory complexes and offers a catalog of 3,600+ laboratory tests. The company serves four customer segments: retail consumers (B2C) at its collection centers, medical institutions (B2B) via the Helix365 platform, insurance companies through reimbursement contracts with 30+ partners, and clinical trial sponsors via dedicated research services. Headcount is reported at 5,001-10,000 employees.

The company's technology backbone consists of Laboratory Information Management Systems (LIMS) from LabWare and Data Innovations, integrated with automated track systems that route samples via barcode identification. A triple-validation process and rule-based "automatic doctor's conclusions" enforce quality assurance. Helix integrates with 20+ Russian medical information systems (MIS) used by partner medical institutions, enabling electronic order entry and result delivery, while data security is maintained through GOST-compliant encryption standards required by Russian regulators.

Revenue is generated through multiple streams: per-test fees at retail diagnostic centers, B2B service contracts with medical institutions via Helix365, insurance reimbursement agreements with 30+ insurers (including Sogaz, Rosgosstrakh, Ingosstrakh, AlfaStrakh, Renaissance, and Zetta), and clinical trial service contracts with pharmaceutical and biotech sponsors. A franchise model enables partner-operated collection centers, supporting asset-light geographic expansion. The company is privately held with no public revenue disclosures, no disclosed funding rounds, and no parent entity.

Name

Helix

Legal name

LLC Scientific Production Firm HELIX (ООО Научно-производственная Фирма ХЕЛИКС / ООО НПФ ХЕЛИКС)

Website

https://helix.ru

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Helix is a Russian private medical laboratory network operating 500+ diagnostic centers across 200+ Russian cities plus Kazakhstan, with five lab complexes offering 3,600+ tests. It serves consumers, medical institutions via Helix365, 30+ insurance partners, and clinical trial sponsors.

Ownership category

akta.pro rank

Product category

Clinical Laboratory Diagnostic Services

NAICS

Medical Laboratories (621511), Medical and Diagnostic Laboratories (62151)

SIC

Services-Medical Laboratories (8071)

akta.pro primary industry

Reference & Esoteric Testing Laboratories (HLAFAMAJ)

akta.pro secondary industries

Clinical Chemistry & Immunoassay Laboratories (HLAFAMAB), Specialty & Biomarker Laboratory Services (Immunoassays/Flow/Cytometry) (HLAGAEAB)

Keywords

• Clinical laboratory diagnostics
• Medical laboratory services
• Diagnostic testing network
• Laboratory information systems
• Genetic testing services

Headquarters

HQ city

Saint Petersburg

HQ country

Russia

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Supply Chain, Marketing or Sales

Revenue model

1. Laboratory Diagnostic Services (Individual Customers): Direct laboratory testing services to individual consumers at retail diagnostic centers, via mobile service (home/office visits), or through Helix Express contactless collection. Customers pay per test or complex of tests based on published pricing.
2. Corporate B2B Services: Laboratory services to medical institutions and clinics with dedicated account management, logistics support, and IT integration. Pricing based on flexible pricing policy for each medical institution with personalized terms.
3. Insurance Company Partnerships: Laboratory services covered by voluntary health insurance (ДМС) programs. Helix works with more than 30 insurance companies including Sogaz, Rosgosstrakh, Ingosstrakh, AlfaStrakh, Renaissance, Zetta. Insurance companies pay for covered services based on partnership agreements.
4. Clinical Trials Central Laboratory: Provision of central laboratory services for conducting clinical trials for pharmaceutical companies and research organizations. Services include project support, logistics, data management, and custom test development.
5. Loyalty Program (Points): Customers earn points (5-10% of order value) that can be redeemed for future services (1 point = 1 ruble), creating recurring engagement and customer retention.

Pricing tiers

Go-to-market motion3 records

Distribution channels7 records

Marketing channels8 records

Core offering

Helix operates a nationwide medical laboratory diagnostic network in Russia, offering a catalog of more than 3,600 laboratory tests and analyses (including COVID-19 PCR and antibody testing, genetic testing, allergy diagnostics, oncology markers, preventive medicine panels, and ECG) delivered through 500+ owned and franchised diagnostic centers, a home/office Mobile Sample Collection Service, and the app-based Helix Express contactless collection channel. The company also provides B2B services through the Helix365 corporate portal, including laboratory services for medical institutions under flexible pricing, clinical trials central laboratory support for pharmaceutical sponsors, and laboratory services for more than 30 insurance company partners under voluntary health insurance (ДМС) programs, with integration to 20+ Russian Medical Information Systems since 2016.

Product overview

Helix is a Russian medical laboratory network offering a unified diagnostic services platform centered on a catalog of more than 3,600 laboratory tests and analyses. The portfolio is delivered through a multi-channel model: physical Diagnostic Centers and Laboratory Points (500+ locations across 200+ cities), a Mobile Service for home/office sample collection, Helix Express for app-based contactless testing, and a Doctor Appointment booking service. The consumer-facing layer consists of a Personal Account (Личный кабинет) web portal and mobile application for results, orders, and loyalty management; the B2B layer offers the Helix365 corporate portal with MIS integration capabilities for institutional clients and insurance companies. Adjacent offerings include Clinical Trials support as a central laboratory, a preventive medicine and nutriciology suite, genetics and oncology testing, allergy diagnostics using ImmunoCAP technology, COVID-19 PCR and antibody testing, and an educational Helixbook knowledge base. A loyalty program (Просто Здорово!) rewards repeat customers with redeemable points.

Differentiator

Problem solved

Functional benefit

Brands

• PROSTO ZDOROVO! (ПРОСТО ЗДОРОВО!): Loyalty program enabling customers to accumulate and redeem points for laboratory tests. Earn 5-10% cashback on orders, redeemable at up to 100% of the test cost.
• Helix Express (Helix Экспресс)
• Helixbook (Хеликсбук)
• HELIX 365
• Mobile Service (Мобильная служба)

Products and services

• Laboratory Diagnostic Test Catalog (3,600+ tests) Comprehensive catalog of more than 3,600 clinical laboratory analyses covering hematology, biochemistry, hormones, immunology, allergy, autoimmunity, infectious diseases, vitamins, microbiology, cytology and histology, genetic markers, and oncology markers. Available to individual consumers at diagnostic centers, via home/office mobile service, or through Helix Express contactless collection, and to corporate medical institutions through the Helix365 portal.
• COVID-19 Testing Service Diagnostic testing for SARS-CoV-2 including PCR RNA detection, antibody tests (IgM and IgG), rapid antigen tests, and combined respiratory virus panels. Available at diagnostic centers and via mobile sample collection, with Express PCR options delivering results in 1 hour and English-language certificates for travel. Targets individual consumers, corporate B2B clients, and clinical trial sponsors.
• Genetic Testing Service DNA and genetic analyses including carrier screening, pharmacogenetics, nutrigenetics, genetic passports, and tests for age-associated, oncological, and hereditary conditions. Available to individual consumers and corporate clients seeking personalized health risk and medication-response insights.
• Allergy Testing (ImmunoCAP) Allergy diagnostics performed on the ImmunoCAP platform, including specific IgE tests for individual allergens and the Phadiatop pediatric screening test (Fadiatop детский) for definitive identification of allergic reactions in children under 5 years old. Targets pediatric and adult patients with suspected allergies.
• Mobile Sample Collection Service Phlebotomist home, office, and country-house visits for sample collection, allowing customers to order any catalog test without traveling to a diagnostic center. Available across all areas of Helix's 200+ city coverage. Targets individual consumers and corporate offices needing on-site collection.
• Helix Express Contactless Collection App-based contactless test collection service accessed through the Helix mobile application, offering self-collection with up to 50% discount on test prices and selected results delivered within 1 hour. Available to Saint Petersburg residents. Targets individual consumers seeking low-cost, fast-turnaround testing.
• Doctor Appointments and Consultations Booking service for consultations with physicians, including allergist-immunologists and other specialists, at Helix diagnostic centers. Available for adults and children from 0 years old, enabling result interpretation and referrals to specialized doctors. Targets individual consumers visiting Helix centers.
• Clinical Trials Central Laboratory Services Central laboratory services for clinical trials, including project support, sample logistics, data management, protocol development assistance, and custom test development. Backed by 5 high-tech laboratory complexes, the 3,600+ test catalog, external and internal quality control, and 200+ city coverage that reduces multi-site logistics costs. Targets pharmaceutical companies and CROs running clinical research.
• Insurance Company (ДМС) Laboratory Services Laboratory diagnostic services delivered to policyholders under voluntary health insurance (ДМС) programs. Insurance companies access Helix through the Helix365 portal, direct system access, or contact center, with pre-registration, result management, and digital integration. Targets insurance companies offering VHI products.

Quantifiable outcome

• 500+ diagnostic centers
• +6 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration23 records

Feature9 records

Partnerships

Eight partnerships are on record, tiered core.

• Sogaz (СОГАЗ)coreChannel Partner/ Reseller/ DistributorMajor Russian insurance company partnered with Helix for voluntary health insurance (ДМС) laboratory services. One of the displayed insurance company logos on the insurance partnership page.
• Rosgosstrakh (Росгосстрах)coreChannel Partner/ Reseller/ DistributorOne of Russia's largest insurance companies partnered for ДМС laboratory services. Displayed logo on insurance partnership page.
• Ingosstrakh (Ингосстрах)coreChannel Partner/ Reseller/ DistributorRussian insurance company partner for health insurance laboratory services. Displayed logo on partnership page.
• AlfaStrakh (Альфастрах)coreChannel Partner/ Reseller/ DistributorInsurance company partner for ДМС laboratory services. Displayed logo on Helix insurance page.
• Renaissance (Ренессанс)coreChannel Partner/ Reseller/ DistributorInsurance company partner for voluntary health insurance laboratory services. Displayed logo on partnership page.
• ZettacoreChannel Partner/ Reseller/ DistributorInsurance company partner for ДМС laboratory services. Displayed logo on Helix insurance partnerships page.
• 30+ Insurance Companies (various)coreChannel Partner/ Reseller/ DistributorHelix partners with more than 30 insurance companies total for voluntary health insurance services. Insurance companies provide access to Helix laboratory services for their policyholders through Helix365 platform, direct access, or contact center.
• MIS Integration Partners (20+ Russian medical information systems)coreTechnology or IntegrationSince 2016, Helix has successfully implemented integration solutions with popular medical information systems: 1Cbit, MedOffice, Renovatio, Medesk, Infoclinica, Medialog, MedAngel, APIS, Sanatorium, Klientiks, Smartclinic, MGerm, MedMis, Innovasystem, Siroca, MedOhvat, Medods, Ariadna, DrSoft, Malahit, alfaLab, Simplex, MedWork, and others. Integration enables automated order transmission and result receipt between medical organization systems and Helix information systems.

Scale indicators9 records

Recent moves10 records

Expansion highlights6 records

Broad incumbents

• Laboratory Corporation of America (Labcorp): Global clinical laboratory business with routine, esoteric and clinical-trial central-lab services — directly comparable in central-lab and B2B clinical trial offerings, though much larger and based in the US.
• Unilabs: Pan-European clinical diagnostics and laboratory services provider serving patients, clinicians and pharma — comparable in clinical-trial central lab and B2B healthcare offerings, though geographically outside Russia.
• Quest Diagnostics: US clinical laboratory leader offering routine and esoteric testing, B2B employer/health-plan services and clinical-trial support; comparable in breadth of test menu and B2B model but not geographically overlapping.
• SYNLAB: European medical diagnostics services group operating clinical labs and providing testing for patients, clinicians and pharma; comparable in central lab, B2B and clinical-trial support but does not serve the Russian market.

Regional players

• Synevo: Central/Eastern European clinical laboratory network owned by Medicover; comparable diagnostic testing services, but primarily serves Ukraine, Romania, Poland, Germany and Belarus rather than Russia.

Direct peers

• LabQuest: Russian clinical lab network providing diagnostic testing for individuals and medical organizations, with home-visit service and digital result delivery — directly comparable in product mix and GTM.
• Gemotest: Russian medical laboratory chain offering routine and specialized diagnostic testing to consumers, clinics and corporate clients across multiple regions — competes head-to-head with Helix in retail and B2B.
• Invitro: Russia's other leading private clinical laboratory network with a similar multi-channel model (retail centers, B2B, franchise, home visits) and a national footprint — the closest direct competitor to Helix.
• Citilab: Multi-city Russian clinical laboratory network with broad test catalog, online result delivery and corporate services — comparable offering and target customer base to Helix.
• KDL (Klinicheskiy Diagnosticheskiy Laboratorny): Large Russian clinical lab network with broad test menu, retail diagnostic centers and B2B services; directly comparable in scale, product breadth and customer segments to Helix.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/helix_tver
• Facebookfacebook.com/helixlab
• LinkedInlinkedin.com/company/helix-russia-ltd

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Helix