The Town of Whitchurch‑Stouffville

Name

The Town of Whitchurch‑Stouffville

Legal name

Town of Whitchurch-Stouffville

Website

https://townofws.ca

Company type

Private

Founded year

1971

Operating status

Operating

Headcount range

501–1,000 employees

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Fire Protection (922160), Community Food and Housing, and Emergency and Other Relief Services (6242), Other Community Housing Services (624229)

SIC

Sanitary Services (4950), Services-Social Services (8300)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

Parks, Recreation & Cultural Services (BPAIACAI), Street & Public-Space Litter Collection (Bins, Parks, Transit) (EUAIAAAG), Public & Affordable Housing Programs (Subsidies, Vouchers, Public Housing) (BPAIANAA)

Keywords

• Municipal government services
• Public administration
• Building permits
• Recreation programs
• Property tax collection

Headquarters

HQ city

Stouffville

HQ country

Canada

HQ region

North America

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain, Others

Revenue model

1. Property Tax Collection: The municipality collects residential and commercial property taxes as its primary revenue source, with due dates published annually (e.g., July 17, 2026 for next due date).
2. User Fees and Service Charges: Revenue generated from recreation facility rentals, pool access, gymnasium bookings, parking permits, building permits, marriage licenses, and various other municipal service fees.
3. Development Charges: Revenue from development charges costs for new construction and development projects within the municipality.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

The Town of Whitchurch-Stouffville is a municipal government delivering statutory local services to residents and businesses within its boundaries, including property tax administration, building and development permitting, fire and emergency response, recreation programming and facility rentals, waste collection (via GFL Environmental Inc.), cultural programming (19 on the Park theatre, Stouffville Museum, Latcham Art Centre), and community events. Services are accessed through the townofws.ca website, the Service Stouffville portal, in-person at Town Hall, and at physical recreation and emergency facilities.

Product overview

The Town of Whitchurch-Stouffville operates as a municipal government providing residents with a comprehensive suite of digital and in-person services. The primary digital touchpoints are the town website (townofws.ca) and the Service Stouffville platform, which serve as unified access points to all municipal offerings. Key service verticals include: Recreation Services (programs, facilities, 19 on the Park theatre, Stouffville Museum), Emergency Services (fire prevention, permits), Development Services (building permits, planning applications), Property Services (taxes, water), and Community Services (events, libraries). Supporting digital products include the Play Book seasonal guides, On The Road monthly publication, Talk of the Town podcast, and multiple eNewsletters. Residents can also access third-party integrated platforms for service requests (Survey123), permits (CityView Portal), payments (Virtual Town Hall, PayTickets), and recreation registration (ActiveNet).

Differentiator

Problem solved

Functional benefit

Products and services

• Recreation Programs
• Facilities and Rentals
• 19 on the Park
• Stouffville Museum
• Fire and Emergency Services Combined volunteer and career fire department delivering fire safety education, prevention programs, Home Safe Home assessments, burn/fireworks/fire route/lock box permits, fire safety plan review, and emergency response.
• Building and Development Services Comprehensive permitting service including building permits, inspections, zoning information, property information reports, septic inspections, and the Application and Permit Portal for online submissions.
• Property Tax and Water Services Online access to property tax payments, water bills, tax rates, assessments, tax certificates, and payment due dates through the Virtual Town Hall portal.
• Community Events Platform Event calendar and news platform featuring community events and festivals including Ribfest, Strawberry Festival, Canada Day, Movies in the Park, Symphony Under the Stars, and seasonal celebrations.
• Waste Collection Services Garbage, recycling, and composting services including collection calendars, recycling guides, large item pickup, hazardous waste disposal, and waste depots, managed in partnership with GFL Environmental Inc.
• Accessibility Services Accessibility initiatives including assistive devices at facilities (aqua wheelchairs, Hoyer lifts, accessible computer stations), alternative format requests, adapted recreation programs, accessible transportation, and financial assistance for recreation participation, supported by free translation services in 240+ languages.
• Planning Applications and Development Approvals Land use planning service including applications, plans, activity maps, strategies, comprehensive zoning by-law, development activity map, heritage planning, housing, official plan, and planning applications processed through the CityView Application and Permit Portal.
• Marriage Licences and Ceremonies Issuance of marriage licences and provision of civil marriage ceremonies administered by the Town Clerk's office.
• Cemetery Services Municipal cemetery services including burial plots, interment arrangements, and grounds maintenance for residents.
• Animal Services Municipal animal services including dog licensing, animal control, and related by-law enforcement.

Quantifiable outcome

• Over 1,200 community participants raised $121,446 for hospital at annual 5K event
• +1 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Oak Valley Health - Markham Stouffville HospitalcoreStrategic or Co-development Partner · 21 June 2026Annual Main Street 5K fundraising event hosted by the Town and Mayor in support of the hospital. Fourth annual event in 2026 raised $121,446 from over 1,200 community participants.
• GFL Environmental Inc.coreOthersThird-party waste collection provider handling residential garbage, recycling, and composting collection. Residents directed to contact GFL for waste collection inquiries at 1-866-421-5625.
• York RegioncoreStrategic or Co-development PartnerRegional government partner providing services including public health, transit, emergency management, and regional infrastructure. Town refers residents to York Region for various services at 1-877-464-9675.
• Toronto & Region Conservation Authority (TRCA)minorStrategic or Co-development PartnerRegional conservation authority providing environmental protection services. Contact: 416-661-6600.
• Lake Simcoe Region Conservation Authority (LSRCA)minorStrategic or Co-development PartnerConservation authority providing watershed management and environmental protection. Contact: 905-895-1281.
• Whitchurch-Stouffville Public LibrarycoreStrategic or Co-development PartnerCo-located at Leisure Centre with Town. Provides library services to residents. Operates independently with Town funding and governance support.
• Latcham Art CentrecoreStrategic or Co-development PartnerVisual art gallery and education center co-located at Leisure Centre. Inspires community engagement with contemporary art exhibitions and programs.
• York Regional PolicecoreOthersRegional police service providing law enforcement within Town boundaries. Non-emergency line: 866-876-5423. Handles speeding and moving violations.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Town of Richmond Hill: York Region municipality offering the same core municipal service portfolio (tax, permits, recreation, fire). Comparable service model with a larger and more urban tax base.
• City of Markham: Larger York Region municipality with overlapping services (permits, recreation, waste) and shared regional partners. Comparable on York Region service ecosystem but operates at significantly greater scale.

Direct peers

• Town of Newmarket: Adjacent York Region municipality of similar scale providing comparable property-tax-funded services (waste, recreation, permits, fire). Directly comparable in governance model, revenue mix, and digital service delivery.
• Town of East Gwillimbury: York Region municipality experiencing rapid residential growth, similar to Whitchurch-Stouffville. Comparable on development-charge reliance, planning volume, and growth-driven service demand.
• Town of Georgina: York Region lower-tier municipality of similar scale delivering property-tax-funded services including recreation, waste, and fire. Directly comparable in governance and service scope.
• Town of Aurora: York Region lower-tier municipality with comparable population scale and a similar mix of recreation, permitting, and community services. Closely comparable operating model and GTA growth dynamics.

Regional players

• Town of Whitby: Durham Region municipality of comparable size offering recreation, permits, fire, and tax services. Comparable service architecture with a different regional governance partner.
• Town of Oakville: Halton Region lower-tier municipality of comparable scale offering recreation, permitting, and community services. Comparable in service breadth but in a different regional jurisdiction.
• Town of Ajax: GTA lower-tier municipality (Durham Region) with similar population scale and service mix. Comparable operating model but in a different regional government ecosystem.
• City of Pickering: Durham Region municipality adjacent to York Region with similar growth-driven dynamics. Comparable service portfolio with a different upper-tier government partner.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/townofws
• Facebookfacebook.com/townofstouffville
• LinkedInlinkedin.com/company/town-of-whitchurch-stouffville
• Instagraminstagram.com/townofstouffville

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Town of Whitchurch‑Stouffville