Alaska Department of Labor and Workforce Development

What Alaska Department of Labor and Workforce Development does

The Alaska Department of Labor and Workforce Development (DOLWD) is a cabinet-level state government agency under the State of Alaska, headquartered in Juneau, with offices in Anchorage and Fairbanks. It administers Alaska's workforce development, employment services, labor standards, and workers' compensation systems, and serves four primary constituencies: job seekers, workers, employers, and training seekers, with secondary service to researchers and policymakers seeking Alaska labor market data. Leadership is provided by Commissioner Catherine Muñoz (confirmed 2023, with prior service as Deputy Commissioner from 2018) and Deputy Commissioner Adam Weinert.

The department's service portfolio is delivered through ten internal divisions: Administrative Services, Alaska Workforce Investment Board, Workers' Compensation Appeals Commission, AVTEC (Alaska Vocational Technical Center), Employment and Training Services, Alaska Labor Relations Agency, Labor Standards and Safety, Vocational Rehabilitation (DVR), Wage and Hour, and Workers' Compensation. Core programs include Unemployment Insurance administration, the Alaska Job Center Network, the Workers' Compensation Benefits Guaranty Fund (established 2005), the Fishermen's Fund, the Second Injury Fund, and AK OSHA enforcement (anchored by the Alaska Occupational Safety and Health Review Board created in 1973). Physical distribution runs through the Alaska Job Center Network and Workers' Compensation Division offices; digital distribution is centered on the AlaskaJobs portal (alaskajobs.alaska.gov), with a Workers' Compensation Online Benefits Calculator supporting claim computation. Underlying infrastructure consists of standard government IT plus EDI-based claims interchange, integration with the NCCI-administered Assigned Risk Pool, and EWCCV coverage verification.

The entity is state-government funded through legislative appropriations, federal grants, and program fees; it is not a revenue-generating commercial organization. Commercial revenue is explicitly null in the supplied data. The pricing model is non-commercial: workers' compensation insurance rates are set by private insurers and regulated by the state via published benefit rate tables and fee schedules. Marketing and constituent communications are conducted through a DOLWD Newsroom, Facebook (@alaskalabor), Twitter (@AlaskaLabor), GovDelivery email newsletters, DOLWD podcasts, and the Alaska Economic Trends Magazine. Key institutional partners include NCCI, the State of Alaska Department of Administration, the Alaska Division of Insurance, and private sponsors such as Marathon Petroleum (contributing $16,000 to AVTEC maritime education).

Name

Alaska Department of Labor and Workforce Development

Legal name

Alaska Department of Labor and Workforce Development

Website

https://labor.alaska.gov

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

The Alaska Department of Labor and Workforce Development is a State of Alaska cabinet-level agency headquartered in Juneau that administers unemployment insurance, workers' compensation, labor standards, vocational rehabilitation (DVR), AVTEC training, and the Alaska Job Center Network for job seekers, workers, employers, and trainees statewide.

Ownership category

akta.pro rank

Product category

State Government Workforce Services

NAICS

Administration of Human Resource Programs (except Education, Public Health, and Veterans' Affairs Programs) (92313), Vocational Rehabilitation Services (6243), Technical and Trade Schools (6115), Apprenticeship Training (611513)

SIC

Services-Educational Services (8200)

akta.pro primary industry

State/Provincial Labor, Employment Standards & Workforce Development Administration (BPAIABAN)

akta.pro secondary industries

Incumbent Worker Training & Upskilling (EDAAAOAE), Civil Service & Public Administration (HR, Org Dev, Workforce Policy) (BPAIAAAD), Apprenticeships, Internships & Work-Based Learning Programs (BPACANAK)

Keywords

• State workforce services
• Unemployment insurance administration
• Workers compensation regulation
• Vocational rehabilitation services
• Labor standards enforcement

Headquarters

HQ city

Juneau

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Distribution channels3 records

Marketing channels6 records

Core offering

The Alaska Department of Labor and Workforce Development is a state government agency that administers workforce development programs, employment services, workers' compensation benefits, vocational rehabilitation, labor standards enforcement, and unemployment insurance for the State of Alaska. It delivers these services through multiple divisions—including the Workers' Compensation Division, Employment and Training Services, AVTEC, Vocational Rehabilitation, Wage and Hour, Labor Standards and Safety, and the Alaska Labor Relations Agency—serving job seekers, workers, employers, and researchers across Alaska.

Product overview

The Alaska Department of Labor and Workforce Development is a state government agency offering a comprehensive portfolio of workforce-related services through multiple divisions. The core offerings include Unemployment Insurance for displaced workers, the Workers' Compensation Division (with its Adjudications, Special Investigations, Medical Services Review, and Reemployment Benefits sections), the Alaska Job Center Network for employment services, and Vocational Rehabilitation (DVR) for individuals with disabilities. Supporting funds include the Workers' Compensation Benefits Guaranty Fund, Fishermen's Fund, and Second Injury Fund. The department also operates AVTEC for vocational training, Employment and Training Services for workforce development, the Alaska Labor Relations Agency, and Labor Standards and Safety for workplace regulations. Key digital tools include the Workers' Compensation Online Benefits Calculator and EDI-based claims processing.

Differentiator

Problem solved

Functional benefit

Products and services

• Unemployment Insurance State-administered program providing temporary financial assistance to eligible workers who lose their jobs through no fault of their own, with claims filed through my.alaska.gov and supported by statewide call centers.
• Workers' Compensation Division Services Division administering the Alaska Workers' Compensation Act, providing benefits for work-related injuries, medical care, disability, and death benefits, including Adjudications Section, Special Investigations Unit, Medical Services Review Committee, and Reemployment Benefits Section.
• Alaska Job Center Network Statewide network of job centers providing employment services, job search assistance, career counseling, training programs, and virtual job fairs to job seekers across Alaska.
• Vocational Rehabilitation (DVR) Division helping people with disabilities find, get, and keep employment through assessment, training, counseling, and job placement services.
• AVTEC (Alaska Vocational Technical Center) Technical training center offering maritime education, healthcare training, and other vocational programs across Alaska, supported in part by industry contributions such as Marathon Petroleum's $16,000 contribution to maritime education.
• Employment and Training Services Division Division providing workforce development programs, job training, and employment services to job seekers and employers across Alaska.
• Labor Standards and Safety Division Division enforcing Alaska's labor standards, including wage and hour laws, Alaska Occupational Safety and Health (AK OSHA), and child labor regulations.
• Alaska Labor Relations Agency Agency overseeing labor relations, collective bargaining, and dispute resolution for Alaska public employees.
• AlaskaJobs Online Portal Online job search portal at alaskajobs.alaska.gov providing virtual job fair access and job search capabilities for job seekers and employers statewide.
• Workers' Compensation Online Benefits Calculator Web-based calculator for computing workers' compensation benefits including TTD, PTD, PPI, TPD, and 041(k) reemployment stipend amounts based on injury date, wages, and marital status.
• Workers' Compensation Benefits Guaranty Fund Fund established in 2005 to provide workers' compensation benefits to workers injured on the job while working for an uninsured employer.
• Fishermen's Fund Fund providing treatment and care for Alaska's licensed commercial fishermen injured or ill due to fishing-related activities on shore or in Alaska waters.
• Second Injury Fund Fund providing benefits to employers for claimants who have a permanent physical impairment, encouraging hiring of workers with pre-existing conditions.
• Workers' Compensation Appeals Commission Appellate body hearing appeals from Alaska Workers' Compensation Board decisions, providing final and memorandum decisions on workers' compensation cases decided after November 7, 2005.
• Alaska Workers' Compensation Fee Schedule Comparative Study 2024 Annual comparative study released in 2024 showing Alaska workers' compensation medical costs compared to Oregon, Idaho, and Montana, prepared by the Director of Workers Compensation with NCCI assistance.

Segments5 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Partnerships

Five partnerships are on record, tiered core and minor.

• National Council on Compensation Insurance (NCCI)coreTechnology or IntegrationNCCI administers Alaska's Assigned Risk Pool for workers' compensation insurance. Employers unable to obtain coverage from commercial carriers can purchase insurance through this pool administered by NCCI, which may be contacted at 800-622-4123 or online at ncci.com.
• Marathon PetroleumminorGTM or Marketing PartnerMarathon Petroleum made a $16,000 contribution to AVTEC maritime education, continuing investment in Alaska's workforce development through maritime training programs.
• State of Alaska Department of AdministrationcoreStrategic or Co-development PartnerThe department coordinates with the Alaska Department of Administration for ADA compliance accommodations, accessibility resources, and travel expense rate tables for state employees.
• Alaska Division of InsurancecoreStrategic or Co-development PartnerThe Alaska Division of Insurance administers Alaska's insurance code and handles questions regarding workers' compensation insurance licensing, rates, and policies. The Workers' Compensation Division coordinates with them on insurance compliance matters.
• Alaska Job Center Network PartnerscoreStrategic or Co-development PartnerThe department operates the Alaska Job Center Network which partners with various workforce development organizations, employers, and training providers to deliver employment services across Alaska.

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• U.S. Department of Labor: Federal labor agency that sets nationwide standards for wages, workplace safety, and workforce development that Alaska DOLWD implements at the state level. Acts as the federal counterpart and oversight body.
• California Department of Industrial Relations: California's state labor agency overseeing workers' compensation, labor standards, and apprenticeship. A larger, more established state DOL with overlapping mandate — a broad incumbent in the same regulatory space as Alaska DOLWD.

Direct peers

• Texas Workforce Commission: Texas's combined workforce and labor agency administering unemployment, workforce training, and labor law enforcement. Comparable integrated service model and statutory authority to Alaska DOLWD's Job Center Network and Employment and Training Services.
• Oregon Bureau of Labor and Industries (BOLI): Oregon's state labor agency enforcing wage/hour, civil rights, and workers' compensation standards. Highly comparable in function and structure, and specifically cited in Alaska's 2024 Workers' Compensation Fee Schedule Comparative Study.
• Washington State Department of Labor & Industries: Washington's state labor agency administering workers' compensation, workplace safety, and labor standards. Directly comparable in mandate and service portfolio to Alaska DOLWD, with a similar integrated model of workers' comp insurance, employment services, and labor regulation.
• Florida Department of Economic Opportunity: Florida's state agency administering workforce services, unemployment compensation, and labor market data. Directly comparable in workforce development mandate, Job Center network operation, and labor statistics publishing.

Regional players

• Montana Department of Labor and Industry: Montana's state labor agency also referenced in Alaska's 2024 fee schedule comparative study. Comparable small-population, resource-economy state with similar labor regulatory and workforce development scope.
• Idaho Department of Labor: Idaho's state labor agency with a similar small-state profile. Cited in Alaska's 2024 Workers' Compensation Fee Schedule Comparative Study alongside Oregon and Montana, indicating operational comparability in workers' comp administration.

Emerging players

• Alaska Workforce Investment Board (AWIB): Alaska's state workforce investment board, a subsidiary/division of DOLWD. Functions as the planning and policy-coordination body for workforce investment under the Workforce Innovation and Opportunity Act, directly connected to DOLWD operations.

Others

• National Council on Compensation Insurance (NCCI): Rating organization that administers Alaska's Assigned Risk Pool for workers' compensation and assisted with the 2024 fee schedule comparative study. A key infrastructure partner rather than a competitor, enabling the department's regulatory functions.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/AlaskaLabor
• Facebookfacebook.com/alaskalabor

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries10 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Alaska Department of Labor and Workforce Development