City of Grants Pass

Municipal Government Servicesgrantspassoregon.gov

The City of Grants Pass is a municipal government serving residents, businesses, and visitors in Grants Pass, Oregon via a CivicPlus-powered digital platform that delivers online bill payments, e-permitting, GIS mapping, police reporting, livestreamed meetings, and civic engagement tools.

Company typePublic
Founded1887
HeadquartersGrants Pass, United States
Headcount101–250
GTM typeB2C
OfferingServices

What City of Grants Pass does

The City of Grants Pass is a municipal government entity incorporated in 1887, domiciled in Oregon, USA, and operating under Oregon state law with a staff headcount of 101–250 employees. It serves residents, local businesses, and visitors within the Grants Pass metropolitan area in Josephine County by delivering statutory public services including police and fire rescue, water and wastewater distribution, stormwater management, street and public works maintenance, parks and recreation, building inspections, permitting, business licensing, economic development, and community development. Governance is provided by an elected City Council and a City Manager, supported by formal advisory bodies such as the Budget Committee, Parks Advisory Committee, and Urban Area Planning Commission.

The city's primary digital platform is a CivicPlus-powered municipal website that functions as the unified citizen-engagement portal. Built on CivicPlus Content Management System and supported by EnergyGov for e-permitting, ArcGIS for interactive GIS mapping, and Telvue for livestreamed council meetings, the platform exposes a suite of self-service modules: online utility-bill and parking-ticket payment, an e-permitting portal at selfservice.grantspassoregon.gov, police online reporting (with Spanish-language support), the Grants Pass Fire Community Connect emergency-notification system, the Agenda Center for council and commission records, Notify Me subscription alerts, and a Public Art Portal for murals and sculptures. Authentication is delivered through CivicPlus-integrated SSO with Apple, Facebook, Google, and Microsoft identity providers. The site is compliant with Section 508 and WCAG 2.0 Level A and AA accessibility standards.

The revenue model is a typical Oregon municipal structure: recurring monthly utility charges (water, wastewater, stormwater, plus a public-safety utility fee), annual and one-time permitting and business-license fees, and tax-supported general-fund inflows from property and other taxes. Distribution combines a physical City Hall at 101 NW A Street, the online self-service portal, and field-service operations for public works, fire rescue, and police patrol. Outward communication is delivered across the official website, Facebook, Instagram, YouTube, LinkedIn, Nextdoor, Notify Me email alerts, press releases, and city-sponsored events. No public-facing API, no mobile app, and no AI/ML capabilities are documented in the source data.

City of Grants Pass firmographics

Firmographics

Name: City of Grants Pass
Legal name: City of Grants Pass
Website: https://grantspassoregon.gov
Company type: Public
Founded year: 1887
Operating status: Operating
Headcount range: 101–250 employees
Short description: The City of Grants Pass is a municipal government serving residents, businesses, and visitors in Grants Pass, Oregon via a CivicPlus-powered digital platform that delivers online bill payments, e-permitting, GIS mapping, police reporting, livestreamed meetings, and civic engagement tools.
Ownership category
akta.pro rank

City of Grants Pass industry classification

Industry

Product category: Municipal Government Services
NAICS: Administration of Housing Programs, Urban Planning, and Community Development (9251), Administration of Urban Planning and Community and Rural Development (92512)
akta.pro primary industry: Municipal Tax & Revenue Administration (Local) (BPAIACAD)
akta.pro secondary industry: Intergovernmental Affairs & Federal Grants Administration (BPAIAAAC)

Keywords

Municipal government services
Public utility services
Building permit services
Public safety services
Civic engagement platforms

Where City of Grants Pass is headquartered

Location

Headquarters

HQ city: Grants Pass
HQ country: United States
HQ region: North America

Markets served

City of Grants Pass business model

Business model

GTM type: B2C
Offering type: Services
Cost components: Personnel, Operations, Infrastructure, Technology or R&D

Pricing tiers

Model	Billing	Price
Subscription	Monthly	Utility Billing Services
One time/ perpetual license	Annual	Business Licenses and Tax Certificates
One time/ perpetual license	Pay-as-you-go	Building and Construction Permits
Subscription	Monthly	Public Safety Utility Fee

Distribution channels3 records

Marketing channels9 records

City of Grants Pass product offering

Product offering

Core offering

The City of Grants Pass is a municipal government that provides essential public services to residents and businesses, including police and fire protection, water and wastewater management, parks and recreation, building inspections, business licensing, and online permitting. Its digital offering centers on a CivicPlus-powered municipal website that delivers online bill payment, e-permitting, police online reporting, GIS mapping, livestreamed council meetings, and notification subscriptions.

Product overview

The City of Grants Pass operates a unified CivicPlus-powered municipal website that serves as the primary digital platform for all city services. The core offering is the city website itself, which provides centralized access to a comprehensive suite of online services including bill payments, e-permitting, police online reporting, GIS mapping, and meeting management. These services function as integrated modules within the same platform, sharing authentication, navigation, and design infrastructure to provide residents and businesses seamless access to government services, community information, and civic engagement tools.

Differentiator

Problem solved

Functional benefit

Products and services

Online Bill Payment System
E-Permitting System
Police Online Reporting
Water and Wastewater Utility Services
Business Licenses and Tax Certificates
Parks and Recreation Services

Companies that use City of Grants Pass

Customer profile

Segments3 records

Ideal customer profiles3 records

City of Grants Pass technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Integration7 records

Feature4 records

City of Grants Pass partnerships and signals

Strategic signal

Recent moves5 records

Expansion highlights5 records

City of Grants Pass competitors and assessment

Company assessment

Direct peers

City of Roseburg: Oregon city of similar scale in Douglas County. Provides comparable municipal services including utilities, building permits, and parks with online citizen service portals.
City of Ashland: Adjacent Southern Oregon municipality of comparable population (~21,000). Operates the same municipal service stack, including utilities, building permits, and parks, and is known for community-focused civic engagement.
City of Medford: Largest city in Southern Oregon (~30 miles east of Grants Pass). Provides the same core municipal services — utilities, permitting, public safety, parks — to a larger but regionally comparable population.
City of Klamath Falls: Southern Oregon city of comparable population (~22,000). Provides similar core municipal services and online permitting and utility billing platforms.
City of Corvallis: Mid-sized Oregon city (~60,000 pop) operating similar municipal functions — water/wastewater utilities, building permits, and community development — with online citizen services.

Others

Josephine County: County government encompassing Grants Pass. Provides overlapping but distinct services such as county roads, public health, and elections, and is the most direct administrative counterpart at the county level.

Broad incumbents

City of Salem: Oregon state capital with extensive online services including permitting, utility billing, and citizen reporting. Represents a larger-scale municipal operating model relevant to Grants Pass.
City of Eugene: Larger Oregon city providing a broader municipal portfolio and more sophisticated online citizen engagement, utility billing, and permitting platforms.
City of Bend: Larger Central Oregon city with more developed digital citizen services — online permitting, utility billing, GIS mapping. Represents a scaled reference point for what Grants Pass's platform could evolve into.

Regional players

City of Redmond: Central Oregon city of comparable population providing similar municipal services — utilities, permits, parks — but operating in a different regional market within Oregon.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

City of Grants Pass compliance and trust

Trust signal

Compliance2 records

City of Grants Pass financial estimates

Financial estimate

Revenue estimate

Valuation estimate

City of Grants Pass leadership team

Management profile

Number of profiles

City of Grants Pass funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

City of Grants Pass M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Grants Pass

What does City of Grants Pass do?

Is City of Grants Pass a public or private company?

City of Grants Pass is a public company. It is classified as state government owned and is currently operating.

When was City of Grants Pass founded?

City of Grants Pass was founded in 1887. It employs 101 to 250 people.

Where is City of Grants Pass based?

City of Grants Pass is headquartered in Grants Pass, United States, in the North America region.

Who are City of Grants Pass's main competitors?

Direct peers on record are City of Roseburg, City of Ashland, City of Medford, City of Klamath Falls and City of Corvallis. Josephine County is listed as an others. Broad incumbents are City of Salem, City of Eugene and City of Bend. City of Redmond is listed as a regional player.

Does City of Grants Pass have an API?

No public API is recorded for City of Grants Pass.

What industry is City of Grants Pass in?

City of Grants Pass's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAD, Municipal Tax & Revenue Administration (Local), with a secondary code of BPAIAAAC, Intergovernmental Affairs & Federal Grants Administration. Its NAICS code is 9251.