Carbon County

Name

Carbon County

Legal name

Carbon County, PA

Website

https://carboncountypa.gov

Company type

Private

Founded year

1843

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Jim Thorpe

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Property Taxes: County collects property taxes through the Tax Assessment and Tax Claim Bureau departments
2. County Fees and Services: Various fees for services including dog licenses, passports, campground reservations, parking, and recording documents
3. Sheriff Sales: Revenue from property sheriff sales and related fees

Pricing tiers

Distribution channels3 records

Marketing channels4 records

Core offering

Carbon County is a local government entity providing public administrative services to residents, businesses, and visitors of Carbon County, Pennsylvania. Its core delivery channel is the official county government website portal (carboncountypa.gov), which serves as the central hub for property records (via ArcGIS), elections and voter registration, tax assessment and collection, emergency management coordination, animal shelter services, parks and recreation (Mauch Chunk Lake Park), senior services (Area Agency on Aging), and public transparency through meeting agendas, minutes, budgets, and audits.

Product overview

Carbon County operates a unified government website portal that provides digital access to county services and information. The core offering is the county website (carboncountypa.gov) which serves as the central hub connecting residents to various department services and information. Key products include GIS/Mapping Services powered by ArcGIS for property records and parcel viewing; Elections & Voter Registration for election administration; Property Records accessible through the open data portal; Animal Shelter/K9 Services; Mauch Chunk Lake Park recreational services; Emergency Management; Area Agency on Aging; and comprehensive Meeting Agendas & Minutes archives. The portfolio is organized around a single website platform with multiple service modules and integrated third-party tools (ArcGIS, YouTube, Google Drive) providing specialized functionality.

Differentiator

Problem solved

Functional benefit

Products and services

• County Website Portal Official government website (carboncountypa.gov) serving as the primary digital portal for Carbon County residents and visitors, providing access to government services, meeting schedules, property records, news announcements, and department information.
• GIS/Mapping Services Geographic Information Systems service providing interactive mapping for property records, parcel viewer, municipality information, and property hub accessible through integrated ArcGIS platform.
• Elections & Voter Registration Online voter services including registration, candidate information, poll worker resources, election results, and election calendar for Carbon County residents.
• Property Records Property assessment database and search tools providing access to property records, assessment information, tax records, and property reports via GIS online portal.
• Mauch Chunk Lake Park County recreational park facility offering beach/swim areas, boating and fishing, camping, picnic areas, and biking/hiking trails with associated fee schedules.
• Emergency Management Services Emergency preparedness services including Local Emergency Planning Committee, shelter in place information, emergency phone numbers, and coordination with local TV and radio stations.
• Animal Shelter/K9 Services County animal shelter services including dog licensing, K9 unit support, adoption services, and animal shelter advisory commission with meeting agendas and minutes.
• Area Agency on Aging Services for senior citizens including personal emergency response system programs and ombudsman services for elderly residents.
• Tax Assessment Services Property assessment information including property assessment FAQ, property taxes FAQ, and access to property records database.
• Public Transit Public transportation services provided through Carbon Transit, a third-party transit system serving Carbon County residents.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature2 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• America250PA - Carbon CountycoreStrategic or Co-development PartnerPartnership for America's 250th anniversary celebration with various events and programs planned throughout 2026 in Carbon County
• Carbon Chamber & Economic DevelopmentcoreStrategic or Co-development PartnerLocal chamber of commerce partner for economic development initiatives and business support services in Carbon County
• Carbon-Monroe-Pike Drug and Alcohol CommissionminorStrategic or Co-development PartnerRegional partnership for substance abuse prevention and treatment services covering Carbon, Monroe, and Pike counties
• Pocono Mountains Visitors BureauminorGTM or Marketing PartnerPartnership for tourism promotion and visitor services in the Pocono Mountains region including Carbon County
• Penn State Extension - Carbon CountyminorStrategic or Co-development PartnerAgricultural and community development extension services provided through Penn State University partnership
• Carbon TransitcoreChannel Partner/ Reseller/ DistributorPublic transportation services for Carbon County residents, providing transit options throughout the county
• Pennsylvania Department of State (Elections)coreOthersState government partnership for election administration, voter registration, and election results reporting

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Granicus: Government experience platform vendor offering agenda/minutes management, public-meeting video, and citizen-engagement tools. Directly comparable to Carbon County's current YouTube-embedded meeting workflow and transparency publishing model.
• CivicPlus: Provider of government website CMS, citizen-request, and recreation-management software used by hundreds of counties and municipalities. Comparable as a turnkey platform alternative to Carbon County's custom-built website + ArcGIS + Google Translate stack.
• Tyler Technologies: Major government-technology vendor providing ERP, tax/assessment, public-records, and civic-engagement software to counties and municipalities nationwide. Directly comparable as the underlying software category that powers much of the digitized county experience Carbon County delivers.

Regional players

• Northampton County, Pennsylvania: Regional Pennsylvania county operating in the same Lehigh Valley/Pocono macro-region with a comparable elected-county-commissioner governance model and similar digitized service portfolio including property records and tax services.
• Lehigh County, Pennsylvania: Regional peer in the same Pennsylvania county-government ecosystem, offering a comparable mix of tax, GIS, emergency management, and parks services at slightly larger scale; useful for benchmarking what a more populous PA county invests in digital tools.

Others

• Esri (ArcGIS): GIS platform vendor whose ArcGIS Hub powers Carbon County's property parcel viewer, municipality information, and open data portal. Comparable as a technology infrastructure peer enabling the county's primary digital service capability.

Emerging players

• OpenGov: Government technology vendor focused on budgeting, procurement transparency, and financial reporting for state and local governments. Comparable to the transparency-publishing portion of Carbon County's budget and audit disclosure workflow.

Direct peers

• Monroe County, Pennsylvania: Neighboring Pennsylvania county of comparable rural/suburban character and population scale. Both counties partner through the Carbon-Monroe-Pike Drug and Alcohol Commission and serve overlapping Pocono Mountains communities, making them the closest operational peer for service-mix and demographic comparison.
• Luzerne County, Pennsylvania: Larger northeastern Pennsylvania county operating the same array of municipal services with its own GIS portal, open data hub, and tax claim operations. Comparable in service breadth and digital-portal maturity.
• Schuylkill County, Pennsylvania: Adjacent Pennsylvania county with a similar small-city and rural mix, comparable tax-base structure, and overlapping service mandates (corrections, planning, GIS, emergency management). Provides a directly comparable benchmark for budget structure and digital service delivery.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/carboncountycommissioners

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Carbon County