City of West Carrollton

What City of West Carrollton does

The City of West Carrollton is a municipal government in Montgomery County, Ohio, operating under a council-manager form of government and delivering a full suite of core public services to its residents, businesses, and visitors. Core functional areas include public safety (a CALEA-accredited Police Department and Fire Department), water treatment and distribution, refuse collection and recycling, planning and zoning, building permits, economic development, parks and recreation, and the Mayor's Court. The city also runs an electric and natural gas aggregation program through the Miami Valley Communications Council and provides digital resident services — utility/tax/court payments via third-party portals (Invoice Cloud, EGovLink, OhioTicketPayments) and emergency notifications through the OnSolve CodeRED platform.

The city generates revenue primarily through municipal income tax, property assessments, water/sewer/refuse utility fees, permits, and service charges, supplemented by federal and state grants and loans for capital projects. Service delivery combines in-person access at the Civic Center (300 E. Central Ave.) and department offices with online portals for billing, payments, and document retrieval. The city is in an active capital-investment cycle, most prominently the $75 million River District and Whitewater Park project at I-75 Exit 47 (with Woodard Development as contractor-at-risk, co-developed with Dillin Corp., and city liability capped at $2.5M for phase one), the $8.8M Water Treatment Plant improvement supported by an Ohio EPA revolving loan, school district Phase II construction funded by a $153.4M bond, and a planned 11,700 sq ft Community Health Centers of Greater Dayton facility. Recent operational milestones include new retail anchors (GetGo, Sheetz, Culver's as first River District tenant), an industrial acquisition by Industrial Realty Group, and senior leadership transitions in the Police Department.

Name

City of West Carrollton

Legal name

City of West Carrollton

Website

https://westcarrollton.org

Company type

Private

Founded year

1830

Operating status

Operating

Headcount range

51–100 employees

Short description

The City of West Carrollton is a Montgomery County, Ohio municipal government delivering police, fire, water/sewer/refuse, parks, planning, and economic development services to residents, businesses, and visitors, funded by taxes, utility fees, and intergovernmental grants.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (925), Water, Sewage and Other Systems (2213), Administrative and Support Services (561)

SIC

Services-Management Services (8741), Sanitary Services (4950), Water Supply (4941), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Parks, Recreation & Cultural Services (BPAIACAI), Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD), Stormwater Management & MS4 Compliance Services (BPALAMAL), Detention, Retention & Storage Systems (Ponds, Tanks, Vaults) (EUANAEAD)

Keywords

• Municipal government services
• Public safety services
• Water and sewer utilities
• Parks and recreation
• Economic development

Headquarters

HQ city

Carrollton

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Others, Marketing or Sales

Revenue model

1. Municipal Taxes and Fees: The city collects revenue through income taxes, property assessments, utility fees (water/sewer/refuse), permits, and various service fees. Revenue supports general operations, infrastructure, public safety, and community services.
2. Federal and State Funding: The city receives federal and state funding for infrastructure projects including the Ohio EPA Water Supply Revolving Loan program, federal appropriations, and state grants for development initiatives.

Pricing tiers

Distribution channels4 records

Marketing channels5 records

Core offering

The City of West Carrollton operates as a municipal government delivering core public services to residents, businesses, and visitors. Its primary offerings include public safety (Police and Fire departments), utility services (water treatment and distribution, sewer, refuse collection), parks and recreation programming, planning and community development, economic development support, income tax administration, and Mayor's Court judicial services. Digital service delivery is supported through online payment portals, an emergency alert system, and an event calendar subscription platform.

Product overview

City of West Carrollton provides comprehensive municipal government services through its official website and city departments. The city's offerings include core public safety services (Police Department with CALEA-accredited services, Fire Department), utility services (Water/Sewer/Refuse through the Service Department), and community development services (Parks & Recreation, Planning & Community Development, Economic Development). Digital services include online payment portals for utilities, taxes, and permits; an emergency alert system using CodeRED; and an events calendar with calendar subscription capabilities. The city is undergoing significant growth with the River District/Whitewater Park development project. Services are delivered through a combination of in-person city departments and third-party digital platforms.

Differentiator

Problem solved

Functional benefit

Products and services

• Police Department Services Municipal police services including emergency response, criminal investigation, traffic enforcement, and community programs such as the Citizen Police Academy and Ohio's Blue Envelope Program for autism awareness. CALEA nationally accredited since 1992.
• Fire Department Services Municipal fire suppression, emergency medical response, fire prevention education, and hazardous material response services for residents and businesses.
• Utility Services (Water, Sewer, Refuse) City services including water treatment and distribution, wastewater/sewer collection, refuse collection, recycling programs, electric and natural gas aggregation programs, and flood safety information for residents and businesses.
• Parks & Recreation Services Recreation facilities and programs including Wilson Pool, summer concert series, community events, family adventure programs, and park maintenance. Manages Wilson Park and various recreation facilities for residents and visitors.
• Planning & Community Development Land use planning, zoning administration, building permits, rental registration program, and community development initiatives for residents and businesses.
• Economic Development Services Business attraction, retention, and expansion services including assistance with starting a business, site selection, workforce development, and the River District/Whitewater Park initiative.
• Online Payment Services Digital payment platforms enabling residents to pay water/sewer/refuse bills, income taxes, court payments, and permits online through third-party portals (InvoiceCloud, EGovLink, OhioTicketPayments).
• Income Tax Administration Municipal income tax collection and processing services for residents and businesses, administered through EGovLink online portal.
• Mayor's Court Judicial services for minor traffic and criminal misdemeanor violations with online court payment options through OhioTicketPayments.
• Events Calendar Community events calendar featuring city events, council meetings, holidays, and recreational activities with subscription options for Google Calendar, iCalendar, and Outlook.
• Documents Library Digital repository of city documents including council agendas and minutes, ordinances, resolutions, permits, planning documents, newsletters, and public records.
• Community Programs Community engagement programs including Citizen Police Academy, Ohio's Blue Envelope Program, Community Pride Day, Plaza of Fame awards, and various recreational events.

Quantifiable outcome

• River District project expected to create 500 jobs and generate $360,000 in yearly income tax revenue
• +2 more outcomes

Named customers7 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature1 record

Partnerships

Ten partnerships are on record, tiered core, minor, flagship and major.

• Energy Harbor / DynegycoreStrategic or Co-development PartnerElectric aggregation program through Miami Valley Communications Council. Residential customers and small businesses participate in collective energy purchasing. Dynegy acquired Energy Harbor; no action needed from participants, aggregation rate remains the same.
• VersitiminorStrategic or Co-development PartnerBlood drive partnership. West Carrollton hosts quarterly citywide blood drives with Versiti at Civic Center. Dates: January 21, April 1, July 22, October 14, 11am-3pm.
• Woodard DevelopmentflagshipStrategic or Co-development PartnerLead developer for River District project at Exit 47 I-75. Managing contractor-at-risk for public improvements (roads, infrastructure). Multi-phase mixed-use development including restaurants, retail, marina, 26 townhome condominiums, 214-unit apartment project, hotel, and medical office building. City liability capped at $2.5 million for first phase.
• Dillin Corp.flagshipStrategic or Co-development PartnerCo-developer with Woodard Development for $75 million riverfront revitalization at Exit 47 I-75. 25-acre development including Whitewater Park as centerpiece.
• Industrial Realty Group (IRG)majorStrategic or Co-development PartnerAcquired 662,000 sq ft industrial property at 1030 Alex Bell Road. One of largest industrial sites in south Dayton area. Existing tenant Domtar remains under long-term lease. 150,000 sq ft available space plus 25 acres developable land.
• Merrick & Company / McLaughlin Whitewater GroupcoreStrategic or Co-development PartnerEngineering and design firm contracted for Whitewater Park preliminary design services up to $735,000. McLaughlin Whitewater Group develops whitewater parks and river surfing projects nationwide. Both based in Colorado.
• Community Health Centers of Greater DaytonmajorStrategic or Co-development PartnerNonprofit healthcare provider planning 11,700 sq ft health center at 630 E. Dixie Drive. Received $250,000 Montgomery County grant, nearly $700,000 federal funding, requested $1.1 million in congressionally directed funds. Land purchased in 2023.
• OnSolve CodeRED / Crisis24coreTechnology or IntegrationExternal emergency alert communication platform used for CodeRED notifications. Platform was victim of cyberattack in November 2024. City awaiting access to new CodeRED platform run by Crisis24.
• Family ChurchminorStrategic or Co-development PartnerSponsor of Foam Frenzy summer event series at Wilson Park. High-energy outdoor event featuring foam play for kids and families.
• West Carrollton Nazarene ChurchminorStrategic or Co-development PartnerCo-host of Family Movie Nights at Wilson Park. Provides kid-friendly activities and featured movies for community events.

Scale indicators13 records

Recent moves13 records

Expansion highlights6 records

Broad incumbents

• City of Huber Heights: Larger Montgomery/Miami County municipality with similar I-75 corridor exposure and a comparable retail-and-industrial economic base. Useful comparable for assessing municipal revenue scale and economic-development returns.
• City of Beavercreek: Larger Greene County municipality with comparable suburban Dayton market positioning. Operates the same municipal functions at slightly larger scale and serves as a benchmark for retail attraction success along the I-75/I-675 corridor.
• City of Kettering: Larger Montgomery County municipality operating a broader portfolio of municipal services including a municipally-owned hospital system. Provides a broader-incumbent reference point for service delivery scale and economic development capacity.

Direct peers

• City of Miamisburg: Adjacent Montgomery County municipality of similar size and demographic profile. Operates the same municipal service portfolio (water, police, fire, parks, economic development) and shares the Great Miami River corridor, making it the closest peer for service-delivery and development comparability.
• City of Centerville: Montgomery County municipality with comparable population and similar suburban Dayton profile. Offers the same municipal functions and competes for the same retail and residential investment along the I-75/US-75 corridor.
• City of Springboro: Warren/Montgomery County municipality of similar size with strong residential and commercial growth track record. Comparable municipal service mix and similar economic-development focus along I-75.
• City of Trotwood: Montgomery County municipality with similar population scale and a comparable economic-development focus. Comparable municipal service mix with similar challenges around aging infrastructure and growth positioning.
• City of Franklin: Warren County municipality with similar population size and a comparable mix of light-industrial heritage and riverfront positioning. Closest peer for economic-development and utility-service comparability.

Others

• Montgomery County: County government providing the broader regional governance context, including grant programs (e.g., $750K Whitewater Park design funding, $250K health center grant) that flow to West Carrollton. Functions as an enabling/funding peer rather than a direct municipal competitor.

Regional players

• City of Oakwood: Montgomery County municipality of similar geographic proximity but materially different demographic profile. Useful for service-quality and accreditation benchmarking rather than direct economic-development comparison.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/westcarrollton
• Instagraminstagram.com/westcarrolltonpolice
• Xx.com/westcarrollton

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of West Carrollton