Firefly Supported Living & Employment Services

What Firefly Supported Living & Employment Services does

Firefly Supported Living & Employment Services is a Springfield, Missouri-based nonprofit organization and subsidiary of Brightli (a multi-subsidiary behavioral health network) that provides individualized supported living, employment, and community-based services for individuals with developmental disabilities, mental health conditions, physical disabilities, autism spectrum disorder, and brain injuries, as well as seniors and foster-care youth. The organization has operated for more than 30 years and currently serves hundreds of individuals across a network of 23 city-level office locations covering dozens of Missouri counties, with services delivered in-person at client homes, community sites, and employer worksites.

Its core service portfolio comprises Supported Living Services (in-home and shared living support for daily living skills, communication, social skills, and community participation), Employment Services (skills assessments, career planning, job development, job coaching, and long-term employment support), and complementary programs including the Health Home holistic care management program, Day Programs, Behavioral Services, the Brain Injury Program, ASD Services, the Summer Work youth employment program, Chafee Services for foster youth, and an assistive-technology partnership via 2Gether Tech. Health Home services are delivered by credentialed nurses and treatment teams under Missouri Medicaid (MO Health Net) coverage.

Firefly's business model is funded almost entirely through Missouri state healthcare and human-services channels rather than direct client billing. The primary go-to-market motion is referral-based, with intake flowing from Missouri Vocational Rehabilitation, the Missouri Department of Mental Health (Division of Developmental Disabilities), and the Missouri Department of Social Services; self-referral and family referrals also occur. Pricing is administered through state contracts and Medicaid reimbursement. As a subsidiary of Brightli, Firefly sits within a parent network of 6,000+ employees across 220+ locations in five states, and is currently positioned within a pending Brightli-Centerstone merger announced in July 2025 with an anticipated close in November 2025.

Name

Firefly Supported Living & Employment Services

Legal name

Firefly Supported Living & Employment Services

Website

https://fireflyservices.org

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Firefly Supported Living & Employment Services is a Missouri-based nonprofit subsidiary of Brightli providing individualized supported living, employment, and health home services for individuals with disabilities across 23 Missouri cities, funded primarily through Medicaid and state vocational rehabilitation and mental health contracts.

Ownership category

akta.pro rank

Product category

Disability Supported Living and Employment Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Vocational Rehabilitation Services (6243)

SIC

Services-Social Services (8300), Services-Employment Agencies (7361)

akta.pro primary industry

Supported Employment & Job Coaching (EDAKANAE)

akta.pro secondary industry

Housing Transition & Supported Living Navigation (EDAKANAK)

Keywords

• Supported living services
• Disability employment services
• Vocational rehabilitation support
• Medicaid home health
• Community-based social services

Headquarters

HQ city

Springfield

HQ country

United States

HQ region

North America

Offices25 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Government Healthcare Benefits: Firefly's Health Home services are provided at no cost to clients as part of MO Health Net (Missouri Medicaid) benefits. The organization serves individuals with developmental disabilities, mental health conditions, and physical disabilities, with most services funded through government healthcare programs and benefits.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Firefly Supported Living & Employment Services is a Missouri-based nonprofit that delivers individualized Supported Living Services and Employment Services for individuals with mental and/or physical disabilities. Its core products enable clients to live independently in their own or shared homes and to find and maintain meaningful employment through skills assessment, career planning, job development, and long-term support, with complementary Health Home, Day Programs, Behavioral Services, Brain Injury, ASD, Chafee, Summer Work, and 2Gether Tech programs.

Product overview

Firefly Supported Living & Employment Services operates as a comprehensive social services organization offering a coordinated portfolio of supported living and employment services for individuals with mental and/or physical disabilities across Missouri. The core offerings include Supported Living Services (with Individualized Supported Living in clients' homes and shared living arrangements) and Employment Services (with Supported Employment and DMH-DD Employment tracks). These core services are complemented by specialized programs including the Brain Injury Program for vocational rehabilitation, Autism Spectrum Disorder (ASD) Services for career support, Health Home for holistic health management, Day Programs for community activities, Behavioral Services for behavior support planning, the 2Gether Tech assistive technology initiative, Chafee Services for foster youth, and the Summer Work Program for youth employment training. Services are provided in 23 cities across Missouri through a network of locations, with the organization serving as a subsidiary of Brightli.

Differentiator

Problem solved

Functional benefit

Products and services

• Supported Living Services Individualized supported living services enabling persons with mental and/or physical disabilities to live independently in their own homes or shared homes, including assistance with physical health, communication, social skills, independent living skills, and community participation.
• Employment Services Employment support services helping individuals with mental and/or physical disabilities find and maintain meaningful work through skills assessments, career planning, job development, job coaching, and long-term support, including Supported Employment and DMH-DD Employment Services.
• Health Home Holistic health and wellness care management for individuals with developmental disabilities, including weight management, diabetes control, smoking cessation, and physical activity support, delivered through assigned nurses and treatment teams and provided at no cost to members as part of MO Health Net benefits.
• Day Programs Community-based activities and day programs for individuals with developmental disabilities and senior citizens designed to improve physical health, language and communication, social skills, and learning/reasoning abilities.
• Behavioral Services Behavioral support services including functional behavior assessments, development and implementation of behavior support plans, and staff/stakeholder training delivered by credentialed and board-certified behavioral staff.
• Brain Injury Program Specialized employment and support program for individuals with brain injuries offering personalized vocational planning, job placement assistance, cognitive rehabilitation support, and return-to-work assistance to foster inclusive competitive employment opportunities.
• Autism Spectrum Disorder (ASD) Services Employment program for individuals with Autism providing customized vocational planning, job placement services, ongoing employment support, extended services, and social skills development to help clients achieve career aspirations.
• Summer Work Program Youth employment training program for teenagers with disabilities aged 16+, offering work experience at various job sites across the Springfield metro area. The program celebrated its 10th anniversary in 2025 with a record 140 student participants.
• 2Gether Tech Assistive technology services providing tools and support to help individuals with disabilities maintain independence and improve quality of life through technology solutions.
• Chafee Services

Quantifiable outcome

• 140 teenagers served in Summer Work program (2025 record)
• +1 more outcomes

Named customers7 records

Segments5 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered flagship and core.

• CenterstoneflagshipStrategic or Co-development Partner · 17 July 2025Brightli (parent company of Firefly) and Centerstone announced plans to merge in July 2025. The merger would create the nation's largest nonprofit provider of behavioral health services, serving a quarter million people annually with projected combined annual revenue exceeding one billion dollars. The transaction is anticipated to close in November 2025 pending regulatory approval.
• Missouri Vocational RehabilitationcoreChannel Partner/ Reseller/ DistributorPrimary referral partner for employment services. Missouri VR refers clients to Firefly for the Summer Work program and employment services. Firefly is one of multiple provider options for Missourians seeking employment support.
• Missouri Department of Mental Health (DMH)coreChannel Partner/ Reseller/ DistributorReferral and funding partner for DMH-DD Employment Services including pre-vocational services, career planning, job development, and job supports. Also partner for Health Home program serving individuals with developmental disabilities.
• Missouri Division of Developmental Disabilities ServicescoreChannel Partner/ Reseller/ DistributorEligibility criteria partner for Health Home services. Individuals must be enrolled in Division of DD Services (adult/youth; waiver/non-waiver) to qualify for Health Home services.
• Missouri Division of Vocational RehabcoreChannel Partner/ Reseller/ DistributorRefers clients to Firefly for Summer Work program. Students must establish services with Vocational Rehab before being referred to Firefly's program.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Centerstone: Tennessee-based nonprofit behavioral health and disability services provider and announced merger partner of Brightli (Firefly's parent). Directly comparable in mission, funding mix (Medicaid/VR/state contracts), and service portfolio including supported employment, behavioral health, and community-based services.
• Preferred Family Healthcare: Subsidiary within the Brightli parent network providing behavioral health, substance use, and developmental disability services across multiple states. Operates under similar Medicaid-funded HCBS model with overlapping service categories.
• Burrell Behavioral Health: Springfield, Missouri-based affiliate within the Brightli parent network offering behavioral health, addiction, and developmental disability services. Comparable scope, geography, and state-funding model as Firefly, and shares Brightli oversight.

Others

• 2Gether Tech: Listed as a Firefly technology partner providing assistive technology solutions for individuals with disabilities. Ecosystem participant rather than a direct competitor in supported employment/living.
• Missouri Vocational Rehabilitation (MVR): State government agency and primary referral partner for Firefly's employment services. Functions as a payer/regulator in the vocational rehabilitation ecosystem rather than a direct competitor.

Broad incumbents

• Sevita (The MENTOR Network): Large national for-profit provider of home- and community-based services including supported living, day programs, and employment services for individuals with intellectual and developmental disabilities. Closest for-profit analog to Firefly's supported living/employment model at national scale.
• Easterseals: National nonprofit federation providing disability services including employment support, day programs, and independent living services. Comparable mission and Medicaid-funded services, though operating through regional affiliates across many states.
• BrightSpring Health Services: Public diversified home- and community-based services platform including ResCare and other disability services brands. Comparable HCBS services (supported living, day programs, employment) and Medicaid funding model, operating at much larger scale than Firefly.
• The Arc: National nonprofit network providing supported living, employment, and advocacy services for individuals with intellectual and developmental disabilities. Comparable service categories and population focus, with local chapters operating similar Medicaid waiver-funded programs.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Firefly-Services-61557062492319
• LinkedInlinkedin.com/company/firefly-disability-service

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Firefly Supported Living & Employment Services