GO Telecom company

What GO Telecom company does

GO Telecom Company (شركة قو للاتصالات) is a Saudi Arabian telecommunications service provider headquartered in Riyadh, founded in 2009 and operating as a publicly listed entity on the Saudi stock exchange. The company delivers residential and business internet services nationwide, organized around two core product lines: Fiber-to-the-Home (FTTH) broadband and fixed wireless internet using 5G and 4G LTE technologies. Fiber offerings span four postpaid tiers (100, 200, 300, and 500 Mbps) with unlimited data and 12-month contract terms, plus a prepaid 300 Mbps option. Fixed wireless is offered across 5G postpaid (100 and 200 Mbps, 12-18 month contracts) and prepaid plans (3, 6, and 12 months), alongside 4G LTE Platinum unlimited prepaid plans. Add-on services include AYWA (أيو) prepaid calling cards and the GO Connect mobile application for self-service account management.

Operationally, GO Telecom functions as a service reseller rather than a network owner. Its fixed wireless services operate over STC Network infrastructure with SIM-locked devices, while fiber services rely on Dawiyat as the backbone provider. The company distributes through a multi-channel model — self-serve website, iOS/Android mobile app, physical point-of-sale outlets, customer service centers, and a 17777 hotline — and uses promotional campaigns (Ramadan discounts, 12-month 5G discounts, free prepaid months) to drive acquisition. Revenue is generated through recurring monthly postpaid subscriptions, prepaid fixed-term plan purchases, and equipment sales. The customer base is primarily residential consumers and a secondary business segment served via a dedicated enterprise portal (gobusiness.com.sa).

The company was previously part of the Etisalat group and now operates independently under the GO brand, previously known as شركة اتحاد عذيب للاتصالات. Headcount is reported at 501-1,000 employees. There are no disclosed technology patents, AI capabilities, or proprietary network assets, and the company exhibits no disclosed M&A activity, funding rounds, or international expansion.

Name

GO Telecom company

Legal name

شركة قو للاتصالات (GO Telecom Company)

Website

https://go.com.sa

Company type

Public

Founded year

2009

Operating status

Operating

Headcount range

501–1,000 employees

Short description

GO Telecom Company is a publicly listed Saudi Arabian ISP offering fiber (FTTH) and fixed wireless 5G/4G LTE internet services to residential and business customers nationwide, operating as a reseller on STC and Dawiyat network infrastructure.

Ownership category

akta.pro rank

Product category

Residential Internet Services

NAICS

Wired Telecommunications Carriers (517111), Wireless Telecommunications Carriers (except Satellite) (517112)

SIC

Radiotelephone Communications (4812), Telephone Communications (No Radiotelephone) (4813)

akta.pro primary industry

Fiber-to-the-Premises (FTTP/FTTH) Broadband Providers (HDAIABAC)

akta.pro secondary industries

Fixed Wireless Access (FWA) Broadband Providers (HDAIABAE), Wireless ISPs (WISPs) & Fixed Wireless Access Providers (HDAIADAD)

Keywords

• Fiber internet services
• Fixed wireless broadband
• Telecommunications services
• Residential internet plans
• Prepaid calling cards

Headquarters

HQ city

Riyadh

HQ country

Saudi Arabia

HQ region

Middle East

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Technology or R&D, Infrastructure, Personnel, Marketing or Sales, Operations, Others

Revenue model

1. Postpaid Subscriptions: Monthly recurring subscription fees for fiber and fixed wireless internet services with contract terms of 12-24 months. Billing cycle is monthly on the 1st of each month. Customers pay for service and equipment.
2. Prepaid Plans: One-time payment for fixed-period internet plans (3, 6, or 12 months) for fiber and wireless services. Revenue recognized at point of sale.
3. Equipment Sales: Sale of routers, modems, and related equipment. Includes device replacement fees for damaged or lost equipment and early termination fees.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

GO Telecom sells residential and business internet connectivity in Saudi Arabia, primarily fiber-to-the-home (FTTH) broadband with speeds up to 500 Mbps and fixed wireless 5G/4G LTE unlimited data plans delivered through postpaid subscriptions and prepaid fixed-term plans. The company also offers AYWA prepaid calling cards and self-service capabilities via the GO Connect mobile app, while reselling capacity on STC Network infrastructure and Dawiyat's fiber backbone.

Product overview

GO Telecom Company is a Saudi telecommunications service provider offering a portfolio of residential internet services under two main product categories: Fiber (FTTH) internet with postpaid and prepaid plans ranging from 100-500 Mbps, and Fixed Wireless Internet utilizing 5G and 4G LTE technologies with unlimited data plans. The Fiber product line includes four postpaid tiers (100, 200, 300, 500 Mbps) and one prepaid option (300 Mbps). The Fixed Wireless portfolio includes 5G postpaid (100/200 Mbps) and prepaid plans (3, 6, 12 months), plus 4G LTE prepaid plans branded as Platinum (3, 6, 12 months). Additional services include AYWA prepaid calling cards, Quick Pay bill payment, Order Tracking, and the GO Connect mobile app. The company operates as a service reseller, relying on STC Network infrastructure for fixed wireless services and Dawiyat's fiber network for FTTH services.

Differentiator

Problem solved

Functional benefit

Brands

• GO Connect: Mobile application for managing GO Telecom services
• AYWA (أيوا)

Products and services

• Fiber Postpaid 100 Mbps Residential fiber-to-the-home internet service providing up to 100 Mbps download and 25 Mbps upload with unlimited data, requiring a 12-month contract commitment and free installation. Targeted at individual consumers seeking reliable home fiber connectivity.
• Fiber Postpaid 200 Mbps Residential fiber-to-the-home internet service providing up to 200 Mbps download and 50 Mbps upload with unlimited data, requiring a 12-month contract commitment and free installation. Targeted at households with higher bandwidth demands.
• Fiber Postpaid 300 Mbps Promotional residential fiber internet service providing up to 300 Mbps download and 75 Mbps upload with unlimited data, available at a discounted monthly rate under a 12-month contract. Targeted at residential consumers seeking mid-to-high tier fiber connectivity.
• Fiber Postpaid 500 Mbps Premium residential fiber-to-the-home internet service providing up to 500 Mbps download and 125 Mbps upload with unlimited data, requiring a 12-month contract and free installation. Targeted at high-bandwidth residential households and power users.
• Fiber Prepaid 300 Mbps (12 months) Prepaid 12-month residential fiber internet service providing up to 300 Mbps download and 100 Mbps upload. Targeted at residential consumers preferring upfront payment without a recurring monthly contract.
• 5G Unlimited 100 Mbps Postpaid Fixed wireless 5G internet service providing up to 100 Mbps speeds with unlimited data on SIM-locked devices, requiring a 12-month contract and refundable security deposit. Targeted at residential consumers in areas without fiber coverage.
• 5G Unlimited 200 Mbps Postpaid Fixed wireless 5G internet service providing up to 200 Mbps speeds with unlimited data on SIM-locked devices, requiring an 18-month contract, device fee, and refundable security deposit. Targeted at residential consumers seeking high-speed wireless home internet.
• 5G Unlimited 100 Mbps Prepaid (3 months) Prepaid fixed wireless 5G internet service providing up to 100 Mbps with unlimited data for a 3-month period. Targeted at residential consumers seeking flexible short-term wireless internet access.
• 5G Unlimited 100 Mbps Prepaid (6 months) Prepaid fixed wireless 5G internet service providing up to 100 Mbps with unlimited data for a 6-month period. Targeted at residential consumers wanting medium-term prepaid wireless home connectivity.
• 5G Unlimited 100 Mbps Prepaid (12 months) Prepaid fixed wireless 5G internet service providing up to 100 Mbps with unlimited data for a 12-month period. Targeted at residential consumers preferring prepaid annual wireless home connectivity.
• 4G Platinum Unlimited Prepaid (3 months) Platinum tier prepaid fixed wireless 4G LTE internet service with unlimited data, valid for 3 months. Targeted at residential consumers needing short-term prepaid wireless home internet.
• 4G Platinum Unlimited Prepaid (6 months) Platinum tier prepaid fixed wireless 4G LTE internet service with unlimited data, valid for 6 months. Targeted at residential consumers needing medium-term prepaid wireless home internet.
• 4G Platinum Unlimited Prepaid (12 months) Platinum tier prepaid fixed wireless 4G LTE internet service with unlimited data, valid for 12 months. Targeted at residential consumers preferring prepaid annual wireless home connectivity.
• AYWA Prepaid Calling Cards (أيوا) Prepaid calling cards branded AYWA (أيوا) enabling users to make various types of calls. Targeted at consumers seeking prepaid voice services as a complement to GO Telecom's data offerings.
• GO Connect Mobile App Self-service mobile application for iOS and Android enabling customers to subscribe, manage their account, monitor usage, pay bills, track orders, and access customer support for GO Telecom services.

Quantifiable outcome

• Minimum guaranteed download speed is 70% of advertised speed

Segments2 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Two partnerships are on record, tiered core.

• STC (Saudi Telecom Company)coreTechnology or IntegrationGO Telecom operates its fixed wireless 5G and 4G LTE services on STC Network infrastructure. The SIM cards and devices are locked to STC Network, making STC the underlying network provider for wireless services.
• DawiyatcoreTechnology or IntegrationDawiyat serves as the infrastructure provider for GO Telecom's fiber (FTTH) services. Fiber broadband orders for certain speeds (100Mbps and 200Mbps) are currently unavailable on Dawiyat's network due to technical reasons.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Regional players

• du (Emirates Integrated Telecommunications): du is the UAE's second telecom operator providing fiber home broadband, 5G FWA, and mobile services. Comparable to GO Telecom as a regional MENA broadband challenger competing with an incumbent, offering similar unlimited-data plans and speed-tiered fiber products.
• Ooredoo: Ooredoo is a Qatar-headquartered telecom group operating mobile and fixed broadband across MENA. Comparable as a regional peer operating in similar GCC telecom markets with fiber/5G home broadband offerings to residential consumers.
• Etisalat (e&): Etisalat is the UAE incumbent telecom providing fiber, 5G, and mobile services. It is comparable to GO Telecom as a regional GCC fiber + wireless broadband provider serving residential customers, and is historically the parent group from which GO was spun out — making it both a regional peer and corporate lineage reference.
• Batelco (Beyon Group): Batelco is Bahrain's leading telecom operator offering fiber, 5G, and mobile broadband across MENA. Comparable to GO Telecom as a regional MENA operator serving residential broadband customers with similar fiber + wireless product structures.

Emerging players

• Lebara: Lebara is an MVNO operating across Europe, the Middle East, and Africa targeting migrant and prepaid consumer segments with mobile and home broadband offers. Comparable to GO Telecom as an asset-light, prepaid-focused telecom services provider in MENA competing on price and digital channels rather than owned infrastructure.
• Virgin Mobile Saudi Arabia: Virgin Mobile KSA operates as a digital-first MVNO on existing Saudi networks, targeting younger and prepaid consumers. It is comparable to GO Telecom as a non-vertically integrated telecom services provider competing on digital UX and flexible plans rather than owned infrastructure.

Direct peers

• Mobily (Etihad Etisalat): Mobily is the second-largest mobile and fixed broadband operator in Saudi Arabia, offering FTTH, 5G FWA, and mobile services to consumers. It directly competes with GO Telecom for Saudi residential broadband subscribers on similar speed tiers and unlimited data plans, while owning its own infrastructure.
• Zain Saudi Arabia: Zain KSA is the third major telecom operator in Saudi Arabia providing mobile, fiber, and 5G fixed wireless home broadband. It competes head-to-head with GO Telecom for residential internet subscribers in the same geographies with similar unlimited-data propositions.
• Salam (Integrated Telecom Company / ITC): Salam is a Saudi operator offering fiber broadband and FWA services to residential and business customers, positioned similarly to GO Telecom as a challenger ISP in the Kingdom competing on speed, price, and service quality.

Broad incumbents

• Saudi Telecom Company (STC): STC is Saudi Arabia's incumbent telecom operator and the dominant provider of fiber (FTTH) and 5G/4G wireless services. It is comparable to GO Telecom as both share the same target market (Saudi residential broadband) and overlapping product set, but STC owns the network infrastructure that GO Telecom resells. STC is also GO's wholesale network partner.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/GOTelecomKSA
• Facebookfacebook.com/GOTelecomKSA
• LinkedInlinkedin.com/company/gotelecomksa

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about GO Telecom company