Ambulance Medical Service

What Ambulance Medical Service does

Ambulance Medical Service Pte Ltd (AMS) is a Singapore-based private ambulance and medical transport operator that has been in continuous operation for over 26 years. The company runs a fleet of 60+ ambulances staffed by what it describes as a 250+ 'elite crew' drawn from a 200+ pre-hospital care team, providing 24/7 advanced life support for emergencies, pre-booked non-emergency transport for medically stable patients, and on-site medical coverage for events. Its service menu is segmented into three core lines: emergency ambulance response (including airport, seaport, palliative, and cross-border transfers), scheduled medical transport for stretcher and wheelchair patients (covering hospital discharges, dialysis, clinic visits, psychiatric cases, and social trips), and event medical support for marathons, cycling races, F1, and community gatherings.

AMS operates a fee-for-service, per-trip pricing model with publicly disclosed rates ranging from SGD 90 for a one-way local discharge to SGD 1,000 for cross-border transport to Johor Bahru, plus tiered surcharges for after-hours service, oxygen, medical escorts, infectious disease PPE, and staircase carries. The go-to-market is predominantly direct-to-consumer via a 24/7 phone hotline and WhatsApp enquiry line, supplemented by institutional relationships with hospitals, nursing homes, schools, sports clubs, and event organizers across Singapore. As of March 2026, AMS became a subsidiary of One Aged Care, a TPG-backed roll-up platform that combined AMS with Econ Healthcare and Orange Valley Nursing Homes, creating an integrated aged care services group operating 16 nursing homes with 2,400+ beds across Singapore and Malaysia, with cross-border medical transport to Malaysia and South Thailand as an established service line.

Name

Ambulance Medical Service

Legal name

Ambulance Medical Service Pte Ltd

Website

https://ambulanceservice.com.sg

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

Ambulance Medical Service (AMS) is a Singapore-based private operator providing 24/7 advanced life support ambulance, non-emergency medical transport, and event medical coverage, serving individuals, healthcare facilities, schools, and event organizers across Singapore and cross-border to Malaysia.

Ownership category

akta.pro rank

Product category

Emergency Medical Services

NAICS

Ambulance Services (62191), Ambulance Services (621910), Ambulatory Health Care Services (621)

SIC

Services-Misc Health & Allied Services, Nec (8090), Services-Health Services (8000), Transportation Services (4700)

akta.pro primary industry

Private EMS Providers (Contract/Interfacility) (HLAFANAB)

akta.pro secondary industries

Critical Care Transport (CCT) & Specialty Transport Teams (HLAFANAE), Ambulance Fleet, Equipment & Logistics Services (HLAFANAN), Emergency Medical Services (EMS) Operations & Dispatch (HLAJAGAC)

Keywords

• Emergency medical services
• Ambulance transport
• Medical transport services
• Event medical coverage
• Pre-hospital care

Headquarters

HQ city

Singapore

HQ country

Singapore

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Emergency Ambulance Services: Fee-for-service revenue from 24/7 emergency ambulance services, including advanced life support, patient assessment, and critical care transfers. Revenue varies by service type and timing (regular hours vs after hours, weekends, public holidays).
2. Medical Transport Services: Pre-booked non-emergency medical transport for stable patients. Pricing based on trip type (one-way/two-way), patient condition (psychiatric cases), and destination (local vs overseas to Malaysia/Thailand).
3. Event Medical Support: On-site medical coverage services for events such as marathons, cycling events, F1 racing, and community gatherings, with standby ambulances and medical teams.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

Ambulance Medical Service (AMS) provides 24/7 advanced life support ambulance and medical transport services in Singapore. The company operates three core service lines: emergency ambulance response for critical cases (airport, seaport, palliative, and cross-border transfers), pre-booked non-emergency medical transport with a 2-man crew for stretcher and wheelchair patients, and on-site event medical coverage for marathons, cycling races, F1, and community gatherings.

Product overview

Ambulance Medical Service Pte Ltd (AMS) is a Singapore-based healthcare services company operating a fleet of over 50 ambulances with a team of approximately 250 crew members. The company offers three core services: Emergency Ambulance Service (24/7 advanced life support for critical cases including airport, seaport, palliative, and cross-border transfers), Medical Transport Service (pre-booked non-emergency transport with 2-man crew for stable patients), and Event Medical Support (on-site coverage for events such as marathons, F1, and community gatherings). The company has been operating for over 18 years and covers more than 580 events annually. As of March 2026, AMS became part of One Aged Care, a unified platform combining ECON Healthcare, Orange Valley Nursing Homes, and Ambulance Medical Service under TPG's management.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Ambulance Service 24/7 advanced life support ambulance service for urgent or critical cases, including airport transfers, seaport transfers, palliative care transfers, and cross-border transfers. Paramedics provide on-site assessment, critical care en route, and smooth handover to the nearest facility. Serves individual patients, hospitals, and nursing homes.
• Medical Transport Service Pre-booked non-emergency transport with a 2-man crew for medically stable patients requiring stretcher or wheelchair assistance. Covers hospital discharges, dialysis, clinic visits, psychiatric visits, social trips, and overseas transfers to Malaysia and South Thailand.
• Event Medical Support Comprehensive on-site medical coverage for events including marathons, cycling races, F1 racing, concerts, and community gatherings. Includes experienced medical teams and standby ambulances equipped to handle emergencies swiftly.

Quantifiable outcome

• 580+ events supported with medical coverage
• +3 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Regional players

• Red Cross Ambulance Service (Malaysia / Singapore): Humanitarian ambulance providers active in Singapore and Malaysia, providing patient transport and event medical coverage. Comparable regional competitor for both event and non-emergency transport, particularly relevant given AMS's cross-border Malaysia operations.

Emerging players

• Medevac (Asia-Pacific air ambulance operators): Specialized medical evacuation and air ambulance services across Asia. Comparable for cross-border and critical care transport, particularly the higher-acuity end of AMS's transfer services to Malaysia and South Thailand.
• Doctor Anywhere: Singapore-headquartered regional digital health platform offering teleconsultations, home-based care, and chronic disease management. Comparable as part of the broader private healthcare services ecosystem in Singapore where digital-first players may increasingly bundle transport and home care services.
• Raffles Medical Group: Integrated private healthcare provider in Singapore with hospitals, clinics, and ancillary services. Comparable in that it offers private medical services including patient transport and emergency response within its integrated care network, though ambulance is not its core focus.

Broad incumbents

• Falck A/S: Global private ambulance and emergency services operator headquartered in Denmark, active across Europe, the Americas, and parts of Asia. Comparable as a private EMS provider serving both emergency and non-emergency transport, though operating at vastly larger scale.
• International SOS: Global medical and travel security services firm with significant presence across Asia-Pacific, including medical evacuation and assistance services. Comparable for cross-border medical transport and corporate travel risk management, particularly relevant to AMS's Johor Bahru and South Thailand services.
• Singapore Civil Defence Force (SCDF) Emergency Medical Services: The public-sector 995 emergency ambulance provider in Singapore. SCDF is the dominant emergency responder and effectively a free public substitute; AMS competes by serving non-emergency, interfacility, cross-border, and event cases that SCDF does not cover.

Direct peers

• Orange Valley Nursing Homes (One Aged Care sister company): Singapore nursing home operator consolidated with AMS into One Aged Care under TPG. Direct platform peer sharing ownership and likely customer overlap, as nursing home residents are a key source of non-emergency medical transport demand.
• Econ Healthcare (One Aged Care sister company): Singapore-based nursing home operator now part of One Aged Care alongside AMS. Direct platform peer with shared ownership under TPG; together they form a vertically integrated senior care and transport ecosystem.
• St John Ambulance Singapore: Voluntary humanitarian organization providing ambulance and event medical coverage in Singapore. Directly comparable private/non-profit provider of emergency and event medical services with overlapping customer base in events and community first aid.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/100057354883922
• LinkedInlinkedin.com/company/ambulance-medical-service-pte-ltd
• Instagraminstagram.com/explore/locations/481275193/ams-ambulance-medical-service-pte-ltd

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ambulance Medical Service