Canadian Council on Rehabilitation and Work

What Canadian Council on Rehabilitation and Work does

Canadian Council on Rehabilitation and Work (CCRW) is a national not-for-profit charitable organization founded in 1976 and headquartered in Toronto, with 11 offices spanning coast-to-coast across Canada (Ottawa, Kitchener, Moncton, Halifax, Charlottetown, St. John's, Saint John, Winnipeg, Moose Jaw, and Surrey). Its sole mission is promoting and supporting meaningful and equitable employment of persons with disabilities, addressing a documented 16% employment-rate gap between people with and without disabilities in Canada. CCRW serves two primary customer segments — job seekers with disabilities (free direct services including 1-on-1 coaching, resume support, interview practice, accommodation assistance, and job search support) and employers seeking disability-confident hiring guidance — with secondary engagement with federal, provincial, and municipal government funders and community partners.

CCRW's product portfolio comprises an interconnected digital and service ecosystem. Core offerings include the Untapped Talent national job board, the Career Management Portal (resume templates, cover letter samples, virtual interview simulator), the Disability Confidence Toolkit and accompanying eLearning course (endorsed by CPHR associations for CPD credit), the AccessPath five-assessment workplace accessibility tool, and AI-enhanced Virtual Reality Training with 35+ roleplays. Programmatic offerings include the Job Accommodation Service (JAS), the Partners for Workplace Inclusion Program (PWIP, serving over 4,960 eligible participants from 2003-2013), and the DWC Initiative's Pan-Canadian Strategy for Disability and Work including an annual conference. Reported outcomes include 83% of participants agreeing CCRW helped them directly secure employment, with 75% obtaining employment or returning to school for further training.

CCRW's business model is government-and-donation funded rather than commercially priced. Employment services for job seekers are provided free of charge, with costs covered through government partnerships at federal (Government of Canada, Accessibility Standards Canada) and provincial (Ontario, Saskatchewan, New Brunswick) levels. Employer-facing services are largely funded through government programs and grants, supplemented by charitable contributions via CanadaHelps. The organization is governed by a board of directors chaired by André Laperrière, with Maureen Haan as President & CEO since 2012, and operates with a workforce of 101-250 employees. Strategic leadership includes a Chief Strategy Officer (Debbie Irish), VP of Finance and Operations (Karen Stintz), and directors spanning research, digital operations, and programs.

Name

Canadian Council on Rehabilitation and Work

Legal name

Canadian Council on Rehabilitation and Work

Website

https://ccrw.org

Company type

Private

Founded year

1976

Operating status

Operating

Headcount range

101–250 employees

Short description

Canadian Council on Rehabilitation and Work (CCRW) is a Toronto-based national non-profit, founded 1976, operating 11 offices across Canada to deliver disability employment services, coaching, and digital tools (Untapped Talent job board, VR training, Accessibility Toolkit) to job seekers with disabilities and employers.

Ownership category

akta.pro rank

Product category

Disability Employment Services

NAICS

Vocational Rehabilitation Services (624310), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Employment Agencies (7361), Services-Educational Services (8200)

akta.pro primary industry

Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM)

akta.pro secondary industry

Disability Services & Independent Living Support (BPAGAEAG)

Keywords

• Disability employment services
• Vocational rehabilitation
• Inclusive workplace training
• Job placement support
• Disability confidence training

Headquarters

HQ city

Toronto

HQ country

Canada

HQ region

North America

Offices11 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Revenue model

1. Government Funding: Employment services are funded in part by government sources including federal, provincial (Ontario, Saskatchewan, New Brunswick), and regional programs.
2. Donations and Charitable Contributions: As a national registered not-for-profit organization, CCRW accepts charitable donations through CanadaHelps to support its mission.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

CCRW is a national charitable organization that provides employment services to persons with disabilities, including one-on-one coaching, resume support, interview practice, and job placement assistance delivered through 11 offices across Canada. It also offers employer-focused products such as the Untapped Talent job board, the Disability Confidence Toolkit, AccessPath workplace accessibility assessments, and AI-enhanced Virtual Reality training for inclusive hiring. The organization complements direct services with digital platforms, research, and policy advocacy through the Disability and Work in Canada (DWC) Initiative.

Product overview

CCRW operates as a national not-for-profit organization offering a portfolio of interconnected disability employment services and digital tools. The core offering includes Employment Services providing 1-on-1 coaching, resume support, and job placement assistance for job seekers with disabilities, alongside employer-focused products. Key digital products include Untapped Talent (a national job board), the Career Management Portal (an all-in-one career tool), the Disability Confidence Toolkit and eLearning course (training resources for employers), AccessPath (workplace accessibility assessment), and Virtual Reality Training (AI-enhanced interview practice). The DWC Initiative provides conference-based advocacy and the Pan-Canadian Strategy on Disability and Work. Together, these products form an end-to-end ecosystem supporting job seekers, employers, and communities in building inclusive workplaces.

Differentiator

Problem solved

Functional benefit

Brands

• Untapped Talent: A job board powered by CCRW to help reduce the employment rate gap between people with and without disabilities, connecting disability-confident employers with job seekers with disabilities across Canada.
• Disability Confidence Toolkit
• AccessPath
• Virtual Reality Training

Products and services

• Untapped Talent

Quantifiable outcome

• 83% of participants agree that CCRW helped them directly secure employment
• +2 more outcomes

Named customers9 records

Segments3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

13 partnerships are on record, tiered core and minor.

• National Educational Association of Disabled Students (NEADS)coreStrategic or Co-development PartnerPartner on the SURF project (Sourcing Understanding Through Research for Future Talent), a 3-year longitudinal study on barriers and facilitators for post-secondary graduates with disabilities transitioning from education to employment.
• Carleton University's Accessibility InstitutecoreStrategic or Co-development PartnerPartner on the SURF project studying post-secondary graduates with disabilities transitioning to employment.
• Queen's University's Building and Designing Assistive Technology Lab (BDAT)coreStrategic or Co-development PartnerPartner on the SURF project, providing mentorship and direction through the READi training program.
• Centre For Research On Work Disability PolicycoreStrategic or Co-development PartnerPartner on the DWC Steering Committee working on the Pan-Canadian Strategy for Disability and Work.
• Inclusion CanadacoreStrategic or Co-development PartnerPartner on the DWC Steering Committee working on the Pan-Canadian Strategy for Disability and Work.
• Ontario Network Of Injured Workers' GroupscoreStrategic or Co-development PartnerPartner on the DWC Steering Committee working on the Pan-Canadian Strategy for Disability and Work.
• RealizecoreStrategic or Co-development PartnerPartner on the DWC Steering Committee working on the Pan-Canadian Strategy for Disability and Work.
• Rick Hansen FoundationcoreStrategic or Co-development PartnerPartner on the DWC Steering Committee working on the Pan-Canadian Strategy for Disability and Work.
• Tourism HR CanadaminorStrategic or Co-development PartnerCCRW supported Tourism HR Canada's Belong Project through research consultation, data collection, and focus group analysis for workers with disabilities in Canada's tourism sector.
• Electricity Human Resources Canada (EHRC)minorStrategic or Co-development PartnerCCRW Research assisted in developing two resources on disability and inclusion ('From Disability to Inclusion' and 'Illuminate Opportunity') and consulted on the EnAbling Change toolkit's Safe Space Disclosure Tool.
• Canadian National Institute of the Blind (CNIB)minorChannel Partner/ Reseller/ DistributorOriginal partner on Workplace Essential Skills Partnership (WESP-GTA) pilot project in 2005 when CNIB divested from employment programs.
• Autism Alliance of CanadaminorStrategic or Co-development PartnerCCRW supports this coalition developing a comprehensive National Autism Strategy addressing funding and policy gaps.
• INNoVAminorStrategic or Co-development PartnerCCRW supports INNoVA's Disabilities Mentoring Day which builds connections between talent and business through mentoring opportunities.

Scale indicators6 records

Recent moves2 records

Expansion highlights6 records

Direct peers

• March of Dimes Canada: Canadian national nonprofit providing employment services, vocational rehabilitation, and disability supports across Canada — directly comparable to CCRW in mission, geographic scope, and customer segments (job seekers with disabilities and inclusive employers).
• Disability:IN: Global nonprofit resource hub for disability inclusion in workplaces, offering employer training, certification (Disability Equality Index), and supplier diversity — closely comparable to CCRW's employer-side Toolkit and eLearning offerings.
• Inclusion Canada: Canadian federation advocating for intellectual disability inclusion with employment-related programs and policy work — partner on CCRW's DWC Steering Committee, with overlapping mission and government-relations capabilities.
• Lime Connect: Nonprofit focused on disability inclusion in higher education and employment, with operations in Canada — comparable in its employer-student-job-seeker matching and inclusive-hiring advocacy similar to CCRW's Untapped Talent model.
• Ready Willing and Able (RWA): Canadian initiative helping employers hire people with intellectual disabilities and autism, delivered through a national network — comparable to CCRW's employer-facing inclusive hiring support and direct job placement work.
• Specialisterne: Global organization specializing in employment of people on the autism spectrum and other neurodivergent individuals, with Canadian operations — overlapping with CCRW's disability employment placement model and employer training.
• Neil Squire Society: Canadian nonprofit using technology, education, and employment programs to support people with disabilities — closely comparable to CCRW in assistive-tech-enabled employment services and Canadian national reach.

Broad incumbents

• Goodwill Industries: Large international nonprofit network providing employment services, training, and disability inclusion programs — a broader incumbent that overlaps with CCRW's mission at scale but serves many more workforce segments beyond disability.
• Indeed: Large global job search engine with growing accessibility and inclusive hiring resources — comparable as a broad incumbent in the employer-job-seeker matching space where CCRW operates its specialized Untapped Talent board.
• LinkedIn: Major global professional network and job platform progressively adding accessibility features and inclusive hiring tools — a broad incumbent whose employer-side capabilities increasingly overlap with CCRW's Untapped Talent and Disability Confidence offerings.

Market position

Strengths5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@CCRW
• Facebookfacebook.com/CCRW.org
• LinkedInlinkedin.com/company/canadian-council-on-rehabilitation-and-work-ccrw
• Instagraminstagram.com/ccrw_org
• Xx.com/ccrw

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Canadian Council on Rehabilitation and Work