Chill-N Nitrogen Ice Cream

What Chill-N Nitrogen Ice Cream does

Chill-N Nitrogen Ice Cream, founded in 2012 and headquartered in Miami, Florida, operates a chain of 16 retail locations that sell made-to-order ice cream produced using a proprietary liquid nitrogen flash-freeze process. The core technology uses custom-built equipment to freeze ingredients on demand, producing a smoother texture than traditional methods and generating a visual preparation experience that doubles as in-store entertainment. The product line includes customizable scoops, take-home pints (e.g., Nutella Palooza), and alternative bases to accommodate dietary preferences, with a Chill-N Rewards loyalty program operated through the Toast Tab platform.

The company monetizes through four channels: direct retail sales at company-owned stores, franchise fees and royalties from licensed operators (with a 90-day onboarding promise), event catering for private and corporate functions, and a fundraising program that donates 20% of sales to customer-selected causes. Distribution is omnichannel: owned storefronts, online ordering via Toast Tab, franchise locations, and mobile catering. Chill-N is privately held, founder-led, and has no disclosed parent company, venture backing, or institutional investors. The brand has accumulated over 5.2 million scoops served and won the 2024 Nation's Restaurant News Dessert Showdown along with Miami New Times best-of recognition in 2023 and 2024.

Name

Chill-N Nitrogen Ice Cream

Legal name

Chill-N Ice Cream

Website

https://chilln.com

Company type

Private

Founded year

2012

Operating status

Operating

Short description

Chill-N Nitrogen Ice Cream operates 16 retail locations making made-to-order ice cream via a proprietary liquid nitrogen flash-freeze process, serving individual consumers, event organizers, and franchisees across the Miami/Florida market with retail, catering, fundraising, and pint delivery channels.

Ownership category

akta.pro rank

Headquarters

HQ city

Miami

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Retail Ice Cream Sales: Direct retail sales of made-to-order liquid nitrogen ice cream at physical store locations and through online ordering platform.
2. Franchise Fees and Royalties: Revenue from franchisee licensing including initial franchise fees and ongoing royalties from franchise operations.
3. Catering Services: Event catering services providing ice cream at private events with various package options.
4. Fundraising Programs: Charitable fundraising events where 20% of sales are donated to customer-selected causes.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Chill-N Nitrogen Ice Cream operates and franchises made-to-order liquid nitrogen ice cream shops where each serving is flash-frozen at the point of sale using custom-built equipment. The company sells scoops, take-home pints, catering packages, in-store group experiences, and a fundraising program through 16 physical locations and the Toast Tab online ordering platform.

Product overview

Chill-N is a made-to-order liquid nitrogen ice cream retailer operating 16 locations with over 5.2 million scoops served. The company offers its proprietary liquid nitrogen ice cream technology as its core product, complemented by a loyalty program (Chill-N Rewards), catering services, fundraising programs, and in-store event experiences. The business also operates a franchise model for expansion. Menu items include various flavors such as Nutella Palooza, available for in-store ordering, catering events, and as take-home pints.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Over 5.2 million scoops served

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Salt & Straw: Salt & Straw is a craft, small-batch ice cream scoop shop with an experiential brand and multi-city retail footprint, competing for the same premium, experience-seeking consumer Chill-N targets in Miami and beyond.
• iCream: iCream offers made-to-order liquid nitrogen ice cream with customization and a franchised retail footprint, directly overlapping Chill-N's proprietary process, custom-flavor model, and franchise GTM motion.
• Cold Stone Creamery: Cold Stone Creamery is a large franchised custom-mix ice cream retailer that competes for the same made-to-order, customizable scoop occasion as Chill-N, though using a traditional cold stone instead of liquid nitrogen.
• Marble Slab Creamery: Marble Slab is a franchised premium ice cream chain built around made-to-order mix-ins on a frozen slab, directly comparable to Chill-N's customizable, experience-driven retail model.
• Amy's Ice Creams: Amy's is a Texas-based experiential ice cream chain known for theatrical, made-to-order service and customizable flavors, closely matching Chill-N's experience-led, made-to-order positioning.
• Sub Zero Ice Cream: Sub Zero Ice Cream is the closest direct peer, using liquid nitrogen to flash-freeze made-to-order ice cream in a customer-facing retail format with a franchise model, overlapping Chill-N on core technology, customer experience, and GTM.
• Jeni's Splendid Ice Creams: Jeni's is a premium, brand-led scoop shop and DTC pint shipper that overlaps Chill-N on consumer positioning, premium pricing, and the pint-delivery extension referenced in Chill-N's offering.

Broad incumbents

• Dairy Queen: Dairy Queen is a mass-market frozen treat incumbent with broad US distribution and franchise infrastructure; it competes for the same impulse and family dessert occasions but does not specialize in made-to-order customization.
• Baskin-Robbins: Baskin-Robbins is the largest franchised ice cream chain in the US, competing with Chill-N on occasion-based ice cream consumption and franchise scale, but at a mass-market price and flavor positioning rather than premium made-to-order.

Emerging players

• 16 Handles: 16 Handles is a self-serve frozen yogurt chain that competes with Chill-N for the customizable dessert occasion, particularly with younger consumers and families, though with a different core product.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Customer concentration

• Xtwitter.com/chilln_icecream
• Facebookfacebook.com/ChillN.Pinecrest
• Instagraminstagram.com/chilln_icecream
• TikToktiktok.com/@chilln_icecream

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Chill-N Nitrogen Ice Cream