Settlers Hospitality
Settlers Hospitality is a family-owned hospitality management company operating six historic boutique hotels, multiple restaurants, catering, vacation rentals, and lifestyle venues across Pennsylvania and New York's Pocono Mountains region, serving leisure travelers, wedding clients, and corporate retreat groups.
- Company typePrivate
- Founded1978
- HeadquartersHawley, United States
- Headcount51–100
- GTM typeB2C
- OfferingServices
What Settlers Hospitality does
Settlers Hospitality Group is a privately held, family-owned hospitality management company founded in 1978 and headquartered in Hawley, Pennsylvania. The company operates a vertically integrated portfolio of six historic boutique hotels (The Settlers Inn, Ledges Hotel, Hotel Anthracite, Silver Birches Resort, The Sayre Mansion, and The Chestnut Inn) spanning Pennsylvania's Pocono Mountains, Bethlehem, and central New York, alongside nearly nine owned-and-operated food and beverage outlets ranging from farm-to-table fine dining and a craft brewery (Runaway Train Brewery) to a coffee house and wine bar, five vacation rental properties, and eight dedicated wedding venues plus meeting spaces across the portfolio.
The company monetizes through four interconnected revenue streams: nightly lodging and long-term vacation rental stays (transaction and subscription-style recurring revenue), on-site food and beverage, full-service catering and events through Blu Stone Caterers and in-house teams, and lifestyle/experiential revenue from a private social club (Vault 240), a 24/7 fitness center (Lake Region Fitness), and a retail floral shop (Gorgeous Floral). Pricing is unit-based, varying by property, season, and event scale, with a 3 percent surcharge on credit card payments at most venues.
Distribution is direct-to-consumer: bookings occur through the company's website and reservation system, by phone, or in-person at each venue. The company does not use resellers or external distributors. Marketing runs through its owned website, email newsletters, social media channels, an events calendar, gift cards, and a long-term partnership with Tambourine covering nine redesigned websites for unified direct-booking and storytelling. Target segments are leisure travelers, wedding and event clients, and corporate retreat and meeting groups drawn to historic properties in scenic northeastern US locations.
Settlers Hospitality firmographics
Firmographics- Name
- Settlers Hospitality
- Legal name
- Settlers Hospitality Group
- Website
- https://settlershospitality.com
- Company type
- Private
- Founded year
- 1978
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Settlers Hospitality is a family-owned hospitality management company operating six historic boutique hotels, multiple restaurants, catering, vacation rentals, and lifestyle venues across Pennsylvania and New York's Pocono Mountains region, serving leisure travelers, wedding clients, and corporate retreat groups.
- Ownership category
- akta.pro rank
Settlers Hospitality industry classification
Industry- Product category
- Boutique Hospitality Services
- NAICS
- Hotels (except Casino Hotels) and Motels (72111), Accommodation (721), Food Service Contractors (722310), Other Traveler Accommodation (72119)
- SIC
- Hotels, Rooming Houses, Camps & Other Lodging Places (7000), Hotels & Motels (7011), Retail-Eating & Drinking Places (5810)
- akta.pro primary industry
- Resort-Area Full-Service Hotels (Non–All-Inclusive) (THAGAAAD)
- akta.pro secondary industries
- Hotel & Resort Restaurants (THAFACAH), Resort Convention Hotels (THAGALAC), Eco-Lodges (Sustainable/Nature-Based) (THAGAIAC)
Keywords
Where Settlers Hospitality is headquartered
LocationHeadquarters
- HQ city
- Hawley
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Settlers Hospitality business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure, Technology or R&D
Revenue model
- Lodging/Hotel Accommodations: Revenue from overnight stays across six boutique historic hotels offering various room types, long-term rentals (30+ days), and vacation rental properties including The Big House, The Sunset House, Singer Lane Homes, The Paupack Lodge, and The House at High Falls.
- Food & Beverage: Revenue from owned and operated restaurants including farm-to-table fine dining, casual lake front dining, craft brewery, coffee house, wine bar, and private dining experiences across the portfolio.
- Catering & Events: Full-service catering for weddings, corporate events, and private celebrations through Blu Stone Caterers, Cocoon Catering Company, and in-house catering teams. Eight dedicated wedding venues and multiple meeting spaces.
- Retail & Lifestyle Experiences: Revenue from Gorgeous Floral (floral arrangements, home decor), Lake Region Fitness (24/7 gym membership), and Vault 240 (private social club membership).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Afternoon Tea at The Sayre Mansion |
| Unit Pricing | Pay-as-you-go | Prime Rib Night at Hotel Anthracite |
| Unit Pricing | Pay-as-you-go | Prime Rib Fridays at The Chestnut Inn |
| Unit Pricing | Pay-as-you-go | Pasta Night at Frogtown Tavern |
| Unit Pricing | Pay-as-you-go | Burger & Brew Night at various venues |
| Unit Pricing | Pay-as-you-go | Yoga Classes at Silver Birches/Lake Region Fitness |
| Unit Pricing | Pay-as-you-go | Sip, Dip & Slide at Glass-wine.bar.kitchen |
| Unit Pricing | Pay-as-you-go | Grilling in Grant's Woods at The Settlers Inn |
| Unit Pricing | Pay-as-you-go | Mother's Day Brunch Buffet |
| Unit Pricing | Pay-as-you-go | The Dock Mother's Day Specials |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels6 records
Settlers Hospitality product offering
Product offeringCore offering
Settlers Hospitality is a family-owned hospitality management company that owns and operates six historic boutique hotels, multiple restaurants (farm-to-table fine dining, casual, brewery, coffee house, wine bar), eight wedding venues, full-service catering operations, vacation rental properties, and lifestyle experiences in Pennsylvania's Pocono Mountains and northeastern U.S. The company serves leisure travelers, couples, wedding clients, corporate groups, and vacation rental guests through direct property bookings, on-site dining, and event hosting.
Product overview
Settlers Hospitality is a hospitality management company operating a portfolio of boutique hotels, restaurants, experiences, and vacation rentals in Pennsylvania's Pocono Mountains region. The company operates six distinct hotel properties (The Settlers Inn, Silver Birches Resort, Ledges Hotel, Hotel Anthracite, The Sayre Mansion, The Chestnut Inn), multiple dining venues (fine dining, casual eateries, coffee house, brewery), event and catering services (The Undercroft, The Boiler Room, The Waterfront, Blu Stone Caterers), and lifestyle experiences (Hawley Silk Mill, Lake Region Fitness, Vault 240, Gorgeous Floral). Additionally, the company manages vacation rental properties including The House at High Falls, The Paupack Lodge, Singer Lane Homes, The Sunset House, and The Big House. The portfolio spans the four hospitality quadrants of hotels, restaurants, experiences, and catering, with a focus on historic preservation and farm-to-table dining.
Differentiator
Problem solved
Functional benefit
Products and services
- The Settlers Inn The flagship historic arts and crafts lodge and farm-to-table fine dining restaurant set on gardens along the Lackawaxen River; serves as the original property that founded Settlers Hospitality in 1978, offering overnight lodging and award-winning fine dining (AAA Four Diamond).
- Silver Birches Resort A vintage lakefront resort on the shores of Lake Wallenpaupack featuring sunset views, lodging, multiple dining outlets including The Dock restaurant, and event venues for up to 300 guests.
- Ledges Hotel A Peter Bohlin-designed industrial contemporary boutique hotel located directly inside the Wallenpaupack Gorge, featuring Glass-wine.bar.kitchen restaurant and proximity to Paupack High Falls.
- Hotel Anthracite A modern hotel in Carbondale, PA with historical immersion themes, featuring Köl Grill restaurant, Gravity Hall event space accommodating up to 350 guests, and a grand ballroom.
- The Sayre Mansion A historic boutique hotel in Bethlehem, PA offering luxurious accommodations, refined services, The Founder's Table six-course dining experience, and catering by Karen Hunter.
- The Chestnut Inn A bed and breakfast tradition since 1927 on the shores of Oquaga Lake in Central New York, offering French-inspired fine dining and casual tavern fare with Sunday brunch; inducted into Historic Hotels of America.
- Glass-wine.bar.kitchen A sophisticated yet casual small plates dining experience set in a towering waterfall gorge at Ledges Hotel, featuring a domestic wine and cocktail program with tapas-style cuisine.
- The Dock on Wallenpaupack A casual vintage eatery on the shores of Lake Wallenpaupack offering simple, time-proven classics in a waterfront setting accessible by car or boat.
- Köl Grill A casual bar and grill located in Hotel Anthracite featuring traditional and creative dishes with weekly specials and culinary events in a modern setting.
- Cocoon Coffee House & Bakery A peaceful coffee house at Hawley Silk Mill featuring handcrafted locally roasted coffee drinks, quick service breakfast and lunches with fresh baked bread and pastries, plus local produce.
- Runaway Train Brewery A craft brewery in Honesdale, PA celebrating the region's railroading legacy with elevated pub food, located in a historic building along the D&H Railroad tracks.
- The Undercroft Event Venue A traditional historic arts and crafts event venue at The Settlers Inn set on gardens along the Lackawaxen River, accommodating up to 150 guests with optional riverside or garden ceremonies.
- The Boiler Room Event Space An industrial contemporary event space at Hawley Silk Mill set alongside the Wallenpaupack Gorge accommodating up to 75 guests with tented ceremony space available on decks overlooking waterfalls.
- The Waterfront at Silver Birches A vintage waterfront venue at Silver Birches Resort with panoramic views of Lake Wallenpaupack accommodating up to 300 guests, featuring ceremony and cocktail options on waterfront lawns.
- Blu Stone Caterers A full-service catering operation delivering signature Settlers Hospitality cuisine, superior quality, and attention to detail, specializing in weddings, celebrations, corporate retreats, and private dinners with custom menus.
- The House at High Falls A vacation rental overlooking the Paupack High Falls gorge with four bedrooms, two and a half baths, located half a mile upstream from Ledges Hotel.
- The Paupack Lodge A cozy vacation lodge in the Paupack Hills Golf Club with four bedrooms and three and a half baths, located seven miles from Silver Birches Resort.
- The Sunset House A newly updated cottage with tranquil Lake Wallenpaupack views featuring three bedrooms plus den, two bathrooms, sleeping eight private or ten total, located half a mile from Silver Birches.
- The Big House A lakefront vacation home at Silver Birches Resort sleeping ten guests with three bedrooms and three bathrooms.
- Hawley Silk Mill A historic landmark in Hawley repurposed into a vibrant lifestyle center housing shops, fine art gallery, businesses, services, Lake Region Fitness center, event spaces, and Lackawanna College campus.
- Lake Region Fitness A state-of-the-art 24/7 gym located at Hawley Silk Mill equipped with cardio machines and free weights, offering membership-based access.
- Vault 240 A private social club in Hawley offering 'Roaring 2020s' lifestyle and refined services with membership access to dining, celebrations, meetings, wellness, and cultural experiences.
- Gorgeous Floral A boutique retail shop offering stunning floral arrangements, houseplants, unique vessels, terrariums, home and garden decor, and elegant centerpieces for all occasions.
Quantifiable outcome
- AAA Four Diamond award achieved by flagship restaurant (The Settlers Inn)
- +3 more outcomes
Companies that use Settlers Hospitality
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles4 records
Settlers Hospitality technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Settlers Hospitality partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- TambourinecoreTambourine, a global hotel marketing technology company, completed a comprehensive digital overhaul for Settlers Hospitality, redesigning nine websites across their portfolio of boutique hotels, restaurants, and retail businesses. The project unified Settlers Hospitality's online presence with consistent design, storytelling cohesion, and streamlined content management across all brand touchpoints. The collaboration marks a long-term partnership with Tambourine providing its marketing technology and services to enhance guest experience and commercial performance.
Scale indicators5 records
Recent moves8 records
Expansion highlights5 records
Settlers Hospitality competitors and assessment
Company assessmentDirect peers
- 21c Museum Hotels: Boutique hotel brand combining contemporary art, historic adaptive reuse, and destination F&B. Highly comparable in marrying historic preservation with upscale F&B and event programming at boutique scale.
- Charlestowne Hotels: Third-party management company for soft-branded and independent lifestyle/historic hotels across the eastern US. Comparable in operating model (multi-property independent/historic management) and target guest profile.
- Salamander Hotels & Resorts: Operates a small portfolio of luxury and historic destination resorts and hotels with strong F&B and equestrian/event programming. Directly comparable in size (~6-10 properties), historic-luxury positioning, and integrated F&B/event strategy.
- Pineapple Hospitality: Hospitality management company focused on independent boutique hotels, inns, and resorts in the Mid-Atlantic and Northeast. Most directly comparable in scale, region, and independent/portfolio management model.
Regional players
- The Valley Group of Hotels: Family-owned operator of boutique hotels and event venues in Pennsylvania's Pocono Mountains and Lehigh Valley. Direct regional competitor with overlapping wedding, lodging, and F&B offerings in the same market.
- Woodloch Resort: Family-owned destination resort in the Pocono Mountains with extensive F&B, events, and recreational programming. Direct regional competitor for leisure, wedding, and corporate retreat demand in NEPA.
Broad incumbents
- Hersha Hospitality Trust: Public REIT operating a portfolio of ~25 boutique and lifestyle hotels concentrated in the Northeast and Mid-Atlantic US. Closest publicly-traded analog in terms of Northeast-centric upscale boutique hotel portfolio and asset-light management focus.
- KSL Resorts: Owner and operator of destination resorts and historic hotels with integrated F&B, spa, and event capabilities. Comparable in resort/destination model but materially larger (10+ properties, multiple brands).
- Davidson Hotels & Resorts: Large independent hotel management and investment company with a diverse portfolio of full-service and lifestyle properties. Comparable in operating philosophy (independent management across multiple upscale properties) but larger scale.
Emerging players
- Proper Hospitality: Luxury lifestyle hotel brand with a small portfolio of boutique properties emphasizing distinctive architecture, F&B, and destination experience. Comparable in size and historic/luxury positioning though more urban-coastal.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Settlers Hospitality social profiles
Digital presenceSettlers Hospitality financial estimates
Financial estimateRevenue estimate
Valuation estimate
Settlers Hospitality leadership team
Management profileNumber of profiles
Profiles19 records
Settlers Hospitality subsidiaries and ownership
Company hierarchySubsidiaries20 records
Settlers Hospitality funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Settlers Hospitality M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Settlers Hospitality
What does Settlers Hospitality do?
Settlers Hospitality is a family-owned hospitality management company that owns and operates six historic boutique hotels, multiple restaurants (farm-to-table fine dining, casual, brewery, coffee house, wine bar), eight wedding venues, full-service catering operations, vacation rental properties, and lifestyle experiences in Pennsylvania's Pocono Mountains and northeastern U.S. The company serves leisure travelers, couples, wedding clients, corporate groups, and vacation rental guests through direct property bookings, on-site dining, and event hosting.
Is Settlers Hospitality a public or private company?
Settlers Hospitality is a private company. It is classified as family owned and is currently operating.
When was Settlers Hospitality founded?
Settlers Hospitality was founded in 1978. It employs 51 to 100 people.
Where is Settlers Hospitality based?
Settlers Hospitality is headquartered in Hawley, United States, in the North America region.
How does Settlers Hospitality make money?
Four revenue lines are on record. Lodging/Hotel Accommodations are the primary driver. The others are food & Beverage, catering & Events and retail & Lifestyle Experiences.
Who are Settlers Hospitality's main competitors?
Direct peers on record are 21c Museum Hotels, Charlestowne Hotels, Salamander Hotels & Resorts and Pineapple Hospitality. Regional players are The Valley Group of Hotels and Woodloch Resort. Broad incumbents are Hersha Hospitality Trust, KSL Resorts and Davidson Hotels & Resorts. Proper Hospitality is listed as an emerging player.
Does Settlers Hospitality have an API?
No public API is recorded for Settlers Hospitality.
What industry is Settlers Hospitality in?
Settlers Hospitality's product category is Boutique Hospitality Services. Its primary akta.pro industry code is THAGAAAD, Resort-Area Full-Service Hotels (Non–All-Inclusive), with a secondary code of THAFACAH, Hotel & Resort Restaurants. Its NAICS code is 72111 and its SIC code is 7000.