City of Evansville

What City of Evansville does

The City of Evansville, Indiana, is a municipal government entity established in 1812 and headquartered at 1 NW Martin Luther King Jr Blvd in Evansville, Indiana. It serves as the primary provider of essential public services for the residents and businesses of Evansville and Vanderburgh County, functioning as the commercial, medical, educational, and cultural hub for the Indiana/Kentucky/Illinois tristate region. The City operates jointly with Vanderburgh County, sharing administrative facilities at the Civic Center Complex. Service delivery spans public safety (Police, Fire, Emergency Management), transportation infrastructure (METS transit system, streets, traffic engineering), parks and recreation, building and code enforcement, water and sewer utilities, and community development. Leadership is provided by Mayor Stephanie Terry and a structured executive team including a CIO (Vernon Lutz), Police Chief, HR leadership, and Safety & Risk Management.

The City's core product is its unified eGovernment platform, delivered through the evansvillegov.org website and built on infrastructure provided by CORE Business Technologies. The platform includes the Action Center for citizen concern reporting, a Services Index, a GIS Hub Portal on ArcGIS for spatial data, an Events Calendar, a Locations & Facilities Directory, and a Citizen Self Service Portal for permit applications, property tax payments, and inspections. Supporting infrastructure includes SSL encryption, cookie-based session management, and a dedicated intranet for employees. Distribution is multi-channel: in-person at the Civic Center Complex, digital self-service via the website, and the METS transit system for transportation.

The City is funded through property tax revenue, service fees and licenses (marriage licenses, traffic citations, building permits), and voluntary donations to parks and recreation facilities. Government fees are established by municipal ordinance and state law (e.g., $25 marriage license for in-county residents, $65 for out-of-state, $50 plumbing permits). There is no traditional commercial revenue model, and the entity is not comparable to a private-sector company on standard revenue or growth metrics. Customer segments are defined geographically (all residents and businesses within the jurisdiction) and demographically (youth and families participating in city programs). Recent strategic emphasis includes the Certified Community Behavioral Health Clinic (CCBHC) program operated with Southwestern Behavioral Healthcare, which handled 632 crisis calls in 2025, and partnerships with federal agencies (EEOC, DOL) on workforce rights education.

Name

City of Evansville

Legal name

City of Evansville, Indiana

Website

https://evansvillegov.org

Company type

Private

Founded year

1812

Operating status

Operating

Headcount range

101–250 employees

Short description

The City of Evansville is a municipal government entity established in 1812 that provides essential public services — public safety, transportation, parks, utilities, and code enforcement — to residents and businesses of Evansville and Vanderburgh County, Indiana, via a unified eGovernment platform and joint city-county administration.

Ownership category

akta.pro rank

Product category

Municipal Government Services

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Local Transportation, Parking & Mobility Administration (BPAIACAM), Planning, Zoning, Permitting & Code Enforcement (BPAIACAE), City Clerk/Records, Elections & Civic Engagement (BPAIACAB), Parking & Curbside Management Authorities (Municipal Parking, Permits, Loading Zones) (BPAIALAL)

Keywords

• Municipal services
• Public administration
• Government services
• City services
• Public safety

Headquarters

HQ city

Evansville

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Property Tax Revenue: Property taxes collected from residents and businesses within Evansville and Vanderburgh County
2. Service Fees and Licenses: Fees collected for marriage licenses, traffic citations, building permits, and other government services
3. Parks and Recreation Donations: Voluntary donations to various city parks, facilities, and programs including Garvin Park, Roberts Park, Mesker Park Zoo, and Aquatic Center

Pricing tiers

Distribution channels3 records

Marketing channels7 records

Core offering

City of Evansville is the municipal government of Evansville, Indiana, providing essential public services to residents and businesses. Its core offerings include public safety (police and fire), transportation (METS transit system), parks and recreation, building permits and code enforcement, water and sewer utilities, property tax administration, and civic engagement through a unified eGovernment website platform. The city operates jointly with Vanderburgh County, sharing administrative services and facilities at the Civic Center Complex.

Product overview

The City of Evansville and Vanderburgh County operate a unified eGovernment platform that provides residents and visitors with access to municipal services through multiple integrated modules. The core offering consists of a central government website (evansvillegov.org) that serves as the primary interface, supported by specialized sub-platforms including the Action Center for citizen concerns and service requests, a Services Index for navigating city and county departments, a GIS Hub Portal for geographic data and open data access, an Events Calendar for community activities, and a Locations Directory for city facilities. The platform also includes a Citizen Self Service Portal for online transactions such as permit applications and property tax payments. These components work together to deliver comprehensive government services to the Indiana/Kentucky/Illinois tristate region, with content management and design provided by CORE Business Technologies.

Differentiator

Problem solved

Functional benefit

Products and services

• City of Evansville & Vanderburgh County Government Website Official municipal government website providing access to city and county services, departments, news, events, online forms, and government records for residents and visitors of Evansville, Indiana.
• Action Center Online citizen concern portal enabling residents to submit service requests, report issues, and communicate with various city departments including animal control, building commission, fire department, police, and public works.
• Services Index Comprehensive directory of city and county services including property tax payments, permit applications, election information, court records, and various self-service options for residents.
• GIS Hub Portal Open data and geographic information system portal providing access to spatial data, maps, and location-based information for Vanderburgh County and City of Evansville.
• Events Calendar Public calendar system for city and county events, meetings, and community activities with registration and iCal export capabilities.
• Locations & Facilities Directory Interactive directory of city and county facilities, offices, and locations with mapping capabilities and contact information.
• Citizen Self Service Portal Online portal enabling citizens to access property tax services, permit applications, building inspections, and other municipal transactions.
• Marriage Licenses and Records County Clerk's Office service providing marriage licenses ($25 for in-county residents, $65 for out-of-state applicants), marriage record copies ($1.00 regular, $4.00 certified), and related vital records.
• Building Permits and Inspections Digital platform for building, electrical, HVAC, and plumbing permits and contractor licensing. Plumbing permits are priced at $50.00. Services support construction and development activities within the city.
• METS Transit System Metropolitan Evansville Transit System providing bus routes, mobility services for ADA compliance, and fixed-route transit throughout the city for residents and visitors.
• Property Tax Administration Property tax collection and administration service for residents and businesses within Evansville and Vanderburgh County, Indiana, including online payment capabilities.
• Parks and Recreation Services City parks, facilities, and programs including Garvin Park, Roberts Park, Mesker Park Zoo, and the Aquatic Center, with opportunities for voluntary donations.
• Certified Community Behavioral Health Clinic (CCBHC) Program Behavioral health crisis response program providing clinicians as first responders instead of law enforcement, responding to 632 crisis calls in 2025 and treating 67.4% of individuals in the community.
• Human Relations Commission Services Civil rights enforcement and human relations advocacy services including educational sessions on workplace rights under the Pregnant Workers Fairness Act and PUMP Act.

Quantifiable outcome

• 67.4% of individuals in crisis treated in community rather than hospitals or jails through CCBHC program

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Four partnerships are on record, tiered minor and core.

• Indiana Commission on the Social Status of Black MalesminorStrategic or Co-development Partner · 12 April 2025Sponsorship of the Indiana Black Barbershop Health Initiative, a signature program providing free health screenings at local barbershops since 2011
• U.S. Equal Employment Opportunity Commission (EEOC) Indianapolis District OfficeminorStrategic or Co-development Partner · 2 August 2023Joint presentation of an informational session on the Pregnant Workers Fairness Act and PUMP Act at Old National Events Plaza, providing education on workplace rights to Evansville residents and employers
• U.S. Department of Labor Wage and Hour Division (WHD) Indianapolis District OfficeminorStrategic or Co-development Partner · 2 August 2023Collaborated with EEOC and the Evansville-Vanderburgh Human Relations Commission to present information session on federal labor laws affecting pregnant workers and nursing mothers
• Southwestern Behavioral HealthcarecoreStrategic or Co-development PartnerCollaborative partner in the Certified Community Behavioral Health Clinic (CCBHC) program, which provides clinicians as first responders to behavioral health crises instead of law enforcement, responding to 632 crisis calls in 2025

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Others

• CORE Business Technologies: Vendor providing the eGov platform that powers evansvillegov.org. Relevant ecosystem participant for understanding the City's technology stack and digital-service capabilities.
• Vanderburgh County Government: Co-located county government sharing the Civic Center Complex and many administrative functions with the City. Most directly intertwined governance peer.

Direct peers

• City of South Bend, Indiana: Indiana municipal government operating police, fire, transit (Transpo), parks, and permitting services. Comparable in population tier and service mix to Evansville.
• City of Muncie, Indiana: Indiana municipal government of similar population tier operating police, fire, transit (MITS), and parks/recreation. Comparable in budget constraints and Rust-Belt economic dynamics.
• City of Fort Wayne, Indiana: Second-largest city in Indiana with comparable municipal functions (police, fire, transit, utilities, permitting) and similar population tier (~265K). Direct peer as an Indiana municipal government of similar scope.
• City of Lafayette, Indiana: Indiana city of comparable population (~71K) providing police, fire, transit, utilities, and permitting — directly comparable in service mix and governance model.
• City of Bloomington, Indiana: Indiana municipal government with full-service operations and a notably developed digital services portal, often cited as a benchmark for civic tech in the state.
• City of Terre Haute, Indiana: Indiana city of similar size (~58K) offering the same core municipal service stack. Direct peer for budget, staffing, and digital-service comparison.

Regional players

• City of Louisville, Kentucky: Adjacent tristate-region hub across the Ohio River; comparable as a regional commercial/medical/educational anchor with broader scale and an eGov platform (Metro311).
• City of Owensboro, Kentucky: Kentucky municipal government in the Evansville tristate orbit; comparable mid-sized service mix without direct overlap, useful as a regional benchmark.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key highlights6 records

Customer concentration

• Xx.com/EvansvilleINGov
• YouTubeyoutube.com/channel/UCDJiqNXfClLXduCqkWfhKAg
• Facebookfacebook.com/City-of-Evansville-Government-61567020298488
• Instagraminstagram.com/mayorstephanieterry
• LinkedInlinkedin.com/company/vanderburgh-county-indiana

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Evansville