City of Rock Springs

What City of Rock Springs does

The City of Rock Springs is a municipal government and political subdivision of the State of Wyoming, founded in 1888 and headquartered at 212 D Street in Rock Springs, Sweetwater County. It serves approximately 23,500 residents with a comprehensive portfolio of municipal services delivered through departments including Police (Chief Bill Erspamer), Fire (Chief Jim Wamsley), Parks and Recreation (Director JJ Syvrud), Finance and Administration (Director Matt McBurnett), Engineering and Operations (Director Paul Kauchich), Planning and Zoning, Public Services, Public Housing, Municipal Court, Animal Control, and a City Museum. The city operates an extensive physical infrastructure footprint of 23+ parks, multiple aquatic facilities (outdoor pools, splash pads, indoor aquatic center), the 27-hole White Mountain Golf Course, the Wataha Recreational Complex with ball fields and a fishing pond, a Family Recreation Center, a Civic Center, a museum, and dedicated facilities for animal control, cemetery operations, and water reclamation.

The city's underlying technology stack is conventional municipal-grade rather than proprietary: the website (rswy.net) runs on the third-party Revize CMS and integrates self-service portals for utility billing, police records requests, park pavilion reservations, public-records requests (via GovQA), and resident issue reporting. A GIS mapping system supports city planning, zoning, and infrastructure management. Revenue mechanics span mandatory streams — annual property taxes, monthly water and sewer utility fees, and sales-tax-adjacent charges — alongside discretionary fee streams including business and liquor licenses, building and construction permits, golf green fees and annual passes ($300–$1,415), pool admissions, pavilion rentals, and per-request police report and background check fees ($3–$5 per item). Customer segments are organized as a hybrid of geographic (Rock Springs residents, Sweetwater County resource seekers) and persona-based (recreation users and visitors, local businesses). Service delivery is conducted in person at City Hall (212 D Street) and department offices, through physical recreation facilities distributed citywide, and increasingly via the online self-service portal layer.

Name

City of Rock Springs

Legal name

City of Rock Springs

Website

https://rswy.net

Company type

Private

Founded year

1888

Operating status

Operating

Headcount range

251–500 employees

Short description

The City of Rock Springs is a Wyoming municipal government serving approximately 23,500 residents with utilities, public safety, parks, recreation, public housing, and community services, delivered through 23+ parks, dedicated department offices, and online self-service portals.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Nature Parks and Other Similar Institutions (71219), Water, Sewage and Other Systems (2213), Administration of Urban Planning and Community and Rural Development (92512)

SIC

Services-Amusement & Recreation Services (7900), Water Supply (4941)

akta.pro industry

PRIMARYBPAIACAI

Parks, Recreation & Cultural Services

Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration

Keywords

• Municipal government services
• Parks and recreation
• Public safety services
• Utility billing services
• Community development

Headquarters

HQ city

Rock Springs

HQ country

United States

HQ region

North America

Offices35 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D

Revenue model

1. Property Taxes: Annual property tax revenue collected from residents and businesses within city limits to fund general operations, public safety, and municipal services
2. Utility Fees (Water, Sewer): Monthly utility billing for water and sewer services provided to residential and commercial customers
3. Business and Liquor Licenses: Fees collected from businesses operating within the city for required municipal licensing
4. Parks and Recreation Fees: Revenue from golf course green fees, pool admissions, facility rentals, and recreation program registrations
5. Building and Construction Permits: Fees for building permits, inspections, and zoning approvals for construction projects
6. Police Records and Background Check Fees: Fees for accident reports, police report requests, and criminal background checks

Pricing tiers

Distribution channels5 records

Marketing channels7 records

Core offering

The City of Rock Springs operates as a municipal government providing administrative services, public safety (police and fire), water and sewer utilities, parks and recreation facilities, planning and zoning, public housing, cemetery, museum, and municipal court services to approximately 23,500 residents. Services are delivered through physical facilities (City Hall, parks, recreation centers, pools, golf course), online portals, and in-person service centers.

Product overview

The City of Rock Springs operates as a municipal government providing a comprehensive portfolio of public services and community facilities. The Parks and Recreation Department manages over 20 parks, multiple aquatic facilities (outdoor pools, splash pads, indoor aquatic center), the Wataha Recreational Complex with ball fields and fishing pond, the White Mountain Golf Course (27-hole championship course), Family Recreation Center (aquatic, gym, ice arena), Civic Center, and the Rock Springs Museum. Additional city services include public housing, utility billing, animal control, police and fire departments, and planning/zoning. The city's offerings are delivered through physical facilities and services rather than a software product platform.

Differentiator

Problem solved

Functional benefit

Products and services

• City Parks and Park Directory

Named customers2 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• Wyoming Game and Fish DepartmentcoreStrategic or Co-development PartnerAnnual stocking of Rainbow Trout in the fishing pond at Wataha Recreational Complex. The city maintains the pond and Game and Fish provides the fish stock, creating a recreational fishing opportunity for residents.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Town of Jackson: Wyoming tourism-anchored municipal government operating parks, recreation, and community services at much smaller population but with a recreation/tourism revenue mix that informs the upper-bound upside case for recreation-driven Wyoming municipalities.

Direct peers

• City of Gillette: Wyoming coal-producing city with energy-sector economic base analogous to Rock Springs; operates comparable municipal utilities, parks and recreation, and public safety services for ~33K residents.
• City of Sheridan: Wyoming city combining heritage tourism, parks, recreation, and municipal utilities; provides a benchmark for recreation-driven municipal economics in a Wyoming context.
• City of Cheyenne: Wyoming's capital and largest city, operating municipal utilities, parks and recreation, police, public works, and a similar mix of administrative, licensing, and utility services scaled to a larger population (~65K). Closest direct comparable among Wyoming municipal governments.
• City of Evanston: Southwestern Wyoming municipality of similar size (~12K residents) operating parks, recreation, utilities, and public safety; offers a like-for-like peer for smaller Wyoming municipal operations.
• City of Green River: Neighboring Sweetwater County city with a closely overlapping service portfolio (parks, recreation, utilities, police, public works) and shared regional economy; the most directly comparable municipal peer.
• City of Rawlins: Wyoming municipality along the I-80 corridor with comparable energy/heritage economic base and a similar municipal service portfolio of utilities, parks, and public safety.
• City of Laramie: University-town Wyoming municipality operating parks and recreation (including aquatic facilities), utilities, police, planning/zoning, and community services for ~32K residents; closest mid-sized peer with comparable service mix.
• City of Casper: Wyoming's second-largest city with a similar energy-sector economic heritage, operating water/wastewater utilities, parks and recreation, public safety, and community development services scaled to ~58K residents.
• City of Riverton: Central Wyoming city of comparable size operating parks and recreation, utilities, and community services; useful benchmark for mid-sized Wyoming municipal recreation economics.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks4 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@rockspringswy
• Facebookfacebook.com/RSParksandRec
• Instagraminstagram.com/rockspringscity
• LinkedInlinkedin.com/company/city-of-rock-springs

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Rock Springs