City of Smyrna
The City of Smyrna is a municipal government in Cobb County, Georgia (founded 1872, AAA-rated) that delivers utilities, sanitation, public safety, parks, permitting, courts, and economic-development services directly to its 56,000+ residents and local businesses across 15 square miles of Metro Atlanta.
- Company typePublic
- Founded1872
- HeadquartersSmyrna, United States
- Headcount501–1,000
- GTM typeB2C
- OfferingServices
City of Smyrna firmographics
Firmographics- Name
- City of Smyrna
- Legal name
- City of Smyrna
- Website
- https://smyrnaga.gov
- Company type
- Public
- Founded year
- 1872
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- The City of Smyrna is a municipal government in Cobb County, Georgia (founded 1872, AAA-rated) that delivers utilities, sanitation, public safety, parks, permitting, courts, and economic-development services directly to its 56,000+ residents and local businesses across 15 square miles of Metro Atlanta.
- Ownership category
- akta.pro rank
City of Smyrna industry classification
Industry- Product category
- Municipal Government Services
- NAICS
- Administration of Housing Programs, Urban Planning, and Community Development (9251), Water Supply and Irrigation Systems (221310), Administration of Environmental Quality Programs (9241)
- SIC
- Refuse Systems (4953), Water Supply (4941), Services-Facilities Support Management Services (8744), Water, Sewer, Pipeline, Comm & Power Line Construction (1623)
- akta.pro primary industry
- Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)
- akta.pro secondary industries
- Economic Development & Business Licensing (Local) (BPAIACAN), State/Provincial Housing, Urban/Regional Planning & Community Development (BPAIABAM), Public Works / In-House Municipal Collection Operations (EUAIAAAF)
Keywords
Where City of Smyrna is headquartered
LocationHeadquarters
- HQ city
- Smyrna
- HQ country
- United States
- HQ region
- North America
Offices10 records
Markets served
City of Smyrna business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Others
Revenue model
- Property Tax Collection: Property taxes issued in September, due in November. The city offers homestead exemptions for homeowners including age-based and disability-based exemptions. No municipal sales taxes imposed.
- Utility Services (Water, Sewer, Sanitation): Monthly utility billing for water, sewer, and sanitation/recycling services. New utility rates effective June 1, 2026. Multiple payment options including online, phone, mail, bank draft, and in-person.
- Business Licenses and Permits: Occupational taxes collected through annual business license renewals. Building permits, zoning applications, alcohol permits, taxi permits, and photo/film permits also generate revenue.
- Red-Light Safety Camera Program: Civil citations for red-light running violations at $70 per offense. Program is self-funded through fines and does not affect city funds. Revenue supports other traffic safety initiatives.
- Sanitation Services: Weekly garbage, recycling, and yard waste collection. Large item pickup available for $30 per item. Extra garbage carts at $15 per month. Yard waste bags and carts available for purchase.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Red-Light Camera Violation Fine |
| Unit Pricing | Pay-as-you-go | Large Item Collection Fee |
| Subscription | Monthly | Extra Garbage Cart Monthly Fee |
| One time/ perpetual license | Pay-as-you-go | Yard Waste Cart Purchase |
| Transaction based/ take rate | Pay-as-you-go | Online Property Tax Payment Processing |
| Transaction based/ take rate | Pay-as-you-go | Online Utility Bill Payment Processing |
Go-to-market motion1 record
Distribution channels6 records
Marketing channels8 records
City of Smyrna product offering
Product offeringCore offering
The City of Smyrna is a municipal government that delivers essential public services to more than 56,000 residents across approximately 15 square miles in Cobb County, Georgia. Its core offerings include water and sewer utilities, residential sanitation and recycling collection, police and fire protection, municipal court, parks and recreation facilities and programs, public library services, property tax administration, building permits and zoning, business licensing, code enforcement, and economic development support. Services are delivered through City Hall, online portals, 311 service requests, telephone lines, and dedicated community facilities.
Product overview
City of Smyrna operates as a municipal government offering a comprehensive portfolio of citizen services through its digital platform. The city's service ecosystem comprises multiple interconnected service lines including utility management (water, sewer, sanitation/recycling), public safety (police, fire, municipal court), community development (building permits, zoning, business licensing), parks and recreation facilities, public library services, property tax administration, economic development programs, and municipal records management. The city leverages third-party platforms including SeeClickFix for 311 service requests, OpenGov for permitting, Tyler Portico for property taxes, and Municipal Online Payments for utility billing. The Red-Light Safety Camera Program represents a recent service expansion. All services are accessible through the SmyrnaGA.gov portal designed by Granicus, with citizens able to search addresses for ward information, sanitation schedules, and elected officials. The platform also facilitates vendor registration through BidNet and provides economic development site selection tools via REsimplifi and Georgia Power partnerships.
Differentiator
Problem solved
Functional benefit
Products and services
- Utility Services (Water, Sewer, Sanitation) Municipal utility management including water distribution, sewer services, and residential sanitation/recycling collection for Smyrna residents and businesses; encompasses new service applications, bill payment, leak reporting, and smart leak detection tools.
- Smyrna 311 Service Request System 24-hour online and mobile citizen service request platform (via SeeClickFix) for reporting non-emergency issues including code violations, infrastructure problems, missed collections, potholes, street light outages, stormwater issues, and general concerns; integrates with city operations for issue tracking and resolution.
- Parks & Recreation Facilities and Programs Manages city parks, recreational facilities and programs including the Community Center, Aline Wolfe Adult Recreation Center (adults 55+), Brawner Hall, Taylor-Brawner House, Reed House, and outdoor rentals; offers sports leagues, fitness classes, youth programs, camps, and senior adult activities for Smyrna residents.
- Community Development & Permitting Building permits, zoning applications, business licensing, code enforcement, GIS/mapping services, and planning/zoning administration for residents, businesses, and developers; includes OpenGov digital portal for online application submissions.
- Public Safety Services Police department services (patrol, investigations, communications, jail, internal affairs), fire department services including fire safety inspections, and the automated red-light safety camera enforcement program; serves city residents, businesses, and visitors.
- Municipal Court Services Court services for Smyrna including traffic citation payments, red-light camera ticket handling, court session schedules, probation services, and disposition requests; online payment options available via ViolationInfo.com.
- Smyrna Public Library Public library services including catalog access, children's programs, research/reference services, genealogy resources, oral history project, and community events; library card registration available to Smyrna residents.
- Property Tax Services Property tax billing, payment processing, and exemption management for Smyrna property owners; services include online tax lookup via Tyler Portico, multiple payment options (online, phone, mail, in-person), and homestead exemption applications including age-based and disability-based exemptions.
- Economic Development Services Business recruitment, site selection assistance, commercial space search, development assistance, financing programs, enterprise zone benefits, workforce development, and business support resources for businesses seeking to locate or expand in Smyrna.
- Sanitation & Recycling Collection Residential garbage collection, curbside recycling, yard waste removal, large item collection, and Smyrna Recycling Center services (electronic and glass recycling); includes searchable sanitation schedule, container requests, and holiday schedule adjustments.
- Red-Light Safety Camera Program Automated traffic enforcement at signalized intersections; civil citation system for red-light running violations administered via Verra Mobility (ViolationInfo.com) with $70 fines per offense; citations are civil (no driving points, no insurance rate impact) and processed through Municipal Court.
- Open Records Request System Municipal records access through a FoIA-compliant online request system; citizens and journalists submit requests for government documents, meeting records, and administrative records.
Quantifiable outcome
- AAA bond rating achieved March 2014, highest possible rating from Standard & Poor's
- +1 more outcomes
Companies that use City of Smyrna
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles2 records
City of Smyrna technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration11 records
Feature3 records
City of Smyrna partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and minor.
- REsimplifi, Inc.corePartnership provides site selection tool for small- to mid-size commercial properties including industrial, retail, office, multifamily, and land sites. Listings compiled from commercial real estate brokers. Direct broker contact available through [email protected].
- Georgia PowercorePartnership provides site selection tool for large commercial properties including office buildings, industrial buildings, and land sites. Platform includes demographic reports, county data, and map layers for transportation, environmental areas, and incentive zones.
- Cobb Community Transit (CCT)minorPublic transportation system providing bus service for residents with links to MARTA rapid-rail network. Part of Smyrna's multi-modal transportation strategy.
Scale indicators8 records
Recent moves8 records
Expansion highlights6 records
City of Smyrna competitors and assessment
Company assessmentDirect peers
- City of Dunwoody: DeKalb County Metro Atlanta municipality of similar size (~51,000 residents) operating as a recently-incorporated city with utility, sanitation, public safety, and community development services. Shares governance model and Atlanta-metro service delivery context.
- City of Sandy Springs: North Metro Atlanta city of similar population (~108,000 residents) within Cobb/Fulton border region providing water, sanitation, police, parks, permitting, and a comparable AAA/Aa bond rating profile. Closest comparable in service scope and digital maturity.
- City of Brookhaven: DeKalb County Metro Atlanta city (~55,000 residents) providing the same municipal service mix — public safety, sanitation, parks, permitting, and economic development. Comparable scale, demographics, and proximity to Atlanta.
- City of Peachtree Corners: Gwinnett County Metro Atlanta municipality (~45,000 residents) offering utilities, public safety, parks, and economic development with a tech-forward service model (autonomous vehicle shuttle, smart-city initiatives). Comparable mid-size city profile in same metro.
- City of Alpharetta: Fulton County Metro Atlanta city (~67,000 residents) delivering comprehensive municipal services with strong economic development focus and high-income demographic. Comparable in scale, fiscal strength, and service breadth.
- City of Marietta: Adjacent Cobb County, Georgia municipality of comparable size (~60,000 residents) delivering the same municipal service portfolio — utilities, sanitation, public safety, parks, permitting, and property tax. Directly comparable in geography, governance structure, and digital service delivery.
- City of Kennesaw: Cobb County, Georgia municipality (~34,000 residents) directly neighboring Smyrna in the same county. Operates with similar municipal service delivery model — public safety, utilities, sanitation, parks, and permitting — under same state regulatory framework.
- City of Roswell: Fulton County Metro Atlanta city (~95,000 residents) providing the full municipal service portfolio including water/sewer utilities, sanitation, public safety, parks, and redevelopment programs. Comparable in AAA-rated financial profile and downtown revitalization strategy.
- City of Woodstock: Cherokee County Metro Atlanta city (~35,000 residents) with comparable municipal service offering and notable downtown redevelopment success. Comparable in scale, demographic profile, and service delivery philosophy.
- City of Acworth: Cobb County, Georgia city (~22,000 residents) within the same county as Smyrna. Provides analogous municipal services — public safety, water/sewer, sanitation, parks, and permitting — under the same Georgia governance framework.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
City of Smyrna social profiles
Digital presenceCity of Smyrna compliance and trust
Trust signalCompliance3 records
City of Smyrna financial estimates
Financial estimateRevenue estimate
Valuation estimate
City of Smyrna leadership team
Management profileNumber of profiles
Profiles11 records
City of Smyrna funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
City of Smyrna M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about City of Smyrna
What does City of Smyrna do?
The City of Smyrna is a municipal government that delivers essential public services to more than 56,000 residents across approximately 15 square miles in Cobb County, Georgia. Its core offerings include water and sewer utilities, residential sanitation and recycling collection, police and fire protection, municipal court, parks and recreation facilities and programs, public library services, property tax administration, building permits and zoning, business licensing, code enforcement, and economic development support. Services are delivered through City Hall, online portals, 311 service requests, telephone lines, and dedicated community facilities.
Is City of Smyrna a public or private company?
City of Smyrna is a public company. It is classified as state government owned and is currently operating.
When was City of Smyrna founded?
City of Smyrna was founded in 1872. It employs 501 to 1,000 people.
Where is City of Smyrna based?
City of Smyrna is headquartered in Smyrna, United States, in the North America region.
How does City of Smyrna make money?
Five revenue lines are on record. Property Tax Collection is the primary driver. The others are utility Services (Water, Sewer, Sanitation), business Licenses and Permits, red-Light Safety Camera Program and sanitation Services.
Who are City of Smyrna's main competitors?
Direct peers on record are City of Dunwoody, City of Sandy Springs, City of Brookhaven, City of Peachtree Corners, City of Alpharetta, City of Marietta, City of Kennesaw, City of Roswell, City of Woodstock and City of Acworth.
Does City of Smyrna have an API?
No public API is recorded for City of Smyrna.
What industry is City of Smyrna in?
City of Smyrna's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAF, Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities), with a secondary code of BPAIACAN, Economic Development & Business Licensing (Local). Its NAICS code is 9251 and its SIC code is 4953.