City of Brookhaven

Municipal Government Servicesbrookhavenga.gov

City of Brookhaven is a municipal government in DeKalb County, Georgia, serving residents, businesses, and visitors within its incorporated boundaries with police, parks, permitting, planning, and municipal court services. It operates a digital civic stack (Brookhaven Connect, CityWorks, CivicRec) and a Drone as First Responder police program.

Company typePublic
Founded2006
HeadquartersBrookhaven, United States
Headcount51–100
GTM typeB2C
OfferingServices

What City of Brookhaven does

City of Brookhaven is a municipal government entity incorporated in 2006, operating within DeKalb County, Georgia, and serving residents, businesses, and visitors within its jurisdictional boundaries. The city delivers a full suite of municipal services including police protection (fire and EMS are provided by DeKalb County), parks and recreation, public works, planning and zoning, code enforcement, municipal court, and economic development. Its customer-facing digital ecosystem centers on the Brookhaven Connect mobile and web app (CitySourced-powered, launched October 2015) for citizen service requests, the Brookhaven Alert emergency notification system (Smart911-powered), and The Brookhaven Blast weekly email newsletter (Constant Contact-distributed). The recently completed Brookhaven City Centre - an $81,093,086 LEED Gold-certified facility on Peachtree Road NE - consolidates all major departments in a single transit-adjacent headquarters with a 6,000 sq ft atrium and rooftop terrace for public events.

Underlying the service delivery layer, the city operates a multi-vendor civic technology stack: CivicPlus for website content management, CityWorks for permits and project management, CivicRec (rec1.com) for parks program registration and facility rentals, JustFOIA for open records requests, Smart911 for emergency alerting, and Evidence.com for secure storage of police digital evidence including UAS drone video, body camera, and in-car footage. The Brookhaven Police Department operates DeKalb County's first Drone as First Responder program, launched in 2021 using Skydio UAS drones with encrypted U.S.-based software, enabling remote teleoperators to provide real-time aerial intelligence to field units before ground arrival.

Revenue is generated through property taxes (residential and commercial), a Special Service District (SSD) millage of 4.0 mills on commercial and exempt property ($400 per $100,000 of taxable assessed value annually) that funded the new City Centre without tapping homesteaded residential taxes, permit and license fees, parks and recreation program fees (pools, leagues, facility rentals), and municipal court fines ranging from $100 to $1,000 per violation per day. The city follows a direct-to-government GTM motion with no traditional sales channels - citizen engagement is delivered through the City Centre physical facility, the Brookhaven Connect online portal, the rec1.com parks catalog, the CityWorks permit portal, municipal court services, parks facilities, and the police department. The go-to-market posture is fundamentally that of a public monopoly: services are delivered to a captive audience of constituents within city limits rather than competed for in an open market.

City of Brookhaven firmographics

Firmographics

Name: City of Brookhaven
Legal name: City of Brookhaven
Website: https://brookhavenga.gov
Company type: Public
Founded year: 2006
Operating status: Operating
Headcount range: 51–100 employees
Short description: City of Brookhaven is a municipal government in DeKalb County, Georgia, serving residents, businesses, and visitors within its incorporated boundaries with police, parks, permitting, planning, and municipal court services. It operates a digital civic stack (Brookhaven Connect, CityWorks, CivicRec) and a Drone as First Responder police program.
Ownership category
akta.pro rank

City of Brookhaven industry classification

Industry

Product category: Municipal Government Services
NAICS: Administration of Housing Programs, Urban Planning, and Community Development (925), Administration of Urban Planning and Community and Rural Development (92512)
SIC: Services-Facilities Support Management Services (8744)
akta.pro primary industry: Planning, Zoning, Permitting & Code Enforcement (BPAIACAE)
akta.pro secondary industries: Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)

Keywords

Municipal government services
Public safety services
Parks and recreation
Community development
Citizen engagement platform

Where City of Brookhaven is headquartered

Location

Headquarters

HQ city: Brookhaven
HQ country: United States
HQ region: North America

Offices1 record

Markets served

City of Brookhaven business model

Business model

GTM type: B2C
Offering type: Services
Cost components: Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

Property Tax Revenue: Primary municipal revenue source from property taxes on residential and commercial properties within city limits.
Special Service District (SSD) Millage: 4.0 mills applied to all commercial and exempt property in the city (2022 onwards), funding Urban Redevelopment Agency capital projects including Brookhaven City Centre. Equal to $400 per $100,000 Taxable Assessed Value annually.
Permit and License Fees: Fees for building permits, occupational tax certificates, alcohol licenses, special event permits, and various planning/zoning applications as listed in the city's fee schedule.
Parks & Recreation Programs: Revenue from pool memberships, facility rentals, adult athletics leagues, ice skating programs, and special event rentals through the rec1.com catalog system.
Municipal Court Fines and Citations: Traffic citations, code enforcement fines, and court fees ranging from $100 to $1,000 per violation per day.

Pricing tiers

Model	Billing	Price
Unit Pricing	Pay-as-you-go	Pool Admission - Memorial Day Weekend Special
Other	Multi-year contract	Brookhaven City Centre Budget
Unit Pricing	Annual	SSD Millage Rate
Unit Pricing	Pay-as-you-go	Park Facility Rentals
Other	One time/ perpetual license	Residential Fence Permit
Other	Pay-as-you-go	Wedding Ceremony at Municipal Court

Go-to-market motion1 record

Distribution channels7 records

Marketing channels6 records

City of Brookhaven product offering

Product offering

Core offering

The City of Brookhaven provides municipal government services to its residents, businesses, and visitors within DeKalb County, Georgia. Core offerings include public safety (police services and Drone as First Responder program), parks and recreation programming, community development (building permits, planning/zoning, code enforcement), municipal court, GIS mapping, emergency notifications, and civic engagement through the Brookhaven Connect mobile app and Brookhaven City Centre facility.

Product overview

City of Brookhaven is a municipal government offering a unified platform of resident-facing digital services alongside traditional government operations. The core digital ecosystem centers on Brookhaven Connect (mobile app for service requests), Brookhaven Alert (Smart911-powered emergency notifications), and The Brookhaven Blast (email newsletter). The city recently opened Brookhaven City Centre, a LEED Gold-certified municipal facility. Brookhaven Police Department operates a Drone as First Responder program for enhanced emergency response. Additional services include Parks & Recreation programs, GIS/mapping tools, Municipal Court, Community Development (permits/zoning), and Open Records requests through JustFOIA. The city utilizes CivicPlus for its website platform, CivicRec for recreation management, and CityWorks for project/permit management.

Differentiator

Problem solved

Functional benefit

Products and services

Brookhaven Connect Mobile app and online platform powered by CitySourced that allows residents to submit service requests, report problems, attach photos/videos, and track issue status. Supports GPS location tracking, offline report storage, and anonymous reporting.
Brookhaven Alert

Quantifiable outcome

Over 10,000 service requests completed via Brookhaven Connect since 2015
+2 more outcomes

Companies that use City of Brookhaven

Customer profile

Named customers3 records

Segments3 records

Ideal customer profiles3 records

City of Brookhaven technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability2 records

Feature4 records

City of Brookhaven partnerships and signals

Strategic signal

Partnerships

Eight partnerships are on record, tiered core, major and minor.

CivicPluscoreTechnology or IntegrationWebsite platform provider powering brookhavenga.gov with content management system, citizen engagement tools, and municipal service delivery infrastructure. All city website services, forms, and citizen portals built on CivicPlus platform.
DeKalb County Fire RescuecoreOthersDeKalb County provides fire protection and EMS services to Brookhaven. County contracts with private company for EMS. City Fire Marshal handles commercial fire inspections and code compliance.
Georgia Department of Transportation (GDOT)majorStrategic or Co-development PartnerState agency coordinating Transform 285/400 project, Buford Highway improvements, and other major transportation infrastructure affecting Brookhaven corridors.
DeKalb County Watershed ManagementcoreStrategic or Co-development PartnerCounty department maintaining water, sewer, and stormwater infrastructure running through Brookhaven streets. Residents contact county for water/sewer issues; city handles stormwater management separately.
MARTAmajorStrategic or Co-development PartnerMetropolitan Atlanta Rapid Transit Authority operating rail and bus services. Brookhaven City Centre located near MARTA station; transit-oriented development considerations in city planning.
The Sizemore GroupmajorTechnology or IntegrationArchitecture firm selected by City Council for design of Brookhaven City Centre building, including sustainability features and community spaces.
Georgia TechminorStrategic or Co-development PartnerAcademic partner referenced for Buford Highway Study (2017) providing research and analysis for affordable housing strategy development.
Google FiberminorStrategic or Co-development PartnerUtility partner conducting fiber construction in Brookhaven with coordination required through city right-of-way permits and compliance.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

City of Brookhaven competitors and assessment

Company assessment

Direct peers

City of Sandy Springs: Adjacent north Atlanta suburb municipal government in Fulton County, Georgia, with similar population scale, full-service municipal structure, and comparable reliance on commercial property tax and SPLOST/SSV funding mechanisms for capital projects.
City of Dunwoody: DeKalb County municipal government neighboring Brookhaven with a comparable full-service city structure, similar commercial corridor dynamics (e.g., Perimeter Center area), and shared reliance on DeKalb County for water/sewer and fire services.
City of Johns Creek: Fulton County, Georgia municipal government serving an upscale suburban population with a similar service portfolio (police, parks & rec, planning/zoning, community development) and comparable digital citizen engagement priorities.
City of Alpharetta: North Fulton County municipal government with comparable population and affluent-suburb demographics, operating its own police department, parks system, and community development functions — directly comparable service portfolio to Brookhaven.
City of Roswell: North Atlanta suburb (Fulton County) municipal government operating full-service departments including police, parks & recreation, planning, and a dedicated City Hall — a near-equivalent operating model to Brookhaven.
City of Peachtree Corners: Gwinnett County, Georgia municipal government with a comparable upscale-suburban demographic profile, full municipal service structure, and active economic development agenda including technology park partnerships.
City of Chamblee: Small DeKalb County municipal neighbor of Brookhaven with overlapping service footprint, similar dependence on DeKalb County for fire/water/sewer, and shared commercial corridor (Buford Highway) redevelopment pressures.
City of Norcross: Gwinnett County, Georgia municipal government operating full-service functions with a smaller scale and similar commercial-corridor redevelopment dynamic (Buford Highway / Jimmy Carter Boulevard) — comparable in operating model though not in affluence.

Others

CivicPlus: Vendor providing the CMS, citizen engagement platform, and online service infrastructure that powers Brookhaven's digital front door. Material ecosystem participant whose product roadmap shapes Brookhaven's digital capabilities.
Skydio: Drone platform vendor for Brookhaven's Drone as First Responder program. A key technology partner whose product evolution and regulatory posture directly affects Brookhaven's UAS operations.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

City of Brookhaven compliance and trust

Trust signal

Compliance3 records

City of Brookhaven financial estimates

Financial estimate

Revenue estimate

Valuation estimate

City of Brookhaven leadership team

Management profile

Number of profiles

City of Brookhaven funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

City of Brookhaven M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Brookhaven

What does City of Brookhaven do?

Is City of Brookhaven a public or private company?

City of Brookhaven is a public company. It is classified as public and is currently operating.

When was City of Brookhaven founded?

City of Brookhaven was founded in 2006. It employs 51 to 100 people.

Where is City of Brookhaven based?

City of Brookhaven is headquartered in Brookhaven, United States, in the North America region.

How does City of Brookhaven make money?

Five revenue lines are on record. Property Tax Revenue is the primary driver. The others are special Service District (SSD) Millage, permit and License Fees, parks & Recreation Programs and municipal Court Fines and Citations.

Who are City of Brookhaven's main competitors?

Direct peers on record are City of Sandy Springs, City of Dunwoody, City of Johns Creek, City of Alpharetta, City of Roswell, City of Peachtree Corners, City of Chamblee and City of Norcross. Others are CivicPlus and Skydio.

Does City of Brookhaven have an API?

No public API is recorded for City of Brookhaven.

What industry is City of Brookhaven in?

City of Brookhaven's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAE, Planning, Zoning, Permitting & Code Enforcement, with a secondary code of BPAIACAF, Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities). Its NAICS code is 925 and its SIC code is 8744.