City of Prospect Heights

What City of Prospect Heights does

The City of Prospect Heights is an Illinois home-rule municipal government serving approximately 16,000 residents within the Cook County portion of Chicago's North Shore region. It provides the full spectrum of municipal services including police protection (via its own Police Department under Chief Milorad Derman), public works and water distribution, building and development permitting, finance and administration, code enforcement, and parks/recreation coordination with separate taxing bodies (Prospect Heights Fire District, Prospect Heights Park District). Water is sourced from Lake Michigan through a chain of intergovernmental agreements — produced by the Village of Wilmette, transmitted via Village of Glenview-owned mains, and purchased from Illinois American Water Company — then distributed to residents through city-owned infrastructure including a 1-million-gallon storage tower and Rob Roy tanks.

The digital backbone of the city's citizen-facing operations is the CivicPlus CivicEngage content management system, which powers the official municipal website at prospect-heights.il.us. This platform delivers online bill payment, permit and license applications, FOIA requests, agenda and minutes access, Notify Me email/SMS alerts (via Constant Contact), RSS syndication, iCalendar feeds, and OAuth single sign-on through Apple, Google, Facebook, and Microsoft. The site is compliant with WCAG 2.0 A and AA standards and Section 508 of the Rehabilitation Act, with explicit support for JAWS, NVDA, and VoiceOver assistive technologies. PHTV (Prospect Heights Television) operates a YouTube channel broadcasting council meetings and local programming.

Revenue mechanics are tax-and-fee based, anchored by property tax revenue as the primary funding source for municipal operations, police, and public works. Secondary streams include water utility fees (passed through from the Illinois American Water purchase agreement), licensing and permit fees (business, liquor, building, contractor), fines and code enforcement penalties, and small municipal taxes on hotels, amusements, and food-service establishments. Vehicle-related fees (stickers, motorcycle tags, METRA parking passes) and pet licensing contribute additional fee revenue. The city does not publicly disclose financial figures and operates on a fiscal-year budget cycle set by city ordinance, with a five-ward elected council plus mayor and city clerk governance structure.

Name

City of Prospect Heights

Legal name

City of Prospect Heights

Website

https://prospect-heights.il.us

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

The City of Prospect Heights is an Illinois home-rule municipal government serving approximately 16,000 residents with police, public works, water distribution, permitting, and administrative services, funded by property taxes and fees, and operating on a CivicPlus-powered digital platform.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Justice, Public Order, and Safety Activities (922), Administration of Housing Programs, Urban Planning, and Community Development (9251), Land Subdivision (23721)

SIC

Water Supply (4941), Heavy Construction Other Than Bldg Const - Contractors (1600)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

Economic Development & Business Licensing (Local) (BPAIACAN), Detention, Retention & Storage Systems (Ponds, Tanks, Vaults) (EUANAEAD)

Keywords

• Municipal government services
• Public safety administration
• Water utility distribution
• Building permits inspection
• Public works operations

Headquarters

HQ city

Prospect Heights

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others, Technology or R&D

Revenue model

1. Property Tax Revenue: Primary revenue source for municipal operations, police, public works, and general government services funded through property taxation
2. Water Utility Fees: Revenue from water distribution services; water is purchased from Illinois American Water Company via purchase agreement and distributed through city-owned water mains to residents
3. Licensing and Permit Fees: Revenue from business licenses, liquor licenses, building permits, contractor registrations, and various municipal permits and applications
4. Fines and Violations: Revenue from alarm registrations, noise violation complaints, red light camera violations, and general code enforcement penalties
5. Municipal Taxes: Collection of hotel tax, amusement tax, and places for eating tax from local businesses
6. Vehicle-Related Fees: Revenue from vehicle stickers, motorcycle tags, METRA parking passes, and dog/cat licenses

Pricing tiers

Distribution channels4 records

Marketing channels11 records

Core offering

The City of Prospect Heights is a municipal government that delivers public safety, water utility distribution, public works, building and development permitting, business licensing, and general administrative services to residents and businesses within its jurisdictional boundaries. Core revenue-generating activities include property tax collection, water billing, permit and license issuance, code enforcement, and municipal tax collection. The city also operates a CivicPlus-powered website providing online bill payment, FOIA submissions, and emergency notifications.

Product overview

The City of Prospect Heights operates a municipal government website powered by the CivicPlus content management system. The website serves as the primary digital portal for residents to access city services including government information, city services (administration, police, public works, building & development, finance), business resources, and community information. Key digital services available through the platform include online bill payment, permit applications, FOIA requests, emergency alerts, meeting calendars, and staff directories. The city also operates Prospect Heights Television (PHTV), a local government access channel providing municipal programming.

Differentiator

Problem solved

Functional benefit

Products and services

• Police Protection Services Law enforcement, emergency response, records services, and police social services provided by the Prospect Heights Police Department to city residents and businesses.
• Water Utility Distribution Service Distribution of Lake Michigan-sourced drinking water to city residents through city-owned water mains, meeting Federal EPA and Illinois State drinking water standards.
• Building Permits and Inspection Services Issuance of building permits, plan reviews, building inspections, and zoning approvals for residential and commercial construction within city limits.
• Public Works and Infrastructure Services Street maintenance, forestry and grounds, sanitary and stormwater sewer management, and utility operations provided by the Public Works Department.
• Business and Liquor Licensing Issuance of business licenses, liquor licenses, contractor registrations, and various municipal permits and applications to local commercial establishments.
• Vehicle Sticker and License Services Issuance of vehicle stickers, motorcycle tags, METRA parking passes, and dog and cat licenses for residents.
• Notify Me Emergency Alert and Notification System Subscription-based civic alert and notification service available through the official city website, providing road closures, public meeting agendas, news flashes, and job postings via email and SMS.
• FOIA Request Services Public records request handling under FOIA (Freedom of Information Act) for city documents and information, with submissions via dedicated email.
• Online Bill Payment Portal Web-based self-service portal enabling residents and businesses to pay city bills, fees, and utility charges online through the official city website.
• Code Enforcement Services

Quantifiable outcome

• Water supply meets all Federal EPA and Illinois State drinking water standards; over 120 contaminants tested and all within range of EPA quality standards
• +1 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

Partnerships

Twelve partnerships are on record, tiered critical, minor and moderate.

• Village of WilmettecriticalStrategic or Co-development PartnerWater supply partner producing Lake Michigan water that serves as the source water for Prospect Heights municipal water system. The Village of Wilmette produces drinking water that is then transmitted through regional water infrastructure to Prospect Heights residents.
• Village of GlenviewcriticalStrategic or Co-development PartnerOwns and maintains water main transmission system through which Prospect Heights receives its Lake Michigan water supply. The Village of Glenview's infrastructure is essential for water delivery to Prospect Heights.
• Illinois American Water CompanycriticalStrategic or Co-development PartnerWater provider through purchase agreement for Lake Michigan water supply to Prospect Heights. Water is sourced from Lake Michigan (produced by Village of Wilmette, transmitted via Village of Glenview mains) and provided through Illinois American Water Company purchase agreement.
• Metropolitan Water Reclamation District of Greater Chicago (MWRD)minorStrategic or Co-development PartnerRegional wastewater and stormwater management agency conducting major sewer projects affecting Prospect Heights infrastructure. MWRD is currently undertaking a trenchless sewer project on Wolf Road impacting Prospect Heights.
• Chicago Executive AirportmoderateStrategic or Co-development PartnerJoint governance relationship with Prospect Heights City Council; the city participates in Chicago Executive Airport Board of Directors. Airport located at 1020 Plant Road, Wheeling, IL serves regional aviation needs.
• Chicago's North Shore Convention and Visitors BureaumoderateGTM or Marketing PartnerRegional tourism organization that markets Prospect Heights as part of Chicago's North Shore destination portfolio, promoting local hotels, restaurants, attractions, and community events to regional visitors.
• Greater Wheeling Area Chamber of Commerce and IndustrymoderateGTM or Marketing PartnerRegional chamber of commerce providing business resources, networking, and economic development support for Prospect Heights businesses and the broader Wheeling area business community.
• Indian Trails Public Library DistrictminorOthersPublic library serving Prospect Heights and surrounding areas from location at 99 E. Palatine Road, Suite A, Prospect Heights. Library provides community resources, programs, and services to city residents.
• Prospect Heights Fire DistrictcriticalOthersSeparate governmental taxing body providing fire protection and emergency services to Prospect Heights residents. Distinct from the City of Prospect Heights government.
• Prospect Heights Park DistrictminorOthersSeparate governmental taxing body operating park and recreation facilities including Prospect Heights Park District center at 110 West Camp McDonald Road. Partner for community events and recreational programming.
• CivicPluscriticalTechnology or IntegrationWebsite platform provider powering the official city website (CivicEngage content management system). CivicPlus provides the website infrastructure for content management, agenda center, alert center, calendar, notify me system, and other digital services.
• Cook County Department of Public HealthmoderateStrategic or Co-development PartnerCounty health agency providing public health resources, guidance, and programs referenced by city for community health information including cooling shelters during heat advisories.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• City of Wheeling: Neighboring Chicago suburb with overlapping service territory including co-location with Chicago Executive Airport and shared Greater Wheeling Area Chamber of Commerce ties — a natural operational and economic-development comparator.
• Village of Northbrook: Adjacent North Shore municipality with a similar demographic and commercial profile, shared regional infrastructure, and comparable municipal service delivery — relevant peer for citizen-engagement and permitting benchmarks.
• Village of Mount Prospect: Adjacent Cook County municipality of comparable size and service profile (police, public works, water, building permits). Direct peer for benchmarking municipal operations, water-system management, and digital citizen engagement.
• Village of Glenview: Critical infrastructure partner (owns water transmission mains serving Prospect Heights) and a directly comparable North Shore municipality with similar demographics, police/public works structure, and home-rule authority.
• Village of Buffalo Grove: Nearby Chicago suburb with comparable residential base, water-distribution operations, and building/development services — directly comparable in scale and service mix.
• Village of Rolling Meadows: Small Cook County suburb with comparable municipal-services footprint and residential tax base, providing a like-for-like operational peer for budget and staffing comparisons.
• Village of Deerfield: Nearby North Shore suburb sharing Lake Michigan water-supply dynamics and a comparable residential-property-tax base — useful peer for water-rate and infrastructure-investment benchmarking.
• Village of Wilmette: Upstream water-supply partner (produces Lake Michigan water feeding Prospect Heights system) and similarly structured North Shore home-rule municipality — useful peer for water-system cost benchmarking.
• Village of Arlington Heights: Larger but proximate North Shore suburb with a similar municipal services portfolio and home-rule governance structure — useful peer for scaling, permitting volume, and infrastructure-program benchmarks.
• Village of Palatine: Cook County suburb with overlapping residential tax-base profile and municipal services portfolio, providing a natural comparator for permit fees, water-utility operations, and digital services strategy.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• Xx.com/prospect_hts
• YouTubeyoutube.com/@phtv-prospectheightstelevi5449
• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/prospect-heights-city-of
• Instagraminstagram.com/cityofprospectheights

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Prospect Heights