Town of Berlin, Connecticut

Name

Town of Berlin, Connecticut

Legal name

Town of Berlin, Connecticut

Website

https://berlinct.gov

Company type

Private

Founded year

1703

Operating status

Operating

Headcount range

51–100 employees

Short description

The Town of Berlin, Connecticut is a municipal government serving 20,000+ residents with public safety, public works, parks and recreation, senior services, library, and permitting functions, funded primarily by property taxes and delivered via in-person, online, and postal channels.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Police Protection (922120), Administration of Public Health Programs (92312), Services to Buildings and Dwellings (5617)

SIC

Sanitary Services (4950), Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Parks, Recreation & Cultural Services (BPAIACAI)

Keywords

• Municipal government services
• Public safety administration
• Property tax collection
• Parks and recreation programs
• Vital records licensing

Headquarters

HQ city

Berlin

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Property Taxation: Primary revenue source through motor vehicle and real estate property taxes administered by the Revenue Collector department
2. Licensing and Permit Fees: Fees collected for dog licenses ($8-$19), building permits, pistol permits, raffle permits, cigarette dealer licenses, vendor permits, and other regulatory licenses
3. Recreation Program Fees: Fees for Parks and Recreation programs including sports leagues, classes, summer programs, golf course, and facility rentals
4. Vital Statistics Services: Fees for birth, death, and marriage records, notary services, and land records
5. Sanitation Services: Refuse and recycling pickup services with associated fees
6. Senior Services: Transportation, nutrition, and social services for seniors, potentially with program fees

Pricing tiers

Distribution channels5 records

Marketing channels7 records

Core offering

The Town of Berlin, Connecticut is a municipal government entity that delivers essential public services to its residents, including public safety (police, fire, emergency management), infrastructure maintenance (public works, water, sanitation), community programs (parks & recreation, senior services, youth services, library), and administrative services (vital records, licensing, permitting, property tax collection, assessments). Services are delivered through in-person offices at Town Hall and department locations, complemented by an online portal offering document access, dog license renewal, property tax payment, event registration, and permit applications.

Product overview

Town of Berlin, Connecticut operates a comprehensive municipal government platform offering residents access to government services through its official website. The offering consists of multiple integrated online services including a Document Center for public records and government documents, an Events Calendar for town meetings and activities, Parks and Recreation programs, Police Department services, Senior Services, and an Online Dog License Renewal portal. The town also provides essential services such as Visiting Nurses Association home health care, Social and Youth Services, Berlin-Peck Memorial Library, and Timberlin Golf Course. The platform enables residents to access permits, licenses, report concerns, sign up for emergency alerts, and engage with various town departments through digital channels.

Differentiator

Problem solved

Functional benefit

Products and services

• Police Department Services
• Fire Protection Services
• Parks and Recreation Programs
• Senior Services
• Social and Youth Services
• Visiting Nurses Association
• Berlin-Peck Memorial Library
• Timberlin Golf Course
• Property Tax Administration
• Online Dog License Renewal
• Vital Records Services
• Building and Regulatory Permits
• Sanitation Services
• Energy Assistance Program

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature5 records

Partnerships

Ten partnerships are on record, tiered core, minor and moderate.

• Central Connecticut Health DistrictcoreOthersRegional health district partnership providing public health services to Berlin and surrounding communities. The district handles environmental health, disease prevention, and community health programs.
• Central Connecticut Regional Planning Agency (CCRPA)coreOthersRegional planning agency for central Connecticut providing coordination on regional planning initiatives, transportation, and development projects affecting Berlin.
• Central Regional Tourism DistrictminorOthersRegional tourism partnership promoting visitor attractions and tourism activities in the center of Connecticut region.
• Mattabassett DistrictcoreOthersIndependent district providing water and sewer services to industrial and residential customers in the region. Mentioned as separate entity from town administration.
• Greater New Britain Chamber of CommercemoderateGTM or Marketing PartnerLocal chamber of commerce partnership supporting business development, networking, and economic growth in the greater New Britain area including Berlin.
• Kensington Fire DistrictcoreOthersIndependent fire district providing fire protection services in the Kensington section of Berlin.
• Worthington Fire DistrictcoreOthersIndependent fire district providing fire protection services in the Worthington section of Berlin.
• Nutmeg TVmoderateStrategic or Co-development PartnerLocal cable access television partner producing and broadcasting Town Council meetings and other government proceedings for public transparency.
• Berlin-Peck Memorial LibrarycoreOthersIndependent library board managing the Berlin-Peck Memorial Library, a public library serving Berlin residents with books, digital resources, and community programs.
• Berlin School DistrictcoreOthersNine-member elected Board of Education oversees the local school system with appointed Superintendent managing day-to-day education operations.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Granicus: Established government technology vendor offering civic engagement, meeting broadcasts, document management, and communication tools used by thousands of municipalities including those of Berlin's size and profile.
• CivicPlus: Leading provider of municipal government website platforms, online service portals, document centers, and e-government modules. Comparable as the underlying technology vendor enabling the same digital service capabilities Berlin delivers through berlinct.gov.
• Tyler Technologies (Munis): Major ERP and property tax / revenue collection software provider for municipal governments. Comparable as the technology backbone many small Connecticut towns use to deliver tax billing, permitting, and finance services.

Direct peers

• Town of Newington, Connecticut: Adjacent Connecticut town of similar suburban character and population size (≈30,000). Operates a council-manager municipal government delivering the same core services — police, fire, public works, parks & recreation, tax collection — and represents the most directly comparable municipal peer.
• Town of Rocky Hill, Connecticut: Adjacent central Connecticut suburb (~20,000 residents) that mirrors Berlin's profile: similar size, council-manager government, and full municipal service portfolio including sanitation, recreation, and senior services.
• Town of Southington, Connecticut: Larger neighboring Connecticut town (~43,000 residents) operating under a similar council-manager structure and offering the same breadth of municipal services. Berlin partners with Southington on the regional Drive-In Theater, reflecting the close functional overlap.
• Town of Cromwell, Connecticut: Nearby Connecticut town of comparable suburban scale (~14,000 residents). Operates the same mix of municipal services — police, fire, public works, recreation, tax administration — under a council-manager form of government.
• City of New Britain, Connecticut: Larger urban neighbor (~74,000) within the same labor market and chamber of commerce area. Provides the same municipal service mix at greater scale, including police, fire, sanitation, recreation, and tax collection.
• Town of Wethersfield, Connecticut: Connecticut town of similar size (~27,000 residents) operating under a council-manager form of government with the same municipal service portfolio, including police, fire, sanitation, parks & recreation, and tax administration.

Others

• Central Connecticut Regional Planning Agency (CCRPA): Regional planning partner of Berlin. Comparable as an inter-municipal coordinating body that supports transportation, land use, and economic development planning across multiple central Connecticut towns.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/TownBerlinCT
• LinkedInlinkedin.com/company/town-of-berlin-connecticut-

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Town of Berlin, Connecticut