Animal Care Centers of NYC

What Animal Care Centers of NYC does

Animal Care Centers of NYC (ACC) is a 501(c)(3) nonprofit founded in 1995 and headquartered in New York City, operating as the city's only open-door animal shelter. It serves a population of 8+ million residents across all five boroughs and intakes more than 25,000 animals annually, rehoming 10,000+ in 2025 through three full-service care centers in Manhattan, Queens, and Staten Island, a 26-foot mobile adoption truck, and a network of outreach events. The organization runs a portfolio of specialized programs including BoroughBreaks (day outings for shelter dogs), Straycations (short-term fostering), Shelter Scholars (behavioral training), New Hope (rescue partner placements), Community Pets (free veterinary clinics and surrender prevention), Community Kids (youth education), and Community Cats (TNR for feral cats).

ACC's underlying technology centers on Fear Free-certified shelter practices, proprietary canine and feline Level 1-4 behavior assessment systems, a Priority Placement and At-Risk List workflow for hard-to-place animals, an interactive Foster Pet Map, and participation in the Shelter Animals Count national benchmarking platform. The nycacc.app adoption portal and nycacc.org donation site form the digital front door, while partnerships with Petco Love Lost (facial recognition for lost pets), Double the Donation (matching gifts), and FreeWill (planned giving) extend technical reach through integrations.

The revenue model is diversified across nominal adoption fees ($25-$250 per animal), individual donations (one-time and monthly Boroughbred Buddy program), corporate partnerships ($3,000-$5,000 packaged engagements), cause marketing (Chewy $15-per-referral, Amazon Wish List), merchandise (Bonfire store), vehicle donations (V-Dac), and planned giving. Customer segments span pet adopters, foster families, volunteers aged 18+, low-income pet owners needing community support, corporate partners, and rescue organizations. Two facility projects — Brooklyn renovation and a new Bronx care center, both opening in 2027 — represent the most significant capacity expansion in the organization's history.

Name

Animal Care Centers of NYC

Legal name

Animal Care Centers of NYC

Website

https://nycacc.org

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

251–500 employees

Short description

Animal Care Centers of NYC is a 501(c)(3) nonprofit operating the city's only open-door animal shelter, serving 8+ million residents across five boroughs with adoption, foster, veterinary, and surrender-prevention programs.

Ownership category

akta.pro rank

Product category

Animal Shelter Services

NAICS

Pet Care (except Veterinary) Services (81291)

akta.pro primary industry

Animal Shelters & Adoption Services (BPAGAIAA)

akta.pro secondary industry

Animal Shelters & Rescue Operations (AFAEALAB)

Keywords

• Animal shelter services
• Pet adoption programs
• Animal welfare nonprofit
• Veterinary care services
• Community pet outreach

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Adoption Fees: One-time fees charged for pet adoptions ranging from $25-$250 depending on animal type, age, and special circumstances. Includes spay/neuter, initial vaccinations, microchip, and exam certificate.
2. Individual Donations: One-time and monthly recurring donations from individual supporters through online donation portal, mail-in contributions, and Boroughbred Buddy monthly giving program.
3. Corporate Partnerships: Corporate group volunteering with requested investment ($3,000-$5,000), matching gift programs, andCause marketing through Chewy referral program ($15 donation per first purchase).
4. Merchandise Sales: Sale of ACC branded merchandise including t-shirts, v-necks, junior sizes, tote bags through Bonfire online store.
5. Vehicle Donation Program: Vehicle donations through V-Dac partner organization with potential tax deduction for donors.
6. Planned Giving: Legacy giving options including bequests through FreeWill online tool, IRA/401(k) beneficiary designations, and life insurance gifts.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels8 records

Core offering

Animal Care Centers of NYC (ACC) operates as NYC's only open-door animal shelter, providing pet adoption, foster care, intake/surrender, and lost-and-found services for 25,000+ animals yearly. The organization runs three full-service care centers (Manhattan, Queens, Staten Island) plus a mobile adoption truck, delivering veterinary care, behavior assessment, end-of-life services, and community pet support (free vaccines, spay/neuter referrals, behavior training) to over 8 million NYC residents.

Product overview

Animal Care Centers of NYC operates as a nonprofit animal shelter organization providing comprehensive animal welfare services across New York City. The organization offers pet adoption services through three full-service care centers (Manhattan, Queens, and Staten Island) with an online adoption portal at nycacc.app. Core programs include foster initiatives (BoroughBreaks day outings, Straycations short-term stays), the Shelter Scholars training program, Community Pets Program providing free veterinary resources, New Hope rescue partnerships, and Community Cat programs. Additional services encompass lost and found pet reunification, end-of-life euthanasia, pet rehoming support, and mobile adoption events. The organization also runs volunteer programs, Community Kids youth education, and various outreach events across all five boroughs.

Differentiator

Problem solved

Functional benefit

Brands

• Boroughbreds: Term used for NYC shelter animals available for adoption.
• BoroughBreaks
• Straycations
• Shelter Scholars
• New Hope
• Community Kids
• Community Pets

Products and services

• Pet Adoption Services Adoption of dogs, cats, rabbits, and guinea pigs from three full-service care centers (Manhattan, Queens, Staten Island) and mobile adoption events, with included spay/neuter, initial vaccinations, microchip, and exam certificate.
• Adoption Search Portal (nycacc.app) Self-serve online database at nycacc.app for searching available animals, browsing by location and animal type, and submitting adoption interest applications.
• Straycations Short-Term Foster Program Short-term foster placement allowing shelter dogs to stay in volunteer homes for a few days to decompress, demonstrate true personality, and increase adoption chances.
• BoroughBreaks Day Outing Program Volunteer program pairing community members with shelter dogs for day outings including hikes, beach trips, car rides, or home naps to reduce kennel stress and provide enrichment.
• Volunteer Programs Volunteer opportunities at ACC care centers including dog walking, cat companionship, rabbit and guinea pig care, building enrichment toys, pet photography, and adoption counseling.
• Community Pets Program Community outreach program delivering free pet vaccination and microchip clinics, dog training, cat behavior assistance, spay/neuter appointments, and tenant advocacy to help keep pets with their families.
• Community Kids Program Humane education and junior volunteer opportunities for young people including in-shelter reading programs, shelter tours, classroom presentations, and public workshops.
• Community Cat Program (Trap-Neuter-Return) Trap-Neuter-Return program for community cats providing spaying, vaccination, and returning healthy cats to their outdoor homes to manage the community cat population.
• Lost and Found Pet Services Pet intake, holding, microchip scanning, and facial-recognition matching via the Petco Love Lost national database to reunite lost pets with their families.
• End-of-Life Services Low-cost, humane euthanasia services performed by licensed veterinarians and Certified Euthanasia Technicians following AVMA guidelines.
• Pet Rehoming Services Assistance for pet owners seeking to rehome their pets through deferred intake programs, owner support resources, and connections to private rescue organizations.
• Mobile Adoption Events Pop-up adoption events held across NYC boroughs using a mobile adoption truck at partner venues including Petco, Buddy's Dog Den, Bond Vet, and Borough Hall.
• Emergency Placement Program Structured placement program for animals with the greatest needs, including Priority Placement (PPL) dogs and At-Risk List (ARL) dogs with placement timelines and quality assurance protocols, paired with the New Hope rescue partner network.

Quantifiable outcome

• 10,000+ animals saved and 10,000+ adopted in 2025
• +2 more outcomes

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

14 partnerships are on record, tiered core and minor.

• Bond VetcoreStrategic or Co-development Partner · 5 March 2026Partnership through the 'Bond to the Rescue' program where Bond Vet provides veterinary care stipends for adopted shelter pets. ACC deposits a $1,000 stipend into a Bond Vet account for selected adoptable pets with post-adoption treatment needs, helping cover essential veterinary care for families in NYC and removing financial barriers to pet adoption.
• Best Friends Animal SocietycoreStrategic or Co-development PartnerSponsorship of pop-up adoption events at The Spot BK in Brooklyn, supporting ACC's mobile adoption initiatives with funding and promotional assistance.
• Buddy's Dog DenminorChannel Partner/ Reseller/ DistributorHost venue for mobile adoption events in Brooklyn, providing retail location for ACC adoption activities.
• Bond Vet Clinton HillminorChannel Partner/ Reseller/ DistributorHost venue for mobile adoption events at Bond Vet's Clinton Hill location in Brooklyn.
• PetcominorChannel Partner/ Reseller/ DistributorVarious Petco locations host mobile adoption events across Brooklyn, Manhattan, and other boroughs.
• Borough Hall (Brooklyn)minorChannel Partner/ Reseller/ DistributorCommunity venue partner for adoption events hosted by Brooklyn Borough President offices.
• ChewyminorGTM or Marketing PartnerCause marketing partnership where Chewy donates $15 to ACC when new customers create accounts using ACC's referral link.
• Local Trainers and Behavior ExpertsminorStrategic or Co-development PartnerPartnership through Community Pets Program providing free dog training and cat behavior assistance to pet owners in need.
• NYPDminorGTM or Marketing PartnerJoint community outreach events including National Night Out, Harmony Day Picnic, Police and Paws events, and pet-focused community activities across NYC.
• NYPD Police and PawsminorGTM or Marketing PartnerCollaborative vaccination and community engagement events with NYPD and ASPCA partnerships.
• New Hope Rescue PartnerscoreChannel Partner/ Reseller/ DistributorNetwork of rescue organizations that take animals requiring specialized care, behavior modification, or extensive medical treatment. Partners provide placement for Priority Placement (PPL) and At-Risk List (ARL) animals.
• V-DacminorGTM or Marketing PartnerVehicle donation partner processing vehicle donations on behalf of ACC with potential tax deduction for donors.
• AmazonminorGTM or Marketing PartnerAmazon Wish List partnership allowing donors to send needed supplies directly to ACC shelters.
• ASPCAminorStrategic or Co-development PartnerCollaboration on Police and Paws events and other animal welfare initiatives in NYC.

Scale indicators6 records

Recent moves8 records

Expansion highlights5 records

Market position

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/NYCACC
• YouTubeyoutube.com/@ACCNYC
• Facebookfacebook.com/NYCACC
• Instagraminstagram.com/nycacc
• TikToktiktok.com/@nycacc
• LinkedInlinkedin.com/company/accofnyc

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Animal Care Centers of NYC