Better Healthcare

What Better Healthcare does

Better Healthcare is a specialized healthcare IT consulting firm that advises hospitals and medical care centers on digitalization, healthcare information system (KIS) selection and implementation, process optimization, and change management. Originally founded in 2012 in 's-Hertogenbosch, Netherlands, the company expanded into the German-speaking market in 2021 through Better Healthcare GmbH, headquartered in Düsseldorf (Königsallee 92 a), with delivery coverage across the DACH region (Germany, Austria, Switzerland) and the Netherlands. The firm operates as a B2B enterprise consulting practice, serving acute care hospitals as its primary customer segment and medical care centers (Medizinische Versorgungszentren) as a secondary segment, with a stated focus on positioning for the German Hospital Future Act (Krankenhauszukunftsgesetz / KHZG) digitization mandate.

The company's service portfolio spans strategic consulting, project management, change management, KIS selection and implementation consulting, application support (Anwendungsbetreuung), and BPMN-based process optimization, plus thematic offerings on patient journey mapping, Hospital Control Center (HCC) / Integral Capacity Management (IKM), HIMSS EMRAM certification, digital nursing documentation, medication management, patient portals, e-health, and interoperability (HL7, FHIR, IHE, DICOM, XDS/XDW). Its IP includes the HCC concept for real-time hospital capacity visibility and a BPMN-based process modeling methodology, supported by a proprietary whitepaper library. The firm maintains official implementation partnerships with the dominant KIS vendors — CGM (CompuGroup Medical), ChipSoft/HiX, SAP/Cerner i.s.h.med/IS-H, Dedalus ORBIS, Telekom iMedOne, and Epic — as well as gematik and SecuNet for Telematikinfrastruktur 2.0, providing vendor-neutral advisory depth that single-vendor system integrators cannot match.

Better Healthcare generates revenue through project-based professional services engagements, typically structured as multi-year contracts with custom scopes and quote-based pricing, sold directly to hospital executive management, IT departments, and clinical leadership. The firm is privately held, founder-driven (Paul Zincken as Managing Director; Dr. Markus Ruppel as Managing Partner since January 2022), with 51-100 employees and no disclosed external capital, M&A activity, or funding rounds. Marketing relies on content marketing (whitepapers, blog), LinkedIn/Facebook presence, and industry events (Health Innovation Hub, Digital Medicine Conference) to build thought leadership in the DACH healthcare IT consulting market.

Name

Better Healthcare

Legal name

Better Healthcare GmbH

Website

https://betterhealthcare.de

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

51–100 employees

Short description

Better Healthcare is a healthcare IT consulting firm advising hospitals and medical care centers across the DACH region and Netherlands on KIS selection, implementation, process optimization, and change management, with multi-vendor expertise across CGM, ChipSoft, SAP/Cerner, Dedalus, iMedOne, and Epic.

Ownership category

akta.pro rank

SIC

Services-Management Consulting Services (8742)

akta.pro primary industry

Community & Regional General Hospitals (HLAFAAAB)

Keywords

• Healthcare IT consulting
• Hospital information systems
• KIS implementation
• Healthcare digitalization
• Process optimization

Headquarters

HQ city

Düsseldorf

HQ country

Germany

HQ region

Europe

Offices2 records

Markets served

Revenue model

1. Healthcare IT Consulting Services: Professional consulting services provided on a project basis to hospitals and healthcare organizations. Includes strategy consulting, project management, change management, KIS selection, process management, patient journey mapping, KIS implementation consulting, and application support services.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels5 records

Core offering

Better Healthcare provides healthcare IT consulting services to hospitals and healthcare organizations across the DACH region. Their offerings include strategy consulting, project management, KIS (hospital information system) selection and implementation, process optimization, change management, and specialized advisory in areas such as patient portals, interoperability, IT security, and HIMSS EMRAM certification. They act as a vendor-independent partner supporting digital transformation initiatives, including hospital reform funding programs (Krankenhauszukunftsfonds/KHZG).

Product overview

Better Healthcare is a healthcare IT consulting firm offering advisory services across strategy, project management, KIS implementation, and process optimization for hospitals and healthcare organizations in the DACH region. The company's service portfolio centers on KIS selection and implementation consulting (covering systems such as ORBIS, iMedOne, HiX, CGM Clinical, Epic, Nexus, and principa), application support and customizing, change management, process management using BPMN/KVP methodology, Hospital Control Center/Integral Capacity Management, Patient Journey Mapping, and thematic consulting on patient portals, digital nursing documentation, medication management, interoperability (HL7/FHIR/IHE/DICOM), medical imaging, e-health, and patient engagement. The company also publishes whitepapers on Hospital at Home, Integral Capacity Management, Patient Journey Mapping, patient portals, change management, process management, and digital nursing documentation. Better Healthcare was founded in 2012 in the Netherlands and expanded to Germany in 2021, with headquarters in Düsseldorf.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Reduction in administrative burden through digital documentation
• +1 more outcomes

Named customers1 record

Segments2 records

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Feature4 records

Partnerships

Seven partnerships are on record, tiered core.

• CGM (CompuGroup Medical)coreImplementation/ SI/ Consulting Partner · 1 January 2021Better Healthcare is an official implementation partner of CGM (CompuGroup Medical). Their consultants are trained in CGM products including G3, clinical workflow control, medication management, and nursing management modules. They support clients in digitizing their hospitals using CGM solutions.
• ChipSoft / HiXcoreTechnology or IntegrationBetter Healthcare supports various healthcare facilities in implementing and optimizing HiX from ChipSoft, the market leader in the Netherlands with over half of Dutch hospitals using their comprehensive healthcare software suite.
• SAP / Cerner (IS-H and i.s.h.med)coreTechnology or IntegrationBetter Healthcare has extensive consulting expertise in SAP IS-H and Cerner i.s.h.med, a KIS package with over 400 international customers. They offer both functional consulting and ABAP programming services for these systems.
• Dedalus (ORBIS)coreTechnology or IntegrationCompany staff have former experience as consultants at Dedalus and bring deep knowledge of ORBIS KIS system implementation and optimization.
• Telekom Healthcare Solutions (iMedOne)coreTechnology or IntegrationStaff with experience at Deutsche Telekom Clinical Solutions GmbH brought expertise in iMedOne KIS system rollouts. Company provides consulting for Telematik Infrastruktur including SecuNet and Deutsche Telekom solutions.
• EpiccoreTechnology or IntegrationBetter Healthcare supports Epic implementations in DACH region hospitals, providing process and application specialist consulting for Epic system optimization and development projects.
• gematik (Telematikinfrastruktur)coreTechnology or IntegrationThe company provides consulting for Telematikinfrastruktur 2.0 implementation, including TI-Konnektor management, SecuNet solutions, and compliance with gematik standards for electronic patient records (ePA) and e-prescription.

Scale indicators3 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• PwC Strategy& Germany: PwC Germany operates a substantial healthcare consulting practice covering hospital strategy, IT advisory, and post-merger integration. Managing Partner Dr. Markus Ruppel previously held management roles there, and PwC remains one of the largest competing brands for enterprise DACH healthcare consulting work.
• BearingPoint: BearingPoint is a European-origin management and technology consultancy with a healthcare practice advising providers and public-sector health clients on digitalization, strategy, and operations. It is a broader incumbent than Better Healthcare, with deeper global delivery and a wider portfolio beyond pure hospital IT consulting.
• Deloitte Consulting Germany: Deloitte's German consulting practice includes a sizable healthcare and life sciences division covering strategy, technology implementation, and operations improvement for hospitals and health systems. It is a much larger, multi-disciplinary incumbent that competes with Better Healthcare on flagship DACH transformation engagements.
• Siemens Advanta (Siemens Management Consulting): Siemens Advanta is the technology and management consulting arm of Siemens, with deep digital healthcare and hospital transformation capabilities including digital twin, IoT, and integrated IT/OT programs. It is a broad incumbent that competes for large, strategic hospital digitalization mandates across DACH.
• Capgemini Invent: Capgemini Invent is the global digital transformation and consulting arm of Capgemini, with a dedicated healthcare practice serving providers, payers, and life sciences companies across Europe. It competes with Better Healthcare for enterprise hospital transformation mandates, but offers much broader scale, technology delivery, and global reach.

Direct peers

• Atos (Eviden): Atos, through its Eviden digital business, runs a healthcare IT consulting and systems integration practice serving DACH hospitals, with capabilities spanning KIS deployment, digital health platforms, and managed services. It is one of the larger European peers competing for KHZG-era transformation projects.
• Detecon International: Detecon is a Cologne-based management and technology consulting firm with a dedicated healthcare practice advising hospitals and insurers on digital transformation, IT strategy, and large-scale system implementations. It competes head-to-head with Better Healthcare for DACH hospital IT consulting mandates.
• T-Systems International: T-Systems, the enterprise IT arm of Deutsche Telekom, operates a healthcare practice that historically delivered the iMedOne KIS and adjacent consulting services, and continues to compete for DACH hospital digitalization mandates. Better Healthcare draws talent from this organization and competes with it for the same KIS-adjacent work.
• msg systems: msg is a German IT consultancy with a strong healthcare division (msg.healthcare) delivering strategy, implementation, and process consulting to hospitals and health insurers across DACH. Like Better Healthcare, it operates at the intersection of KIS implementation, change management, and process optimization.
• NTT Data Germany: NTT Data runs a sizable healthcare IT consulting practice in Germany covering KIS implementations, interoperability, and digital hospital programs. It targets the same DACH hospital buyer as Better Healthcare and competes on large multi-year transformation deals.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/intent/post?url=https://www.betterhealthcare.de
• Facebookfacebook.com/sharer.php?u=https%3A%2F%2Fwww.betterhealthcare.de%2F
• LinkedInlinkedin.com/company/better-healthcare-gmbh

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Better Healthcare