Town of Harbour Grace

What Town of Harbour Grace does

The Town of Harbour Grace is a municipal government incorporated in 1945 and operating under the Municipalities Act of Newfoundland and Labrador, serving approximately 2,900 permanent residents in the Conception Bay North region of the Avalon Peninsula. It delivers the full range of statutory municipal services — waste recovery, emergency response, parks and recreation, library services, economic development, and permitting — through a small staff (11-50 employees) organized around elected council committees covering capital works, finance, business development, housing/environment/sanitation, tourism/heritage, and parks/recreation. The town's operating model is a direct-to-government service delivery system: residents access services through Town Hall at 112 Water Street, an online portal (townofharbourgrace.ca), and a network of physical community facilities.

The municipality's core infrastructure spans the Danny Cleary Harbour Grace Community Centre (opened 2016, featuring a skating rink, 24-hour fitness centre, walking track, and Sports Hall of Fame), Admiral's Marina (150 fishing and pleasure vessels, 1,800 ft of wharf), the SPLASH Centre (youth development and free daily supper program), Kearney Tourist Chalet (seasonal June-September visitor services), the Community Garden at Moriarty Park, and the Harbour Grace Waste Recovery Facility. Its technology stack is a standard municipal website platform with the BizPaL online permit and licence service (Industry Canada partnership since 2017); no proprietary software products, APIs, or AI capabilities are documented.

Revenue is generated from three streams: property taxes on residential and commercial assessments (set annually by council), user fees and service charges for recreation ($5 per skating session, $10 for shinny hockey) and marina services, and government transfers from provincial and federal sources for operations and infrastructure. The 'Let Yourself In 2032' ten-year strategic plan, developed through community consultations, directs municipal priorities and is led by Economic Development Officer Matthew McCarthy alongside Mayor/Council governance. The town leverages significant intangible heritage assets — including a Registered Heritage District, National Historic Sites, the SS Kyle landmark, and the Amelia Earhart departure point — to drive tourism activity (hundreds of international visitors annually) and support regional economic development through the Joint Council of Conception Bay North partnership with 10 neighbouring municipalities.

Name

Town of Harbour Grace

Legal name

Town of Harbour Grace

Website

https://townofharbourgrace.ca

Company type

Private

Founded year

1945

Operating status

Operating

Headcount range

11–50 employees

Short description

The Town of Harbour Grace is a municipal government in Newfoundland and Labrador, Canada, serving approximately 2,900 residents with statutory services, recreation facilities, heritage tourism, and economic development programs since its incorporation in 1945.

Ownership category

akta.pro rank

Product category

Municipal Government / Public Administration Services

NAICS

Marinas (713930), Scenic and Sightseeing Transportation, Water (48721)

SIC

Water Transportation (4400), Services-Miscellaneous Amusement & Recreation (7990)

akta.pro primary industry

Sightseeing & Scenic Boat Tours (Harbor, Sunset, Dolphin/Whale Watching) (THAJAJAA)

akta.pro secondary industry

Marina & Waterfront Full-Service Hotels (THAGAAAK)

Keywords

• Municipal government services
• Public administration
• Community recreation facilities
• Heritage tourism
• Waste management services

Headquarters

HQ city

Harbour Grace

HQ country

Canada

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Property Taxes: Primary municipal revenue source from residential and commercial property assessments
2. User Fees and Service Charges: Fees for various municipal services including recreation programs, facility rentals, and waste disposal
3. Government Transfers: Provincial and federal funding for municipal operations and infrastructure projects

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

The Town of Harbour Grace is a municipal government that delivers public administrative services, community recreation programs, heritage tourism, and economic development support to approximately 2,900 residents, local businesses, and visitors. Core offerings include Town Hall governance and permitting, the Danny Cleary Harbour Grace Community Centre, Admiral's Marina, the SPLASH Centre youth program, waste recovery, parks, and seasonal tourism services at the Kearney Tourist Chalet.

Product overview

The Town of Harbour Grace operates a municipal government website that serves as a portal for community services, not a unified software product. Its offerings consist of government administrative services, recreational facilities, and tourism attractions. Key facilities include the Danny Cleary Harbour Grace Community Centre (multipurpose recreation), Admiral's Marina (harbour services), and Kearney Tourist Chalet (seasonal visitor services). The municipality also provides youth programming through the SPLASH Centre, community garden facilities, and manages heritage assets including the SS Kyle vessel, historic airstrip, and registered heritage district. The strategic plan 'Let Yourself In 2032' guides municipal priorities.

Differentiator

Problem solved

Functional benefit

Products and services

• Danny Cleary Harbour Grace Community Centre Multipurpose community recreation facility offering public skating, shinny hockey, fitness centre access, walking track, and event space for residents of Harbour Grace and surrounding communities.
• Admiral's Marina Year-round harbour facility operated by the Harbour Authority of Harbour Grace accommodating 150 fishing and pleasure vessels, with 1,800 ft of wharf length, fresh water hook-up, shore power, and event venue capabilities.
• Kearney Tourist Chalet
• SPLASH Centre Youth Program
• Community Garden & Seed Library
• Heritage District Walking Tour
• BizPaL Online Permit and Licence Service Online permit and licence service simplifying business compliance by providing one-stop access to federal, provincial, and municipal permit information for local entrepreneurs and businesses.
• Harbour Grace Waste Recovery Facility Services

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and minor.

• BizPaL (Industry Canada)coreOthers · 1 January 2017Online permit and licence service simplifying business compliance. BizPaL provides one-stop access to federal, provincial and municipal permit information, reducing document research time and helping entrepreneurs start businesses faster. Town of Harbour Grace has been a member since 2017.
• Eastern HealthcoreStrategic or Co-development PartnerHealthcare partnership enabling an Adolescent Social Worker to be on-site at the SPLASH Centre weekly. Partnership facilitates referrals and supports youth health services in the community.
• Canadian Owners and Pilots Association (COPA) Flight 97minorStrategic or Co-development PartnerAmateur aviation club maintains Harbour Grace airstrip, Newfoundland's oldest civilian airstrip, preserving the town's aviation heritage.
• Avalon East CeeBee StarsminorOthersLocal hockey team uses the Danny Cleary Harbour Grace Community Centre as home ice. Facility hosts Trinity Conception Fall Fair annually.
• Joint Council of Conception Bay NorthcoreStrategic or Co-development PartnerRegional economic development partnership including 11 municipalities. Provides business registries, property information, resources, recreation info, and mapping for the entire Conception Bay North region through choosecbn.ca.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Regional players

• Town of Bonavista: Maritime heritage town (~3,500 residents) with comparable small-town scale, harbour infrastructure, and tourism positioning including whale watching and historic sites - parallel operational and tourism profile outside Conception Bay.
• Town of Twillingate: Central NL maritime heritage tourism destination with comparable small-town character, icebergs and whale watching tourism, and seasonal visitor economy - similar operational scale and tourism focus in a different NL region.
• Town of Trinity: Bonavista Peninsula heritage tourism destination with comparable Registered Heritage District and seasonal tourism economy - similar visitor-economy model in a different NL region with the same small-scale municipal operation.
• Petty Harbour-Maddox Cove: Small NL maritime heritage town near St. John's with directly comparable scale (~1,000 residents), fishing heritage, and seasonal tourism economy anchored by waterfront and harbour assets in the same provincial context.

Direct peers

• Town of Conception Bay South: Largest Conception Bay municipality (~27,000 residents) providing directly comparable municipal services, recreation facilities, and parks infrastructure - operates under the same provincial Municipalities Act framework as Harbour Grace.
• Town of Carbonear: Neighbouring Conception Bay North town of approximately 4,800 residents offering directly comparable municipal services, recreation facilities, and rural heritage character - operates within the same Joint Council framework as Harbour Grace.
• Town of Cupids: Adjacent Conception Bay heritage settlement and Canada's oldest English settlement (1610), offering directly comparable small-town municipal structure with strong heritage tourism focus similar to Harbour Grace's cultural positioning.
• Town of Brigus: Conception Bay heritage tourism town of approximately 700 residents with directly comparable maritime heritage, small-town governance, and seasonal tourism economy anchored by waterfront and harbour assets.
• Town of Bay Roberts: Larger Conception Bay North municipality (~6,000 residents) operating similar governance structure, recreation amenities, marina, and waterfront facilities - direct municipal-services peer within the same regional economic development council.

Broad incumbents

• City of St. John's: Provincial capital and largest NL municipality operating a much broader portfolio of municipal services, facilities, heritage properties, and tourism assets within the same provincial governance framework as Harbour Grace.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/townofhrgrace
• Facebookfacebook.com/townofharbourgrace

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Town of Harbour Grace