What One NZ does

One New Zealand Group Limited (One NZ) is one of three integrated mobile network operators in New Zealand, serving approximately two million consumer, business, and enterprise & government subscribers across mobile, broadband, satellite, and IoT services. The company operates a 5G-capable radio access network that has been recognized as the Best Mobile Network in Aotearoa for four consecutive years (2022–2025), complemented by the One NZ Satellite service — launched in partnership with SpaceX/Starlink in December 2024 — which extends direct-to-device messaging coverage to roughly 40% of New Zealand's landmass and has processed over ten million messages to date. Technical assets include licensed spectrum, a nationwide cell-site footprint densified by the 2024 acquisition of Dense Air NZ, and a hyperscaler-integrated platform stack spanning AWS, Google Cloud, Nokia, Red Hat, and Salesforce.

The business monetizes primarily through postpaid consumer plans (One Plan at NZ$88/month as a reference price point), prepaid mobile, fixed broadband, enterprise connectivity, IoT solutions, the One Wallet digital wallet, and wholesale/MVNO arrangements — supplemented by device subsidies ("Phone Dollars") and an emerging API platform (Vodafone API Hub, Shush network authentication). Distribution is multi-channel: owned retail stores, e-commerce, direct enterprise sales, partner resellers, and MVNO partnerships. The company is owned by Infratil (NZX: IFT), a listed infrastructure investor, which provides capital backing for ongoing 5G capex and strategic acquisitions.

Operationally, One NZ has executed a dense 2026 AI agent deployment cycle — Amazon Bedrock-powered Network Concierge, Google Gemini-based VoLTE Agent, Salesforce Agentforce, and UiPath Maestro — applied across customer service, network operations, and back-office automation. ESG positioning is supported by a Christchurch data center solar installation (142 panels, ~90 kW) and a 93/100 GRESB Infrastructure Benchmark score (#2 in Oceania, #25 globally). H1 2025 EBITDA of NZ$304M underpins current profitability, while legacy 3G network shutdown has been completed to reallocate spectrum to 4G/5G capacity.

Name

One NZ

Legal name

One New Zealand Group Limited

Website

https://one.nz

Company type

Private

Founded year

2023

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

One NZ is one of three integrated mobile network operators in New Zealand, serving ~2 million consumer, business, and government subscribers with 5G mobile, broadband, satellite (via SpaceX/Starlink), and IoT services, and is owned by Infratil.

Ownership category

akta.pro rank

Product category

Telecommunications Services

NAICS

Wireless Telecommunications Carriers (except Satellite) (517112), Satellite Telecommunications (517410), Wired and Wireless Telecommunications (except Satellite) (5171), Wired Telecommunications Carriers (517111)

SIC

Radiotelephone Communications (4812)

akta.pro primary industry

Non-Terrestrial Mobile Network Operators (Satellite-Integrated NTN Mobile) (HDAIAAAJ)

akta.pro secondary industries

Direct-to-Device (D2D) / NTN Cellular (Satellite-to-Handset, NB-IoT NTN) (HDAIAJAE), Enterprise Satellite Connectivity & Managed Services (VSAT, SD-WAN over Satcom) (HDAIAJAB), Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband) (HDAIABAI)

Keywords

• Mobile telecommunications
• Broadband internet
• Satellite messaging
• Enterprise network services
• IoT connectivity

Headquarters

HQ city

New Zealand

HQ country

New Zealand

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Mobile services: Core mobile service revenue from consumer and business mobile plans including postpaid and prepaid services
2. Broadband: Internet service provision for residential and business customers
3. Device financing: Interest-free phone financing arrangements for device purchases
4. Enterprise solutions: Business and government telecommunications solutions including IoT connectivity
5. IoT: Internet of Things connectivity services for enterprise and business customers

Pricing tiers

Go-to-market motion4 records

Distribution channels5 records

Marketing channels5 records

Core offering

One NZ is a New Zealand telecommunications provider serving 2 million customers with mobile services (consumer and business plans), broadband internet, satellite messaging via SpaceX Starlink Direct-to-Cell, IoT connectivity, and enterprise network solutions including cybersecurity, unified communications, and SD-WAN. Core offerings center on its award-winning 5G mobile network, the One Plan flagship unlimited data plan at NZ$88/month, the One NZ Satellite service covering ~40% of New Zealand's landmass, and a business portfolio spanning IoT, managed networks, and AI-powered automation.

Product overview

One NZ is a New Zealand telecommunications company serving 2 million customers with a comprehensive portfolio of mobile, broadband, and business technology solutions. The company's core offerings center on its award-winning 5G mobile network (independently rated best in New Zealand by umlaut for four consecutive years) and One NZ Satellite service using SpaceX Starlink technology. For consumer customers, One NZ provides mobile plans including the flagship One Plan with unlimited data, prepaid options, One Wallet loyalty rewards, and mobile devices on interest-free terms. The business division offers IoT solutions, unified communications (One Business with Webex, Microsoft Teams Calling), cybersecurity (Adaptive Armour, Secure Endpoint, Security Monitoring), managed networks (SD-WAN), and enterprise mobility management. The company also provides fixed broadband services including fibre, wireless, and Starlink Business Broadband. Key differentiators include its hybrid network approach combining traditional cell towers with satellite coverage for 40% landmass coverage, AI-powered customer service tools, and partnerships with Salesforce, Oracle, Google Cloud, AWS, UiPath, and Vodafone for API services.

Differentiator

Problem solved

Functional benefit

Brands

• One NZ Satellite: Satellite-powered mobile service enabling TXT, MMS, and select app access in areas without cell tower coverage, powered by SpaceX's Starlink Direct to Mobile technology.
• One Wallet
• My One NZ
• Unlock

Products and services

• One Plan
• One NZ Satellite
• One Wallet
• Broadband
• IoT Solutions
• Unlock
• Dosh
• Business Mobile Plans and Add-ons
• Network APIs
• Daily Roaming

Quantifiable outcome

• Best Mobile Network in Aotearoa award for 4 consecutive years (2022-2025)
• +1 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability7 records

Partnerships

Nine partnerships are on record, tiered core, flagship and strategic.

• UiPathcoreTechnology or IntegrationUiPath partnership for Maestro platform automation. The company uses UiPath's Maestro platform for workflow orchestration and business process automation across operations.
• Google CloudcoreTechnology or IntegrationGoogle Cloud partnership for Autonomous Network Operations. The company uses Google Cloud's VoLTE Agent to enable AI-powered network operations and automation.
• SalesforcecoreTechnology or IntegrationSalesforce partnership for Agentforce for Communications. The company leverages Salesforce's AI agent platform to enhance customer service and communications capabilities.
• SpaceX/StarlinkflagshipStrategic or Co-development PartnerSpaceX/Starlink partnership provides satellite service capability. This partnership enables the company to offer satellite connectivity services to customers in remote and underserved areas across New Zealand.
• Red HatcoreTechnology or IntegrationRed Hat partnership for OpenShift cloud platform. The company uses Red Hat OpenShift as its cloud infrastructure platform for container orchestration and cloud-native applications.
• Amazon Web Services (AWS)coreTechnology or IntegrationAWS partnership for AI agent development. The company built Network Concierge with Amazon Bedrock, an AI agent that helps customers manage their accounts and services using generative AI.
• T-MobilestrategicStrategic or Co-development PartnerT-Mobile satellite roaming partnership for extending satellite service coverage. Enables customers to access satellite connectivity when roaming internationally.
• NokiacoreTechnology or IntegrationNokia network technology partnership spanning over 20 years. Nokia provides network infrastructure, radio access equipment, and technology solutions for the telecommunications network.
• FarmsidecoreOthersFarmside is a subsidiary of One NZ, providing telecommunications services primarily to rural and agricultural customers in New Zealand.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Spark New Zealand: Spark is New Zealand's largest telco by revenue and One NZ's primary domestic competitor across mobile, broadband, and enterprise services. Both companies operate 5G networks, sell consumer and business plans in the same NZ market, and compete head-to-head on network quality and pricing.
• 2degrees: 2degrees is the third major mobile operator in New Zealand offering postpaid, prepaid, and broadband services. As a direct domestic MNO competitor to One NZ, it competes on price, network coverage, and MVNO/enabler partnerships.

Regional players

• Optus: Optus is a major Australian MNO and a Singtel subsidiary, offering mobile, broadband, and enterprise services similar to One NZ. As a regional player with Starlink-related partnerships in Australia, it is a useful reference point for satellite-to-mobile competitive dynamics in adjacent markets.
• Swisscom: Swisscom is the incumbent MNO and broadband provider in Switzerland, with a similar small-market, high-quality network positioning and strong enterprise/services mix. Useful as a benchmark for valuation multiples and ARPU resilience in a small mature market.
• KDDI: KDDI is a major Japanese MNO with consumer mobile, broadband/fixed, and enterprise/IoT offerings. As an Asia-Pacific incumbent comparable in scale and product breadth to One NZ's enterprise ambitions, KDDI is a relevant regional reference point.
• Telstra: Telstra is Australia's largest MNO with a comparable mix of consumer mobile, broadband, enterprise, and IoT services. While geographically distinct from NZ, Telstra is a useful regional benchmark on ARPU, 5G capex intensity, and enterprise/IoAT growth in a similarly mature Oceania market.

Broad incumbents

• Verizon: Verizon is one of the largest US MNOs and a global incumbent in 5G, enterprise, and IoT. Comparable to One NZ in product breadth (consumer mobile, business, IoT, network APIs) and in pursuing AI-driven network operations, though at very different scale.
• T-Mobile US: T-Mobile is One NZ's named satellite roaming partner and the US anchor for Starlink Direct-to-Cell. As a large global MNO incumbent with a leading 5G footprint, T-Mobile's consumer and enterprise playbook (and pricing power) is a relevant comparable for One NZ's strategic trajectory.
• Vodafone Group: Vodafone is One NZ's former parent (sold to Infratil) and remains a strategic partner via the Vodafone API Hub. As a global MNO incumbent, Vodafone provides a comparable operating blueprint — multi-country mobile networks with enterprise and IoT offerings — and shares technology and API partnerships with One NZ.
• BT Group: BT is a UK incumbent telco with consumer mobile/broadband and a sizable enterprise division. Its mix of fixed and mobile, enterprise networking, and ongoing network modernization offers a comparable operational profile to One NZ despite the geographic difference.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about One NZ