Cumberland County Sheriff's Office

What Cumberland County Sheriff's Office does

Cumberland County Sheriff's Office (CCSO) is a full-service county government law enforcement agency headquartered in Fayetteville, North Carolina, serving approximately 304,000 residents across 661 square miles of Cumberland County, including the municipalities of Stedman, Godwin, Wade, Falcon, Eastover, and Linden, as well as Fort Liberty military base. The agency delivers patrol, criminal investigation, civil process service, courthouse security, and community policing through four primary divisions (Patrol, Detective, Services, and Operations) staffed by 749 personnel including 332 sworn deputies, 189 detention officers, 131 civilians, and 97 part-time crossing guards. The Cumberland County Detention Center, a 311,000-square-foot facility with maximum capacity of 884 inmates, provides intake, housing, medical services (delivered via Wellpath partnership), and inmate communications including GTL video visitation and ViaPath mail scanning.

The agency's core technology stack includes three automated fingerprint identification systems (AFIX Tracker local, SAFIS state, IAFIS federal), the IBIS Integrated Ballistics Identification System, Digital Evidence Recovery for computer and cellular forensics, and a Records Management System (PISTOL) integrated with NCIC/DCI terminals. Specialized tactical units include a Special Response Team (SWAT), FBI-certified Bomb Squad, nationally certified K-9 Unit (narcotic, explosive, accelerant detection), Search and Rescue Team with dive capability, and Crisis Negotiation Team. The Training Section operates a state-of-the-art facility at 4710 Corporation Drive providing 96 hours/year of in-service training plus 432 hours of Field Training Officer instruction. The agency has maintained CALEA international accreditation since 1998 and is one of only five internationally accredited Sheriff's Offices in North Carolina.

CCSO is funded primarily through Cumberland County government appropriations, supplemented by state and federal grants, drug forfeiture funds, and modest transaction fees for concealed carry permits ($90 new / $75 renewal), fingerprinting ($12), civil process service ($30 in-state / $50 out-of-state), and video visitation ($4-$10 per session). The agency is led by elected Sheriff Johnathan Morgan with a command staff of four Majors overseeing Operations, Services, Detective, and Detention divisions. Revenue model is fundamentally tax-funded government appropriations with negligible commercial revenue exposure.

Name

Cumberland County Sheriff's Office

Legal name

Cumberland County Sheriff's Office

Website

https://cumberlandsheriffnc.gov

Company type

Private

Operating status

Operating

Short description

Cumberland County Sheriff's Office is a full-service county law enforcement agency in Fayetteville, North Carolina, serving 304,000 residents across 661 square miles with 749 personnel, providing patrol, criminal investigation, detention (884-bed capacity), and civil services under a $37 million budget.

Ownership category

akta.pro rank

Product category

Law Enforcement Services

NAICS

Police Protection (922120), Correctional Institutions (922140), Police Protection (92212)

SIC

Services-Detective, Guard & Armored Car Services (7381)

akta.pro primary industry

Police Services (Patrol, Response & Community Policing) (BPAIAGAA)

akta.pro secondary industries

State/Provincial Corrections, Probation & Parole Administration (BPAIABAF), Correctional Facility Operations (Prisons & Jails) (BPAKANAA), Public Sector Guarding (Government Buildings, Courthouses) (BPAKAAAG)

Keywords

• Law enforcement services
• Public safety
• Civil process service
• Corrections operations
• Forensic investigations

Headquarters

HQ city

Fayetteville

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain

Revenue model

1. County Funding: Primary operational funding from Cumberland County government budget allocations. 82% of $37 million budget is personnel expenses.
2. State and Federal Grants: State and federal grant dollars supporting various programs and operations.
3. Civil Process Service Fees: $50 per person per document for out-of-state service, $30 per person per document for in-state North Carolina service. Also credit card payments accepted.
4. Concealed Carry Permit Fees: $90 for new concealed carry permits, $75 for renewals, $5 online application convenience fee.
5. Fingerprinting Services: $12 for fingerprinting services, $4 online application convenience fee.
6. Video Visitation: Monitored video visitation from home: up to 10 minutes for $4.00, up to 25 minutes for $10.00.
7. Forfeiture Funds: Drug forfeiture funds used for equipment purchases including driving pad at training facility.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

The Cumberland County Sheriff's Office delivers county-wide law enforcement, detention, and public safety services from its headquarters in Fayetteville, NC. Its funded portfolio spans uniformed patrol, criminal investigations, court security and civil process service, county detention operations, and forensic/crime-scene support, supported by a $37 million operating budget and approximately 749 personnel. Specialized divisions handle concealed-carry permitting, fingerprinting for the public, sex offender registration, community outreach, and digital evidence recovery.

Product overview

The Cumberland County Sheriff's Office is a full-service law enforcement agency providing public safety services to approximately 304,000 residents across 661 square miles. The agency operates through multiple divisions including Patrol Division (road patrol across municipalities), Detective Division (criminal investigations), Services Division (civil processes, records, IT, courthouse security), and Operations Division (specialized units). The Detention Center, a 311,000-square-foot facility with 884-bed capacity, handles inmate housing, medical services, and visitation. Specialized units include K-9, Bomb Squad, Special Response Team (SRT), Search & Rescue, Crisis Negotiation, and Crisis Response Team. Forensic services cover latent prints, firearms, and crime scene investigation. Public-facing services include concealed carry permits, sex offender registry, sheriff's auctions, and online inmate lookup. The agency employs 749 total personnel including 332 sworn deputies, 189 detention officers, 131 civilians, and 97 crossing guards. Key external technology partners include GTL for video visitation, ViaPath for inmate mail processing, NEOGOV for recruitment, and Permitium for concealed carry permits.

Differentiator

Problem solved

Functional benefit

Products and services

• Uniformed Patrol and Law Enforcement Response 24/7 county-wide patrol, response to calls for service, traffic enforcement, and community policing delivered by uniformed deputies for Cumberland County residents, visitors, and businesses.
• Concealed Carry Handgun Permit Service Application intake, background screening, and issuance of North Carolina concealed carry handgun permits to qualifying county residents at $90 for a new permit and $75 for renewals.
• Civil Process Service Service of subpoenas, summonses, warrants, and other court documents on behalf of the Cumberland County court system and attorneys; $30 per in-state service and $50 per out-of-state service.
• Fingerprinting Services Civil fingerprinting service provided to the public at $12 per card for employment, licensing, immigration, and background-check purposes.
• Video Visitation (Inmate Communications) Remote video visitation with inmates at the Cumberland County Detention Center, priced at $4 for 10 minutes and $10 for 25 minutes, delivered through a third-party inmate communications provider.
• County Detention Operations Secure detention, intake, inmate classification, and inmate programming at the Cumberland County Detention Center for pre-trial and sentenced inmates from the county court system.
• Criminal Investigations and Forensics Criminal case investigations, crime scene processing, and forensic services including AFIS fingerprint identification, IBIS ballistic comparison, and digital evidence recovery for Cumberland County law enforcement and partner agencies.

Quantifiable outcome

• 24/7 continuous law enforcement coverage
• +2 more outcomes

Named customers1 record

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature4 records

Partnerships

One partnership is on record.

• WellpathcoreOthersHealthcare provider partnership delivering medical and mental health care services at the Detention Center both on-site and off-site. Staff includes physicians, psychiatrist, dentists, licensed clinical social workers, registered nurses, and medical technicians.

Scale indicators7 records

Recent moves7 records

Expansion highlights5 records

Regional players

• Mecklenburg County Sheriff's Office: Sheriff's Office for Mecklenburg County (Charlotte), NC, providing patrol, detention, and court services to a large urban county. Comparable in scale and range of services to Cumberland County.
• Wake County Sheriff's Office: Sheriff's Office serving Wake County, NC, with comparable full-service law enforcement, detention, and civil process functions. Operates in a different but adjacent county with similar governance structure.
• Durham County Sheriff's Office: Sheriff's Office serving Durham County, NC, with comparable patrol, detective, detention, and civil process operations across a similar population size.
• New Hanover County Sheriff's Office: Sheriff's Office for New Hanover County, NC (Wilmington), providing full-service law enforcement and detention operations in a coastal NC county.
• Forsyth County Sheriff's Office: North Carolina Sheriff's Office providing patrol, investigative, and detention services in Forsyth County (Winston-Salem). Comparable mid-sized NC sheriff's office with similar CALEA-style operational standards.
• Fayetteville Police Department: Municipal law enforcement agency in Fayetteville, NC, sharing jurisdictional responsibility with the Cumberland County Sheriff's Office. Comparable in function and geography, providing police patrol within the county's main city.
• Gaston County Sheriff's Office: Sheriff's Office for Gaston County, NC, providing similar patrol, detention, and civil process services in a comparable North Carolina county.
• Buncombe County Sheriff's Office: Mountain-region NC Sheriff's Office providing patrol, detective, and detention services to Buncombe County (Asheville). Comparable mid-sized NC sheriff's office.
• Guilford County Sheriff's Office: Sheriff's Office for Guilford County, NC (Greensboro), offering similar law enforcement, detention, and courthouse security services within a different NC jurisdiction.

Others

• Cape Fear Valley Health (Wellpath partnership): Regional healthcare system in Cumberland County that interfaces with CCSO's detention and community health services. Comparable as a local public-sector/private partner providing medical infrastructure in the same geography.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/SHERIFF_JMorgan
• Facebookfacebook.com/profile.php?id=61579120629724
• Instagraminstagram.com/sheriff_johnathan_morgan

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cumberland County Sheriff's Office