St. Thomas Police Service

What St. Thomas Police Service does

St. Thomas Police Service is a municipal police service established in 1877, serving as the sole statutory police authority for the City of St. Thomas, Ontario, Canada. The service operates from the Colin McGregor Building at 45 CASO Crossing and is governed by the St. Thomas Police Services Board under Ontario's Community Safety and Policing Act, with oversight from the Ministry of the Solicitor General. It is funded through municipal taxation and provincial grants, with no parent corporation or private ownership.

The service portfolio is organized into specialized branches including Uniformed Patrol, Criminal Investigative Branch (encompassing Criminal Investigations, Street Crimes Unit, and Property Crime Unit), Forensics Unit, Community Resource Unit, and Court Services. Public-facing digital services include an online reporting system for non-emergency incidents, a criminal background check service via the Triton Canada platform, a bike registry, the CamSafe security camera registration program, body-worn cameras, an online sexual assault reporting form, and the MEDIALERT Connect partnership. A web-based property auction operated through Police Auctions Canada provides a secondary revenue channel. The forensics unit operates a state-of-the-art Identification Laboratory with ductless forensic evidence drying cabinets and camera equipment, with more complex forensic analysis escalated to the Centre of Forensic Science Toronto.

The service has built a differentiated community-policing model through the Mobile Outreach and Support Team (MOST) partnership with CMHA Elgin, the Pathways to Change intimate partner violence intervention program with Changing Ways, and the locally developed Wellness Navigation Project recognized during Mental Health Week 2026. Fee-based revenue is limited to criminal background checks and property auction proceeds; the vast majority of policing services are provided to residents at no direct charge. The service handles approximately 10,000 calls for service annually, with an accelerating year-over-year trend, and is currently led by Acting Chief Marc Roskamp following the 2023 conclusion of Chief Chris Herridge's tenure.

Name

St. Thomas Police Service

Legal name

St. Thomas Police Service

Website

https://stps.on.ca

Company type

Private

Founded year

1877

Operating status

Operating

Headcount range

51–100 employees

Short description

St. Thomas Police Service is the sole statutory municipal police authority for the City of St. Thomas, Ontario, providing 24/7 emergency response, criminal investigation, forensic identification, community policing, and social-service co-responder programs to city residents and visitors under Ontario's Community Safety and Policing Act.

Ownership category

akta.pro rank

Product category

Municipal Policing Services

NAICS

Police Protection (922120)

akta.pro primary industry

Police Services (Patrol, Response & Community Policing) (BPAIAGAA)

akta.pro secondary industry

Victim Services & Witness Assistance (Justice System) (BPAIAFAJ)

Keywords

• Municipal policing services
• Law enforcement
• Criminal investigation
• Forensic identification
• Community safety

Headquarters

HQ city

Saint Thomas

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Distribution channels4 records

Marketing channels7 records

Core offering

St. Thomas Police Service provides municipal law enforcement and public safety services to the City of St. Thomas, Ontario through uniformed patrol, criminal investigation, forensic identification, court services, and a Community Resource Unit that integrates police with social service providers. The service also delivers digital citizen-facing services such as online incident reporting, criminal background checks via the Triton Canada platform, a bike registry, a CamSafe security camera registry, and web-based property auctions conducted in partnership with Police Auctions Canada.

Product overview

The St. Thomas Police Service operates as a municipal police department providing traditional law enforcement services to the City of St. Thomas, Ontario. The service portfolio consists of core policing functions organized into specialized branches including Uniformed Patrol, Criminal Investigative Branch (encompassing Criminal Investigations, Street Crimes Unit, and Property Crime Unit), Forensics Unit, Community Resource Unit, and Court Services. Public-facing digital services include an online reporting system for non-emergency incidents, a criminal background check service, a bike registry, a security camera registration program (CamSafe), body-worn cameras for officers, an online sexual assault reporting form, and a web-based property auction program operated in partnership with Police Auctions Canada. Additional community-focused initiatives include the Citizens On Patrol Program and MEDIALERT Connect partnership.

Differentiator

Problem solved

Functional benefit

Products and services

• Criminal Background Check Fee-based criminal record verification service for individuals requiring background confirmation for employment, volunteer work, or other purposes, delivered through the Triton Canada platform.
• Exempted (Broad) Record Checks Broader record check service for applicants whose roles require expanded screening beyond standard criminal background checks.
• Paid Duty Police Services Fee-based police officer services provided to businesses and organizations for events, traffic control, or specialized assignments outside regular duties.
• Freedom of Information Requests Formal information access service allowing members of the public to request records held by the St. Thomas Police Service under freedom of information legislation.
• Online Reporting Self-service online portal allowing citizens to file non-emergency police reports for incidents such as theft, property crime, and other eligible categories without visiting the police station.
• Bike Registry Voluntary bicycle registration program that records ownership details to aid in recovery if a registered bike is stolen.
• CamSafe Security Camera Program Community security camera registry allowing businesses and residents to register their surveillance cameras with police for use as investigative leads.
• Online Sexual Assault Reporting Confidential online reporting tool allowing sexual assault survivors to file reports digitally when specified conditions are met.
• Police Auctions Web-based property auction service conducted in partnership with Police Auctions Canada through eBay for unclaimed and seized property.
• MEDICALERT Connect Partnership program connecting vulnerable individuals with MedicAlert identification so police can quickly access medical information during response.
• Trespass to Property Information Service Information and processing service for property owners who wish to formally address trespassing on their premises.
• Non-Parent Custody Applicant Screening Screening service for non-parent individuals applying for custody-related roles, supporting court and child welfare processes.

Quantifiable outcome

• 10,000 calls for service handled annually with increasing trend
• +2 more outcomes

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Changing WayscoreStrategic or Co-development Partner · 1 January 2026Partnership through Pathways to Change initiative focused on reducing intimate partner violence, increasing victim safety, and supporting long-term behaviour change. A dedicated High Risk Intimate Partner Violence Case Manager from Changing Ways works closely with STPS, justice partners, and community organizations to identify elevated risk factors, support victims, and connect individuals with resources. Changing Ways also provides direct intervention services for individuals who have engaged in abusive behaviour.
• CMHA (Canadian Mental Health Association) ElgincoreStrategic or Co-development PartnerMobile Outreach and Support Team (MOST) partnership where STPS and CMHA work together to deploy social workers to mental health/substance use disorder calls alongside officers. This tiered policing partnership combines conventional police officers with other service providers to create efficiencies and broaden service delivery capabilities.
• Centre of Forensic Science TorontocoreTechnology or IntegrationForensic identification unit works in conjunction with the Centre of Forensic Science in Toronto where more complex forensic identification work is completed. The partnership supports advanced forensic analysis capabilities beyond local capacity.
• Police Auctions CanadaminorChannel Partner/ Reseller/ DistributorPartnership with Police Auctions Canada to conduct web-based auctions through eBay for unclaimed and seized property. STPS joins Halton, Hamilton, Owen Sound and Toronto Police Services in this platform, providing wider access to auction items and convenience for bidders.
• Victim Services ElgincoreStrategic or Co-development PartnerVictim Services Elgin transitioned into new office space at St. Thomas Police Station. Provides support services to crime victims in conjunction with police response.
• Elgin County OPPminorStrategic or Co-development PartnerOccasional custody exchange arrangements for arrests on outstanding warrants and inter-agency cooperation on investigations.
• Ontario Police CollegecoreOthersCadets attend Ontario Police College to complete Basic Constable Training program as part of their pathway to becoming sworn police officers.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• London Police Service: Municipal police service for the City of London, Ontario — geographically proximate to St. Thomas. Closest peer by city-tier and Southwestern Ontario operating context; same statutory framework and service portfolio.
• Guelph Police Service: Municipal police service for the City of Guelph, Ontario. Comparable mid-sized Southwestern Ontario municipal service with similar service portfolio and statutory framework.
• Toronto Police Service: Ontario's largest municipal police service. Directly comparable as a statutory municipal police service under the same Ontario legislative framework; both deliver patrol, criminal investigation, forensics, and community-policing functions.
• Hamilton Police Service: Municipal police service in Hamilton, Ontario. Explicitly co-listed with STPS as a participant in the Police Auctions Canada / eBay platform partnership, indicating direct operational comparability in service delivery and property-management functions.
• Halton Regional Police Service: Regional police service in Halton Region, Ontario. Co-participant in the Police Auctions Canada platform with STPS and operates the same statutory municipal policing model under Ontario's Police Services Act.
• Waterloo Regional Police Service: Regional police service for Waterloo Region, Ontario. Comparable mid-sized Ontario municipal police service operating under the same Community Safety and Policing Act with similar patrol, investigative, and community-resource functions.
• Woodstock Police Service: Municipal police service for the City of Woodstock, Ontario. Closest size-and-geography peer to STPS — small Southwestern Ontario city with similar service scope and operating model.
• Owen Sound Police Service: Municipal police service for the City of Owen Sound, Ontario. Explicitly listed as a co-participant with STPS in the Police Auctions Canada platform partnership, confirming direct operational comparability.

Broad incumbents

• Royal Canadian Mounted Police (RCMP): Canada's federal police service, also contracted to provide provincial policing in non-Ontario provinces. Operates in the same public-sector law enforcement space under overlapping jurisdiction logic, though federal scope makes it a broader incumbent rather than direct municipal peer.
• Ontario Provincial Police: Provincial-level police service covering rural Ontario and unincorporated areas. Operates under the same legislative framework but at a broader geographic scale; STPS occasionally coordinates with OPP on inter-agency investigations and custody arrangements.

Market position

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/STPSmedia
• YouTubeyoutube.com/channel/UC57oe6xpakJV68jYvwPz8Ow
• Facebookfacebook.com/StThomasPolice
• LinkedInlinkedin.com/company/st-thomas-police-service

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about St. Thomas Police Service