City of Hoquiam

What City of Hoquiam does

City of Hoquiam is a municipal government entity incorporated in 1889 in Grays Harbor County, Washington, providing essential public services to residents, local businesses, and visitors within its jurisdictional boundary. The city operates core service departments including Police, Fire, Public Works, Finance, Building and Compliance, Municipal Court, and Community Services, and manages critical infrastructure including 61 miles of water distribution pipe, levee systems protecting over 3,100 properties from FEMA-mapped flood hazards, and historic assets such as Olympic Stadium (listed on the National Register of Historic Places since the 1930s).

The city delivers services through multiple distribution channels: in-person service at City Hall (609 8th Street), an online utility payment portal via certifiedpayments.net, drop boxes, mail, phone, email, and virtual Zoom-based municipal court hearings. Its digital presence includes an official website (cityofhoquiam.com), a Facebook page, and iOS and Android mobile applications for citizen access to news, events, and records.

Revenue is sourced from a diversified mix including utility payments (water), property taxes, building permits and business licenses, municipal court fines, lodging tax (administered by the Lodging Tax Advisory Committee for tourism promotion), and substantial federal and state grant funding supporting major infrastructure projects such as the Aberdeen-Hoquiam Flood Protection Project. The city is governed by an elected City Council and led by Mayor Ben Winkelman and City Administrator Brian Shay.

Name

City of Hoquiam

Legal name

City of Hoquiam

Website

https://cityofhoquiam.com

Company type

Private

Founded year

1889

Operating status

Operating

Headcount range

51–100 employees

Short description

City of Hoquiam is a Washington State municipal government administering public safety, utilities, building oversight, and infrastructure for residents and businesses within its Grays Harbor County jurisdiction, supported by taxes, fees, and state and federal grants.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Water, Sewage and Other Systems (2213), Justice, Public Order, and Safety Activities (922)

SIC

Water Supply (4941)

akta.pro industry

PRIMARYBPAIACAF

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities)

Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration

SECONDARYBPAIALAD

Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance)

Business & Public Services/Public Sector & Government Administration/Transportation & Infrastructure Agencies (Roads, Transit, Public Works)

Keywords

• Municipal government services
• Public utility services
• Public safety services
• Infrastructure management
• Community development

Headquarters

HQ city

Hoquiam

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Utility Payments: Revenue collected from residents and businesses for utilities including water services. Citizens can pay online, by mail, drop box, or in person.
2. Property Taxes: Property tax revenue collected from property owners within city limits.
3. Fees and Licenses: Revenue from building permits, municipal court fines, business licenses, and other municipal fees.
4. Federal and State Grants: Grant funding from FEMA BRIC program, Washington State, and federal agencies for specific infrastructure projects including flood protection, levee construction, and community development.
5. Lodging Tax: Tourism-related lodging tax revenue collected and administered by the Lodging Tax Advisory Committee (LTAC) for tourism promotion.

Distribution channels5 records

Marketing channels5 records

Core offering

The City of Hoquiam delivers essential municipal services including public safety (police and fire protection), water utility distribution, building permits and code compliance, municipal court services, public works infrastructure maintenance, parks and recreation facilities, and community programs. The city is governed by an elected mayor and council, with operations administered across departments covering Finance, Public Works, Police, Fire, and Community Services.

Product overview

The City of Hoquiam website is a municipal government digital services portal providing citizens access to city government information and services. The offering consists of a unified web presence with multiple service categories including: utility payment processing (via certifiedpayments.net), public records requests, community services coordination, event management, news distribution, and general city government information. The site does not represent a commercial product portfolio but rather functions as an informational and service delivery platform for municipal operations.

Differentiator

Problem solved

Functional benefit

Products and services

• City of Hoquiam Municipal Website The primary digital portal for City of Hoquiam municipal government, providing citizens access to city services, utility payments, public records, community events, news, and government department information. Includes online utility payment processing via certifiedpayments.net, public records requests via NextRequest, and access to municipal codes.
• Water Utility Services Water distribution services delivered across 61 miles of pipe to residents and businesses in Hoquiam, with online payment via certifiedpayments.net, plus mail, drop box, and in-person payment options. Annual flushing program maintains water quality and fire hydrant functionality, taking approximately 45 days to complete.
• Municipal Court Services Municipal court operations including hearings held via Zoom with in-person payment window service at City Hall for customer service and fine processing.
• Building Permits and Code Compliance Building permit issuance, code compliance enforcement, and building official services for residential and commercial construction within city limits, led by Building Official Roy Simmons.
• Business Licensing Business license issuance and regulation for businesses operating within Hoquiam city limits, supporting economic development and code compliance.

Quantifiable outcome

• 61 miles of water distribution pipe maintained with annual flushing program
• +3 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core and minor.

• City of AberdeencoreStrategic or Co-development Partner · 1 January 2021Joint Aberdeen-Hoquiam Flood Protection Project comprising the North Shore Levee (6.2 miles, $78 million) and North Shore Levee - West Segment (4.7 miles, $40 million). Cities have been working together since 2016 on flood resilience through the TimberWorks Resiliency and Restoration Master Plan.
• Northwest Vernacular, Inc.minorImplementation/ SI/ Consulting Partner · 1 January 2021Contracted to conduct reconnaissance-level historic property survey of Karr's Hill area for the Historic Preservation Commission.
• Port of Grays HarborcoreOthersPort supports approximately 1,500 jobs. US-12 Highway-Rail Separation Project will reduce delays to Port truck traffic and improve freight mobility.

Scale indicators7 records

Recent moves12 records

Expansion highlights5 records

Direct peers

• City of Ocean Shores, Washington: Similar small Washington coastal city with comparable population and a tourism-and-public-works-driven service mix. Provides a useful comparable for tourism revenue (lodging tax), coastal infrastructure, and small-city grant capture.
• City of Raymond, Washington: Small Pacific County city with a comparable service mix (utilities, public safety, public works) and similar rural-coastal economic base. Useful peer for benchmarking small-municipal operations in the region.
• City of Elma, Washington: Small inland Grays Harbor County municipality offering the same municipal service portfolio. Comparable for benchmarking small-city public works capacity and grant pursuit.
• City of Westport, Washington: Grays Harbor coastal city with tourism-driven lodging tax, public works focus, and small-municipal scale. Comparable for coastal flood exposure and tourism-dependent revenue streams.
• City of Aberdeen, Washington: Adjacent Grays Harbor municipality and joint partner on the North Shore Levee project since 2016. Operates the same municipal service portfolio (police, fire, public works, utilities, permits) for a similar population base, making it the closest functional peer.
• City of Montesano, Washington: Grays Harbor County seat providing the same core municipal services as Hoquiam to a similarly sized population. Relevant comparable for small-city public works, utilities, and regional governance dynamics.
• City of Cosmopolis, Washington: Tiny Grays Harbor municipality with a basic municipal service footprint. Most directly comparable peer in terms of very small scale and dependence on intergovernmental cooperation for major infrastructure.
• City of Long Beach, Washington: Small Pacific County coastal city with a comparable municipal service portfolio centered on tourism, public works, and water utilities. Comparable in scale and demographic profile for small-city operating analysis.

Broad incumbents

• Port of Grays Harbor: Regional special-purpose district supporting 1,500 jobs and the freight corridor that Hoquiam's transportation infrastructure serves. Relevant for understanding regional economic partnerships and freight-related grant alignment.
• Grays Harbor County: County-level government overseeing the same geography, providing overlapping services (public works, public safety, environmental programs) but at a broader jurisdictional scale. Directly relevant for regional flood protection and emergency management coordination.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/cityofhoquiamgovernment
• Xx.com/cityofhoquiam
• LinkedInlinkedin.com/company/city-of-hoquiam-wa

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Hoquiam