Lauderdale County Sheriff’s Office

What Lauderdale County Sheriff’s Office does

The Lauderdale County Sheriff's Office is the statutory county law enforcement agency for Lauderdale County, Alabama, headquartered at the Lauderdale County Courthouse, 200 South Court Street, Florence. It delivers patrol operations, criminal investigations, school resource officer coverage, corrections and detention services, pistol permit administration, and community policing programs (including a multi-community Neighborhood Watch and an annual Sheriff's Rodeo). Leadership consists of Sheriff Joe Hamilton, Chief Deputy Matt Horton, Director of Corrections Matt Burbank, Lt. Andy Corbett (Operations/Patrol), and Lt. James Distefano (Services/Investigations), with named patrol and investigations sergeants covering day and night shifts across three divisions: Patrol, Services/Investigations, and Corrections.

The office operates the Lauderdale County Detention Center at 563 South Seminary Street, Florence, where inmate communication services are delivered entirely through third-party technology partners rather than proprietary platforms. ViaPath Communications provides non-contact video visitation and phone calls via inmate-issued tablets at $0.25 per minute; ConnectNetwork powers visitor-funded accounts for scheduling video visits; GettingOut enables text and photo messaging to inmates; and InmateCanteen and a lobby kiosk accept cash, debit, and online deposits to inmate accounts. Pistol permit applications and renewals are processed through the online Permitium system, with approvals targeted within 30 days. The agency also maintains an online forms portal (crime reports, employment, reserve/deputy/corrections officer applications), a public events calendar, and an active Facebook page.

The agency is funded primarily through county government appropriations sourced from local tax revenues (subscription/recurring funding model), with incremental self-generated revenue from pistol permit transaction fees and usage-based fees from inmate communication services shared with third-party providers. It serves the residents of Lauderdale County as its primary customer base, with secondary users including inmate families and approved visitors using the Detention Center's communication services. The office is a public government entity under the Lauderdale County government structure with no parent company and no private ownership.

Name

Lauderdale County Sheriff’s Office

Legal name

Lauderdale County Sheriff's Office

Website

https://lauderdalesheriff.org

Company type

Public

Operating status

Operating

Headcount range

11–50 employees

Short description

The Lauderdale County Sheriff's Office is the county law enforcement agency for Lauderdale County, Alabama, providing patrol, investigations, detention, pistol permit administration, and community policing. It is publicly funded and led by Sheriff Joe Hamilton.

Ownership category

akta.pro rank

Product category

Public Law Enforcement Services

NAICS

Police Protection (92212), Correctional Institutions (922140), Justice, Public Order, and Safety Activities (9221)

SIC

Services-Detective, Guard & Armored Car Services (7381)

akta.pro industry

PRIMARYBPAIAGAA

Police Services (Patrol, Response & Community Policing)

Business & Public Services/Public Sector & Government Administration/Law Enforcement & Public Safety (Police, Fire, EMS)

SECONDARYBPAKANAB

Detention Center Operations (Immigration & Administrative Detention)

Business & Public Services/Security & Investigations Services/Corrections, Detention & Prisoner Transport Services

SECONDARYBPAIABAF

State/Provincial Corrections, Probation & Parole Administration

Business & Public Services/Public Sector & Government Administration/State/Provincial & Regional Government Administration

Keywords

• Law enforcement services
• Pistol permit processing
• Corrections detention services
• Community policing programs
• Inmate visitation services

Headquarters

HQ city

Florence

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Revenue model

1. Pistol Permit Fees: The Sheriff's Office collects fees for pistol permit applications and renewals processed through the online Permitium system. Applicants pay online with credit/debit card plus service fee.
2. Inmate Communication Services: Video visitation and phone calls are charged at $0.25 per minute through ViaPath Communications. Additional revenue from text messages and photo messaging through GettingOut service.
3. Government Funding: Operating budget funded through county government appropriations and tax revenues to provide core law enforcement services to Lauderdale County citizens.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels4 records

Core offering

The Lauderdale County Sheriff's Office is a county government law enforcement agency delivering patrol operations, criminal investigations, school resource officer coverage, and corrections/detention services to the citizens of Lauderdale County, Alabama. It also administers pistol permit applications and renewals, coordinates neighborhood watch and community policing programs, and provides inmate communication services (video visitation, phone calls, text and photo messaging) through third-party platforms at the Lauderdale County Detention Center.

Product overview

Lauderdale County Sheriff's Office provides comprehensive law enforcement services to Lauderdale County, Alabama. The office operates a detention center with inmate communication services including video visitation, phone calls, and text/photo messaging through third-party providers (ViaPath Communications, ConnectNetwork, GettingOut.com). Public-facing digital services include an online pistol permit application system, various downloadable forms (crime reports, employment, reserve/deputy/corrections officer applications), and a neighborhood watch coordination program. The organization also maintains a public events calendar and community outreach through social media.

Differentiator

Problem solved

Functional benefit

Products and services

• Law Enforcement and Patrol Services Core law enforcement services including patrol operations across Day A, Day B, Night A, and Night B shifts, criminal investigations, security services, and school resource officer/public relations coverage provided to the citizens of Lauderdale County, Alabama.
• Non-Contact Video Visitation System Non-contact video visitation service at the Lauderdale County Detention Center enabling inmates to communicate with approved contacts via inmate-issued tablets through ViaPath Communications, charged at $0.25 per minute.
• Inmate Phone Call Service Phone call services for inmates at the Lauderdale County Detention Center, provided through ViaPath Communications, allowing communication with approved contacts at $0.25 per minute.
• Inmate Text and Photo Messaging Text and photo messaging service enabling visitors to send messages and pictures directly to inmates through GettingOut.com accounts.
• Online Pistol Permit Application System Online portal enabling applicants to create accounts, complete required information for background checks, make online payments, and receive approval notifications within 30 days for pistol permit issuance and renewals.
• Neighborhood Watch Program Community policing initiative organizing regular neighborhood watch meetings across communities including Underwood, Central/Oakland, Zip City, Cloverdale, Greenhill, and Elgin, with a dedicated Facebook presence (Lauderdale County NWA).
• Corrections and Detention Services Correctional services at the Lauderdale County Detention Center (563 South Seminary Street, Florence, AL), including inmate housing, supervised in-person visitation limited to attorneys and approved rehabilitation representatives, and inmate communications operations overseen by the Director of Corrections.

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature4 records

Partnerships

Nine partnerships are on record, tiered core and major.

• ViaPath CommunicationscoreTechnology or IntegrationViaPath Communications provides the non-contact video visitation system and inmate-issued tablets at the Lauderdale County Detention Center. This enables inmates to communicate with approved contacts via video visitation and phone calls at $0.25 per minute.
• ConnectNetworkcoreTechnology or IntegrationConnectNetwork provides the visitor-funded account platform for scheduling video visits and depositing funds for inmate communication. Visitors create accounts at web.connectnetwork.com to conduct video visits and manage funds.
• GettingOutcoreTechnology or IntegrationGettingOut service enables visitors to send text messages and pictures directly to inmates through an account at gettingout.com. This is an additional communication channel for inmate-visitor interaction.
• InmateCanteencoreTechnology or IntegrationInmateCanteen provides the online platform for depositing money directly to inmate accounts at team3.inmatecanteen.com. This allows friends and family to add funds to an inmate's books for communication services.
• Alabama Law Enforcement AgencymajorStrategic or Co-development PartnerState-level law enforcement partner providing resources and coordination for law enforcement activities in Lauderdale County. Listed as a resource link on the Sheriff's Office website.
• FBImajorStrategic or Co-development PartnerFederal Bureau of Investigation - provides federal law enforcement coordination and resources. Listed as a resource link on the Sheriff's Office website.
• ATF (Bureau of Alcohol, Tobacco, Firearms and Explosives)majorStrategic or Co-development PartnerFederal agency providing gun laws enforcement support and coordination for pistol permit-related activities. Listed as a resource link on the Sheriff's Office website.
• Lauderdale County EMAcoreStrategic or Co-development PartnerLauderdale County Emergency Management Agency - coordinates emergency response and disaster management. Listed as a resource link on the Sheriff's Office website.
• Alabama Sheriff's AssociationmajorStrategic or Co-development PartnerState association of sheriffs providing advocacy, resources, and professional development for Alabama law enforcement. Listed as a resource link on the Sheriff's Office website.

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Market position

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• Facebookfacebook.com/lauderdalecountynwa

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lauderdale County Sheriff’s Office