ISS Facility Services India Private Limited
- Company typePrivate
- Founded2005
- HeadquartersMumbai, India
- Headcount—
- GTM typeB2B
- OfferingServices
ISS Facility Services India Private Limited firmographics
Firmographics- Name
- ISS Facility Services India Private Limited
- Legal name
- ISS Facility Services India Private Limited
- Website
- https://issworld.com
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Ownership category
- akta.pro rank
ISS Facility Services India Private Limited industry classification
Industry- Product category
- Integrated Facility Management Services
- NAICS
- Food Service Contractors (72231), Caterers (722320)
- SIC
- Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- Soft Services (Cleaning, Support, Mailroom) (BPABAAAB)
- akta.pro secondary industries
- Security, Safety & Fire/Life Safety Management (BPABAAAE), Catering, Pantry & Food Service (On-site Refreshments/Events) (IMAIALAD), Office Services & Supplies Management (Stationery, Inventory, Vendor Coordination) (IMAIALAH)
Keywords
Where ISS Facility Services India Private Limited is headquartered
LocationHeadquarters
- HQ city
- Mumbai
- HQ country
- India
- HQ region
- Asia
Offices1 record
Markets served
ISS Facility Services India Private Limited business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Integrated Facility Services (IFS): ISS generates revenue primarily through long-term integrated facility management contracts. Services include cleaning, technical maintenance, food/catering, workplace experience, security, and support services delivered through a single-accountable self-delivery model. Revenue is earned through contract fees, typically multi-year engagements with enterprise clients.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Enterprise Integrated Facility Management contracts |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
ISS Facility Services India Private Limited product offering
Product offeringCore offering
ISS Facility Services India delivers Integrated Facility Services (IFS) to enterprise clients, bundling commercial cleaning, technical maintenance, food and catering, workplace experience, security, and support services under a single accountable self-delivery model. The company also offers proprietary technology platforms (FMS@ISS, Insight@ISS, Monitoring@ISS, CIP@ISS) to enable data-driven facility management and serves specialized sub-brands such as Unity Coffee for food services in India.
Product overview
ISS Facility Services India operates as a subsidiary of ISS Group, offering a comprehensive integrated facility management (IFM) service portfolio that bundles multiple service lines under a single accountable model. The core offering is Integrated Facility Services (IFS), which combines cleaning, technical services, food and catering, workplace management, security, and support services. The company differentiates through its People-First FM methodology and self-delivery approach, using proprietary technology platforms including FMS@ISS (facility management system), Insight@ISS (reporting and analytics), CIP@ISS (capital investment planning), and Monitoring@ISS (workforce scheduling). India operations also feature specialized brands like Unity Coffee for food services. The company serves diverse industries including financial services, technology, life sciences, manufacturing, aviation, and healthcare, managing over 45,000 professionals across the country with a focus on technology integration, sustainability, and workforce development.
Differentiator
Problem solved
Functional benefit
Brands
- Unity Coffee: Global food services brand launched in India by ISS Facility Services India, emphasizing ethical sourcing and social value.
Products and services
- Integrated Facility Services (IFS) ISS's primary delivery model bundling cleaning, technical, workplace, food, security, and support services under one accountable structure for enterprise clients across commercial, industrial, healthcare, and government facilities.
- Commercial Cleaning Services Professional cleaning and hygiene services delivered to high standards for offices, healthcare, manufacturing, and commercial facilities, supporting productivity, cost, and sustainability goals.
- Food and Catering Services Workplace dining, catering, and food services combining craft, innovation, sustainability, and hospitality to fuel productivity and connection, including the Unity Coffee sub-brand in India.
- Technical Services Data-driven facility management including HVAC, electrical, plumbing, preventive maintenance, and energy management designed to maximize asset value and ensure reliable operations.
- Workplace Services Workplace experience programs including front-of-house, concierge, and operations management that build culture and create memorable moments across the daily employee journey.
- Security Services Comprehensive security solutions delivered through ISS's self-delivery model ensuring full control over training, performance, and service quality at client sites.
- Capital Project Services Project management and execution services for facility construction, renovation, and modernization initiatives, leading capital projects from concept to completion.
- FMS@ISS (Facility Management System) ISS's proprietary facility management system serving as a single source of truth for property, asset, people, contract scope, planned maintenance, and space data, supporting 16,000+ global assets and 80,000+ planned tasks.
- Insight@ISS Dynamic reporting platform providing 29+ role-specific dashboards and reports covering KPI performance, catering demand, technical asset maintenance, workplace experience, and financial forecasting, with 62% of account management reports auto-generated from real-time data.
- Monitoring@ISS Mobile-first field workforce management tool that sends employee work schedules and short-term orders directly to smartphones, enabling electronic exit management, flexible scheduling, and data-based quality control.
- CIP@ISS (Capital Investment Planning) Standardized capital investment planning tool that prioritizes asset replacement and maintenance, leveraging business intelligence across thousands of assets globally to inform client decisions.
- Unity Coffee (India) ISS's global food services sub-brand launched in India, emphasizing ethical sourcing, social value, sustainable practices, employee well-being, and innovative healthy food concepts.
Quantifiable outcome
- 13.80% FM cost savings achieved for engineering company client
- +7 more outcomes
Companies that use ISS Facility Services India Private Limited
Customer profileNamed customers9 records
Segments5 records
Ideal customer profiles3 records
ISS Facility Services India Private Limited technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
ISS Facility Services India Private Limited partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered minor and core.
- Father Agnel ITIminorISS India partnered with Father Agnel ITI (Industrial Training Institute) to promote skill development initiatives, aligning with the company's ISS Foundation focus on community and education as part of its 20th anniversary celebrations in India.
- ISS FoundationcoreISS Foundation was launched in India as part of ISS India's 20th anniversary celebrations. The foundation focuses on community development and education initiatives for frontline employees and their families, advancing the 'ISS Education for All' policy launched earlier.
- NetAppminorMarket context: NetApp partnered with CBRE South Asia for a USD 3 million, 3-year facility management contract covering 1.07 million sq ft. This illustrates competitive dynamics in India's FM market with technology companies partnering with major FM providers.
Scale indicators11 records
Recent moves10 records
Expansion highlights5 records
ISS Facility Services India Private Limited competitors and assessment
Company assessmentDirect peers
- Updater Services (UDS): India-focused integrated facility management and business services company offering soft services, technical, and pantry services; competes with ISS India for mid-market and enterprise accounts.
- Compass Group India: Global contract foodservice and support services major with India presence; competes with ISS India especially in catering, food services, and integrated workplace solutions across enterprise accounts.
- Krystal Integrated Services: Indian-listed IFM company providing integrated facility services including housekeeping, security, and technical maintenance; competes with ISS India on enterprise and government contracts.
- CBRE South Asia (Facility Management): Global real estate services firm with a growing India IFM practice; recently won the USD 3M NetApp facility management contract, illustrating direct head-to-head competition with ISS India on enterprise tech and corporate accounts.
- Quess Corp: Indian-listed integrated business services provider with a sizable facility management vertical, serving enterprise and industrial clients with bundled soft services — a direct competitive comparable to ISS India.
- Cushman & Wakefield India (Facility Management): Global real estate services firm offering facility management in India; competes with ISS India on enterprise IFM, workplace experience, and project services for commercial real estate clients.
- JLL India (Integrated Facilities Management): Global real estate services firm with an India IFM business serving corporate, tech, and industrial clients with bundled soft and hard services — direct competitor to ISS India's enterprise IFS offering.
- BVG India: Large Indian pure-play IFM and integrated services company with extensive government, airport, and industrial accounts; competes directly with ISS India across soft services, cleaning, and facility management contracts.
- Sodexo India Services: Direct global IFM competitor with significant India operations, offering integrated facility services including food, cleaning, and workplace experience to enterprise and government clients — directly comparable to ISS India's IFS bundle.
Broad incumbents
- Ecolab India: Global water, hygiene, and infection-prevention major with India operations; overlaps with ISS India's cleaning and hygiene services as a broader incumbent supplying hygiene programs and chemicals to enterprise sites.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
ISS Facility Services India Private Limited compliance and trust
Trust signalCompliance6 records
ISS Facility Services India Private Limited financial estimates
Financial estimateRevenue estimate
Valuation estimate
ISS Facility Services India Private Limited leadership team
Management profileNumber of profiles
Profiles4 records
ISS Facility Services India Private Limited funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ISS Facility Services India Private Limited M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ISS Facility Services India Private Limited
What does ISS Facility Services India Private Limited do?
ISS Facility Services India delivers Integrated Facility Services (IFS) to enterprise clients, bundling commercial cleaning, technical maintenance, food and catering, workplace experience, security, and support services under a single accountable self-delivery model. The company also offers proprietary technology platforms (FMS@ISS, Insight@ISS, Monitoring@ISS, CIP@ISS) to enable data-driven facility management and serves specialized sub-brands such as Unity Coffee for food services in India.
Is ISS Facility Services India Private Limited a public or private company?
ISS Facility Services India Private Limited is a private company. It is classified as corporate owned and is currently operating.
When was ISS Facility Services India Private Limited founded?
ISS Facility Services India Private Limited was founded in 2005.
Where is ISS Facility Services India Private Limited based?
ISS Facility Services India Private Limited is headquartered in Mumbai, India, in the Asia region.
How does ISS Facility Services India Private Limited make money?
One revenue line is on record: integrated Facility Services (IFS).
Who are ISS Facility Services India Private Limited's main competitors?
Direct peers on record are Updater Services (UDS), Compass Group India, Krystal Integrated Services, CBRE South Asia (Facility Management), Quess Corp, Cushman & Wakefield India (Facility Management), JLL India (Integrated Facilities Management), BVG India and Sodexo India Services. Ecolab India is listed as a broad incumbent.
Does ISS Facility Services India Private Limited have an API?
No public API is recorded for ISS Facility Services India Private Limited.
What industry is ISS Facility Services India Private Limited in?
ISS Facility Services India Private Limited's product category is Integrated Facility Management Services. Its primary akta.pro industry code is BPABAAAB, Soft Services (Cleaning, Support, Mailroom), with a secondary code of BPABAAAE, Security, Safety & Fire/Life Safety Management. Its NAICS code is 72231 and its SIC code is 8744.