Bank Mandiri Taspen

What Bank Mandiri Taspen does

Bank Mandiri Taspen (PT Bank Mandiri Taspen, dba "Bank Mantap") is an Indonesian commercial bank specializing in pensioner banking, founded in 1970 and headquartered in Jakarta Pusat. The bank is the designated pension disbursement bank for retired government civil servants (ASN) and military/police personnel (TNI/Polri), operating 290 branch offices across all Indonesian provinces and regulated by OJK and Bank Indonesia with LPS deposit insurance up to Rp 2 billion per customer. Its customer franchise is anchored by structural integration with Taspen, the state pension fund, and its product portfolio is purpose-built around retiree financial needs.

The bank's product platform centers on the Movin mobile banking app (Android min 6.0, iOS min 10.0), which delivers balance inquiries, transfers, bill payments, e-wallet top-ups (Gopay, OVO, DANA, LinkAja, ShopeePay), QRIS transactions, and a Digital Lending top-up feature with same-day disbursement. For corporate clients, Mantap Cash Management provides web-based treasury, payroll, and integrations with DJP, DJA, and DJBC for tax, treasury, and customs payments. The credit suite includes pensioner loans (Kredit Mantap Pensiun), pre-retirement loans (Kredit Mantap Pra Pensiun), retail loans, micro loans, and digital top-ups with limits up to Rp 500 million. Savings and deposits span Tabungan siMantap, Tabungan siMantap Pensiun, Deposito Mantap, Giro, and prize-linked SMARD products; complementary services include QRIS acquiring, MPN G3 government revenue payments, SBN Ritel retail government bond distribution, and an online pension credit simulator.

Bank Mandiri Taspen earns revenue through net interest income from loans (especially pension-backed credit), transaction and service fees (SKN Rp2,500, RTGS Rp25,000, BI-Fast Rp2,500, online transfer Rp6,500), QRIS merchant discount rates (0-0.7% by tier), deposit float, SBN Ritel distribution fees, and government payment processing. Its go-to-market combines a 290-branch physical network with self-serve digital channels (Movin, Mantap Mobile, Mantap Cash Management), a call center (14024), and a WhatsApp chatbot (MILeA). Strategic partnerships include Taspen (parent pension fund, housing quality initiatives), PT Mandiri Sekuritas (SBN distribution), UGM (education ecosystem), and BPR Dana Raya (financial service modernization), with an $88.2M funding round closed in April 2026.

Name

Bank Mandiri Taspen

Legal name

PT Bank Mandiri Taspen

Website

https://bankmandiritaspen.co.id

Company type

Private

Founded year

1970

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Bank Mandiri Taspen is an Indonesian commercial bank serving retired government civil servants (ASN) and military/police (TNI/Polri) personnel through 290 branches nationwide, offering pensioner loans, savings, digital banking (Movin app), QRIS acquiring, and corporate treasury services.

Ownership category

akta.pro rank

Product category

Pension Banking

NAICS

Commercial Banking (52211), Commercial Banking (522110)

SIC

State Commercial Banks (6022)

akta.pro primary industry

SME Deposits & Business Accounts (Operating, Savings, CDs) (FSABABAC)

Keywords

• Pension banking services
• Retail banking services
• Digital banking platform
• Corporate cash management
• Micro finance lending

Headquarters

HQ city

Jakarta Pusat

HQ country

Indonesia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Interest Income from Loans: Bank earns interest income from providing credit facilities including pensioner loans (Kredit Mantap Pensiun), pre-pensioner loans, retail loans, and micro loans. Interest rates and terms vary by product.
2. Pension Disbursement Services: As designated bank for government pension disbursement (gaji pensiun), the bank serves as the primary pension payment channel for ASN, TNI, and Polri retirees, generating fee income and deposits.
3. Transaction and Service Fees: Fees from various banking services including transfers (SKN Rp2,500, RTGS Rp25,000, BI-Fast Rp2,500, online transfer Rp6,500), payroll processing, tax payments, and other banking services.
4. QRIS Merchant Services: QRIS acquirer services for merchants with MDR (Merchant Discount Rate) charges: 0-0.3% for micro enterprises, 0.7% for small/medium/large enterprises, with H+0 or H+1 settlement options.
5. Deposit Products: Interest-bearing deposits including savings accounts (Tabungan siMantap, Tabungan siMantap Pensiun), time deposits (Deposito Mantap), and current accounts (Giro) generating float income.
6. SBN Ritel Distribution: As Sub-Mitra Distribusi for State Sharia Securities (SBN Ritel), the bank earns fees from facilitating retail government bond purchases for customers.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels5 records

Core offering

Bank Mandiri Taspen is an Indonesian commercial bank that disburses government pensions and provides specialized retail and corporate banking services to retired civil servants (ASN) and military or police personnel (TNI/Polri). Its offerings include savings and time deposit products, pension and pre-pension loans, digital lending, a mobile banking app (Movin), a corporate cash management platform (MCM), QRIS merchant acquiring, and government revenue payment services (MPN G3).

Product overview

Bank Mandiri Taspen operates as a pension-focused commercial bank serving Indonesian civil servants (ASN) and military/police (TNI/Polri) retirees. Its product portfolio centers on a platform-plus-modules architecture anchored by the Movin mobile banking app (the primary digital channel for retail transactions including transfers, payments, e-wallet top-ups, and QRIS), supplemented by a suite of credit products (Kredit Mantap Pensiun, Kredit Mantap Pra Pensiun, Pinjaman Retail, Pinjaman Mikro, Digital Lending via Movin), savings and deposit products (Tabungan siMantap, Tabungan siMantap Pensiun, Tabungan Simantap Berjangka, TabunganKu, Deposito Mantap, Giro), and corporate services (Mantap Cash Management, MPN G3, QRIS acquiring, SBN Ritel, Inkaso, Transfer). The bank also offers the SMARD prize-linked savings program (including SMARD Funtastik), an online pension credit simulator, and maintains 290 branch offices nationwide.

Differentiator

Problem solved

Functional benefit

Brands

• Movin: Digital banking mobile application for smartphone transactions including balance inquiry, transfers, bill payments, and e-wallet top-ups
• Mantap Mobile
• Mantap Cash Management
• Pinjaman Mantap
• Simpanan Mantap
• SMARD
• SMARD Funtastik
• siMantap
• siMantap Pensiun

Products and services

• Movin Mobile Banking App Smartphone banking application for Android (min version 6.0) and iOS (min version 10.0) customers enabling balance inquiry, fund transfers (same-bank free, other bank Rp6,500, BI-Fast Rp2,500), bill payments, e-wallet top-ups (Gopay, OVO, DANA, LinkAja, ShopeePay), QRIS payments, prepaid purchases (telco, PLN, BPJS, PDAM), and credit card bill payments.
• Kredit Mantap Pensiun Credit facility designed for retired civil servants and TNI/Polri personnel holding pension accounts at Bank Mandiri Taspen, offering competitive interest rates and flexible tenors for personal financing needs in retirement.
• Kredit Mantap Pra Pensiun Pre-retirement credit facility for civil servants and TNI/Polri personnel approaching retirement, providing financing ahead of pension eligibility.
• Pinjaman Retail Business financing provided to individual entrepreneurs or business entities to fund investment and working capital needs.
• Pinjaman Mikro Micro-loan product for small-scale entrepreneurs requiring small principal financing for business or personal needs.
• Tabungan siMantap Individual savings account with no monthly administration fees and competitive interest rates, designed for retail customers with easy and lightweight account opening requirements.
• Tabungan siMantap Pensiun Pension savings account specifically for retired civil servants and TNI/Polri personnel, designated to receive monthly pension disbursements through Bank Mandiri Taspen as the appointed pension payment bank.
• Tabungan Simantap Berjangka Regular monthly savings plan with mandatory monthly deposits that helps customers prepare for the future through disciplined recurring savings.
• TabunganKu Government-mandated basic savings product (TabunganKu) designed to promote financial literacy and welfare among Indonesian citizens, with simplified and lightweight requirements for individual Indonesian nationals.
• Deposito Mantap Rupiah-denominated time deposit offering attractive interest rates and various advantages, serving as a safe and reliable investment vehicle for retail customers.
• Giro Current account product for corporate and institutional customers, allowing fund deposits with withdrawal capability at any time using checks, bilyet giro, and other payment instruments per Bank Mandiri Taspen terms.
• Mantap Cash Management (MCM) Digital financial management service for non-individual (corporate and institutional) Giro customers enabling real-time financial transactions and monitoring through a web-based application, including account information, transfers (SKN Rp2,500, RTGS Rp25,000, BI-Fast Rp2,500, online Rp6,500), payroll processing, and tax, treasury, and customs payments with hard token security.
• Digital Lending (Top-Up Kredit via Movin) Online credit top-up feature accessible within the Movin mobile application, allowing existing loan customers to apply for additional credit with same-day disbursement, 1% provision fee from plafond, life insurance premium, and e-meterai; maximum credit limit Rp500 million, DSR up to 70%, and maximum age at maturity 75 years.
• QRIS Bank Mandiri Taspen QRIS (Quick Response Code Indonesian Standard) acquiring service enabling merchants to accept digital QR payments from any QRIS-connected application, with H+0 or H+1 fund disbursement to merchant accounts and tiered MDR: micro (UMI) 0-0.3%, small/medium/large 0.7%, education 0.6%, SPBU/BLU with PSO 0.4%, and government (G2P/P2G/Bansos/pajak/paspor/donasi) 0%.
• MPN G3 (Modul Penerimaan Negara Generasi Ketiga) Third-generation state revenue module developed by the Directorate General of Treasury (DJPb) at the Ministry of Finance, enabling real-time online payment of state revenues including taxes, customs, and non-tax state revenues (PNBP) through Bank Mandiri Taspen's branch and Mantap Cash Management channels as a Sub-Mitra Distribusi.
• Tabungan siMantap Reward (SMARD) Prize-linked savings product where customers receive non-cash rewards (vehicles, precious metals, jewelry, gadgets) equivalent to the interest earned, with minimum placement of Rp10 million and tenors from 3 to 120 months.
• Transfer (SKN, RTGS, BI-Fast, Online) Money transfer service enabling customers to send funds domestically, including same-bank transfers, interbank online transfers, SKN (Rp2,500), RTGS (Rp25,000), and BI-Fast (Rp2,500) through Bank Mandiri Taspen's digital and branch channels.
• Inkaso Collection service for payment claims on valuable documents (cek, bilyet giro, wesel, promissory notes) presented to third parties in other cities domestically, available to both customers and non-customers.
• Surat Berharga Negara (SBN) Ritel Government-issued retail investment securities (Savings Bond Ritel, Sukuk Tabungan) distributed by Bank Mandiri Taspen as a sub-distribution partner for PT Mandiri Sekuritas, with principal and coupon guaranteed by the government and lower taxation than deposits.

Quantifiable outcome

• Same-day credit disbursement for digital lending top-ups through Movin app
• +1 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration20 records

Feature4 records

Partnerships

Four partnerships are on record, tiered core and minor.

• PT Mandiri SekuritascoreChannel Partner/ Reseller/ DistributorPT Mandiri Sekuritas serves as Mitra Distribusi (Distribution Partner) while Bank Mandiri Taspen acts as Sub Mitra Distribusi for State Sharia Securities (SBN Ritel) retail government bonds. The partnership enables Bank Mandiri Taspen to offer retail government bond investments to its customers through the bank's distribution network.
• TaspencoreStrategic or Co-development PartnerTaspen (PT Tunjangan Asuransi Dan Karya Usaha) is the parent company and the primary state pension fund manager for civil servants. Bank Mandiri Taspen is a subsidiary established through collaboration to provide banking services for pensioners, with joint initiatives such as improving housing quality for beneficiaries.
• Universitas Gadjah Mada (UGM)minorStrategic or Co-development PartnerBank Mantap (Bank Mandiri Taspen) collaborates with UGM to strengthen the education ecosystem, as mentioned in news about partnership to support educational initiatives.
• BPR Dana RayaminorChannel Partner/ Reseller/ DistributorCollaboration between Mandiri Taspen and BPR Dana Raya targeting more modern financial services, indicating a partnership to expand banking reach and services.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Bank Tabungan Pensiunan Nasional (BTPN): Indonesian commercial bank with a legacy focus on pensioners and micro entrepreneurs, sharing the same pensioner/MSME customer orientation and physical distribution-led model as Bank Mandiri Taspen.

Regional players

• Bank Permata: Indonesia-focused commercial bank with comparable retail, MSME, and digital banking offerings; less direct overlap on the pensioner mandate but a relevant peer for product portfolio and digital maturity benchmarking.

Broad incumbents

• Bank Negara Indonesia (BNI): State-owned commercial bank offering a similar suite of savings, pension-linked payroll, corporate cash management, and digital banking products across Indonesia, competing head-to-head for the same institutional and retail customers.
• Bank Mandiri: Major Indonesian state-owned commercial bank with overlapping retail and MSME products, pension-related services, and brand affiliation (Bank Mandiri Taspen carries the Mandiri name), making it the closest broad incumbent.
• Bank Central Asia (BCA): Largest privately-owned Indonesian commercial bank with leading digital banking (BCA Mobile), transactional banking, and corporate cash management - competing with Bank Mandiri Taspen's Movin, MCM, and QRIS offerings.
• Bank BRI (Bank Rakyat Indonesia): Largest Indonesian bank by MSME and micro lending, with a massive branch network and digital banking suite (BRImo). Directly comparable to Bank Mandiri Taspen's MSME lending, savings, and branch-based distribution model.
• Bank Tabungan Negara (BTN): State-owned savings-focused bank with deep retail and MSME deposit and lending footprint, comparable distribution scale, and similar regulatory positioning as a state-affiliated commercial bank.

Others

• Taspen (PT Tunjangan Asuransi Dan Karya Usaha): Parent organization and the state pension fund manager for civil servants. Strategic upstream counterpart for Bank Mandiri Taspen, providing the customer pipeline and joint initiatives (e.g., housing programs) that feed the bank's pensioner franchise.

Emerging players

• Jenius (Bank Sinarmas): Digital banking offering from Bank Sinarmas with a mobile-first account, savings pots, and QRIS-style payments - directly comparable to Bank Mandiri Taspen's Movin app in product scope and customer experience.
• Bank Jago: Indonesia-focused digital bank built on a greenfield platform with strong mobile-first UX and ecosystem partnerships, competing for the same digital-savvy retail and MSME customers that Movin targets.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xtwitter.com/MandiriTaspen
• YouTubeyoutube.com/channel/UCtV1KsHbxe2bbP3MA-eYfJA/featured?view_as=subscriber
• Facebookfacebook.com/BankMandiriTaspen
• Instagraminstagram.com/bank.mandiritaspen
• LinkedInlinkedin.com/company/bankmandiritaspen

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bank Mandiri Taspen