Orange Business

What Orange Business does

Orange Business is the B2B enterprise services division of Orange S.A., the French telecommunications group listed on Euronext Paris, serving more than 30,000 enterprise and public-sector customers with a local presence in 65 countries and network reach across 220 territories. The unit combines three roles in one: a Tier-1 global network operator, a digital systems integrator, and a platform provider for AI, IoT, and sovereign cloud, addressing customers that need trusted, compliant digital infrastructure across multiple jurisdictions.

The product portfolio is organized around four layers. Digital infrastructure includes Flexible SD-WAN, Internet Platinum, SASE, Galerie VPN, and the Evolution Platform service catalog. Cloud is anchored by Cloud Avenue, a sovereign European IaaS platform built on VMware and HPE, pursuing SecNumCloud qualification. Data and AI centers on Live Intelligence, a multi-LLM sovereign generative AI platform (LightOn engine, NVIDIA GPUs) with a Live Intelligence Studio for agent development, complemented by Live Objects (39M+ connected IoT objects) and Flux Vision mobility analytics. Cybersecurity and trust are delivered through Orange Cyberdefense (Anticipate, Detect and Respond, Protect, Managed DDoS), Orange Quantum Defender (PQC plus Toshiba QKD), and Orange Drone Guardian anti-drone service using ~19,700 TOTEM telecom towers. Collaboration and customer experience products include Business Together Cisco, Live Collaboration, Callbot, Managed Voice Portal, and the Genesys-based omnichannel suite.

Orange Business earns revenue primarily through managed services, recurring subscriptions (IoT, cybersecurity, AI), usage-based cloud (Cloud Avenue pay-as-you-go), and professional/digital integration services. Distribution is a direct enterprise field-sales motion in 65 countries, augmented by a 100+ partner ecosystem (Cisco, Microsoft, NVIDIA, Google Cloud, AWS, Palo Alto Networks, Fortinet, Zscaler, Splunk, HPE, Tech Mahindra). FY2025 revenue was €7,325M, down 4.8% on a comparable basis, while EBITDAaL margin improved for the fourth consecutive year and EBITDAaL minus eCAPEX turned positive at +2.2%, reflecting an active multi-year business transformation under the parent group's "Trust the Future" strategic plan.

Name

Orange Business

Legal name

Orange Business

Website

https://orange-business.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Orange Business is the B2B enterprise division of Orange S.A., providing managed network, sovereign cloud, cybersecurity, IoT, and AI services to 30,000+ enterprise and public-sector customers across 65 countries on a Tier-1 global network.

Ownership category

akta.pro rank

Product category

Enterprise IT and Telecommunications Services

NAICS

Administrative Management and General Management Consulting Services (541611)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371), Services-Computer Processing & Data Preparation (7374)

akta.pro primary industry

Business Process-Aligned IT Outsourcing (ITO + BPO Integrated) (BPAEAMAJ)

akta.pro secondary industries

Enterprise Integration, iPaaS & Middleware Services (API/EDI) (BPAEAGAH), Data Analytics & Business Intelligence Services (BPAHALAC), Enterprise Architecture & IT Operating Model (BPAHAEAB)

Keywords

• Managed network services
• Enterprise cloud services
• Sovereign cloud infrastructure
• Managed cybersecurity services
• IoT connectivity platform

Headquarters

HQ city

Montauban

HQ country

France

HQ region

Europe

Offices7 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Managed Network Services: Core revenue from managing enterprise networks globally including SD-WAN, WAN, internet access, and private connectivity services. Delivered as managed services with SLAs and multi-year contracts.
2. IoT Connectivity: Managed IoT connectivity services supporting over 39 million connected objects across industries. Revenue from connectivity subscriptions and IoT platform usage.
3. Cloud Services (Cloud Avenue): Sovereign IaaS cloud services on VMware and HPE infrastructure, offered in shared and dedicated configurations. Revenue from infrastructure consumption (pay-as-you-go) and managed services.
4. Cybersecurity Services: Orange Cyberdefense services including threat detection, DDoS protection, SASE, and managed security. Revenue from security subscriptions and professional services.
5. Professional & Digital Integration Services: Digital transformation consulting, system integration, deployment services, and managed IT services for enterprise customers.
6. AI-Powered Services: Live Intelligence generative AI platform and agentic AI services for enterprises. Emerging revenue stream from AI platform subscriptions and usage.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels5 records

Core offering

Orange Business is a global IT and communications services provider that delivers managed network, cloud, cybersecurity, IoT, and AI solutions to enterprise and government customers. The company operates a Tier-1 global voice and data network spanning 220 territories, and combines digital integration services with proprietary platforms including Cloud Avenue sovereign cloud, Live Intelligence generative AI, Live Objects IoT, and Orange Cyberdefense security. It serves 30,000+ enterprise customers across 65 countries with local presence, offering end-to-end digital transformation services.

Product overview

Orange Business is an operator, integrator, and platform player offering a comprehensive portfolio of digital services for enterprise customers globally. The product portfolio spans three core layers: (1) Digital Infrastructure — including Flexible SD-WAN, SASE, Cloud networking, and Multi-cloud optimization powered by the Evolution Platform Catalog; (2) Data, AI & IoT — anchored by the Live Intelligence sovereign generative AI platform (multi-LLM via LightOn/NVIDIA), Live Objects IoT platform, and Flux Vision mobility analytics; (3) Cloud & Security — centered on Cloud Avenue sovereign European IaaS cloud (VMware/HPE), Orange Cyberdefense managed security (Anticipate, Detect and Respond, Protect), Orange Quantum Defender (PQC+QKD), and Orange Drone Guardian anti-drone service; and (4) Customer Experience & Collaboration — including Business Together Cisco unified communications, Genesys-powered omnichannel contact center, Callbot AI voice services, and Managed Voice Portal. The company also exposes a Solutions API portfolio (Contact Everyone, Incident, Business Talk Digital, Mobile, Core Information APIs) enabling programmatic access to its services. Live Intelligence serves over 7,000 enterprise customers across 100,000+ locations, and Orange Business manages more than 39 million connected IoT objects globally.

Differentiator

Problem solved

Functional benefit

Brands

• Cloud Avenue: Next-generation sovereign IaaS cloud platform leveraging VMware technology and HPE servers, available in shared and dedicated configurations
• Live Intelligence
• Orange Quantum Defender
• Orange Drone Guardian
• Flexible SD-WAN
• Live Objects
• Flux Vision
• Evolution Platform
• Business Together Cisco

Products and services

• Live Intelligence Sovereign generative AI platform powered by multi-LLM orchestration (via LightOn engine) and NVIDIA GPU infrastructure, enabling secure AI deployment within regional borders for enterprise, healthcare, and government customers. Available in France, Europe, and GCC regions.
• Live Intelligence Studio Extended AI agent development platform built on sovereign cloud infrastructure, enabling enterprises to build and deploy custom AI agents with data residency controls.
• Live Objects
• Flux Vision Mobility analytics product using anonymized mobile network data to provide insights into people-movement patterns for retail, transport, urban planning, and business decision-making.
• Flexible SD-WAN Software-defined wide area networking solution combining agility, automation, cloud integration, and application performance optimization using VMware VeloCloud technology.
• Evolution Platform Catalog Self-service platform catalog enabling enterprise customers to compose and manage a platform of connectivity, cybersecurity, and cloud services via console or API.
• Cloud Avenue Next-generation sovereign European IaaS cloud platform leveraging VMware VCloud Director, HPE Synergy and GreenLake servers, and NSX software. Available in shared and dedicated configurations with self-service or fully managed options.
• Orange Quantum Defender Quantum-safe network security suite combining Post-Quantum Cryptography (PQC) and Quantum Key Distribution (QKD) to protect enterprise networks and data against future quantum computing threats.
• Orange Drone Guardian Subscription-based anti-drone detection as-a-Service solution leveraging Orange's ~19,700 telecom tower sites (via subsidiary TOTEM) with ANSSI-qualified cloud infrastructure to protect critical infrastructure from malicious drone activity.
• Live Collaboration Sovereign cloud collaboration suite for European organizations providing email, videoconferencing, telephony, and document editing tools, hosted in France with predominantly French software supply chain.
• AI-Augmented Enterprise Communications (Branded Calling, Deepfake Detection, Agentic Telephony) AI-powered enterprise communications features including branded calling, deepfake detection, agentic telephony co-innovation with Microsoft Teams, and AI-powered customer care, serving 7,000+ enterprise customers across 100,000+ locations.
• Detect and Respond (Orange Cyberdefense) Comprehensive cybersecurity service providing real-time threat detection and incident response capabilities through Orange Cyberdefense CyberSOC.
• Managed DDoS Protection DDoS mitigation service defending enterprise activities against all types of denial-of-service attacks.
• SASE (Secure Access Service Edge) Secure Access Service Edge solution enabling secure, distributed network access for hybrid work environments, combining network security functions with cloud-native architecture.
• Internet Platinum Dedicated internet access service with 100% guaranteed bandwidth on the Orange network, providing enterprise-grade connectivity with SLAs.
• Business Talk International VoIP and fixed-line telephony service enabling enterprises to rationalize and connect telephony across global office locations with seamless voice services.
• Business Together Cisco Unified communications and collaboration solution for large enterprises, providing flexible communications services in partnership with Cisco.
• Callbot AI-powered self-service calling solution reinventing customer service with enhanced, future-ready voice interactions using natural language understanding.
• Managed Voice Portal Next-generation AI-powered calling platform for building intelligent self-service experiences with voice AI capabilities.
• Multisourcing Service Integration Service integration solution enabling enterprises to centrally manage IT services, expenses, and performance across multiple vendors and service providers.

Quantifiable outcome

• 9-point improvement in customer NPS and EBITDAaL losses reduced from 25.3% (H1 2022) to 8.4% (end of 2024) as a result of two-year B2B transformation program
• +4 more outcomes

Named customers12 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration15 records

AI capability13 records

Feature8 records

Partnerships

22 partnerships are on record, tiered core and minor.

• MicroPort CardioFlowcoreStrategic or Co-development Partner · 24 June 2026Five-year partnership extension to advance remote cardiac monitoring solutions using secure IoT connectivity. Orange Business provides the digital backbone including secure IoT platform, connectivity, and cybersecurity services through Orange Cyberdefense, enabling MicroPort CardioFlow's implantable cardiac devices to transmit patient data to healthcare professionals for cross-border remote monitoring. Connected medical device market projected to nearly double from $87.17B to $173.26B by 2031.
• SONAPADminorStrategic or Co-development Partner · 5 March 2026Strategic partnership to drive digital transformation of the Port of Dakar, Senegal. Partnership addresses three priorities: modernizing port infrastructure with connectivity, improving operational efficiency through digital systems, and strengthening cybersecurity. Initiative aims to develop a Smart Port model enhancing efficiency, resilience, and competitiveness on regional and international trade routes.
• Tech MahindracoreStrategic or Co-development Partner · 2 March 2026Five-year non-equity global strategic partnership focused on AI-led digital transformation for enterprise customers. Tech Mahindra manages Orange Business's global customer support, quote-to-bill operations, and post-sales teams outside France, combining Orange's networks, cloud, and cybersecurity capabilities with Tech Mahindra's integration and delivery expertise across 90 countries. Mutual €400M commercial commitment. Excludes French operations and sensitive national security segments.
• Tietoevry (Tieto)minorChannel Partner/ Reseller/ Distributor · 17 February 2026Framework agreement making Orange Business a significant managed services provider for Tietoevry across all four business units and corporate-level IT services. Tieto Banktech will migrate to Orange Business's Cloud Avenue sovereign European cloud platform starting H2 2026, followed by a broader two-year transition. Key selection criteria: ability to support Tieto's European expansion and deliver competitive cost levels.
• MultiverseminorStrategic or Co-development Partner · 11 February 2026UK-based AI and Data upskilling partnership providing tailored training to approximately 50 Orange Business UK employees through a 13-month apprenticeship program. Expanded after a successful pilot, focusing on digital transformation, ethical AI, and future AI integration.
• CiscocoreTechnology or Integration · 10 February 2026Collaboration to launch Post-Quantum Cryptography (PQC) secured solutions over Orange Business's global network infrastructure. Orange Business is the first European service provider to offer PQC-secured global network services based on Cisco 8000 Series Secure Routers. PQC-secured WAN services are available immediately; PQC-secured managed SD-WAN is targeted for Q3 2026 commercial availability. Addresses 'harvest now, decrypt later' quantum computing threats.
• ShiftmoveminorChannel Partner/ Reseller/ Distributor · 1 December 2025Sale of Océan fleet management subsidiary (managing ~170,000 vehicles across France) to Shiftmove, a Berlin-based digital fleet solutions provider created in 2023 from the Avrios-Vimcar merger. Transaction allows Orange Business to refocus on core strategic activities.
• NVIDIAcoreTechnology or Integration · 15 October 2025Partner in Live Intelligence sovereign generative AI platform for GCC governments and organizations. NVIDIA provides GPU infrastructure and AI technology for the platform's high-performance AI capabilities, deployed within regional borders for sovereign AI operations.
• LightOncoreTechnology or Integration · 15 October 2025Co-developed Live Intelligence sovereign generative AI platform combining LightOn's LLM engine with Orange Business's infrastructure and NVIDIA technology. Platform enables secure AI deployment within regional borders for governments and organizations requiring data sovereignty.
• Edarat GroupcoreImplementation/ SI/ Consulting Partner · 15 October 2025Regional implementation and delivery partner for Live Intelligence sovereign generative AI platform in the Gulf Cooperation Council (GCC) region, supporting regional digital transformation initiatives.
• Ernst & Young (EY) ConsultingminorImplementation/ SI/ Consulting Partner · 22 September 2025Orange Business Belgium participated as a partner in EY-led consortium winning first position in two lots of the European Commission's FREIA framework contract for professional cybersecurity services (€177.6M total value over 48 months), alongside Cosmote Global Solutions and Deutsche Telekom Global Business Solutions.
• Toshiba EuropecoreTechnology or Integration · 13 June 2025Partnership to launch Orange Quantum Defender, the first commercial quantum-secure network service in Paris. Combines Toshiba's Quantum Key Distribution (QKD) technology with post-quantum cryptography to protect sensitive data against future quantum computing threats. A major French financial services company is already using the infrastructure. Supports France's national quantum strategy.
• SITAcoreStrategic or Co-development Partner · 21 March 2025Expanded partnership to enhance network resilience, cybersecurity, and seamless global connectivity for the aviation industry. Integrates software-defined networking and cloud-based solutions to modernize critical aviation infrastructure and ensure secure data exchange between airports, airlines, and air traffic control.
• MicrosoftcoreTechnology or IntegrationKey partner for cloud transformation with Orange Business planning to migrate 350 mission-critical applications to Microsoft Azure and sovereign cloud platforms. Deep collaboration on agentic telephony co-innovation for Microsoft Teams. Microsoft Cloud partner with 2,500+ accreditations and 15 expertises.
• Palo Alto NetworkscoreTechnology or IntegrationOrange's first cybersecurity partner with Pan Diamond Innovator status, 841+ certifications in EMEA, 5 accreditations, and 6 expertises. Deep integration of next-generation firewall and security platform technologies.
• FortinetcoreTechnology or IntegrationSecuring Business Networks partnership. Fortinet Expert Partner with 1,500 certifications and 4 expertises. Provides advanced security solutions integrated into Orange Business's managed security services.
• VMware (by Broadcom)coreTechnology or IntegrationFlexible SD-WAN VeloCloud is the first SD-WAN solution natively integrated into Orange Business's Evolution Platform. VMware's Cloud Foundation powers Orange Business's flagship Cloud Avenue sovereign cloud platform. Pinnacle and Premier tier partnership status.
• ZscalercoreTechnology or IntegrationTop 3 cybersecurity partner of Orange since 2011. Orange Business accredited in all areas of Zscaler solutions including ZIA (Cloud-based proxy), WPS (Web Protection Suite), WCP (Web Content Protection), SSE, and SASE. 1.2M end users for 2023/2024 with partner revenue of $1.2M. Over 400 certifications.
• Splunk (Cisco)coreTechnology or IntegrationElite partner of Splunk since 2016 with 8 years of collaboration, 200+ client relationships addressed, and €62M+ revenue in 2024 (including OCD). 1,816 total certifications and 123 specific certifications. Specializations in Splunk architecture deployment, IT infrastructure observability, IoT environment monitoring, and AI/ML with Splunk MLTK.
• Google CloudcoreTechnology or IntegrationStrategic partner with validated Data Analytics specialization. Joint solutions include cloud migration and modernization, data analytics and AI, application development, hybrid and multi-cloud solutions, and hybrid work enablement via Google Workspace and Google Voice. Customer references include Carrefour Belgium and Conrad.
• Amazon Web Services (AWS)coreTechnology or IntegrationAdvanced Partner status with 2 accreditations and 7 expertises. Multi-cloud optimization and cloud migration services leveraging AWS infrastructure as part of Orange Business's managed multi-cloud offerings.
• Hewlett Packard Enterprise (HPE)coreTechnology or IntegrationPlatinum partner with 4 accreditations and 5 expertises. HPE Synergy and GreenLake servers power Cloud Avenue sovereign cloud infrastructure.

Scale indicators11 records

Recent moves9 records

Expansion highlights9 records

Direct peers

• Deutsche Telekom / T-Systems: European-headquartered telecom B2B division (T-Systems) operating global managed network, cloud, and cybersecurity services for enterprise and public sector, with similar sovereign cloud positioning (e.g., GAIA-X, Open Telekom Cloud) and comparable Tier-1 network ownership.
• Colt Technology Services: European-headquartered managed network and connectivity specialist serving multinational enterprises with SD-WAN, SASE, and cloud connectivity; directly comparable as a focused enterprise networking peer named alongside Orange in the 2025 ISG Provider Lens Enterprise Managed Network Services Leaders quadrant.
• BT Global Services / BT Enterprise: UK-based telecom B2B unit offering managed network, security, cloud, and unified communications to multinational enterprises; directly comparable to Orange Business in portfolio mix, target customer profile, and European enterprise footprint.
• Vodafone Business: European telecom B2B division offering global managed connectivity, IoT, cloud, and security services to multinationals; comparable in scale, geographic reach, and convergence of network plus digital services for enterprise customers.
• GTT Communications: Global managed networking provider offering SD-WAN, managed security, and cloud connectivity to enterprise customers; comparable in service portfolio and was named alongside Orange as an ISG Leader in Enterprise Managed Network Services Europe 2025.
• Tata Communications: Global enterprise telecom and managed services provider part of the Tata Group, offering network, cloud, security, and IoT services; comparable as a large-scale non-European operator with global enterprise reach and broad managed services portfolio.
• Telefonica Business Solutions: B2B arm of Spanish-headquartered Telefonica providing global enterprise managed services including connectivity, cloud, cybersecurity, and IoT; comparable as a major European incumbent telecom operator with multi-country enterprise services.
• Verizon Business: US-based telecom B2B division offering global managed network, security, IoT, and cloud services to multinational enterprises; comparable in managed services portfolio scale and enterprise customer profile, though headquartered outside Europe.

Broad incumbents

• NTT Data: Global IT services and systems integration provider with broad portfolio across cloud, network, and consulting; comparable as a large incumbent named alongside Orange in the ISG Provider Lens Leaders quadrant, with broader SI scope.

Emerging players

• OVHcloud: European-headquartered sovereign cloud infrastructure provider with SecNumCloud-certified offerings; comparable as an emerging sovereign cloud peer positioned against Cloud Avenue for French and European regulated workloads.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat7 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/orangebusiness
• YouTubeyoutube.com/user/orangebusiness
• Facebookfacebook.com/orangebusiness
• LinkedInlinkedin.com/company/orange-business-services

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A4 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Orange Business