Tier 1 MRO
Tier 1 MRO is a US-based industrial automation systems integrator that designs and implements inventory control, industrial vending, RFID tracking, and Modula VLM solutions for MRO operations across aviation, military, manufacturing, healthcare, automotive, and public utilities enterprises.
- Company typePrivate
- Founded2020
- HeadquartersOxford, United States
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Tier 1 MRO does
Tier 1 MRO is a US-based, privately held industrial automation systems integrator that designs, sells, and implements inventory control, industrial vending, RFID tracking, and automated storage solutions for maintenance, repair, and operations (MRO) environments. The company, founded in 2020 and headquartered in Oxford, Ohio, operates as a subsidiary of Path Forward LLC and employs 51-100 people. Its core platform combines authorized Modula Vertical Lift Modules (VLM), AutoCrib and SupplyPro industrial vending systems, Zebra and TERSO RFID tracking, AutoCrib Intelliport portals, FX Lockers, and 4G/5G private network connectivity, unified by the proprietary Crib-Connect data integration layer that links on-premise inventory data with customer ERP systems (SAP, Oracle, JDE).
The company generates revenue across five streams: equipment sales and turnkey implementation (hardware-led), ongoing service and support contracts including remote and onsite technical support (managed services), LEAN and operational assessment consulting, end-user training programs, and inventory migration services. Go-to-market is enterprise field sales with a consultative motion: prospects receive a free initial evaluation of MRO processes, followed by custom solution design, hardware deployment, and optional full-time Tier 1 MRO employee placement onsite. Pricing is quote-based and not publicly disclosed. The company markets through content (blog, whitepapers), industry events such as MRO Americas 2026, and organic social channels.
Tier 1 MRO serves customers across aviation, military, automotive, manufacturing, healthcare, public utilities, retail, and aerospace verticals. Named deployments include the US Air Force (36-hangar laptop inventory program), Daimler Group, Honda, Toyotetsu, ComEd, New York Presbyterian Hospital, Bristol-Myers Squibb, Cardinal Health, Gulfstream, Chewy, Baxter, Incora, and a multi-national paper company operating across 26 manufacturing sites. In April 2026, Tier 1 MRO announced a strategic partnership with IntegrUP to co-develop AI-enabled automation capabilities, including automated kit fulfillment, orchestration software, and collaborative robotics, targeted at pilot deployments with its existing enterprise customer base.
Tier 1 MRO firmographics
Firmographics- Name
- Tier 1 MRO
- Legal name
- Tier 1 MRO
- Website
- https://tier1mro.com
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Tier 1 MRO is a US-based industrial automation systems integrator that designs and implements inventory control, industrial vending, RFID tracking, and Modula VLM solutions for MRO operations across aviation, military, manufacturing, healthcare, automotive, and public utilities enterprises.
- Ownership category
- akta.pro rank
Tier 1 MRO industry classification
Industry- Product category
- MRO Industrial Inventory Automation
- NAICS
- Commercial and Service Industry Machinery Manufacturing (33331)
- SIC
- General Industrial Machinery & Equipment (3560)
- akta.pro primary industry
- Fleet Maintenance, Repair & Overhaul (MRO) (THAIANAB)
- akta.pro secondary industry
- Material Handling Equipment MRO (Forklifts, Reach Trucks, Pallet Jacks) (TLAKAHAC)
Keywords
Where Tier 1 MRO is headquartered
LocationHeadquarters
- HQ city
- Oxford
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Tier 1 MRO business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Equipment Sales and Implementation: Revenue from selling and implementing automated inventory management equipment including VLM systems, smart vending machines, RFID portals, and smart lockers. Turnkey project management and custom implementation services are provided.
- Service and Support: Ongoing revenue from preventative maintenance, remote support, nationwide field service, software integration support, and technical support. 24/7 emergency services and long-term operational partnership services.
- Consulting and Assessment Services: Fee-based consulting services including LEAN assessments, operational evaluations, and inventory process analysis. Free initial evaluations serve as lead generation for paid consulting engagements.
- Training Programs: User training programs for new installations and ongoing staff education on inventory control methods and system operation.
- Inventory Migration Services: Turnkey inventory migration services for organizations transitioning to new VLM systems, including data migration and physical inventory transfer.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Free Initial Evaluation |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels5 records
Tier 1 MRO product offering
Product offeringCore offering
Tier 1 MRO designs, sells, and implements turnkey custom inventory control and warehouse automation solutions for MRO operations, including industrial vending machines, RFID tracking portals, vertical lift modules (VLMs), smart lockers, and supporting software integration. The company is an authorized Modula dealer and also services all major smart-vend hardware and software brands, bundling equipment with consulting (LEAN assessments), Crib-Connect ERP data integration, technical support, training, and turnkey implementation services. Customers can also opt for a full-time Tier 1 MRO employee embedded onsite to operate and manage the installed systems.
Product overview
Tier 1 MRO is an authorized Modula dealer and system integrator offering a comprehensive inventory control platform centered on automated storage and retrieval, industrial vending, and RFID tracking technology. The core product portfolio includes Modula Vertical Lift Modules (VLM) in multiple variants (Vertical Lifts, Horizontal Carousel, Slim, Pallet, Next, Flexibox, Climate Control) for maximizing warehouse vertical space, complemented by industrial vending solutions including AutoCrib (TX750, FX Lockers, Intelliport, Intelliport Lite), SupplyPro, and Crib Master for controlled dispensing of tools, PPE, and parts. The platform is powered by RFID tracking technology (Intelliport, Zebra, TERSO) for 24/7 inventory visibility and traceability, with 4G/5G private network connectivity options for secure facility-wide deployment. Supporting services include Crib-Connect for ERP integration, LEAN Assessment for operational consulting, and technical support ranging from remote assistance to full-time onsite personnel. The company positions itself as a turnkey solution provider combining hardware, software, and professional services for MRO operations across manufacturing, aerospace, aviation, automotive, healthcare, military, and utility sectors.
Differentiator
Problem solved
Functional benefit
Brands
- Crib-Connect: Custom integration of inventory usage data into ERP systems.
Products and services
- AutoCrib Industrial Vending & Smart Lockers Industrial vending machines and smart lockers for managing and distributing tools, PPE, parts, scanners, and consumables with automated inventory tracking, employee authentication via card/badge/ID, and controlled 24/7 access. Customers span manufacturing, aerospace/MRO, automotive, healthcare, military, and utilities.
- Modula Vertical Lift Modules (VLM) and Automated Storage
- RFID Inventory Tracking and Intelliport Portal
- SupplyPro Industrial Vending Industrial vending solution for aerospace and MRO operations, providing controlled access and tracking for high-value inventory items.
- Crib Master Tool Crib and Storeroom Management Inventory management solution for tool crib and storeroom operations, providing control and tracking of tools and equipment.
- TERSO RFID Inventory Tracking RFID solution provider for inventory tracking and management, offering technology for tracking tools, equipment, and consumables.
- 4G/5G Private Network Connectivity Secure 4G and 5G private cellular connectivity for inventory tracking equipment that cannot be connected to company networks due to security mandates, providing coverage from a single point to an entire facility.
- Zebra RFID and Barcode Scanning Solutions RFID and barcode scanning technology from Zebra Technologies integrated with inventory management systems for enhanced tracking and data capture capabilities.
- Crib-Connect ERP Data Integration Data integration service that custom-integrates inventory usage data into customer ERP systems (SAP, Oracle, JDE, and others) for real-time visibility and seamless data flow between inventory management and enterprise resource planning platforms.
- LEAN Assessment Consulting Operational assessment service evaluating MRO/inventory processes, labor habits and associated costs, tools, materials, and productivity to identify improvement opportunities and cost savings. A free initial evaluation is offered to prospective clients.
- Inventory Management Technical Support (including Onsite FTE) Ongoing technical support ranging from remote assistance and 24/7 emergency service to deployment of a full-time Tier 1 MRO employee onsite to operate and maintain customer inventory management systems.
- Automation Implementation Services End-to-end automation implementation services including project management, custom solution design, equipment integration, training, and turnkey inventory migration for organizations adopting new vending, RFID, or VLM systems.
- META Warehouse Design and Optimization Warehouse design and optimization services that help organizations plan and implement efficient storage and inventory management layouts.
Quantifiable outcome
- Inventory shrinkage essentially eliminated at Daimler Group
- +2 more outcomes
Companies that use Tier 1 MRO
Customer profileNamed customers14 records
Segments6 records
Ideal customer profiles6 records
Tier 1 MRO technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature7 records
Tier 1 MRO partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- IntegrUPcoreStrategic partnership to accelerate AI-enabled automation in MRO operations. Combines Tier 1 MRO's domain expertise with IntegrUP's modular pre-engineered automation approach. Three focus initiatives: automated kit fulfillment, scalable automation through orchestration software, and human-robot synergy deploying collaborative robotic solutions. Pilot projects target existing customer base across manufacturing, aerospace/aviation, auto-assembly, mass retail, and FMCG sectors.
- ModulacoreAuthorized Modula dealer providing VLM (Vertical Lift Module) sales, installation, service, and turnkey capabilities nationwide. Expansion of national service and support includes preventative maintenance, remote support, nationwide field service, turnkey inventory migration, software integration, and user training programs.
Scale indicators4 records
Recent moves5 records
Expansion highlights5 records
Tier 1 MRO competitors and assessment
Company assessmentBroad incumbents
- Stanley Black & Decker: Large diversified industrial tools, fasteners, and industrial vending conglomerate that owns the Stanley Industrial / AutoCrib franchise. Stanley offers many of the same vending and tool-control capabilities as Tier 1 MRO but as part of a much broader product portfolio and global distribution.
Others
- Zebra Technologies: Provider of RFID, barcode, and location/visibility technology that Tier 1 MRO integrates into its Intelliport and tracking solutions. Zebra is an enabling technology supplier and ecosystem partner rather than a direct competitor.
Direct peers
- Pyramid Technologies: Industrial vending and inventory management solutions provider focused on tooling, MRO supplies, and consumables. Pyramid competes with Tier 1 MRO in tool crib automation and dispensing solutions.
- Modula: Manufacturer of vertical lift modules, horizontal carousels, and warehouse automation solutions. Modula is both Tier 1 MRO's primary VLM partner and an indirect competitor because Modula sells direct to end customers and through other dealers/integrators in the same verticals.
- Hänel: German manufacturer of rotary and vertical lift storage systems serving industrial and MRO customers worldwide. Hänel's VLM product line competes directly with the Modula hardware Tier 1 MRO distributes and integrates.
- Apex Supply Chain Technologies: Provider of industrial vending, RFID, and point-of-use inventory solutions for MRO, manufacturing, and aerospace. Apex's offerings overlap substantially with Tier 1 MRO's AutoCrib- and TERSO-based vending and RFID stack.
- SupplyPro: Provider of industrial vending machines and inventory management software for aerospace, MRO, and manufacturing operations. SupplyPro competes head-to-head with both AutoCrib and Tier 1 MRO's bundled vending offerings in the aviation MRO and industrial markets.
- Kardex: Swiss-listed global manufacturer of Vertical Lift Modules (VLMs) and automated storage solutions. Kardex competes directly with the Modula products Tier 1 MRO resells, and increasingly sells bundled software and services that overlap with Tier 1 MRO's Crib-Connect-style integration offering.
- AutoCrib: Industrial vending and RFID-based tool/PPE/parts dispensing solutions provider (part of the broader Stanley Industrial family). AutoCrib's Intelliport, FX Locker, and TX750 product families are sold by Tier 1 MRO and simultaneously compete with the company's bundled offerings.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Tier 1 MRO social profiles
Digital presenceTier 1 MRO financial estimates
Financial estimateRevenue estimate
Valuation estimate
Tier 1 MRO leadership team
Management profileNumber of profiles
Tier 1 MRO funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Tier 1 MRO M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Tier 1 MRO
What does Tier 1 MRO do?
Tier 1 MRO designs, sells, and implements turnkey custom inventory control and warehouse automation solutions for MRO operations, including industrial vending machines, RFID tracking portals, vertical lift modules (VLMs), smart lockers, and supporting software integration. The company is an authorized Modula dealer and also services all major smart-vend hardware and software brands, bundling equipment with consulting (LEAN assessments), Crib-Connect ERP data integration, technical support, training, and turnkey implementation services. Customers can also opt for a full-time Tier 1 MRO employee embedded onsite to operate and manage the installed systems.
Is Tier 1 MRO a public or private company?
Tier 1 MRO is a private company. It is classified as corporate owned and is currently operating.
When was Tier 1 MRO founded?
Tier 1 MRO was founded in 2020. It employs 51 to 100 people.
Where is Tier 1 MRO based?
Tier 1 MRO is headquartered in Oxford, United States, in the North America region.
How does Tier 1 MRO make money?
Five revenue lines are on record. Equipment Sales and Implementation is the primary driver. The others are service and Support, consulting and Assessment Services, training Programs and inventory Migration Services.
Who are Tier 1 MRO's main competitors?
Stanley Black & Decker is listed as a broad incumbent. Zebra Technologies is listed as an others. Direct peers are Pyramid Technologies, Modula, Hänel, Apex Supply Chain Technologies, SupplyPro, Kardex and AutoCrib.
Does Tier 1 MRO have an API?
No public API is recorded for Tier 1 MRO.
What industry is Tier 1 MRO in?
Tier 1 MRO's product category is MRO Industrial Inventory Automation. Its primary akta.pro industry code is THAIANAB, Fleet Maintenance, Repair & Overhaul (MRO), with a secondary code of TLAKAHAC, Material Handling Equipment MRO (Forklifts, Reach Trucks, Pallet Jacks). Its NAICS code is 33331 and its SIC code is 3560.