Proximus Nxt Luxembourg

Name

Proximus Nxt Luxembourg

Legal name

Proximus Luxembourg S.A.

Website

https://proximusnxt.lu

Company type

Private

Operating status

Operating

Ownership category

akta.pro rank

Product category

ICT Services and Telecommunications

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373), Services-Telephone Interconnect Systems (7385), Services-Prepackaged Software (7372)

akta.pro primary industry

Cloud-Native Application Protection Platforms (CNAPP) (HDABAHAH)

akta.pro secondary industries

Managed Application Platforms (App PaaS & Runtime Services) (HDABAAAD), Endpoint & Mobile Asset Management (UEM/MDM Asset Controls) (BPAEAOAI), Cloud Identity Entitlement Management (CIEM) (HDADADAD)

Keywords

• ICT services
• Cloud infrastructure
• Cybersecurity solutions
• Managed services
• Telecommunications services

Headquarters

HQ city

Bertrange

HQ country

Luxembourg

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Managed Services: Comprehensive IT infrastructure management including workplace management, service desk, application services, infrastructure services, and governance. The company leverages 35+ years of integrator experience and 15 years in outsourcing operations.
2. Cloud Services: Private, public, hybrid, and sovereign cloud offerings with managed cloud services. Includes Google Distributed Cloud air-gapped deployment and partnerships with Azure, AWS, and Google Cloud.
3. Telecommunications Services: Mobile plans, fixed telephony, connectivity, and unified collaboration tools. Includes 5G, fiber internet access, SIP Trunk, and business continuity services.
4. Cybersecurity Services: Full-stack cybersecurity including SOC/CSOC monitoring, ethical hacking, managed security services, incident response, infrastructure security, and NIS2 compliance support.
5. Professional Services and Consultancy: AI adoption services (Microsoft Copilot), digital transformation consulting, technology services, and data services. Includes Codit technology services for automation, modernization, and integration.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

Proximus NXT Luxembourg (legal entity Proximus Luxembourg S.A.) is the ICT and telecommunications arm of Proximus Group in Luxembourg, providing integrated ICT, mobile, telecom, cloud, cybersecurity, data-driven, and managed services to organizations. The company combines its own sovereign Luxembourg-hosted infrastructure with partnerships (Microsoft, AWS, Google Cloud, Cisco, Mistral AI) to deliver end-to-end solutions spanning connectivity, cloud, security, and digital collaboration for enterprises, SMEs, and public sector institutions.

Product overview

Proximus NXT Luxembourg is the ICT and telecommunications arm of Proximus Group operating in Luxembourg, providing a comprehensive portfolio of integrated ICT, mobile, and telecom solutions organized around four main pillars: Telecommunications (mobile, fixed telephony, connectivity/5G, unified collaborations), IT Services (cloud — private, public, hybrid, sovereign, managed — plus managed services, ICT solutions, data-driven solutions by Codit, and AI), Cybersecurity (CSOC, managed security, ethical hacking, infrastructure security, Smart Protection, Net Protect, and NIS2 compliance), and Digital Collaboration (video conferencing, chatbots, AI-powered tools). Key products include Business ONE (all-in-one SME package), U-touch (cloud unified communications), Sovereign Cloud (100% Luxembourg-hosted), the Mistral AI and Azure AI platforms (generative AI on sovereign infrastructure), Smart Protection (AI-powered physical security), and Technology/Data Services powered by Codit (automation, API, Azure, Power BI). The company serves enterprises, SMEs, and public sector organizations, combining its own infrastructure with partnerships with Microsoft, Cisco, Google, AWS, and Mistral AI to deliver managed, sovereign, and secure solutions.

Differentiator

Problem solved

Functional benefit

Brands

• Business ONE: All-in-one IT solution for SMEs and micro-enterprises integrating connectivity, security, networking, telephony, IT equipment, communication solutions, and office tools
• Codit
• Clarence

Products and services

• Business ONE All-in-one IT and telecom bundle for SMEs and micro-enterprises in Luxembourg, integrating connectivity, security, networking, telephony, IT equipment, and collaboration tools under a single point of contact.
• Sovereign Cloud 100% Luxembourg-hosted cloud service ensuring data never leaves Luxembourg, designed for regulated industries such as finance and healthcare with 24/7 managed services, encryption, access auditing, and disaster recovery.
• Private Cloud Managed private cloud hosting with self-service options, providing simplified IT management, cost control, reduced innovation risk, and lower total cost of ownership for organizations.
• Public Cloud Cloud services portfolio delivered through partnerships with AWS, Google Cloud, and Microsoft Azure, covering strategy, infrastructure management, and operations.
• Hybrid Cloud Hybrid cloud solution combining Proximus NXT's private cloud services with public cloud platforms (Azure, AWS, Google Cloud) for digital transformation needs.
• Managed Cloud Services End-to-end managed cloud services covering infrastructure, applications, workplace, and governance with a single pane of glass and 24/7 management.
• Cloud Security Security services for cloud environments including cloud-native security, Luxembourg-based control tools, 24/7 incident response, and DevSecOps practices for Azure and Google platforms.
• Cloud Adoption & Transition Services Advisory and implementation services that help organizations define cloud strategy and migrate workloads to target cloud environments.
• Housing Data centre housing services providing physical space and infrastructure for hosting customer equipment in Luxembourg-based data centres.
• Cyber Security Operations Center (CSOC) Advanced real-time threat monitoring and detection capability providing 24/7 surveillance of networks and systems to identify anomalies and respond to cyber incidents.
• Managed Security Services Daily management of customer security solutions including monitoring, alerts, and incident response for complex infrastructure environments requiring continuous high-expertise attention.
• Threat Detection & Response Orchestration Strategic threat response and orchestration services to reduce business exposure to security risks through coordinated incident management.
• Ethical Hacking & Security Audits Penetration testing and security audit services performed by certified experts applying recognized methodologies to assess security exposure across systems, business functions, and applications.
• Infrastructure Security End-to-end infrastructure security project cycle including integration, audit, design, and supervision of security infrastructures for facilities.
• Cybersecurity Strategy & Risk Management Strategic security advisory combining strategy, risk management, and expert consulting to achieve strong security levels while enabling smooth business operations.
• CSIRT (Cyber Security Incident Response Team) Dedicated incident response team providing expert-level response to cybersecurity incidents and supporting operational continuity.
• Directive NIS2 Support Advisory and implementation support services to help organizations comply with the NIS2 Directive requirements.
• Anti-DDoS Protection services against distributed denial-of-service attacks to ensure availability of digital services.
• Smart Protection Physical security solution combining sensors, access control systems, smart cameras, and advanced analytics to detect threats in real time and enable coordinated incident response for offices, critical infrastructure, and public spaces.
• Data Access Protection Data availability and access security solutions enabling secure user access, network segmentation, resilient architectures, and business continuity and recovery plans during cyberattacks or outages.
• Net Protect Network security solution available in two tiers: Net Protect Mobile (EUR 1.7/month per line) protecting mobile devices via Tango network against phishing, viruses, and fraud; and Net Protect Enterprise (EUR 10/month) securing entire business networks via Tango fixed internet.
• Service Desk Specialized IT service desk supporting more than 200 clients across industry, finance, and government sectors, backed by a partner network and internal expertise.
• Workplace Management Services Fully managed workplace solution providing ease of use and ergonomics across all devices and locations for IT managers.
• Application Services Management of business applications, middleware, databases, and process-organized tools including environment management, change management, and application monitoring and support.
• Infrastructure Services End-to-end infrastructure management across servers, networks, storage, and backup, with a catalogue of managed services adapted to guarantee service and quality levels.
• Governance Services IT governance services ensuring availability, performance, flexibility, confidentiality, integrity, and traceability based on national regulatory frameworks and recognized standardization methods.
• Professional Services Consultancy, integration, and support services from certified engineers and consultants for enterprise transformation and continuous optimization.
• U-touch Cloud-hosted unified communications platform integrating IP telephony, fixed-mobile convergence, video conferencing, instant messaging, and presence management, with pay-as-you-grow monthly pricing per user.
• U-call Cloud-hosted virtual switchboard service offering professional reception, centralized communications, and simplified management of telephone infrastructure.
• SIP Trunk Voice over IP trunking service enabling fixed telephony as an application on IP networks, replacing traditional PSTN lines.
• Fixed-Mobile Convergence Service enabling seamless communication continuity between fixed and mobile channels, allowing employees to maintain business communications across devices regardless of location.
• Business Continuity Plan Service ensuring critical telecom services remain operational during unexpected events such as network outages, cyberattacks, or technical incidents, including redirected calls and active line management.
• Business Telephony VoIP-based business telephony solutions including call management options, fixed telephony, fixed-mobile convergence, SIP trunk, and telephony equipment for modern pricing models.
• Mobile Services Business mobile solutions including mobile flat rates, mobile options, device buyback, enterprise mobile management, mobile voice recording, SMS gateway, eSIM, device enrollment, and mobile threat defense.
• Mobile Threat Defense (MTD) Mobile device security solution using a cloud-based dashboard and software agent to detect and block malware, phishing, and network threats on smartphones and tablets in real time.
• SMS Gateway SMS gateway service enabling businesses to send and receive SMS messages programmatically for customer communication and notifications.
• Enterprise Mobile Management Central Enterprise Mobile Management (EMM) platform for integrated management and regulation of company mobile devices, including security, administration, and configuration.
• Mobile Voice Recording Mobile voice recording and SMS service for employees in Luxembourg or traveling abroad, supporting compliance requirements.
• MyProximusNXT Mobile telecom application for fleet managers to monitor and control SIM/eSIM usage, assignments, and security settings.
• eSIM Embedded SIM technology enabling digital management of cellular connectivity without physical SIM cards for business devices.
• 5G 5G connectivity and network slicing platform for business innovation, supporting use cases such as media events, emergency services, payment terminals, and AI-equipped mobile surveillance cameras.
• Internet Access (Dedicated Internet) Dedicated fibre-optic internet service meeting stringent business connection criteria with multiple bandwidth options and guaranteed service levels.
• Explore Multi-service connection integrating internet, telephone network, and Proximus NXT cloud services on a single line while guaranteeing priority for critical data flows.
• NB-IoT Narrowband IoT wireless communication technology for energy-efficient, long-range connectivity of IoT devices transmitting small data volumes, used in smart metering, parking, and street lighting.
• Backup Connectivity Automatic 5G failover connection and cloud backup service ensuring business connectivity and data availability during link failures or network outages.
• Let's IP Together Migration program supporting the transition from legacy telephone network to IP-based voice communications across Luxembourg.
• Proximus NXT Compliance Recording Cross-border voice, video, and messaging recording solution supporting MiFID II regulatory compliance for financial sector professionals.
• ChatBot Solution (NGC - Next Gen Communication) AI-powered conversational interface platform for building voice and text chatbots and voice applications using natural language AI for customer interactions and support automation.
• Assisted Reality Solution Real-time collaboration, inspection, maintenance, and repair assistance solution using augmented reality overlays, targeting industrial and healthcare sectors for enhanced productivity and safety.
• ICT Applications SaaS-based business application delivery with no local deployment, reducing operational complexity while ensuring continuous access on a fully managed infrastructure.
• ICT Infrastructure Design, integration, and evolution of simple or complex IT architectures spanning security, networking, servers, storage, archiving, and backup, with Proximus NXT operating and maintaining delivered environments.
• Work Environment IT ecosystem design to strengthen collaboration, streamline communication, and improve organizational appeal through well-structured digital environments.
• Zero Office Comprehensive technology framework enabling every employee to securely access tools and data from any location, addressing employee mobility and device diversity.
• Technology Services Codit-powered digital transformation services covering automation (RPA with UiPath and Microsoft Automate), modernization, integration, API management, Azure architecture, AI/ML services, IoT, and assessment/audit services.
• IoT Solutions and Consultancy IoT architecture design, deployment, and management services tailored to business challenges, leveraging Codit's expertise for connecting equipment and systems and leveraging real-time field data.

Quantifiable outcome

• Service desk supports 200+ customers across sensitive sectors
• +2 more outcomes

Named customers3 records

Segments6 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration16 records

AI capability16 records

Feature5 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• MicrosoftcoreStrategic or Co-development Partner · 25 May 2026Expanded strategic partnership to accelerate sovereign cloud solutions deployment in Belgium and Luxembourg. Combines Azure capabilities with Proximus Group's local expertise, focusing on Azure Local disconnected operations for autonomous cloud environments. Particularly targets healthcare, finance, and public administration sectors. Proximus NXT provides operational test environment including dedicated test lab in Evere and presence at Microsoft Innovation Hub in Brussels.
• Belgian DefencecoreStrategic or Co-development Partner · 30 January 2026Selected as one of four long-term strategic partners to support Belgian Defence's Cyber Force over an eight-year period. Works alongside partner ecosystem on PROTECT and DEFEND activities for Ministry of Defence. Follows previous contracts with NATO and federal government agencies.
• PwC BelgiumminorImplementation/ SI/ Consulting Partner · 30 January 2026Strategic partner collaborating with Proximus NXT on Belgian Defence cyber resilience projects. PwC provides strategic consulting expertise alongside Proximus NXT's technical capabilities.
• Mistral AIcoreStrategic or Co-development Partner · 27 November 2025Partnership to deploy European AI solutions at scale, targeting BeNeLux and other European countries. Provides access to Mistral AI products (AI Studio, Le Chat, Mistral Code) through Proximus NXT's sovereign infrastructure. Enables organizations to deploy AI use cases including internal assistants, document automation, customer support, and data analysis while maintaining data sovereignty.
• Amazon Web Services (AWS)coreTechnology or IntegrationCloud partnership providing public cloud services as part of Proximus NXT's hybrid cloud offering. AWS is one of the recognized public cloud actors alongside Microsoft Azure and Google Cloud.
• Google CloudcoreTechnology or IntegrationPartnership for public cloud services and Google Distributed Cloud air-gapped deployment. Combines Google Cloud capabilities with Proximus NXT's managed services and local expertise for regulated sectors.
• VodafoneminorChannel Partner/ Reseller/ DistributorInternational roaming partnership providing extensive mobile coverage possibilities for international business needs, complementing domestic Tango network.
• CoditcoreStrategic or Co-development PartnerCodit is a key digital transformation partner with 200 employees across Belgium, France, Portugal, Switzerland, UK, Netherlands, Malta and Luxembourg. Provides data services, technology services (automation, modernization, integration), and Power BI solutions. Codit brings 20+ years of digital transformation expertise using Microsoft Azure Cloud Native technologies.
• NATOcoreStrategic or Co-development PartnerProximus NXT supports NATO-related projects as part of its reference position as partner for public institutions seeking digital resilience. Belgian Defence partnership follows previous NATO contract achievements.

Scale indicators4 records

Recent moves6 records

Expansion highlights7 records

Direct peers

• Devoteam: European IT consulting firm focused on cloud (AWS, Azure, GCP), cybersecurity, and data/AI; directly comparable in cloud-native transformation, managed security services, and Microsoft/Google alliance positioning across BeNeLux.
• Computacenter: European IT infrastructure integrator with strong enterprise workplace, cloud, and managed-services capabilities; competes for multinational and mid-market infrastructure, cloud, and security contracts across BeNeLux and broader Europe.
• Telindus (Belgium): Belgian sister subsidiary under the Proximus Group umbrella offering nearly the same ICT, cybersecurity, and managed-services portfolio in Belgium – Proximus NXT's closest functional and structural peer inside the parent group.
• Cegeka: Benelux-based IT solutions and managed-services provider with strong cloud, security, and data practices; competes head-to-head with Proximus NXT for mid-market and enterprise ICT outsourcing deals in Belgium and Luxembourg.

Broad incumbents

• Sopra Steria: Large European IT services group with deep public-sector and regulated-industry footprint; competes for large defense, government, and financial ICT outsourcing mandates across continental Europe, overlapping with Proximus NXT's regulated-sector specialization.
• Orange Business: Enterprise division of Orange Group offering cloud, managed networks, cybersecurity, and digital transformation across Europe; directly analogous business model to Proximus NXT as a telco-led B2B ICT and cybersecurity provider.
• Capgemini: Global IT services and consulting leader with major BeNeLux operations (including Sogeti); overlaps with Proximus NXT in cloud, cybersecurity, data/AI, and large-scale managed services for regulated enterprises.
• T-Systems (Deutsche Telekom): Telco-owned ICT services arm of Deutsche Telekom combining managed connectivity, sovereign cloud, and cybersecurity; a structurally similar telco+ICT model with similar enterprise and public-sector DNA to Proximus NXT.

Regional players

• Bechtle: DACH-headquartered IT systems integrator with strong public-sector and mid-market footprint; comparable in managed workplace, cloud, and security offerings though primarily Germany-centric rather than BeNeLux.
• Econocom: Benelux-rooted digital services and infrastructure provider covering cloud, managed workplace, and financing-led IT deployment; closely comparable in geography and customer mix to Proximus NXT Luxembourg.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ProximusNXT_LU
• YouTubeyoutube.com/channel/UCTQcf8yk826B0yOc3v7wGZA
• LinkedInlinkedin.com/company/proximus-nxt-luxembourg
• Instagraminstagram.com/proximusnxt_lu

Compliance12 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Proximus Nxt Luxembourg