Preferred EMS
Preferred EMS is a Houston-based private ambulance and medical transport provider, founded in 2004, offering 24/7 emergency response, non-emergency transport, MICU transfers, and wheelchair services to patients and healthcare facilities in the Greater Houston market.
- Company typePrivate
- Founded2004
- HeadquartersHouston, United States
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What Preferred EMS does
Preferred EMS is a Houston-based, for-profit private company founded in 2004 that delivers ambulance and medical transport services. Its stated offering covers 24/7 emergency response, non-emergency medical transport, Mobile Intensive Care Unit (MICU) transfers, and wheelchair transport, serving patients, healthcare facilities, and likely municipal 911 dispatch in the Greater Houston market.
The service is operationally labor- and fleet-intensive: crews, vehicles, dispatch, and clinical certification (EMT/paramedic licensing) constitute the core asset base. No proprietary technology, software platform, or digital product is disclosed in the source data, and the company website (preferredems.com) currently displays only a verification/placeholder page rather than substantive company content. There is no evidence of technology investment beyond standard dispatch and billing systems typical of the private ambulance sector.
The business model is service-fee based, with revenue generated from per-transport billing across emergency, MICU, and wheelchair lines, drawing on a mix of commercial insurance, Medicare/Medicaid, facility contracts, and private-pay customers. With 11-50 employees and a single-city footprint, Preferred EMS operates as a small regional provider; revenue, pricing, customer concentration, and ownership structure are not disclosed in the available input.
Preferred EMS firmographics
Firmographics- Name
- Preferred EMS
- Website
- https://preferredems.com
- Company type
- Private
- Founded year
- 2004
- Headcount range
- 11–50 employees
- Short description
- Preferred EMS is a Houston-based private ambulance and medical transport provider, founded in 2004, offering 24/7 emergency response, non-emergency transport, MICU transfers, and wheelchair services to patients and healthcare facilities in the Greater Houston market.
- Ownership category
- akta.pro rank
Preferred EMS industry classification
Industry- Product category
- Emergency Medical Services
- NAICS
- Ambulance Services (62191), Ambulance Services (621910), Special Needs Transportation (485991)
- SIC
- Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- Private EMS Providers (Contract/Interfacility) (HLAFANAB)
- akta.pro secondary industries
- Critical Care Transport (CCT) & Specialty Transport Teams (HLAFANAE), Emergency Medical Services (EMS) Operations & Dispatch (HLAJAGAC), Medical / Assisted Transport (Non-Emergency) (THADAEAJ)
Keywords
Where Preferred EMS is headquartered
LocationHeadquarters
- HQ city
- Houston
- HQ country
- United States
- HQ region
- North America
Markets served
Preferred EMS business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales
Preferred EMS product offering
Product offeringCore offering
Preferred EMS provides 24/7 emergency and non-emergency ambulance and medical transport services in the Houston, Texas area. Its service portfolio includes Mobile Intensive Care Unit (MICU) transport for critical-care patients and wheelchair transport for non-ambulatory riders. The company operates as a small, privately held for-profit provider serving both individual patients and institutional healthcare clients.
Differentiator
Problem solved
Functional benefit
Products and services
- Emergency Ambulance Transport 24/7 emergency ambulance transport for individuals experiencing medical emergencies in the Houston, Texas service area.
- Non-Emergency Medical Transport Scheduled non-emergency medical transport for patients needing assistance traveling to medical appointments, dialysis, or between care facilities.
- MICU (Mobile Intensive Care Unit) Transport Critical-care transport for patients requiring intensive medical support during inter-facility transfers and other high-acuity transports.
- Wheelchair Transport Wheelchair-accessible transport for non-ambulatory patients and riders who need assistance but do not require ambulance-level care.
Companies that use Preferred EMS
Customer profileIdeal customer profiles2 records
Preferred EMS technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Preferred EMS competitors and assessment
Company assessmentEmerging players
- Apollo MedFlight: Apollo MedFlight provides helicopter and fixed-wing critical care medical transport with strong Texas/Louisiana/New Mexico coverage. It is an adjacent competitor in critical care transport that intersects with Preferred EMS's MICU capability on higher-acuity cases.
- PHI Air Medical: PHI is one of the largest air medical transport operators in the U.S., providing helicopter and fixed-wing critical care transport. It overlaps with Preferred EMS on the high-acuity/critical care transport line but in the air, rather than ground, modality.
Broad incumbents
- American Medical Response (AMR): AMR is the largest private ambulance and EMS provider in the United States, offering 911, interfacility, and critical care transport nationally. It is the dominant broad incumbent against which any private Houston-area EMS operator competes for hospital and municipal contracts.
- Falck USA: Falck is one of the largest global EMS providers with U.S. operations in ambulance services and workforce health. It is a broad incumbent competing with Preferred EMS for hospital and municipal contracts across multiple U.S. metros.
Direct peers
- MATS (Medical Answering & Transport Solutions): MATS provides non-emergency medical transportation, including wheelchair van services, in multiple U.S. markets. It is directly comparable to Preferred EMS's wheelchair and non-emergency transport offering.
- MedStar Mobile Healthcare: MedStar is the exclusive 911 and mobile integrated healthcare provider for Fort Worth and 14 surrounding Tarrant County cities, offering advanced life support and community paramedicine. It is a directly comparable Texas-based EMS/MIH operator with overlapping service lines.
- Care Ambulance Service: Care Ambulance is a multi-state private EMS operator providing 911, interfacility, and critical care transport. It is a closely comparable private peer in scale, service mix, and customer profile.
- Acadian Ambulance Service: Acadian is a large privately held EMS operator headquartered in Louisiana with deep Texas coverage, providing 911, MICU, and non-emergency transport. It is a directly comparable private competitor in the same geography and service mix as Preferred EMS.
- ProTransport-1: ProTransport-1 is a California-based private ambulance and medical transport operator offering BLS, ALS, and critical care ground transport. It is a directly comparable private peer in service mix and customer base (hospitals, SNFs, payers).
Regional players
- Houston Fire Department EMS: The municipal fire-based 911 EMS provider for the City of Houston, controlling the dominant share of emergency calls in Preferred EMS's home market. It is not a direct commercial competitor for private contracts but defines the competitive ceiling for 911 work in the geography.
Market position
Strengths3 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights4 records
Customer concentration
Preferred EMS social profiles
Digital presencePreferred EMS financial estimates
Financial estimateRevenue estimate
Valuation estimate
Preferred EMS leadership team
Management profileNumber of profiles
Preferred EMS funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Preferred EMS M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Preferred EMS
What does Preferred EMS do?
Preferred EMS provides 24/7 emergency and non-emergency ambulance and medical transport services in the Houston, Texas area. Its service portfolio includes Mobile Intensive Care Unit (MICU) transport for critical-care patients and wheelchair transport for non-ambulatory riders. The company operates as a small, privately held for-profit provider serving both individual patients and institutional healthcare clients.
When was Preferred EMS founded?
Preferred EMS was founded in 2004. It employs 11 to 50 people.
Where is Preferred EMS based?
Preferred EMS is headquartered in Houston, United States, in the North America region.
Who are Preferred EMS's main competitors?
Emerging players on record are Apollo MedFlight and PHI Air Medical. Broad incumbents are American Medical Response (AMR) and Falck USA. Direct peers are MATS (Medical Answering & Transport Solutions), MedStar Mobile Healthcare, Care Ambulance Service, Acadian Ambulance Service and ProTransport-1. Houston Fire Department EMS is listed as a regional player.
Does Preferred EMS have an API?
No public API is recorded for Preferred EMS.
What industry is Preferred EMS in?
Preferred EMS's product category is Emergency Medical Services. Its primary akta.pro industry code is HLAFANAB, Private EMS Providers (Contract/Interfacility), with a secondary code of HLAFANAE, Critical Care Transport (CCT) & Specialty Transport Teams. Its NAICS code is 62191 and its SIC code is 8000.