Egocentric Systems

Name

Egocentric Systems

Legal name

egocentric Systems GmbH

Website

https://egocentric-systems.de

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Event Ticketing Software

NAICS

Convention and Trade Show Organizers (561920), Promoters of Performing Arts, Sports, and Similar Events without Facilities (711320)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Amusement & Recreation Services (7900)

akta.pro primary industry

Primary Ticketing Platforms & Box Office Systems (MPAGAJAA)

akta.pro secondary industries

Ticketing Technology & Integrations (APIs, Plugins, Webhooks) (MPAGAJAF), Access Control, Credentialing & Entry Management (Scan/Turnstiles/RFID) (MPAGAJAG), Conference & Trade Show Registration Platforms (THAHAFAB), Ticketing, Registration & Event Technology (Badging, Apps) (BPAFAGAL)

Keywords

• Event ticketing software
• White label ticketing
• Event management platform
• Access control software
• Online ticket shop

Headquarters

HQ city

Dresden

HQ country

Germany

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Ticketing Platform Subscription: Event organizers pay for access to the ticketing software platform, with control over their own pricing and 100% of ticket revenues
2. Transaction Fees: Organizers can choose to charge advance booking fees when selling through their ticket shop and keep 100% of those proceeds
3. Additional Product Sales: Integrated shop system for cross-selling merchandise, food & beverage, and other products
4. Professional Services: On-event support with event experts on-site, training sessions, and consultations available as paid services
5. Hardware Sales: Provision of hardware including USB scanners, counters, POS systems, and ticket printers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels10 records

Core offering

Egocentric Systems provides a cloud-based SaaS white-label event ticketing platform (marketed under the brand "vibe") that enables event organizers to sell tickets online and on-site under their own brand without media breaks to third-party portals. The platform bundles online ticketing, a Box Office POS, a mobile event manager app, an integrated CRM, marketing tools, and reporting/analytics, complemented by add-on modules for access control, accreditation, subscriptions/memberships, merchandising, livestream, donations, food and beverage ordering, and mobile wallet marketing.

Product overview

Egocentric Systems (operating under the brand Vibe) offers an all-in-one white label ticketing platform with a modular architecture. The core offering centers on Vibe, their event ticketing software that provides white label online ticket shops, Box Office POS, Mobile Event Manager app, integrated CRM, Marketing tools, and Reports/Analytics. The platform is complemented by specialized add-on modules including Gastro-Bestellmanagement (Chunks) for food & beverage ordering, Zutrittssoftware for access control, Akkreditierungssoftware for accreditation management, Mobile Wallet Marketing, Subscriptions and Memberships, Merchandising, Livestream, Donations, and Secure Events features. The system is marketed as SaaS (Software as a Service) and enables event organizers across culture, sports, fairs, museums, and leisure sectors to sell tickets independently while maintaining full control over pricing, customer data, and 100% of revenue.

Differentiator

Problem solved

Functional benefit

Brands

• Chunks: Gastronomie-Plattform (Gastronomy Platform) for food and beverage ordering at events
• Mobile Event Manager

Products and services

• Vibe Event Ticketing Platform White-label cloud-based event ticketing SaaS for event organizers that bundles online ticketing, Box Office POS, Mobile Event Manager app, CRM, marketing tools and reporting/analytics under the customer's own brand.
• Online Ticketing White-label online ticket shop that integrates into event organizer websites and Facebook pages, enabling direct ticket sales with seat reservations, cross-selling and accessible design.
• Box Office POS Cloud-based POS system for managing ticket sales at physical box offices and advance booking locations, including cash register and settlement capabilities.
• Mobile Event Manager App Free iOS and Android app for on-the-go event management: mobile ticket sales, QR/barcode check-in, guest list management and real-time statistics.
• Integrated CRM CRM module embedded in the ticketing platform that lets organizers build and own their customer database, track purchasing behavior and run targeted campaigns.
• Access Control (Zutrittssoftware) Access control software that scans QR codes at venue entry, supports multiple entry stations and synchronizes guest lists in real time for secure admission.
• Accreditation Software (Akkreditierungssoftware) Software for managing press passes, VIP, sponsor and staff accreditation at events with configurable permissions and real-time tracking.
• Subscriptions and Memberships Module for managing season tickets, theater subscriptions, flex subscriptions, annual passes, memberships, weekend tickets, family tickets and festival passes.
• Merchandising Integrated shop system for selling merchandise, fan articles, program booklets and other products together with tickets in one cart with cross-selling.
• Livestream and Mediathek Streaming and media library module that lets organizers livestream events or distribute recordings on demand for paid access to additional audiences.
• Donations Integrated donation and crowdfunding tool for collecting donations during ticket purchase with automatic thank-you emails, vouchers and donation receipts.
• Chunks Gastro-Bestellmanagement Food and beverage ordering management platform for events with Stripe embedded checkout, extended printer management and daily revenue reporting.
• Mobile Wallet Marketing Marketing module that distributes digital tickets, vouchers and promotional content to customers' mobile wallets for engagement and repeat visits.

Quantifiable outcome

• 36,000 season tickets sold at Landesgartenschau Höxter - a national record
• +3 more outcomes

Named customers12 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability1 record

Feature12 records

Partnerships

Five partnerships are on record, tiered flagship, core and minor.

• DTM (Deutsche Tourenwagen Masters)flagshipChannel Partner/ Reseller/ Distributor · 1 December 2025Won DTM tender for ticketing partnership, providing event ticketing solutions for the German touring car championship.
• German Football League (GFL)flagshipChannel Partner/ Reseller/ Distributor · 1 November 2024Official ticketing partner for the German Football League (GFL), providing comprehensive ticketing solutions for American football in Germany.
• Stripe ConnectcoreTechnology or IntegrationPayment processing partner enabling multiple payment methods including PayPal, Klarna invoice, instant bank transfer, credit card, SEPA direct debit, giropay, and Apple Pay. Stripe Connect provides the payment infrastructure for seamless checkout experience.
• PayOnecoreTechnology or IntegrationGerman payment service provider partner offering additional payment method options for customers who already have PayOne business accounts.
• egocentric MerchandisingminorStrategic or Co-development PartnerNetwork partner within the egocentric group providing professional merchandising production services according to customer wishes.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Ticket Tailor: Self-service white-label ticketing SaaS focused on independent organizers and small-to-mid events. Competes with Egocentric's PLG/mid-market motion; similar emphasis on organizer-owned customer relationships and simple fee models.
• Reservix: German ticketing platform providing online ticket shops, box office, and access control for cultural and live event organizers. Closest head-to-head competitor to Egocentric in the DACH region with overlapping vertical coverage in culture, sport, and municipal venues.
• Etix: White-label ticketing SaaS provider for theaters, festivals, arenas, and attractions in North America and Europe. Comparable business model emphasizing organizer control, branded checkout, box office, and access control modules.
• See Tickets: International ticketing provider (now part of CTS Eventim) serving festivals, concerts, theaters, and sport. Comparable verticals to Egocentric with similar white-label and local-currency ticketing focus across European markets.
• Tito: White-label event ticketing SaaS offering branded checkout, box office, and integration-friendly APIs. Closely comparable product positioning to Egocentric's Vibe for mid-market organizers seeking brand-controlled ticketing without marketplace leakage.
• Front Gate Ticketing Solutions: White-label ticketing and access-control provider for festivals, tours, and live entertainment (a Live Nation company). Comparable enterprise and festival-tier functionality, especially on ticketing technology, integrations, and credentialing.
• ShowClix: Event ticketing platform offering white-label ticketing, access control, and live-event commerce for venues and promoters. Directly comparable modular offering to Vibe across online ticketing, box office, and onsite technology.

Broad incumbents

• Eventbrite: Global self-service ticketing and event technology platform serving organizers of all sizes. Overlaps with Egocentric on white-label ticketing SaaS for conferences, culture, and live events, though Eventbrite's marketplace-centric model contrasts with Egocentric's brand-control positioning.
• Ticketmaster (Live Nation Entertainment): World's largest ticketing marketplace, deeply integrated with Live Nation venues and tours. Competitor in the sport, concert, and large-festival end of the market that Egocentric targets through its DTM and GFL partnerships.
• CTS Eventim: Leading European ticketing and live entertainment group headquartered in Germany, operating a broad ticketing platform across sports, culture, and concerts. Directly comparable to Egocentric on sport and culture verticals; considerably larger and vertically integrated into venues and promoter businesses.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UC_1C9LKIcV6eEcQSDOmb7jQ
• Facebookfacebook.com/egocentricsystems
• LinkedInlinkedin.com/company/egocentric-systems-gmbh
• Instagraminstagram.com/vibe_byegocentricsystems

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Egocentric Systems