Bob's Lock and Key
Bob's Lock, Safe & Key is a Utah-based locksmith and physical-security company founded in 1970, operating three storefronts and a mobile fleet to deliver 24/7 residential, commercial, automotive, and safe services across 19 service areas.
- Company typePrivate
- Founded1970
- HeadquartersWest Valley City, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Bob's Lock and Key does
Bob's Lock, Safe & Key is a privately held, full-service locksmith and physical-security company founded in 1970 and headquartered in Salt Lake City, Utah. The company operates a hybrid service model comprising three physical walk-in storefront locations (Salt Lake City, South Jordan, and West Valley) plus a fleet of mobile locksmith vans providing 24/7 emergency dispatch across 19 service areas in Utah. Its service catalog spans residential lockouts and rekeying, commercial security system installation (access control, CCTV, master key systems, alarm systems, automatic door openers, intercoms), automotive key replacement and transponder/fob programming, and safe opening, maintenance, and sales including TL-30 rated safes. Core technology consists of precision key-cutting and transponder programming equipment, diagnostic tools for modern vehicle key systems, and integration capability for Wi-Fi/Bluetooth smart locks and video surveillance platforms.
The company's revenue model is service-based, combining professional-services fees for locksmith and security installation work with hardware sales (locks, smart locks, safes, cameras) through its storefronts and an online safe shop. Pricing is quote-based with a stated 10% discount for military, first responders, and seniors; no public price list exists. Customer segments are intentionally diversified across homeowners, commercial accounts (including healthcare clinics, retail stores, and property managers), short-term rental hosts, and vehicle owners, with no single customer or anchor contract disclosed. Marketing relies on the company's website, Google Business Profile (4.8/5.0 across 2,130+ reviews), and organic social channels rather than paid acquisition. The company is founder-owned with no disclosed parent company, institutional investment, or external funding rounds, and no M&A activity is on record.
Bob's Lock and Key firmographics
Firmographics- Name
- Bob's Lock and Key
- Legal name
- Bob's Lock, Safe & Key
- Website
- https://bobslockshop.com
- Company type
- Private
- Founded year
- 1970
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Bob's Lock, Safe & Key is a Utah-based locksmith and physical-security company founded in 1970, operating three storefronts and a mobile fleet to deliver 24/7 residential, commercial, automotive, and safe services across 19 service areas.
- Ownership category
- akta.pro rank
Bob's Lock and Key industry classification
Industry- Product category
- Locksmith Services
- NAICS
- Locksmiths (561622), Security Systems Services (except Locksmiths) (561621)
- akta.pro primary industry
- Key Management, Duplication & Locksmith Services (HSAHAEAD)
- akta.pro secondary industries
- Residential Smart Lock Hardware (Keypad, Keyless, Biometric, Connected) (HSAHAEAA), Keyholding, Lock/Unlock & Premises Control Services (BPABAMAM)
Keywords
Where Bob's Lock and Key is headquartered
LocationHeadquarters
- HQ city
- West Valley City
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Bob's Lock and Key business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain
Revenue model
- Locksmith Services Revenue: Service-based revenue from residential, commercial, and automotive locksmith services including lockouts, lock repair, lock replacement, key duplication, and emergency 24/7 services. Revenue generated through per-service fees with quote-based pricing.
- Security Systems Installation: Revenue from installation of security systems including access control, CCTV video surveillance, alarm systems, and smart locks for residential and commercial properties
- Safe Services: Safe opening, repair, combination changes, and maintenance services for residential and commercial safes
- Product Sales: Sale of locks, keys, smart locks, security cameras, and related hardware through storefront locations and online shop
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Standard locksmith services with 10% discount for preferred customers |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels6 records
Bob's Lock and Key product offering
Product offeringCore offering
Bob's Lock, Safe & Key is a full-service locksmith providing residential, commercial, automotive, motorcycle, and safe locksmith services across Salt Lake City and the broader Wasatch Front. The company sells, installs, and services locks, keys, safes, access control, CCTV, alarm systems, automatic door openers, intercoms, and master key systems through three storefront locations plus a 24/7 mobile dispatch fleet.
Product overview
Bob's Lock, Safe & Key is a full-service locksmith and security company offering a comprehensive portfolio of physical security products and services. The company operates as a hybrid locksmith with three walk-in shop locations and mobile service units, providing residential, commercial, automotive, and safe locksmith services across the Salt Lake City, Utah region since 1970. Core services include emergency lockout response, lock rekeying, key duplication, and security system installation. The product portfolio spans traditional locks (deadbolts, high-security locks) and electronic access solutions (smart locks, keypad locks, access control systems, CCTV surveillance, alarm systems) for homes and businesses. The company specializes in integrating modern smart lock technology with existing security infrastructure, offering services like home automation, automatic door openers, and comprehensive security assessments. Additional offerings include automotive services (car key replacement, ignition repair, transponder programming), safe services (opening, maintenance, gun safe sales), and commercial solutions (master key systems, intercom systems, door buzzer systems).
Differentiator
Problem solved
Functional benefit
Products and services
- Residential Locksmith Services On-site locksmith service for homeowners and renters covering home lockouts, lock rekeying, new lock installation, high-security lock upgrades, door and gate security, and smart lock/home automation setup.
- Commercial Locksmith Services Locksmith and physical-security service for commercial and institutional clients covering access control, CCTV/video surveillance, alarm systems, master key systems, automatic door openers, intercom/door buzzer systems, and high-security commercial locks.
- Automotive Locksmith Services Vehicle locksmith service covering car lockouts, transponder and chip-key programming, car key replacement, ignition repair, and motorcycle locksmith support for individual drivers and vehicle owners.
- Safe Locksmith Services Sales, installation, combination change, and repair service for residential and commercial safes.
- 24-Hour Emergency Locksmith Round-the-clock emergency dispatch service for residential, commercial, and automotive lockouts and urgent lock and key issues.
- Car Key Replacement Cutting and programming of replacement car keys, including transponder and chip keys, for drivers who have lost or damaged their vehicle keys.
- Ignition Repair Repair and replacement of vehicle ignition cylinders for drivers experiencing ignition lock or key-turning failures.
- Access Control Systems Design, installation, and support of electronic access control systems for commercial buildings to manage and audit entry.
- CCTV & Video Surveillance Installation of CCTV and video surveillance systems for commercial properties to enable centralized monitoring and recording.
- Alarm Systems Installation and servicing of burglar and intrusion alarm systems for residential and commercial properties.
- Master Key Systems Design, implementation, and rekeying of master key systems that give commercial clients tiered access across multiple doors or properties.
- Automatic Door Openers Installation of automatic door openers for commercial entries to support accessibility and hands-free access.
- Intercom & Door Buzzer Systems Installation of intercom and door buzzer systems for commercial buildings to screen and admit visitors.
- High-Security Locks Sale and installation of high-security lock products offering increased resistance to picking, bumping, and forced entry for residential and commercial customers.
- Smart Locks & Keypad Locks Sale, installation, and programming of smart locks and keypad locks for homeowners and short-term rental hosts seeking keyless entry and remote access management.
- Door & Gate Security Services Installation, reinforcement, and hardware replacement service for residential and commercial doors and gates.
- Key Duplication Precision key-cutting and duplication of standard, high-security, and transponder keys at storefront locations and via mobile dispatch.
- Lockout Service Emergency lockout response service for residential, commercial, and automotive situations where entry or key access has been lost.
- Lock Rekeying Rekeying of existing lock cylinders for residential and commercial properties to invalidate prior keys without replacing the hardware.
- Motorcycle Locksmith Locksmith service for motorcycles covering lost keys, ignition issues, and motorcycle lockouts.
Quantifiable outcome
- 4.8 out of 5.0 Google rating based on 2,130+ reviews
- +1 more outcomes
Companies that use Bob's Lock and Key
Customer profileNamed customers6 records
Segments5 records
Ideal customer profiles4 records
Bob's Lock and Key technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Bob's Lock and Key partnerships and signals
Strategic signalScale indicators5 records
Recent moves5 records
Expansion highlights5 records
Bob's Lock and Key competitors and assessment
Company assessmentEmerging players
- KeyMe: Digital-first locksmith using kiosks and a mobile app for key copying and locksmith dispatch in major U.S. metros. Overlaps directly with Bob's key duplication and lockout services, with a differentiated tech-enabled model that competes for the same residential customer.
- Minute Key: Automated kiosks in retail locations for self-service key duplication; complements and competes with traditional locksmiths for low-complexity key copying volume relevant to Bob's duplication business.
Direct peers
- Mr. Locksmith: Mobile locksmith service delivering residential, commercial, and automotive locksmith coverage with emergency dispatch. Same service taxonomy as Bob's and a comparable mobile-first operating model.
- Pop-A-Lock: National franchise locksmith providing 24/7 emergency residential, commercial, and automotive locksmith services across the U.S. Operates the same mobile-van, multi-segment service model as Bob's Lock, Safe & Key, making it the most directly comparable peer.
Broad incumbents
- ADT Inc. Large incumbent provider of monitored home and business security with overlapping offerings in access control, alarm systems, and smart locks. ADT does not specialize in locksmith services but competes for the commercial security and smart-home install wallet share Bob's pursues.
- Brinks Home Security: Residential and commercial security provider offering monitored alarms, smart locks, and access control. Adjacent incumbent that overlaps with Bob's commercial and residential security installation services.
- Vivint Smart Home: National smart-home security provider installing alarms, cameras, smart locks, and integrated automation. Competes with Bob's for residential smart-lock and home-automation install projects, though at broader national scale.
Others
- Onity (a UTC Climate, Controls & Security brand): Supplier of electronic locks, key cards, and access control solutions widely used in hospitality and commercial real estate. Relevant peer in that Bob's commercial access-control and master-key work depends on this product category and could expand against similar integrators.
- ASSA ABLOY (Medeco / Yale / August): Global manufacturer of high-security locks, smart locks (Yale/August), and key systems; supplies the hardware that Bob's installs, and represents an upstream supplier/enabler relationship for the company's smart-lock and high-security offerings.
Regional players
- Sherlock's Locksmith: Multi-location locksmith and safe retailer in the western U.S. offering residential, automotive, and commercial services plus security hardware sales — comparable scope and storefront-plus-mobile model, though based in a different metro.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
Bob's Lock and Key social profiles
Digital presenceBob's Lock and Key financial estimates
Financial estimateRevenue estimate
Valuation estimate
Bob's Lock and Key leadership team
Management profileNumber of profiles
Bob's Lock and Key funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Bob's Lock and Key M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Bob's Lock and Key
What does Bob's Lock and Key do?
Bob's Lock, Safe & Key is a full-service locksmith providing residential, commercial, automotive, motorcycle, and safe locksmith services across Salt Lake City and the broader Wasatch Front. The company sells, installs, and services locks, keys, safes, access control, CCTV, alarm systems, automatic door openers, intercoms, and master key systems through three storefront locations plus a 24/7 mobile dispatch fleet.
Is Bob's Lock and Key a public or private company?
Bob's Lock and Key is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Bob's Lock and Key founded?
Bob's Lock and Key was founded in 1970. It employs 11 to 50 people.
Where is Bob's Lock and Key based?
Bob's Lock and Key is headquartered in West Valley City, United States, in the North America region.
How does Bob's Lock and Key make money?
Four revenue lines are on record. Locksmith Services Revenue is the primary driver. The others are security Systems Installation, safe Services and product Sales.
Who are Bob's Lock and Key's main competitors?
Emerging players on record are KeyMe and Minute Key. Direct peers are Mr. Locksmith and Pop-A-Lock. Broad incumbents are ADT Inc., Brinks Home Security and Vivint Smart Home. Others are Onity (a UTC Climate, Controls & Security brand) and ASSA ABLOY (Medeco / Yale / August). Sherlock's Locksmith is listed as a regional player.
Does Bob's Lock and Key have an API?
No public API is recorded for Bob's Lock and Key.
What industry is Bob's Lock and Key in?
Bob's Lock and Key's product category is Locksmith Services. Its primary akta.pro industry code is HSAHAEAD, Key Management, Duplication & Locksmith Services, with a secondary code of HSAHAEAA, Residential Smart Lock Hardware (Keypad, Keyless, Biometric, Connected). Its NAICS code is 561622.