Airbox
- Company typePrivate
- Founded1992
- HeadquartersPanama City, Panama
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
Airbox firmographics
Firmographics- Name
- Airbox
- Legal name
- Airbox Express S. de R.L.
- Website
- https://airbox.com.pa
- Company type
- Private
- Founded year
- 1992
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Airbox industry classification
Industry- Product category
- Cross-Border Logistics Services
- NAICS
- Couriers and Messengers (492), Couriers and Express Delivery Services (4921), Air Transportation (481)
- SIC
- Air Courier Services (4513), Arrangement Of Transportation Of Freight & Cargo (4731)
- akta.pro primary industry
- E-commerce Air Cargo Carriers (TLADAAAK)
- akta.pro secondary industries
- Cross-Border E-commerce Ocean Forwarding (DDP/DDU) (TLACABAK), Customs Brokerage for Ocean Shipments (Import/Export Clearance) (TLACABAG)
Keywords
Where Airbox is headquartered
LocationHeadquarters
- HQ city
- Panama City
- HQ country
- Panama
- HQ region
- Latin America
Offices19 records
Markets served
Airbox business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- Freight and Shipping Charges: Revenue from transporting packages from USA (Miami) to Panama via air or sea. Charges based on weight (per pound) and delivery speed tier selected.
- Customs and Clearance Services: Fees for customs brokerage, duty calculation, and import documentation processing
- Home Delivery Service: Additional fees for door-to-door delivery within Panama City and Panama West areas
- Online Shopping Service (Compras por Internet): Using company's corporate credit card to purchase on behalf of customers for a fee ($6.50 for purchases up to $500, 2% for higher amounts)
- Special Procedures and Restricted Items: Fees for handling imports requiring permits from MINSA, APA, MIDA, and other regulatory bodies
- Merchandise Insurance: Insurance coverage for packages during transit from USA to Panama, charged based on declared value
- Corporate Logistics Services: Comprehensive import, export, and distribution solutions for business clients including policy management, customs clearance, and national logistics
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Super Económico - Most affordable maritime option for heavy/bulky items |
| Unit Pricing | Pay-as-you-go | Premium - Fastest air delivery with most benefits |
| Unit Pricing | Pay-as-you-go | Economy - Balanced air option for cost-conscious customers |
| Transaction based/ take rate | Pay-as-you-go | Online Shopping Service (Compramos por Ti) |
| Unit Pricing | Pay-as-you-go | Home Delivery Fee |
| Unit Pricing | Pay-as-you-go | Merchandise Insurance (Premium/Corporate Plan) |
| Unit Pricing | Pay-as-you-go | Merchandise Insurance (Economy Plan) |
| Unit Pricing | Pay-as-you-go | Special Procedures - Medications/Vitamins/Supplements |
| Unit Pricing | Pay-as-you-go | Special Procedures - Cosmetics/Perfumes/Shampoos |
| Unit Pricing | Pay-as-you-go | Special Procedures - Food and Sweets |
| Unit Pricing | Pay-as-you-go | Special Procedures - Oils/Paints |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels6 records
Airbox product offering
Product offeringCore offering
Airbox provides a free Miami mailbox address that allows Panamanian consumers and businesses to shop at US online retailers (Amazon, Shein, eBay, Walmart, Best Buy, RockAuto), consolidate packages, and ship them to Panama via air freight (2-6 days) or maritime freight (12-17 days). The offering includes customs clearance, home delivery, returns to the USA, a corporate-card "We Shop for You" purchasing service, and 24/7 automated locker pickup. A separate corporate services division handles import/export logistics, national distribution, and regulatory permits for business clients.
Product overview
Airbox is a Panamanian logistics and courier company offering international package forwarding services primarily from the USA to Panama. The core product is a Miami mailbox service (casillero) that provides customers with a free US shipping address for consolidating purchases from American online stores. The company operates three main shipping plans: Premium (2-3 day air freight at $5.15/lb), Economy (4-6 day air freight at $3.15/lb), and Super Economico (12-17 day maritime freight at $1.85/lb). Additional services include international courier via DHL, a 'We Shop for You' purchasing service using Airbox's corporate credit card, home delivery, package alerts, returns to USA, special customs procedures, and a corporate services division for business clients. The product ecosystem also includes an online freight calculator, customer account portal (Mi Cuenta/VIP), and BoxIt 24/7 automated lockers for convenient pickup.
Differentiator
Problem solved
Functional benefit
Products and services
- Casillero Miami (Miami Mailbox Service)
- Premium Plan
- Economy Plan
- Super Económico Plan
- Carga Aerea (Air Cargo)
- Carga Marítima (Maritime Cargo)
- Courier Internacional
- Compramos por Ti (We Shop for You)
- Servicios Corporativos (Corporate Services)
- BoxIt 24/7 Smart Lockers
- Trámites Especiales (Special Procedures)
Quantifiable outcome
- Packages delivered in 2-3 days with Premium plan
- +3 more outcomes
Companies that use Airbox
Customer profileSegments1 record
Ideal customer profiles2 records
Airbox technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Airbox partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered minor, core and major.
- APAC (Asociación Panameña de Agencias de Carga)minorAirbox is a member of APAC, a non-profit civil association that provides support for cargo agencies in Panama, promotes technical and cultural improvement among members, and advocates for the cargo agency industry.
- BASC (Alianza por el Comercio Seguro)minorAirbox is a member of BASC, an organization promoting secure trade within the logistics supply chain to prevent illicit activities such as drug trafficking, money laundering, bribery, and corruption.
- Autoridad Nacional de Aduanas de PanamácoreAirbox holds OEA (Operador Económico Autorizado) accreditation from Panama Customs Authority, providing expedited customs clearance and trusted trader status for compliant operations.
- Servientrega PanamamajorPartnership with Servientrega for nationwide delivery service centers. Provides Airbox customers access to 20+ additional service points across Panama including Panama City, interior provinces, and key commercial areas.
- Cámara de Comercio e Industrias de PanamáminorAirbox is a member of the Panama Chamber of Commerce, Industries and Agriculture, the leading business organization in Panama.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
Airbox competitors and assessment
Company assessmentDirect peers
- Aerocasillas: Panamanian casillero and courier company offering Miami mailbox forwarding, air/maritime shipping to Panama, and customs handling — direct competitor with overlapping product lineup and target customer base.
- Shipito: US-based package forwarding and consolidation service for international shoppers — analogous casillero model with tiered shipping, consolidation, and customs support.
- Aeropost: Latin American cross-border casillero and courier service operating across multiple countries including Panama, providing Miami mailbox addresses and air/maritime shipping to the region.
- BoxIt Panama: Panamanian automated locker pickup network; Airbox partners with BoxIt for last-mile but BoxIt also serves as a competing self-pickup option for cross-border casilleros.
- Casillero Express: Cross-border casillero service focused on Latin American consumers shopping from US retailers, providing mailbox, consolidation, and shipping — comparable business model and customer persona.
- MyBox Panama: Panama-based casillero forwarding service offering US-to-Panama shipping with similar tiered air/maritime plans and home delivery, directly overlapping Airbox's core offering.
- MyUS: US-headquartered package forwarding and mailbox consolidation service serving international shoppers — comparable cross-border forwarding model though broader geographic reach than Airbox.
Broad incumbents
- DHL Express: Global integrator and air courier; Airbox partners with DHL for international courier but DHL also competes directly for premium Panama-bound express shipments and corporate logistics.
Regional players
- Servientrega Panama: Colombian-origin regional logistics company with strong Panama presence; Airbox uses Servientrega as a distribution partner but Servientrega also offers competing courier and locker services nationwide.
- Estafeta: Mexican courier and logistics provider with cross-border US-Mexico capabilities — comparable cross-border e-commerce courier and forwarding orientation, though primarily serving Mexico rather than Panama.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
Airbox social profiles
Digital presenceAirbox compliance and trust
Trust signalCompliance3 records
Airbox financial estimates
Financial estimateRevenue estimate
Valuation estimate
Airbox leadership team
Management profileNumber of profiles
Profiles1 record
Airbox funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Airbox M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Airbox
What does Airbox do?
Airbox provides a free Miami mailbox address that allows Panamanian consumers and businesses to shop at US online retailers (Amazon, Shein, eBay, Walmart, Best Buy, RockAuto), consolidate packages, and ship them to Panama via air freight (2-6 days) or maritime freight (12-17 days). The offering includes customs clearance, home delivery, returns to the USA, a corporate-card "We Shop for You" purchasing service, and 24/7 automated locker pickup. A separate corporate services division handles import/export logistics, national distribution, and regulatory permits for business clients.
Is Airbox a public or private company?
Airbox is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Airbox founded?
Airbox was founded in 1992. It employs 11 to 50 people.
Where is Airbox based?
Airbox is headquartered in Panama City, Panama, in the Latin America region.
How does Airbox make money?
Seven revenue lines are on record. Freight and Shipping Charges are the primary driver. The others are customs and Clearance Services, home Delivery Service, online Shopping Service (Compras por Internet), special Procedures and Restricted Items, merchandise Insurance and corporate Logistics Services.
Who are Airbox's main competitors?
Direct peers on record are Aerocasillas, Shipito, Aeropost, BoxIt Panama, Casillero Express, MyBox Panama and MyUS. DHL Express is listed as a broad incumbent. Regional players are Servientrega Panama and Estafeta.
Does Airbox have an API?
No public API is recorded for Airbox.
What industry is Airbox in?
Airbox's product category is Cross-Border Logistics Services. Its primary akta.pro industry code is TLADAAAK, E-commerce Air Cargo Carriers, with a secondary code of TLACABAK, Cross-Border E-commerce Ocean Forwarding (DDP/DDU). Its NAICS code is 492 and its SIC code is 4513.